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La Citadelle Hotel Metz - MGallery Collection

4.0 star property

Photo gallery for La Citadelle Hotel Metz - MGallery Collection

Exterior
Junior Suite, 1 King Bed (Palace View)
Restaurant
Exterior
A conference room with a long table, chairs, a projector screen, and arched windows with natural light.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$185
includes taxes & fees
28 June - 29 June

Explore the area

View map
5 Avenue Ney, Metz, Moselle, 57000
  • Place, Place de la Republique
    ‪3 min walk‬
  • Place, Metz Cathedral
    ‪12 min walk‬
  • Place, Centre Pompidou-Metz
    ‪15 min walk‬
  • Airport, Metz (ETZ-Metz - Nancy - Lorraine)
    ‪29 min drive‬

Room options

View all photos for Deluxe Twin Room, 1 Double or 2 Single Beds

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Deluxe Twin Room, 1 Double or 2 Single Beds

9.8 out of 10
Exceptional
(17 reviews)
  • Park view
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Twin Room, 1 Double or 2 Single Beds

Superior Twin Room, 1 Double or 2 Single Beds

Superior Twin Room, 1 Double or 2 Single Beds

9.6 out of 10
Exceptional
(24 reviews)
  • Park view
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed (Palace View)

Junior Suite, 1 King Bed (Palace View)

Junior Suite, 1 King Bed (Palace View)

  • Park view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

About the area

Metz

A family-friendly stay in the heart of Metz awaits you at La Citadelle Hotel Metz - MGallery Collection. Within a 20-minute stroll, you'll find Metz Cathedral and Porte des Allemands. Highlights at this hotel include in-room free WiFi, free high-speed Internet and plasma TVs. .The hotel's own lounge bar is a nice place to enjoy a drink. Other amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Sights within a 20-minute drive of this 4-property class Metz-Centre – Ancienne Ville hotel include Centre Pompidou-Metz and Walygator Park.

What's nearby

  • Arsenal de Metz - 2 min walk - 0.2 km
  • Place de la Republique - 3 min walk - 0.3 km
  • Metz Cathedral - 12 min walk - 1.1 km
  • Metz Christmas Market - 12 min walk - 1.1 km
  • Centre Pompidou-Metz - 15 min walk - 1.3 km

Getting around

  • Metz Station - 11 min walk
  • Metz (ETZ-Metz - Nancy - Lorraine) - 29 min drive

Restaurants

  • ‪100 Patates - ‬7 min walk
  • ‪Fox Coffee - ‬7 min walk
  • ‪Taverne Karlsbrau - ‬4 min walk
  • ‪Oishii Sushi - ‬6 min walk
  • ‪Fox Lab - ‬7 min walk

About this property

La Citadelle Hotel Metz - MGallery Collection

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A library, multilingual staff, and gift shops/newsstands are also featured at the family-friendly La Citadelle Hotel Metz - MGallery Collection. Parking is available for a fee.

This 4-star Metz hotel is smoke free.

  • 1 building
  • 68 guestrooms or units
  • 3 levels
  • Conference rooms
  • Built in 1569
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Pool or billiards table
  • Library
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
La Citadelle Hotel Metz - MGallery Collection offers 68 accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Plasma televisions come with premium cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Front of property – evening/night
Best Western Metz Centre Gare
Nouvelle Ville
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
4.5 out of 5, Wonderful, 194 reviews
The price is AU$162
includes taxes & fees
21 June - 22 June
Best Western Metz Centre Gare

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (EUR 18 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Réserve

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Books
  • Library
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Computer station
  • Meeting rooms

Spa

  • Couples treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1569
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests must provide a valid photo identity card.

Access methods

Staffed front desk

Pets

  • Pets: EUR 20.00 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 15.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.86 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 per person
  • Self-parking fee: EUR 18.00 per night (in/out privileges)
  • Pet fee: EUR 20.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Citadelle Hotel Metz
Citadelle Metz
Citadelle Metz Hotel
Hotel Citadelle Metz
Hotel Metz Citadelle
La Citadelle Metz
Metz Citadelle
Metz Hotel Citadelle
La Citadelle Hotel Metz
Hotel Citadelle Metz M Gallery
Hotel Citadelle M Gallery
Citadelle Metz M Gallery
Citadelle M Gallery
Citadelle Metz Mgallery Metz
Hotel La Citadelle Metz-MGallery Metz
Hotel La Citadelle Metz-MGallery Hotel
Hotel La Citadelle Metz-MGallery Hotel Metz
Hôtel La Citadelle Metz MGallery By Sofitel

Frequently asked questions

What is the cancellation policy at La Citadelle Hotel Metz - MGallery Collection?

La Citadelle Hotel Metz - MGallery Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at La Citadelle Hotel Metz - MGallery Collection?

As of 9 June 2026, prices found for a 1-night stay for 2 adults at La Citadelle Hotel Metz - MGallery Collection on 28 June 2026 start from AU$185, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at La Citadelle Hotel Metz - MGallery Collection?

Yep, La Citadelle Hotel Metz - MGallery Collection has a self car park with in/out privileges for EUR 18.00 per night. A self car park is also available, for a fee.

What makes La Citadelle Hotel Metz - MGallery Collection a romantic place to stay?

Couples spa treatments and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at La Citadelle Hotel Metz - MGallery Collection.

Is La Citadelle Hotel Metz - MGallery Collection family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that La Citadelle Hotel Metz - MGallery Collection is a hit with families.

Does La Citadelle Hotel Metz - MGallery Collection serve breakfast?

Yep, buffet breakfast is on offer on weekdays from 6:30 AM to 10:00 AM and on weekends between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at La Citadelle Hotel Metz - MGallery Collection?

No, La Citadelle Hotel Metz - MGallery Collection does not offer an airport shuttle service.

Is there a bar or restaurant at La Citadelle Hotel Metz - MGallery Collection?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at La Citadelle Hotel Metz - MGallery Collection?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at La Citadelle Hotel Metz - MGallery Collection?

Furry friends are welcome at La Citadelle Hotel Metz - MGallery Collection, with food and water bowls on offer.

La Citadelle Hotel Metz - MGallery Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 492 out of 732 reviews
Rating 8 - Good. 169 out of 732 reviews
Rating 6 - Okay. 50 out of 732 reviews
Rating 4 - Poor. 13 out of 732 reviews
Rating 2 - Terrible. 8 out of 732 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Natacha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved the hotel and will be back :-)
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Migena

Liked: Cleanliness, amenities, property conditions & facilities
This hotel was wonderful, strongly recommended!!!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Camila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location, breakfast, shower, bedroom, everything. And a great staff.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Igor

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel. Great room. Staff very nice and friendly. Restaurant has great food. The hotel is walking distance from old town and a lot of restaurants.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean and staff very friendly.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Large clean rooms, beautiful building and great location.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was perfect for an overnight drop in en route. Rooms were large and airy, parking straight outside, park across the road for the dog and great service.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Bastiaan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, good value for money, centrally located
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Duane

Liked: Amenities, property conditions & facilities
Excellent location near train station, old city center. Very walkable. Accommodations are top notch with all comfort amenities in a beautiful park environment.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

antoine

Liked: Cleanliness, property conditions & facilities, room comfort
Amazing hotel
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful settings.all the amenities one needs
Stayed 1 night in May 2025
Verified

10/10 Excellent

Linnea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interesting location near historic sites, park and shops. Responsive staff was very helpful. Nicely appointed room.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern renovation of a beautiful old building.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great location, surrounded by historic buildings and walkable green space!
Stayed 2 nights in May 2025
Verified

10/10 Excellent

KUMALA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel to stay. I will come back for my next business trip most likely. The location is great. The rooms very spacious.
Stayed 1 night in May 2025
Verified

10/10 Excellent

gordon

Liked: Staff & service, property conditions & facilities
Excellent location and superb service.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Verified

8/10 Good

Allaoua

Liked: Cleanliness, staff & service, amenities
Good
Stayed 2 nights in Nov 2025
Verified

8/10 Good

AJ

Liked: Staff & service, room comfort

Great stay in Metz

Great to have Dutch speaking at reception desk. Good breakfast. Hotel is located is nice green area, five minutes walk from city center. Close to highway exit as well. Would recommend this hotel.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Nadine

Liked: Staff & service, property conditions & facilities
Great location, beautiful building, friendly staff.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel in a restored historical military building. Our room had a beautiful view of the park. The beds were super comfortable and the lotions and soaps were luxurious.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Metz

Lovely hotel and staff. Room was great and had everything you’d need. Lots of bars shops etc nearby. Definitely stay again
Stayed 9 nights in Apr 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very good, nice large room on first floor with views of the park opposite
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Joann

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Staff very friendly and helpful.
Stayed 1 night in Oct 2023