2/10 Terrible
LUIS JAVIER
9 Nov 2021
Disliked: Cleanliness, room comfort
Fraude
LUIS JAVIER
Stayed 3 nights in Nov 2021
Aparthotel
AO21 Apartments
3.5 star property
Central aparthotel connected to the convention centre in Mexico City with a full-service spa
Photo gallery for AO21 Apartments
Reviews
2.02.0 out of 10
Popular amenities
- Breakfast available
- Spa
- Housekeeping
- Washer
- 24/7 front desk
- Barbecue grill
Explore the area
21 Av. Álvaro Obregón Roma Norte, Mexico City, CDMX, 06700
- Paseo de la Reforma19 min walk
- Angel of Independence Monument2 min drive
- Zócalo4 min drive
- Mexico City (MEX-Mexico City Intl.)10 min drive
Room options
View all photos for Basic Apartment
Basic Apartment
Highlights
Garden
Soundproofed
Individually furnished
Individually decorated
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
- 90 sq m
- 2 bedrooms
- 1 bathroom
- City view
- Sleeps 5
- 4 Large Single Beds and 1 Large Single Sofa Bed
View all photos for Deluxe Apartment
Deluxe Apartment
Highlights
Garden
Soundproofed
Individually furnished
Individually decorated
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
- 90 sq m
- 2 bedrooms
- 1 bathroom
- City view
- Sleeps 5
- 4 Large Single Beds and 1 Large Single Sofa Bed
View all photos for Classic Apartment
Classic Apartment
Highlights
Garden
Soundproofed
Individually furnished
Individually decorated
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
- 90 sq m
- 2 bedrooms
- 1 bathroom
- City view
- Sleeps 5
- 1 King Bed, 2 Large Single Beds and 1 Large Single Sofa Bed
View all photos for Comfort Apartment
Comfort Apartment
Highlights
Garden
Soundproofed
Individually furnished
Individually decorated
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
- 90 sq m
- 2 bedrooms
- 1 bathroom
- City view
- Sleeps 5
- 1 King Bed, 2 Large Single Beds and 1 Large Single Sofa Bed
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About the area
Mexico City
AO21 Apartments places you in the centre of Mexico City, connected to the convention centre and within just a 15-minute stroll of Arena México and National Medical Center (Siglo XXI). Highlights at this aparthotel include a full-service spa, a casino and in-room kitchens. .Each apartment is soundproofed and features Smart televisions with cable channels, along with a washing machine, free WiFi and an iPod dock. A kitchen comes with a fridge, a microwave and a stovetop, making in-room dining convenient, and the minibar provides refreshments. Nice touches to enhance your stay include a soaking tub and a rainfall showerhead, while a Select Comfort bed and premium bedding invite a good night's rest. A private garden, a separate bath and shower and a TV with first-run films are also available. .A day of pampering can include sports massages and aromatherapy along with access to the steam room. Added amenities include free Wi-Fi in public areas and laundry facilities. Each morning local cuisine breakfast is served between 9:00 AM and 1:00 PM. There's also the convenience of free parking nearby. .Within a 30-minute walk of this 3.5-property class Roma Norte aparthotel, attractions include Paseo de la Reforma and Angel of Independence Monument.
What's nearby
- Paseo de la Reforma - 19 min walk - 1.6 km
- Angel of Independence Monument - 2 min drive - 1.5 km
- U.S. Embassy - 3 min drive - 1.9 km
- Palacio de Bellas Artes - 4 min drive - 3.4 km
- Zócalo - 4 min drive - 4.2 km
Getting around
- Nine Heroes Station - 7 min walk
- Mexico City Buenavista Station - 14 min drive
- Benito Juarez International Airport (MEX) - 23 min drive
Restaurants
- La Docena - 1 min walk
- Orrin Restaurant & Bar - 2 min walk
- Dosis - 1 min walk
- Restaurante Maíz y Olivo - 1 min walk
- Gardela - 1 min walk
About this property
AO21 Apartments
Central aparthotel connected to the convention centre in Mexico City with a full-service spa
AO21 Apartments offers its guests a full-service spa. WiFi is free in public spaces. A casino, a rooftop terrace, and barbecue grills are also featured at the business-friendly AO21 Apartments.
Smoking is allowed in designated areas at this 3.5-star Mexico City aparthotel.
- 5 guestrooms or units
- Casino
- Terrace on the roof
- Charging station for electric cars
- Breakfast available (surcharge)
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Express check-out
- Storage area for luggage
- Front desk safe
- Tour and ticket information
- Concierge
- Corner/local shop
- BBQ grill(s)
- Outdoor picnic space
- Newspapers in lobby (free)
- Television in lobby
- ATM
- On-site shopping
- Bellhop
- Lift
- Smoking in designated areas
- Water dispenser
- Locker space
AO21 Apartments offers 5 accommodations with iPod docking stations and MP3 docking stations. Each accommodation is individually furnished and decorated. Select Comfort beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium cable channels, first-run films and pay-per-view films. Accommodation at this 3.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include minibars and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include sports massages and massages. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Languages
English, French, Spanish
Property amenities
Pool/Spa
- Aromatherapy
- Full-service spa
- Sports massages
- Steam room
Internet
- Available in the apartment: Free WiFi
- Available in some public areas: Free WiFi
Parking and transport
- Electric car charging station on site
- Free offsite parking within 1 metre
- Wheelchair-accessible parking and van parking available
- Onsite parking options include a garage
Family friendly
- Baby bath
- Cabinet locks
- Changing table
- Children stay free (see details)
- Children's books
- Children's dinnerware
- Children's toys
- Corner guards
- Outlet covers
- Stair gate
Kitchen
- Blender
- Cleaning supplies
- Coffee grinder
- Coffee/tea maker
- Cookware, dishware, and utensils
- Dishwasher
- Freezer
- Full-sized refrigerator/freezer
- Griddle
- Hob
- Lobster/crab pot
- Microwave
- Mixer
- Oven
- Paper towels
- Rice cooker
- Spices
- Toaster
- Toaster oven
- Waffle maker
- Water dispenser
Dining
- Daily local cuisine breakfast available 9:00 AM to 1:00 PM for a fee: MXN 120 for adults and MXN 90 for children
- Champagne service
- Couples/private dining
- Minibar
- Private picnics
- Wet bar
Bedrooms
- 2 bedrooms
- Down comforter
- Egyptian cotton sheets
- Hypo-allergenic bedding
- Pillow menu
- Select Comfort mattress
Bathroom
- Deep soaking bathtub
- Free toiletries
- Hair dryer
- Rainfall showerhead
- Separate bathtub and shower
- Shampoo
- Soap
- Toilet paper
- Towels provided
Living spaces
- Communal living room
- Window screens
Entertainment
- 55-inch Smart TV with premium cable channels
- First-run films
- IPod dock
- MP3 dock
- Netflix
- Pay films
- Streaming services
- TV in common areas
Outdoor areas
- Barbecue grill
- Fully-fenced
- Outdoor entertainment area
- Outdoor furniture
- Picnic area
- Rooftop terrace
- Yard
Laundry
- Dry cleaning/laundry service
- Laundry facilities
- Washing machine
Work spaces
- Laptop workspace
Comfort
- Fan
- Heating
Pets
- Service animals only (pets not allowed)
Suitability/Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathtub
- Braille/raised signage
- Doorbell and phone notification
- Grab bar in shower
- Hand-held showerhead
- Handrails in hallways
- Handrails in stairways
- In-room roll-in shower
- Lever door handles
- Lift
- Low-height electrical sockets in bathroom
- Phone accessibility kit
- Portable hoist available
- Sign language-capable staff
- Stair-free path to entrance
- Transfer shower
- Valet for wheelchair-equipped vehicles
- Visual alarms in hallways
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible bathroom vanity
- Wheelchair-accessible concierge desk
- Wheelchair-accessible lounge
- Wheelchair-accessible parking
- Wheelchair-accessible path to lift
- Wheelchair-accessible public washroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair-accessible van parking
- Wheelchairs on site
- Designated smoking areas
Services and conveniences
- 24-hour front desk
- ATM
- Blackout drapes
- Concierge services
- Electrical adapters
- Free daily newspapers
- Grocery/convenience store
- Guidebooks
- Housekeeping (daily)
- Iron/ironing board
- Local maps
- Lockers
- Luggage storage
- Phone
- Porter/bellhop
- Proposal/romance packages
- Restaurant dining guides
- Safe at front desk
- Tour and ticket assistance
Location highlights
- Connected to a convention centre
- Connected to a rail/subway station
- Connected to a shopping centre
- In a historical district
- In the city centre
- Near a health/beauty spa
- Near a hospital
- Near a metro station
- Near a train station
- Near a zoo
- Near an outlet shopping centre
- Near the airport
- Next to a golf course
Things to do
- 18-hole adjacent golf course
- Helicopter/aeroplane tours
- Shopping centre
- Bicycle rentals nearby
- Casino nearby
- Hiking/biking trails nearby
- Horseback riding nearby
- Mountain climbing nearby
- Scooter/moped rentals nearby
- Segway rentals/tours nearby
- Skydiving nearby
- Theme park nearby
- Winery tours nearby
Safety features
- Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
- Smoke detector (host has indicated there is a smoke detector on the property)
- First aid kit
- Security system
- Window guards
- Fire extinguisher
General
- 5 units
- Cleaning products are eco-friendly
- Electric car charging station
- Individual decor
- Individual furnishings
- Soundproofing
- Water dispenser
Policies
Check-in
Check-in start time: 1:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 15
Check-out
Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available
Special check-in instructions
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Access methods
Staffed front desk, lockbox
Pets
- No pets allowed, but service animals are welcome
Children and extra beds
- Children are welcome.
- Kids stay free! One child 4 years old or younger stays free when using existing bedding.
- Rollaway/extra beds are not available.
- Cots (infant beds) are not available.
Important information
Fees
Guests will be asked to pay the following charges at the property:
- Cleaning fee: MXN 190 per accommodation, per stay.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for local cuisine breakfast: from approximately MXN 120 for adults and from MXN 90 for children
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. The property is professionally cleaned.
We should mention
- Reservations are needed for spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
- One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Property is also known as
AO21 Apartments
AO21 Apartments Aparthotel
AO21 Apartments Mexico City
AO21 Apartments Aparthotel Mexico City
Frequently asked questions
What is the cancellation policy at AO21 Apartments?
AO21 Apartments offers free cancellation on select room rates. Check out the cancellation policy for more info.
Is there a spa on site at AO21 Apartments?
Yep, there is an onsite spa at AO21 Apartments. You'll enjoy services like sports massages.
What luxury perks are available at AO21 Apartments?
This property features a full-service spa, as well as a soaking tub and Select Comfort beds.
What makes AO21 Apartments a romantic place to stay?
Couples dining and a champagne service, as well as deep-soaking baths and comfy beds in the guestrooms, help set the scene for a romantic weekend at AO21 Apartments.
Is AO21 Apartments family-friendly?
You bet! With amenities such as a corner/local shop and laundry facilities, as well as changing tables and baby baths in the guestrooms, it's no surprise that AO21 Apartments is a hit with families.
Are there hot tubs in the rooms at AO21 Apartments?
No, but there are deep-soaking baths in the guestrooms.
Does AO21 Apartments serve breakfast?
You bet, local cuisine breakfast is served daily between 9:00 AM and 1:00 PM.
Is there a free airport shuttle available at AO21 Apartments?
No, AO21 Apartments does not offer an airport shuttle service.
What time are check-in & check-out at AO21 Apartments?
Check-in begins at 1:00 PM. Check-out time is noon.
Are pets allowed at AO21 Apartments?
No, only service animals are allowed.
Is there a golf course on site at AO21 Apartments?
There is a golf course next to AO21 Apartments.
AO21 Apartments Reviews
Reviews
2.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 0 out of 1 reviews
10 - Excellent
0
Rating 8 - Good. 0 out of 1 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 1 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 1 reviews
4 - Poor
0
Rating 2 - Terrible. 1 out of 1 reviews
2 - Terrible
1
2.0/10
Cleanliness
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