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NH Collection Palacio de Burgos

4.0 star property

Photo gallery for NH Collection Palacio de Burgos

Meeting facility
Lobby
Hallway
Meeting facility
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is AU$133
includes taxes & fees
15 Mar - 16 Mar

Explore the area

View map
Calle de la Merced, 13, Burgos, Burgos, 9002
  • Place, Burgos Cathedral
    ‪3 min walk‬
  • Place, Plaza Mayor
    ‪3 min walk‬
  • Place, Museum of Human Evolution
    ‪8 min walk‬
  • Airport, Burgos (RGS-Villafria)
    ‪10 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

9.0 out of 10
Wonderful
(66 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Room, River View

Superior Room, River View

Superior Room, River View

9.8 out of 10
Exceptional
(12 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Premium Room

Premium Room

Premium Room

8.6 out of 10
Excellent
(12 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

About the area

Burgos

NH Collection Palacio de Burgos puts you in the heart of Burgos, within steps of La Merced Church and Burgos Teatro Principal. Highlights at this hotel include a restaurant, a bar/lounge and a 24-hour business centre. .The restaurant, Rincon de la Merced, serves local cuisine and is open for lunch and dinner. 495 square feet (46 square metres) of event facilities include 5 meeting rooms and conference space. Added amenities include free Wi-Fi in public areas, a gym and laundry facilities. On weekday mornings buffet breakfast is served between 7:00 AM and 10:30 AM. There's also the convenience of self parking. .Places within a 5-minute walk of this 4-property class Burgos hotel include Arco de Santa Maria and Burgos Cathedral.

What's nearby

  • Arco de Santa Maria - 2 min walk - 0.2 km
  • Burgos Cathedral - 3 min walk - 0.3 km
  • Plaza Mayor - 3 min walk - 0.3 km
  • Burgos Castle - 6 min walk - 0.6 km
  • Museum of Human Evolution - 8 min walk - 0.7 km

Getting around

  • Burgos Station - 9 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 152 min drive

Restaurants

  • ‪Casa Minuto - ‬4 min walk
  • ‪Café Ibáñez - ‬4 min walk
  • ‪Aquimismo - ‬5 min walk
  • ‪Maricastaña - ‬4 min walk
  • ‪El Morito - ‬5 min walk

About this property

NH Collection Palacio de Burgos

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 5 meeting rooms.

Public spaces have free WiFi. Event space at this hotel measures 495 square feet (46 square metres) and includes conference space. A fitness centre, tour/ticket assistance, and laundry facilities are also featured at the business-friendly NH Collection Palacio de Burgos. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Burgos hotel is smoke free.

  • 1 building
  • 110 guestrooms or units
  • 4 levels
  • Conference rooms
  • 495 sq ft of conference space
  • 46 sq. m of conference space
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
NH Collection Palacio de Burgos offers 110 accommodations with minibars and a safe. A pillow menu is available. Plasma televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Burgos hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Lobby
AC Hotel Burgos by Marriott
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
4.5 out of 5, Wonderful, 740 reviews
The price is AU$160
includes taxes & fees
29 Mar - 30 Mar
AC Hotel Burgos by Marriott

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Secured, covered parking on site (EUR 22 per day)
  • Limited on-site self parking

Food and drink

  • Weekday buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 16 for adults and EUR 17 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Rincon de la Merced

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 495 square feet of conference space
  • 5 meeting rooms

Outdoors

  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 16 for adults and from EUR 17 for children
  • Covered self-parking fee: EUR 22 per day
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts major credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Nh Palacio Merced
Nh Palacio Merced Hotel
NH Collection Palacio Burgos Hotel
Collection Palacio Hotel
NH Collection Palacio Burgos
Collection Palacio
Nh Palacio De La Merced Hotel Burgos
Nh Hotels Burgos
Nh Hotel Burgos
Nh Collection Palacio Burgos
NH Collection Palacio de Burgos Hotel
NH Collection Palacio de Burgos Burgos
NH Collection Palacio de Burgos Hotel Burgos

Frequently asked questions

What is the cancellation policy at NH Collection Palacio de Burgos?

NH Collection Palacio de Burgos offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at NH Collection Palacio de Burgos?

As of 13 Mar 2026, prices found for a 1-night stay for 2 adults at NH Collection Palacio de Burgos on 15 Mar 2026 start from AU$133, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at NH Collection Palacio de Burgos?

Yep, NH Collection Palacio de Burgos has a secured covered self car park for EUR 22 per day. A self car park is also available, for a fee. Onsite parking is limited.

Are there any beaches close to NH Collection Palacio de Burgos?

The closest beach to NH Collection Palacio de Burgos is Playa de Fuente Prior (3.5 km).

Does NH Collection Palacio de Burgos serve breakfast?

You bet, buffet breakfast is served on weekdays from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at NH Collection Palacio de Burgos?

No, NH Collection Palacio de Burgos does not offer an airport shuttle service.

Is there a bar or restaurant at NH Collection Palacio de Burgos?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at NH Collection Palacio de Burgos?

Check-in begins at 3:00 PM. Check-out time is noon.

NH Collection Palacio de Burgos Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 642 out of 954 reviews
Rating 8 - Good. 228 out of 954 reviews
Rating 6 - Okay. 50 out of 954 reviews
Rating 4 - Poor. 20 out of 954 reviews
Rating 2 - Terrible. 14 out of 954 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Tracie

Stayed 1 night in Dec 2025

4/10 Poor

Zulema V

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
no shampoo, no conditionor, no sandles. cheap breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Darryl

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel with good staff and amenities
Stayed 1 night in Nov 2025

6/10 Okay

gilmarc, miami

Regular hotel
Stayed 1 night in Dec 2025

6/10 Okay

brigitte, Hollis Center

Stayed 3 nights in Nov 2025

10/10 Excellent

MARCOS, san juan

Stayed 1 night in Nov 2025

6/10 Okay

Ivanna

Travelled with family
Liked: Cleanliness, staff & service
Nice location, very dated hotel, but clean. Although parking is on premise, they can’t guarantee you get a spot. I was fortunate to get one of the last spots. It’s very tight space, even to get in to their garage. Had to turn in both side mirrors. It’s a”4 star hotel” but there is no one to help you with your suitcases, traveling with my mom so we had to make a couple of trips to the garage. They didn’t have a trolley when we got there or when we left. . Location is wonderful so if you are not driving and packing light it’s fine.
Stayed 1 night in Nov 2025

10/10 Excellent

Hector

Stayed 2 nights in Oct 2025

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2025

10/10 Excellent

Ecaterini

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was located right across from the old Part of the city an easy walk to the cathedral. Room were spacious and comfortable
Stayed 1 night in Oct 2025

10/10 Excellent

Luca

Travelled with family
Liked: Cleanliness, amenities
Incredible experience, beautiful property. Staff was great.
Stayed 2 nights in Oct 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities
Wonderful staff, comfortable bed, super clean and well appointed bathroom.
Stayed 1 night in Oct 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None
Stayed 3 nights in Oct 2025

10/10 Excellent

Lisette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, big room, nice bathroom
Stayed 1 night in Oct 2025

10/10 Excellent

Adam

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This has been a great stay! The property is amazing and the staff is very professional. Would definitely stay here again.
Stayed 1 night in Oct 2025

10/10 Excellent

Cesar A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with great location. Breakfast was excellent.
Stayed 1 night in Oct 2025

10/10 Excellent

Bernard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was very good
Stayed 1 night in Oct 2025

10/10 Excellent

Edna, SAN JUAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent restaurant
Stayed 2 nights in Oct 2025

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Cody

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning property. Room was clean and comfortable. Staff was extremely helpful and kind. Easily walkable to all the sights.
Stayed 2 nights in Oct 2025

10/10 Excellent

Artur, West Lafayette

Stayed 1 night in Sep 2025

10/10 Excellent

ricardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet and pretty rooms Staff was very nice and helpful. Hotel has great location
Stayed 2 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

claudina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone at the reception desk was very helpful and friendly. The servers in the restaurant appeared to be bother by my presence. They seemed unhappy with their job altogether.
Stayed 1 night in Sep 2025

10/10 Excellent

gail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel, our third visit. Excellent location
Stayed 1 night in Sep 2025