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4.1 out of 5

"Great pool, splash pad and jumping pillow for kids, however website needs updating as some amenities such as the ping pong table etc not available and ... " More

By a verified traveller on Sun 15 Mar 2020

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Hotel Description

A family-friendly stay in Merimbula awaits you at BIG4 Merimbula Tween Waters Holiday Park. You'll be steps from Main Beach Recreation Reserve. Highlights at this campground include 3 outdoor swimming pools, a free water park, and free self parking.

Free WiFi and TVs are featured in all 59 accommodations. In-room dining is easy with amenities like refrigerators and microwaves. Premium bedding and free toiletries are nice touches to enhance your stay.

Enjoy the free kids' club, seasonal outdoor swimming pool, kids' swimming pool, and waterslide. Additionally, you'll find free WiFi in public areas, laundry facilities, and a refrigerator in a common area.

With a stay at this 4-star Merimbula campground, you'll be 4.3 km (2.7 mi) from Pambula Beach.

Two Bedroom Poolside Villa

Bed Count 1 Queen Bed Maximum Occupancy 6 Max
AU$159* Per night/room 6 Aug. - 7 Aug.

Islander Budget Cabin

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Seashell Spa Villa

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Beach Comber Cabin

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Three Bedroom Poolside Villa

Bed Count 1 Queen Bed Maximum Occupancy 8 Max

Saltwater Villa

Bed Count 4 Twin Beds Maximum Occupancy 6 Max

BIG4 Merimbula Tween Waters Holiday Park ratings based on 58 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for BIG4 Merimbula Tween Waters Holiday Park

Everyone (31) Couples (7) Family (19)
2 out of 5
The property location is ideal, with easy walk to beaches and into Merimbula itself. I didn't realise it was "pet friendly", only when standing in queue to check in and overheard the young lady at the counter ask the new arrival, to "not allow the dogs to sit on the bed nor the lounge", yeah right. As wardrobe space was limited I placed my clothes on the top bunk in our cabin, only to find them covered in dog hair the following morning. Clearly the dog previously can climb vertical ladders, DISGUSTING.

Posted by on 22 Mar. 2020

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Comment from Hotel Management

23 Mar. 2020 by Lance (manager)

Hi and thank you for your feedback into the park. It is very disappointing to hear that your cabin was not adequately cleaned prior to your arrival. If you would like to reach out to us with more detail on your cabin number etc that would be very helpful. Also, any information you can provide when you're physically in the park is helpful as we cannot rectify the situation post stay.

3 out of 5
Great pool, splash pad and jumping pillow for kids, however website needs updating as some amenities such as the ping pong table etc not available and also wifi does not work in all areas of the park!

Posted by on 15 Mar. 2020

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Comment from Hotel Management

23 Mar. 2020 by Manager

Hi and thank you for your feedback. You may be glad to know we are in the process of building a new website right now and updating our internet coverage. The ping pong table has been moved but is 100% still available in the park.

2 out of 5

Posted by on 13 Mar. 2020

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Comment from Hotel Management

23 Mar. 2020 by Manager

Hi and thank you for your feedback. If you have the opportunity I would greatly appreciate further detail so we can improve our offering.

5 out of 5

Posted by on 9 Feb. 2020

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Comment from Hotel Management

23 Mar. 2020 by Manager

Thank you for your great review! We hope to see you again soon.

3 out of 5
Villa not what we saw on the website. Location to beach great. Shower was mouldy and we informed the reception staff on departure. Villa could do with an upgrade.

Posted by on 15 Dec. 2019

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Comment from Hotel Management

26 Dec. 2019 by Manager

Thank you for your feedback into the park. We're sorry your villa did not meet expectations and have rectified the deteriorated silicone in your villa's shower. We hope you enjoyed the rest of the park and the area.

4 out of 5
Clean, check in charged me twice and haven’t reimbursed me yet

Posted by on 27 Nov. 2019

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Comment from Hotel Management

28 Nov. 2019 by Manager

Thank you for your review of the park. We apologise for your issue on check-in and can assure you that you will be reimbursed. Please contact reception to ensure this is the case.

4 out of 5
Good size cabin with ocean views, loved listening to the waves crash in the evening

Posted by on 13 Nov. 2019

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Comment from Hotel Management

13 Nov. 2019 by The Tween Team

We're so pleased you had a restful holiday by the sea! We look forward to having you back again some time.

5 out of 5

Posted by on 10 Nov. 2019

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Comment from Hotel Management

13 Nov. 2019 by The Tween Team

Thank you for your feedback, we look forward to having you stay again!

4 out of 5
The reception staff could not have been nicer or more friendly. The cabin was immaculently clean. The bed was a little saggy in the middle but I just let hubby have it and I slept in a bunk bed, really comfy. We'll come back, great position

Posted by on 21 Oct. 2019

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Comment from Hotel Management

2 Nov. 2019 by Manager

Thank you for your excellent review of the park and you'll be happy to know we've just updated beds in 2 of our categories! Look forward to seeing you again.

5 out of 5

Posted by on 19 Oct. 2019

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Comment from Hotel Management

2 Nov. 2019 by Manager

Thank you for the great feedback on the park!

About the BIG4 Merimbula Tween Waters Holiday Park

Location 3-5 Dunns Lane, Merimbula, NSW 2548

Property Features

BIG4 Merimbula Tween Waters Holiday Park offers its guests a complimentary water park, 3 outdoor swimming pools, a waterslide, and a seasonal outdoor pool. Public spaces have free WiFi. A children's pool, a terrace, and a complimentary children's club are also featured at the family-friendly BIG4 Merimbula Tween Waters Holiday Park. Free self parking is available. You'll have access to the indoor pool at a partner property. This 4-star Merimbula campground is smoke free.

  • 59 guestrooms or units
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Tour and ticket information
  • Game room or arcade
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • No smoking on site
  • Refrigerator in a common area

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of outdoor pools - 3
  • Children's pool
  • Waterslide
  • Free WiFi
  • Children's club (free)
  • Grocery/convenience store
  • Laundry facilities
  • Arcade/game room
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Merimbula, NSW (MIM) (1.4 km / 0.9 mi)
  • Parking: Free self parking

Room Amenities

BIG4 Merimbula Tween Waters Holiday Park offers 59 air-conditioned accommodations with complimentary toiletries. Beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Guests can surf the web using the complimentary wireless Internet access. Televisions come with digital channels.

  • Television
  • Digital channels
  • Refrigerator
  • Microwave
  • Luxury bedding
  • Cribs (surcharge)
  • Toiletries (free)
  • Air conditioning
  • Wheelchair accessible

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 10 PM
  • Minimum check-in age is: 19

Special check-in instructions:

The front desk is open daily from 9 AM - 6 PM. If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The front desk at this property is open daily from 9 AM - 6 PM.
Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 9:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 5.0 per stay.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Staffed front desk
  • Debit cards

Fees

This property charges a 1.8% fee for American Express credit card, 1.02% for Mastercard credit card, 0.87% for Visa credit card, 0.57% for Visa debit card, 0.52% for Mastercard debit card, 0.43% for EFTPOS card and 2% for other international credit card payments made on site.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 5.0 per stay
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Tween Waters Holiday Park Campground Merimbula
  • Tween Waters Holiday Park Campground
  • Tween Waters Holiday Park Merimbula
  • Tween Waters Holiday Park
  • Tween Waters Holiday Park Campsite Merimbula
  • Tween Waters Holiday Park Campsite
  • Tween Waters Park Campsite
  • Tween Waters Holiday Park
  • Big4 Merimbula Tween Waters
  • BIG4 Merimbula Tween Waters Holiday Park Campsite
  • BIG4 Merimbula Tween Waters Holiday Park Merimbula
  • BIG4 Merimbula Tween Waters Holiday Park Campsite Merimbula

You should know

  • The seasonal pool will open in September and close in April.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.