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Camino Real Polanco Mexico

4.5 star property
Luxury hotel with 5 restaurants and health club

Photo gallery for Camino Real Polanco Mexico

Bar (on property)
Property preview
5 restaurants, breakfast, lunch, dinner served; international cuisine
Reception
Building design

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Air conditioning
The current price is AU$201
includes taxes & fees
4 Jan - 5 Jan 2026

Explore the area

View map
Mariano Escobedo 700, Col Anzures, Mexico City, CDMX, 11590
  • Place, Paseo de la Reforma
    ‪5 min walk‬
  • Place, Chapultepec Castle
    ‪12 min walk‬
  • Place, Angel of Independence Monument
    ‪17 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪26 min drive‬

Room options

View all photos for Deluxe Superior Two Beds

Deluxe Superior Two Beds

Deluxe Superior Two Beds

8.8 out of 10
Excellent
(20 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Eco-friendly toiletries
Rainfall showerhead
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Club Lounge
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 110 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Fiesta

Suite Fiesta

Suite Fiesta

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Club Lounge
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 110 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King

Deluxe King

Deluxe King

9.0 out of 10
Wonderful
(97 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Eco-friendly toiletries
Rainfall showerhead
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Superior King

Deluxe Superior King

Deluxe Superior King

9.4 out of 10
Exceptional
(20 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Eco-friendly toiletries
Rainfall showerhead
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite

Master Suite | Garden view

Master Suite

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Club Lounge
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Separate bath and shower
Rainfall showerhead
  • 112 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Chapultepec

Suite Chapultepec

Suite Chapultepec

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Club Lounge
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 117 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Camino Real Club King

Camino Real Club King

Camino Real Club King

9.0 out of 10
Wonderful
(21 reviews)

Highlights

Air conditioning
Club Lounge
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Superior Garden View King

Deluxe Superior Garden View King

Deluxe Superior Garden View King

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Eco-friendly toiletries
Rainfall showerhead
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Superior Garden View Two Beds

Deluxe Superior Garden View Two Beds

Deluxe Superior Garden View Two Beds

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Eco-friendly toiletries
Rainfall showerhead
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Virreyes Superior

Suite Virreyes Superior

Suite Virreyes Superior

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Eco-friendly toiletries
  • 235 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Virreyes

Premium bedding, minibar, in-room safe, desk

Suite Virreyes

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Premium bedding
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 235 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Camino Real Club Superior Double

Premium bedding, minibar, in-room safe, desk

Camino Real Club Superior Double

Highlights

Air conditioning
Free cots/infant beds
Premium bedding
Blackout curtains
Hairdryer
Eco-friendly toiletries
Rainfall showerhead
Minibar
  • Sleeps 4
  • 2 Double Beds

View all photos for Camino Real Club Superior King

Premium bedding, minibar, in-room safe, desk

Camino Real Club Superior King

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Premium bedding
Blackout curtains
Hairdryer
Eco-friendly toiletries
Rainfall showerhead
Minibar
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Superior

Junior Suite Superior

Junior Suite Superior

Highlights

Air conditioning
Free cots/infant beds
Premium bedding
Blackout curtains
Hairdryer
Eco-friendly toiletries
Rainfall showerhead
Minibar
  • Sleeps 2
  • 1 King Bed

View all photos for Camino Real Club Superior Double Garden View

Camino Real Club Superior Double Garden View

Camino Real Club Superior Double Garden View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Premium bedding
Blackout curtains
Hairdryer
Eco-friendly toiletries
Rainfall showerhead
Minibar
  • Sleeps 4
  • 2 Double Beds

View all photos for Camino Real Club Superior King Garden View

Premium bedding, minibar, in-room safe, desk

Camino Real Club Superior King Garden View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Premium bedding
Blackout curtains
Hairdryer
Eco-friendly toiletries
Rainfall showerhead
Minibar
  • Sleeps 2
  • 1 King Bed

View all photos for Room

Room

Room

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Eco-friendly toiletries
Hairdryer
Rainfall showerhead
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Eco-friendly toiletries
Hairdryer
Rainfall showerhead
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Dos Camas

Deluxe Dos Camas

Deluxe Dos Camas

9.2 out of 10
Wonderful
(90 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Eco-friendly toiletries
Rainfall showerhead
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Camino Real Club Dos Camas

Camino Real Club Dos Camas

Camino Real Club Dos Camas

9.6 out of 10
Exceptional
(12 reviews)

Highlights

Air conditioning
Club Lounge
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

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Exterior

Galeria Plaza Reforma

Reforma
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, 3,183 reviews
The price is AU$203
includes taxes & fees
23 Dec - 24 Dec
Galeria Plaza Reforma

About the area

Mexico City

A luxury stay in the heart of Mexico City awaits you at Camino Real Polanco Mexico. Within just a 15-minute stroll, you'll find Museo de Arte Moderno and Tamayo Museum of Contemporary Art. Highlights at this family-friendly hotel include 5 restaurants, 2 coffee shops/cafes and an outdoor swimming pool. .A day of pampering can include massages, facials and mani/pedis. The family restaurant, La Huerta, serves international cuisine and is open for breakfast, brunch, lunch and dinner. Bar Blue Lounge is the hotel's own bar. Enjoy the gym and pool loungers. Business amenities include 22 meeting rooms, a conference centre, and a business centre. Other amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available daily between 6 AM and 11:30 AM. There's also the convenience of free self parking. .Sights within a 20-minute walk of this 4.5-property class Reforma hotel include Chapultepec Castle and Parque Zoologico de Chapultepec.

What's nearby

  • Avenida Presidente Masaryk - 5 min walk - 0.5 km
  • Paseo de la Reforma - 5 min walk - 0.5 km
  • Chapultepec Castle - 12 min walk - 1.0 km
  • Parque Zoologico de Chapultepec - 14 min walk - 1.2 km
  • Angel of Independence Monument - 17 min walk - 1.5 km

Getting around

  • Mexico City Buenavista Station - 15 min drive
  • Chapultepec Station - 16 min walk
  • Benito Juarez International Airport (MEX) - 26 min drive

Restaurants

  • ‪Cafe Tamayo - ‬1 min walk
  • ‪Sodome - ‬2 min walk
  • ‪El Fogoncito - ‬4 min walk
  • ‪Centro Castellano - ‬4 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Camino Real Polanco Mexico

Luxury hotel with 5 restaurants and health club
Camino Real Polanco Mexico offers its guests an outdoor pool and a health club. There are 5 restaurants and 2 coffee shops/cafes on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 22 meeting rooms. Spa services, a terrace, and multilingual staff are also featured at the luxury Camino Real Polanco Mexico. Free self parking is available.

This 4.5-star Mexico City hotel is smoke free.

  • 1 building
  • 712 guestrooms or units
  • 6 levels
  • 5 dining venues
  • 2 coffee shops
  • Built in 1968
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • No smoking on site
  • Bar or lounge
Camino Real Polanco Mexico offers 712 accommodations with minibars and a safe. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).

Bathrooms include complimentary toiletries and hairdryers. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials and manicures and pedicures.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Similar properties

Front of property
Grand Fiesta Americana Chapultepec
  • Hot tub
  • Spa
  • Free WiFi
  • Restaurant
4.8 out of 5, Exceptional, 1,009 reviews
The price is AU$378
includes taxes & fees
28 Dec - 29 Dec
Grand Fiesta Americana Chapultepec

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 3-device limit

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Secured, covered valet parking on site (MXN 125 per night)

Food and drink

  • Daily buffet breakfast available 6 AM to 11:30 AM for a fee: MXN 490 for adults and MXN 267 for children
  • 2 coffee shops/cafes
  • 5 restaurants
  • A bar/lounge

Restaurants on site

  • Bar Blue Lounge
  • Bistro
  • Café Tamayo
  • La Huerta
  • Morimoto

Things to do

  • Art gallery
  • Health club
  • Outdoor pool
  • Shopping

Family friendly

  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 22 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • Area rugs in public areas
  • No lift
  • Tile flooring in public areas

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1968
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 490 for adults and from MXN 267 for children
  • Valet parking fee: MXN 125 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Free in-room WiFi has a 3-device limit. WiFi in public areas is also free and has a 3-device limit.

Property is also known as

Camino Real Hotel Polanco Mexico
Camino Real Polanco Mexico
Camino Real Polanco Mexico Hotel
Camino Real Polanco Mexico Hotel
Camino Real Polanco Mexico Mexico City
Camino Real Polanco Mexico Hotel Mexico City

Frequently asked questions

What is the cancellation policy at Camino Real Polanco Mexico?

Camino Real Polanco Mexico offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Camino Real Polanco Mexico?

As of 17 Dec 2025, prices found for a 1-night stay for 2 adults at Camino Real Polanco Mexico on 4 Jan 2026 start from AU$200.78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Camino Real Polanco Mexico?

Yep, Camino Real Polanco Mexico has a free self car park. Additionally there is secured covered valet parking for MXN 125 per night.

Is there a spa on site at Camino Real Polanco Mexico?

There's no onsite spa, but this property does offer services like facials.

Does Camino Real Polanco Mexico have a pool?

Camino Real Polanco Mexico has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 7:00 AM to 7:00 PM.

What luxury perks are available at Camino Real Polanco Mexico?

Camino Real Polanco Mexico features a health club, an outdoor pool and 5 restaurants. All guestrooms come with premium bedding and 24-hour room service.

What makes Camino Real Polanco Mexico a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Camino Real Polanco Mexico.

Is Camino Real Polanco Mexico family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Camino Real Polanco Mexico is a hit with families.

Does Camino Real Polanco Mexico serve breakfast?

Sure does, buffet brekkie is on offer daily between 6 AM and 11:30 AM.

Is there a free airport shuttle available at Camino Real Polanco Mexico?

No, Camino Real Polanco Mexico does not offer an airport shuttle service.

Is there a bar or restaurant at Camino Real Polanco Mexico?

Yep, they've got a lounge bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Camino Real Polanco Mexico?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Camino Real Polanco Mexico?

No, pets are not allowed.

Reviews

Camino Real Polanco Mexico Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 2366 out of 3140 reviews
Rating 8 - Good. 465 out of 3140 reviews
Rating 6 - Okay. 182 out of 3140 reviews
Rating 4 - Poor. 60 out of 3140 reviews
Rating 2 - Terrible. 67 out of 3140 reviews

Reviews

10/10 Excellent

Fernando C

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Polanco
Stayed 4 nights in Sep 2025

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of choices for eating and drinking. Close to Chapultepec Park!!
Stayed 5 nights in Sep 2025

8/10 Good

Elba

Travelled with family
Liked: Amenities
Laundry was brought the same day at a reasonably cost but the cost of a taxi ride to the airport was expensive. The food at the restaurant was excellent except for the appetizer at the bar.
Stayed 3 nights in Sep 2025

10/10 Excellent

Braulio

Stayed 1 night in Aug 2025

10/10 Excellent

tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Angel

Stayed 2 nights in Aug 2025

10/10 Excellent

Arturo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Phillip, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favourite hotel in Mexico City, the staff, the rooms and the facilities are outstanding. We always stay in the club rooms which have been refurbished with the benefit of the club access. Really a great place to stay!
Stayed 2 nights in Sep 2025

10/10 Excellent

Jose Tolovi, Paris

Stayed 8 nights in Aug 2025

8/10 Good

Jorge

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the new update on the 5th floor!
Stayed 3 nights in Sep 2025

8/10 Good

George

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Did not like all the stairways required to get to reception desk and when leaving hotel. Should be one floor for convenience with roll bags.
Stayed 1 night in Sep 2025

10/10 Excellent

Adrian

Stayed 1 night in Aug 2025

8/10 Good

John, Lake Worth Beach

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. No real complaints, just some things not as promised. I paid for VIP upgrade. Special check in was part of the deal, but I was directed to the main front desk. The vip suite was clean and comfortable, but rather odd. You enter to the living room area which looks out to kind of an industrial courtyard. No view. You head to the bedroom to find a cave. No window at all. Continue to the massive changing room big enough for a starlet and all her attendees, and onto the bathroom. Bathroom was very nice with extra amenities including a nice clothes steamer, which I really appreciated. The king bed was very comfortable. The pool are was nice, but not exceptional. It seemed excessive to totally disallow smoking a cigar anywhere but outside of the property. The pool area was a huge nice courtyard with a big lawn. No reason they could not set aside a single smoking area or just allow it anywhere.
Stayed 3 nights in Aug 2025

8/10 Good

Oscar

Travelled with group
Stayed 2 nights in Aug 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hotel that is an architectural masterpiece and a pleasure to be in. Attentive and courteous service throughout. All aeras are beautiful. My room had quality finishes and furnishings but the curtains and carpet need replacing.
Stayed 1 night in Aug 2025

10/10 Excellent

Francia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

daniel

Stayed 1 night in Aug 2025

6/10 Okay

Martha

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2025

10/10 Excellent

Linyu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
just perfect
Stayed 1 night in Aug 2025

8/10 Good

tim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay.

Pleasant stay.
Stayed 4 nights in May 2025

8/10 Good

GUILLERMO

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

MARIANA ELIZABETH

Stayed 2 nights in Aug 2025

10/10 Excellent

Pedro Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025