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Casa Hedera

3.5 star property

Photo gallery for Casa Hedera

Restaurant
Porch
Exterior detail
Grand Studio Suite
Grand Studio Suite

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Monte Irazú 155, Lomas de Chapultepec, Mexico City, 11000
  • Place, Avenida Presidente Masaryk
    ‪3 min walk‬
  • Place, Paseo de la Reforma
    ‪10 min walk‬
  • Place, Plaza Polanco
    ‪12 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪36 min drive‬

Room options

View all photos for Executive Room

Executive Room

Executive Room

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room

Comfort Room

Comfort Room

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room

Luxury Room

Luxury Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Room

Exclusive Room

Exclusive Room

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Studio Suite

Junior Studio Suite

Junior Studio Suite

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Studio Suite

Grand Studio Suite

Grand Studio Suite

  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Business Room

Business Room

Business Room

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Elite Room

Elite Room

Elite Room

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

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    About the area

    Mexico City

    At Casa Hedera you'll be within a 20-minute stroll of popular places like Paseo de la Reforma and Antara Polanco. Highlights at this hotel include free continental breakfast, a restaurant and free valet parking. .A pampering day can include deep-tissue massages and Swedish massages. Plus you'll find free Wi-Fi in public areas, a free manager's reception and a snack bar/deli. Each morning free breakfast is served. There's also free parking nearby, along with the convenience of airport pick-up service. .Within a 30-minute walk of this 3.5-property class Miguel Hidalgo hotel, attractions include Chapultepec Park and Auditorio Nacional.

    What's nearby

    • Avenida Presidente Masaryk - 3 min walk - 0.3 km
    • Paseo de la Reforma - 10 min walk - 0.9 km
    • Plaza Polanco - 12 min walk - 1.0 km
    • Antara Polanco - 17 min walk - 1.5 km
    • Chapultepec Park - 19 min walk - 1.6 km

    Getting around

    • Polanco Station - 3 min drive
    • Mexico City Buenavista Station - 23 min drive
    • Benito Juarez International Airport (MEX) - 29 min drive

    Restaurants

    • ‪El Cardenal - ‬2 min walk
    • ‪Tacos Atarantados - ‬2 min walk
    • ‪Toks - ‬3 min walk
    • ‪El Bajío - ‬3 min walk
    • ‪Restaurante Trotamundo - ‬4 min walk

    About this property

    Casa Hedera

    Along with a restaurant, there's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi. Business amenities include 2 meeting rooms and coworking spaces. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Spa services, a terrace, and multilingual staff are also featured at Casa Hedera. The hotel can provide wedding services and tour/ticket assistance. Self parking and valet parking are free.

    Smoking is allowed in designated areas at this 3.5-star Mexico City hotel.

    • 9 guestrooms or units
    • Continental breakfast (free)
    • Manager's reception (free)
    • Deli
    • Coffee in lobby
    • Dry cleaning
    • Front desk (limited hours)
    • Staff members are multilingual
    • Storage area for luggage
    • Front desk safe
    • Tour and ticket information
    • Wedding services available
    • Terrace
    • Garden
    • Bellhop
    • Smoking in designated areas
    • Dining venue
    Casa Hedera offers 9 air-conditioned accommodations with free minibar items and laptop-compatible safes. Beds feature Egyptian cotton sheets, down duvets and premium bedding. 42-inch Smart televisions come with digital channels and Netflix. Bathrooms include a shower, bathrobes, slippers and hairdryers.

    Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

    Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, sports massages and Swedish massages.

    Similar properties

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    • Breakfast available
    3.7 out of 5, Good, 371 reviews
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    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transport

    • Free offsite parking within 10 metres
    • 24-hour airport pick-up shuttle on request for a surcharge
    • Free secured, uncovered self parking on site
    • Free secured, uncovered valet parking on site
    • Limited on-site valet and self parking

    Food and drink

    • Free continental breakfast available daily 8:00 AM to 11:00 AM
    • A restaurant
    • Coffee and tea in common areas
    • Free daily manager's reception
    • Hosted evening meal available daily for a fee of USD 60; reservation required
    • Snack bar/deli

    Family friendly

    • Snack bar/deli

    Conveniences

    • Guidebooks
    • Limited-hour front desk
    • Luggage storage
    • Safe at front desk

    Guest services

    • Dry cleaning/laundry service
    • Housekeeping (daily)
    • Multilingual staff
    • Porter/bellhop
    • Proposal/romance packages
    • Tour and ticket assistance
    • Wedding services

    Business services

    • 2 meeting rooms
    • Coworking space

    Outdoors

    • Garden
    • Outdoor furniture
    • Terrace

    Spa

    • Deep-tissue massages
    • In-room massages
    • Sports massages
    • Swedish massages

    Accessibility

    • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
    • Doorbell and phone notification
    • Handrails in stairways
    • Lever door handles
    • No lift
    • Well-lit path to entrance

    More

    • Communal living room
    • Designated smoking areas

    Room amenities

    Bedroom

    • Blackout drapes
    • Down comforter
    • Egyptian cotton sheets
    • Hypo-allergenic bedding

    Bathroom

    • Dressing gowns
    • Hair dryer
    • Private bathroom
    • Shower
    • Slippers
    • Towels provided

    Entertainment

    • 42-inch smart TV with digital channels
    • Netflix
    • Streaming services

    Food and drink

    • Free stocked minibar

    More

    • Air conditioning
    • Electrical adapters
    • Free international calls
    • Free local calls
    • Free long-distance calls
    • Iron/ironing board
    • Laptop-compatible safe
    • Mobile key entry
    • Phone

    Policies

    Check-in

    Check-in start time: 3:00 PM; check-in end time: 10:00 PM
    Contactless check-in and check-out are available
    Late check-in subject to availability
    Late check-in fee for check-in between 6:00 AM and 1:30 PM
    Minimum check-in age - 18

    Check-out

    Check-out before noon
    Contactless check-out

    Special check-in instructions

    This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    The front desk is open daily from 7:00 AM - 10:00 PM
    Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation
    Information provided by the property may be translated using automated translation tools

    Access methods

    Front desk (limited hours)

    Pets

    • Pets and service animals are not allowed at Casa Hedera

    Children and extra beds

    • Children are welcome.

    Payment types

    Important information

    Optional extras

    The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

    • Airport shuttle fee: USD 1 per vehicle (maximum occupancy 3)
    • Late check-in fee for check-in between 6:00 AM and 1:30 PM
    • Hosted evening meal: USD 60

    This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    This property accepts credit cards, debit cards and cash
    This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
    Charges for extra guests may apply and vary according to property policy.
    A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
    Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
      This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. Guests can access their rooms with a mobile device.

    Property Registration Number ASG181113QL3

    We should mention

    • Pets and service animals are not allowed on site.

    Property is also known as

    Casa Hedera Hotel
    Casa Hedera Mexico City
    Casa Hedera Hotel Mexico City

    Frequently asked questions

    What is the cancellation policy at Casa Hedera?

    Casa Hedera offers free cancellation on select room rates. Check out the cancellation policy for more info.

    Is parking available at Casa Hedera?

    Yep, Casa Hedera has a free self car park and free valet parking.

    Is there a spa on site at Casa Hedera?

    There's no onsite spa, but this property does offer services like sports massages.

    What makes Casa Hedera a romantic place to stay?

    Romance packages, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Casa Hedera.

    Does Casa Hedera serve breakfast?

    Yeah, free continental brekkie is on offer daily between 8:00 AM and 11:00 AM.

    Is there a free airport shuttle available at Casa Hedera?

    No, but there's a shuttle from the airport to the hotel that runs 24 hours a day on request for a fee.

    Is there a bar or restaurant at Casa Hedera?

    Yep, you can grab a meal at Casa Hedera's onsite restaurant.

    What time are check-in & check-out at Casa Hedera?

    Check-in begins at 3:00 PM. Check-out time is noon.

    Are pets allowed at Casa Hedera?

    No, pets and service animals are not allowed.

    Casa Hedera Reviews

    Reviews

    7.0

    Good

    Rating 10 - Excellent. 2 out of 6 reviews
    Rating 8 - Good. 2 out of 6 reviews
    Rating 6 - Okay. 0 out of 6 reviews
    Rating 4 - Poor. 1 out of 6 reviews
    Rating 2 - Terrible. 1 out of 6 reviews

    7.8/10

    Cleanliness

    7.0/10

    Staff & service

    8.8/10

    Amenities

    7.4/10

    Property conditions & facilities

    Reviews

    10/10 Excellent

    Hector Miguel

    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Beautiful 5-star Hotel Boutique. Best location in Mexico City and outstanding service from all the staff. I will definitely recommend this place and visit again in my next trip to Mexico City
    Stayed 1 night in Aug 2022

    2/10 Terrible

    geoffrey

    Business traveller
    Disliked: Cleanliness, staff & service, property conditions & facilities
    I booked the hotel and the hotel was closed! Like literally close. I spent 1 hour outside the location waiting to someone to come out. Even the Police came since they where passing by. Trying to get a refund now! Don’t book! They might be bankrupt and just collect funds before announcing it.
    Stayed 1 night in Feb 2022

    4/10 Poor

    Teresa

    Business traveller
    Disliked: Staff & service
    No me han respondido de mi factura. Había una cucaracha en el baño y la limpieza diaria no fue buena
    Stayed 3 nights in Jan 2023

    8/10 Good

    Jorge Alberto

    Business traveller
    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Mayor atención a sus redes sociales

    Buen y agradable lugar, perfecto para viajes de negocios. Como recomendación deberían atender mejor sus redes sociales (no están actualizadas) y no anunciar servicios que no cumplen (como ir al aeropuerto por los huéspedes, me quedé dos días esperando una llamada para confirmar y al final tuve que usar el taxi del aeropuerto).
    Stayed 1 night in Oct 2022

    10/10 Excellent

    Jose

    Business traveller
    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Stayed 1 night in Aug 2022

    8/10 Good

    Fernando Jose

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Muy recomendable

    Me encantó el lugar. Estaba muy accesible , silencioso y cómodo
    Stayed 2 nights in Nov 2021