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Mercure Ostrava Center Hotel

4.0 star property
Upscale Ostrava hotel in Ostrava City Centre with 24-hour health club

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Mercure Ostrava Center Hotel

Photo gallery for Mercure Ostrava Center Hotel

Breakfast, lunch, dinner served; international cuisine
Terrace/patio
Exterior
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Breakfast, lunch, dinner served; international cuisine

Overview of Mercure Ostrava Center Hotel

Reviews
9.0

Wonderful

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the area

Map
Ceskobratrska 18-1742, Ostrava, 702 00
  • Popular LocationOstrava Museum3 min walk
  • Popular LocationOstrava Zoo4 min drive
  • Popular LocationOstravar Arena8 min drive
  • AirportOstrava (OSR-Leos Janacek)23 min drive

Room options

Standard Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Full-sized fridge/freezer
LCD TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Full-sized fridge/freezer
LCD TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

Privilege, Superior Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Mini-fridge
Free minibar items
LCD TV
Hypo-allergenic bedding
Blackout curtains
Sofa bed - queen
  • 50 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Privilege, Superior Room, Multiple Beds

Highlights

Soundproofed
Air conditioning
Mini-fridge
Free minibar items
LCD TV
Hypo-allergenic bedding
Blackout curtains
Sofa bed - queen
  • 50 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

Privilege, Suite, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Mini-fridge
Free minibar items
LCD TV
Hypo-allergenic bedding
Sofa bed - queen
Separate bedroom
  • 50 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

About the area

Ostrava

Mercure Ostrava Center Hotel puts you in the heart of Ostrava, within steps of Michal Colliery and Milos Sykora Memorial. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .The restaurant, Janak Restaurant, serves international cuisine and is open for breakfast, lunch and dinner. Enjoy the gym and sauna as well as access to bike hire. Business amenities include meeting rooms and a business centre. Added amenities include free WiFi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM. There's also self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute walk of this 4-property class Ostrava City Centre hotel include Ostrava Museum and New City Hall Viewing Tower.

What's nearby

  • Michal Colliery - 1 min walk
  • Ostrava Museum - 3 min walk
  • Ostrava Zoo - 4 min drive
  • Lower Vitkovice - 6 min drive
  • Ostravar Arena - 8 min drive

Getting around

  • Ostrava (XJV-Ostrava Central Train Station) - 3 min drive
  • Ostrava (OSR-Leos Janacek) - 24 min drive

Restaurants

  • Coffeeshop U Cerneho stromu - 5 min walk
  • PetPunk - 4 min walk
  • FÆNCY FRIES - 4 min walk
  • Los Capolitos - 2 min walk
  • V Zahradní - 3 min walk

About this property

Mercure Ostrava Center Hotel

Upscale Ostrava hotel in Ostrava City Centre with 24-hour health club
Mercure Ostrava Center Hotel offers its guests a 24-hour health club and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. Spa services, a terrace, and tour or ticket assistance are also featured at the business-friendly Mercure Ostrava Center Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Ostrava hotel.

  • 139 guestrooms or units
  • 6 levels
  • Conference rooms
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • BBQ grill(s)
  • Newspapers for purchase
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Mercure Ostrava Center Hotel offers 139 accommodations with laptop-compatible safes and complimentary bottles of water. LCD televisions come with satellite channels.

This Ostrava hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Languages

Czech, English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Uncovered parking on site (CZK 380 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: CZK 372.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Janak Restaurant

Things to do

  • 24-hour health club
  • Bicycle rentals
  • Sauna

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CZK 500 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CZK 35.00 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CZK 372.50 per person
  • Airport shuttle fee: CZK 900 per vehicle (one-way, maximum occupancy 4)
  • Uncovered self-parking fee: CZK 380 per night
  • Pet fee: CZK 500 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Children 18 years old and younger aren't allowed at this property.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Mercure Hotel Ostrava Center
Mercure Ostrava Center
Mercure Ostrava Center Hotel
Mercure Ostrava Center
Mercure Ostrava Center Hotel Hotel
Mercure Ostrava Center Hotel Ostrava
Mercure Ostrava Center Hotel Hotel Ostrava

Frequently asked questions

What is the cancellation policy at Mercure Ostrava Center Hotel?

Mercure Ostrava Center Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Ostrava Center Hotel?

As of 29 Apr 2024, prices found for a 1-night stay for 2 adults at Mercure Ostrava Center Hotel on 4 May 2024 start from AU$148.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Ostrava Center Hotel?

Yep, Mercure Ostrava Center Hotel has an uncovered self car park for CZK 380 per night. Onsite parking is limited.

Is there a spa on site at Mercure Ostrava Center Hotel?

There's no onsite spa, but this property does offer services like massages.

Does Mercure Ostrava Center Hotel have a waterslide?

No, there is no waterslide at Mercure Ostrava Center Hotel, but Vodni Svet is a short 9-minute walk away.

Does Mercure Ostrava Center Hotel serve breakfast?

Yep, buffet breakfast is served on weekdays between 6:30 AM and 10:30 AM and weekends from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at Mercure Ostrava Center Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Mercure Ostrava Center Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Mercure Ostrava Center Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Mercure Ostrava Center Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 132 out of 234 reviews" "
Rating 8 - Good. 85 out of 234 reviews" "
Rating 6 - Okay. 10 out of 234 reviews" "
Rating 4 - Poor. 4 out of 234 reviews" "
Rating 2 - Terrible. 3 out of 234 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Michal

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property condition and facilities requires improvement.
Stayed 4 nights in Dec 2023

10/10 Excellent

Aaron

Stayed 4 nights in Dec 2023

8/10 Good

Michal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Bartosz

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Dec 2023

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff. Some of the most friendly in the Czech Republic. I rarely dine in hotel restaurants but the deer filet in the Winestone restaurant was next level phenomenal. I will 100 percent stay here again if ever in Ostrava.
Stayed 1 night in Oct 2023

8/10 Good

PaUL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Charles

Business traveller
Liked: Cleanliness, staff & service
Convenient stay. Simple but comfortable. Clean. Amazing staff!
Stayed 1 night in Sep 2023

8/10 Good

Slawomir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, but not great.
Small, odd shaped room with tiny, not always working TV. Bathroom was very nice. Can't say anything about restaurant, but staff was very friendly and helpful.
Stayed 1 night in Jan 2023

10/10 Excellent

Jana

Stayed 1 night in Dec 2022

8/10 Good

Ari

Stayed 2 nights in Dec 2022