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Best Western Majestic

3.0 star property

Photo gallery for Best Western Majestic

Lobby
Creator video
Breakfast, lunch, dinner served; Mexican cuisine
Bar (on property)
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Business services
  • Bar
  • Laundry room
The current price is AU$172
includes taxes & fees
3 May - 4 May

Explore the area

View map
Av Madero 73 Col Centro, Mexico City, CDMX, 6000
  • Place, Metropolitan Cathedral
    ‪2 min walk‬
  • Place, Zócalo
    ‪3 min walk‬
  • Place, Palacio de Bellas Artes
    ‪10 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Accessible Two Double Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Accessible Two Double Room

  • Sleeps 4

View all photos for Junior Suite

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite

  • Sleeps 2

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(31 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

7.6 out of 10
Good
(10 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Non Smoking

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking

8.4 out of 10
Very good
(23 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Double Room

  • Sleeps 2

View all photos for Standard Queen Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Queen Room

  • Sleeps 2

View all photos for King or Twin Room

Combined shower/bathtub, free toiletries, hair dryer, towels

King or Twin Room

  • Sleeps 2

View all photos for Two Double Room

Combined shower/bathtub, free toiletries, hair dryer, towels

Two Double Room

  • Sleeps 4

View all photos for twin Room

Premium bedding, in-room safe, desk, laptop workspace

twin Room

  • Sleeps 2

View all photos for king Room

Premium bedding, in-room safe, desk, laptop workspace

king Room

  • Sleeps 2

King Suite

  • Sleeps 2

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About the area

Mexico City

A family-friendly stay in the heart of Mexico City awaits you at Best Western Majestic. Within steps you'll find Zócalo and Palacio de Bellas Artes within a 10-minute stroll. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, La Terraza, serves Mexican cuisine and is open for breakfast, brunch, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. A meeting room and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas and laundry facilities. Each morning continental breakfast is served between 7 AM and noon. .Within a 30-minute walk of this 3-property class Historic Center hotel, attractions include Paseo de la Reforma and Alameda Central.

What's nearby

  • Madero Street - 1 min walk - 0.0 km
  • Metropolitan Cathedral - 2 min walk - 0.2 km
  • National Palace - 3 min walk - 0.3 km
  • Zócalo - 3 min walk - 0.3 km
  • Palacio de Bellas Artes - 10 min walk - 0.9 km

Getting around

  • Zocalo Station - 6 min walk
  • Mexico City Buenavista Station - 7 min drive
  • Benito Juarez International Airport (MEX) - 22 min drive

Restaurants

  • ‪Tacos de Canasta "Los Especiales - ‬1 min walk
  • ‪Centro Refrescante Coca Cola - ‬1 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪El Balcón del Zócalo - ‬4 min walk
  • ‪Terraza Primer Cuadro - ‬1 min walk

About this property

Best Western Majestic

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room.

WiFi is free in public spaces. A terrace, a vending machine, and multilingual staff are also featured at the family-friendly Best Western Majestic.

This 3-star Mexico City hotel is smoke free.

  • 84 guestrooms or units
  • 7 levels
  • Built in 1937
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Best Western Majestic offers 84 accommodations with espresso makers and a safe. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily continental breakfast available 7 AM to noon for a fee: MXN 225 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Terraza

Family friendly

  • In-room babysitting
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 7 floors
  • Banquet hall
  • Built in 1937
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 15 September and 16 September.
The following facilities are closed for Lunar New Year:
  • Bar/lounge
  • Business centre
  • Dining venue
  • Front desk
  • Laundry facilities
  • Meeting facilities
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Bar/lounge
  • Children's pool
  • Restaurant
  • Indoor pool
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 11 years old or younger stays free per registered adult when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MXN 225 per person
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Air conditioning is not provided
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. Air conditioning is not provided. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • One child aged 11 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Majestic
Best Western Majestic Hotel
Best Western Majestic Hotel Mexico City
Best Western Majestic Mexico City
Majestic Best Western
Best Western Hotel Majestic
Best Western Mexico City
Mexico City Best Western
Best Western Majestic Hotel
Best Western Majestic Mexico City
Best Western Majestic Hotel Mexico City

Frequently asked questions

What makes Best Western Majestic a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Best Western Majestic.

How much does it cost to stay at Best Western Majestic?

As of 8 Apr 2026, prices found for a 1-night stay for 2 adults at Best Western Majestic on 3 May 2026 start from AU$172, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Majestic family-friendly?

You bet! With amenities such as laundry facilities, as well as childcare services in the guestrooms, it's no surprise that Best Western Majestic is a hit with families.

Does Best Western Majestic serve breakfast?

Yeah, continental brekkie is available daily between 7 AM and noon.

Is there a free airport shuttle available at Best Western Majestic?

No, Best Western Majestic does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western Majestic?

Yep, they've got a lounge bar and an onsite restaurant that serves Mexican cuisine. Pre dinner cocktails anyone? The dining venue is closed on Monday, Tuesday, Wednesday, Thursday and Sunday. The dining venue is closed on Lunar New Year.

What time are check-in & check-out at Best Western Majestic?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Best Western Majestic?

No, pets are not allowed.

Best Western Majestic Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 458 out of 1001 reviews
Rating 8 - Good. 249 out of 1001 reviews
Rating 6 - Okay. 147 out of 1001 reviews
Rating 4 - Poor. 72 out of 1001 reviews
Rating 2 - Terrible. 75 out of 1001 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Christina, Houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine, the afternoons do get really warm and we didn’t know there was no ac in the rooms; there was a fan bit for four bodies I didn’t cool the room.
Stayed 3 nights in Dec 2025

6/10 Okay

ENRIQUE, Chicago

Liked: Cleanliness
The room was good enough. Since the building is old. We went in December and at night the room gets cold. No heater available. The staff was very helpful and friendly.
Stayed 7 nights in Dec 2025

6/10 Okay

mariano

Not ideal for rest or comfort, but the staff and location is great!!!!
Stayed 1 night in Jan 2026

10/10 Excellent

milton

Travelled with family
Liked: Cleanliness, property conditions & facilities
Location
Stayed 4 nights in Dec 2025

10/10 Excellent

milton

Liked: Cleanliness, amenities, property conditions & facilities
Location
Stayed 1 night in Jan 2026

6/10 Okay

Norma, Upper Marlboro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
If you want to stay in the historic district, be in a walkable area, and do not mind the loud atmosphere then this is the place to stay. The hotel itself is in a very historic building. The hotel breafast was a buffet and something i would definitely skip because there are way better options outside.
Stayed 9 nights in Dec 2025

10/10 Excellent

Edwin

Stayed 1 night in Dec 2025

10/10 Excellent

BERNARDO

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We have a great time at this property, great location, room was clean, it does have on property restaurant with bar, staff was very friendly and willing to help, lost of things to do around, area is safe to walk
Stayed 1 night in Dec 2025

10/10 Excellent

Aavron

Travelled with family
Liked: Cleanliness, staff & service
Staff was great, very nice place to stay with a great location.
Stayed 1 night in Dec 2025

6/10 Okay

Rosalba

Travelled with family
Liked: Staff & service
There’s no parking onsite. The streets were closed and we had to haul our luggage from at least two blocks over. There was no hot water at around 6 pm. There was a festival going on but it was noisy and difficult to get any sleep. Towels, bedding, curtains all had stains. The bathroom floors have a center drain and everything gets wet when you shower.
Stayed 1 night in Dec 2025

10/10 Excellent

Yocasta, Bronx

Travelled with family
Liked: Cleanliness, property conditions & facilities
He tenido la oportunidad de quedarme en dos ocasiones en este hotel, tiene una excelente ubicación, su personal es muy amable y sus instalaciones son cómodas. Lo recomiendo al 100% I've had the opportunity to stay at this hotel twice. It has an excellent location, the staff is very friendly, and the facilities are comfortable. I recommend it 100%.
Stayed 1 night in Dec 2025

6/10 Okay

Esteban Ramirez,

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The key to the door did not work even after 3 visits to the front desk. We were on the third floor and taking the elevator was not much of an option. Our original maid was terrific (her weekly shift ended Wednesday), but her replacement was not even close to good. The last three days we returned to unswept floors and unmade beds. Otherwise the staff was wonderful!
Stayed 7 nights in Dec 2025

2/10 Terrible

Jennifer

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Let’s start from the beginning…service at front desk was terrible. Was there about 2 hours prior to check in and still had to wait. Did not get to check in until 4pm. The front desk was super rude and acted like I was not even standing there in front of him. The guy with our luggage was nice and the person running the elevator too. Now to the room. The floor tiles were separating. The bathroom has a window between the next room. When you turn on the shower, the water went everywhere but in the tub or on your body. They only gave us 2 towels, nothing for the floor or even a hand towel for the sink. 1 towel was clean, the other was dingy. There is no air just a fan, so luckily we are here in December and the outside weather is nice. We just slept with the window open. The noise from the Zocolo did not even bother us. I would not stay again or recommend to others.
Stayed 1 night in Dec 2025

10/10 Excellent

Rogelio

Stayed 3 nights in Dec 2025

6/10 Okay

ALEXANDER, MIAMI

Stayed 1 night in Nov 2025

2/10 Terrible

Brianna

Disliked: Cleanliness, staff & service, property conditions & facilities
Couldn’t stay here a single night
Stayed 4 nights in Dec 2025

8/10 Good

Martin

Travelled with partner
Disliked: Amenities
Courteous staff, not enough amenities, nice view
Stayed 4 nights in Nov 2025

2/10 Terrible

Brianna

Travelled with group
Disliked: Amenities, property conditions & facilities
I’m not a very picky person but my experience with this hotel was so bad I booked another one instead of staying a single night. The hotel is extremely outdated, the aesthetics are nice until you have to stay there. The hotel is over 90 years old and feels like it. The beds are hard and the one I had was so broken down it had a huge dip in it. They don’t have AC but they do provide fans. Mine was broken though so I couldn’t even use it. The room I had was facing the square and the balcony window was broken so I couldn’t close it all the way so I heard all the noise on the street. They have an old school elevator with an elevator attendant, which seems nice until you have to wait forever for the elevator. And sometimes they go on a break so you can’t use the elevator. The hotel staff seemed confused and unorganized. They couldn’t find our reservation and one of our rooms was supposed to be a double bed but we were given a single bed. They also couldn’t provide us with a different room since they were over booked. I don’t recommend this hotel or even this area if you’re visiting Mexico City for the first time. It extremely overwhelming and this hotel conditions do not help.
Stayed 2 nights in Dec 2025

10/10 Excellent

Mauricio

Liked: Cleanliness, amenities, property conditions & facilities
Everyone was great ….its kinda loud outside from people in the streets walking / partying etc other than that it was great and the food with the view was 💯
Stayed 3 nights in Nov 2025

10/10 Excellent

Laura Catalina

Stayed 5 nights in Nov 2025

10/10 Excellent

Joel

Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 5 nights in Nov 2025

10/10 Excellent

Jesus Romo

Stayed 4 nights in Nov 2025

8/10 Good

Stephanie Julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was thr best. In the heart of the city and walkable to so many historical places, not to mention in front of the Zocalo and Cathedral. The staff was very attentive and we loved the historical hotel. We would love to stay again.
Stayed 3 nights in Nov 2025

10/10 Excellent

Paulina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved el Zocalo!!
Stayed 2 nights in Nov 2025

8/10 Good

Ubaldo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
La habitacion impecable, el petsonal muy atento, el unico problema fue el baño, la taza estaba encima del piso y era muy incomodo sentarse, el desague en medio del baño. no en la regadera, cada vez que me bañaba se hacia un charco en todo el baño.
Stayed 4 nights in Nov 2025