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Alteza Polanco

4.0 star property
Upscale aparthotel, walk to Plaza Polanco

Choose dates to view prices

Photo gallery for Alteza Polanco

Interior
Front of property
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Lobby lounge
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Reviews
8.4

Very good

Popular amenities

  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • RestaurantRestaurantRestaurant
  • Room serviceRoom serviceRoom service
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
Blas Pascal No. 111, Mexico City, 11510
  • Popular LocationAntara Polanco11 min walk
  • Popular LocationSoumaya Museum13 min walk
  • Popular LocationCentro Citibanamex Convention Center6 min drive
  • AirportMexico City (MEX-Mexico City Intl.)32 min drive

Room options

View all photos for Master Suite, 1 Queen Bed, Interior View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Master Suite, 1 Queen Bed, Interior View

Highlights

Air conditioning
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2016
Separate bedroom
Hairdryer
Bathrobes
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Exterior View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, 1 Queen Bed, Exterior View

Highlights

Air conditioning
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2016
Separate bedroom
Hairdryer
Bathrobes
  • 31 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Double Beds

Highlights

Air conditioning
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2016
Hairdryer
Private bathroom
Espresso maker
  • 30 sq m
  • Studio
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Junior Suite, 2 Double Beds

Highlights

Air conditioning
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2016
Separate bedroom
Hairdryer
Private bathroom
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 1 Queen Bed

Highlights

Air conditioning
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2016
Hairdryer
Private bathroom
Espresso maker
  • 28 sq m
  • Studio
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Junior Suite, 1 Queen Bed

Highlights

Air conditioning
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2016
Separate bedroom
Hairdryer
Private bathroom
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Master Suite, 1 Queen Bed, Exterior View

View from room

Master Suite, 1 Queen Bed, Exterior View

Highlights

Air conditioning
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2016
Separate bedroom
Hairdryer
Bathrobes
  • 32 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Mexico City

Alteza Polanco places you steps from Plaza Polanco and within a 10-minute stroll of Plaza Carso Shopping Center. Highlights at this aparthotel include a restaurant and in-room free WiFi. .You can enjoy a flat-screen TV with cable channels, and each apartment features an espresso maker, in-room massages and a safe. Room service, a hairdryer and an iron/ironing board are also available. .A pampering day can include deep-tissue massages and sports massages. 474 square feet (44 square metres) of event facilities include meeting rooms and conference space. Plus you'll find free WiFi in public areas, a gym and laundry facilities. Each morning cooked-to-order breakfast is available. There's also self parking, along with the convenience of an airport shuttle. .Places within a 15-minute walk of this 4-property class Polanco aparthotel include Acuario Inbursa and Antara Polanco.
View more Aparthotels in Mexico CityOpens in a new window

What's nearby

  • Plaza Polanco - 2 min walk
  • Plaza Carso Shopping Center - 9 min walk
  • Antara Polanco - 11 min walk
  • Soumaya Museum - 13 min walk
  • Centro Citibanamex Convention Center - 6 min drive

Getting around

  • Polanco Station - 3 min drive
  • Mexico City Buenavista Station - 7 min drive
  • Benito Juarez International Airport (MEX) - 33 min drive

Restaurants

  • La Casa de Toño - 3 min walk
  • Starbucks - 4 min walk
  • Tierra Garat Blas Pascal - 1 min walk
  • Vips - 1 min walk
  • Sandwiches de la Combi - 2 min walk

About this property

Entire place

Alteza Polanco

Upscale aparthotel, walk to Plaza Polanco
There's a restaurant on site. Public spaces have free WiFi. Event space at this aparthotel measures 474 square feet (44 square metres) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. A fitness centre, spa services, and a terrace are also featured at the business-friendly Alteza Polanco. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Alteza Polanco was completed in April 2016.

This 4-star Mexico City aparthotel is smoke free.

  • 1 building
  • 70 guestrooms or units
  • 8 levels
  • Conference rooms
  • 474 sq ft of conference space
  • 44 sq. m of conference space
  • Built in 2014
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Dining venue
Alteza Polanco offers 70 air-conditioned accommodations with espresso makers and a safe. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Mexico City aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms and outdoor treatment areas. Services include deep-tissue massages and sports massages.

Languages

English, Spanish

Property amenities

Pool/Spa

  • 2 treatment rooms
  • Deep-tissue massages
  • In-room massages
  • Outdoor treatment areas
  • Sports massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered self parking on site (USD 10 per night)
  • Limited on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Family friendly

  • Children stay for free (see details)

Restaurants on site

  • Restaurante

Food and drink

  • Espresso maker

Dining

  • Daily cooked-to-order breakfast available for a fee: USD 10 to 21 per person
  • A restaurant
  • Limited room service

Bedrooms

  • Hypo-allergenic bedding
  • Bed sheets provided

Bathroom

  • 1 bathroom
  • Free toiletries
  • Hair dryer
  • Shower only
  • Towels provided

Entertainment

  • Flat-screen TV with cable service
  • TV in a common area

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • meeting rooms
  • Desk
  • Conference space (474 square feet)

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Safe at front desk
  • In-room massages
  • 24-hour front desk

Location highlights

  • In the shopping district
  • In the entertainment district

Things to do

  • Fitness centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 70 rooms
  • 8 floors
  • 1 building
  • Built in 2014
  • Romance packages available

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 10 to 21 per person
  • Airport shuttle fee: USD 70 per vehicle (return)
  • Covered self-parking fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

We should mention

  • Reservations are needed for massage services. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Alteza Polanco Hotel
Alteza Hotel
Alteza Polanco
Alteza Polanco Hotel
Alteza Hotel
Hotel Alteza Polanco Mexico City
Mexico City Alteza Polanco Hotel
Hotel Alteza Polanco
Alteza Polanco Mexico City
Alteza

Frequently asked questions

What is the cancellation policy at Alteza Polanco?

Alteza Polanco offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Alteza Polanco?

As of 12 May 2024, prices found for a 1-night stay for 2 adults at Alteza Polanco on 17 May 2024 start from AU$287.53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Alteza Polanco?

Yep, Alteza Polanco has a covered self car park for USD 10 per night. Onsite parking is limited.

Is there a spa on site at Alteza Polanco?

There's no onsite spa, but this property does offer services like sports massages.

What makes Alteza Polanco a romantic place to stay?

Romance packages, plus massage services available in the guestrooms, help set the scene for a romantic weekend at Alteza Polanco.

Does Alteza Polanco serve breakfast?

Sure does, cooked-to-order brekkie is served daily.

Is there a free airport shuttle available at Alteza Polanco?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Alteza Polanco?

Yep, you can grab a meal at Alteza Polanco's onsite restaurant.

What time are check-in & check-out at Alteza Polanco?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Alteza Polanco?

No, only service animals are allowed.

Alteza Polanco Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 246 out of 521 reviews" "
Rating 8 - Good. 165 out of 521 reviews" "
Rating 6 - Okay. 73 out of 521 reviews" "
Rating 4 - Poor. 25 out of 521 reviews" "
Rating 2 - Terrible. 12 out of 521 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Paul

Business traveller
Disliked: Room comfort
Basic clean 2/3 star hotel
The property is in a great location. But this is a clean basic two three star hotel. The pictures are misleading.
Stayed 2 nights in Feb 2024

10/10 Excellent

GERMAN

Stayed 1 night in Dec 2023

8/10 Good

GERARDO

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Rooms were very nice. Hotel has limited amenities. Good overall.
Stayed 1 night in Dec 2023

10/10 Excellent

Christian

Liked: Cleanliness, amenities, property conditions & facilities

10/10 Excellent

Javier

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good place to stay
Stayed 1 night in Dec 2023

6/10 Okay

Anna

Travelled with family, Travelled with partner
Liked: Amenities
Disliked: Cleanliness
The hotel was nice, but the curtains, drawers, and sheets were dirty and sticky.
Stayed 1 night in Nov 2023

8/10 Good

Joel Armando

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Nitin

Business traveller
Liked: Amenities, property conditions & facilities
Good Small Hotel.Breakfast is Ok. Staff is cooperative. 8/10 value for money.
Stayed 1 night in Nov 2023

10/10 Excellent

Susana

Travelled with family
Liked: Cleanliness, room comfort
Very comfortable beds , very clean and breakfast also very good . Enjoyed our stay there
Stayed 4 nights in Oct 2023

4/10 Poor

Vivienne

Stayed 1 night in Oct 2023