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3.9 out of 5

"Location was perfect, right next to the beach. Cabin was a bit tired, worn furniture and curtains. Otherwise clean and tidy. " More

By a verified traveller on Tue 06 Apr 2021

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Hotel Description

A family-friendly stay in Merimbula awaits you at Tween Waters Holiday Park Merimbula. You'll be steps from Main Beach Recreation Reserve. Highlights at this holiday park include 3 outdoor swimming pools, a free water park, and free self parking.

Free WiFi and TVs are featured in all 59 accommodations. In-room dining is easy with amenities like refrigerators and microwaves. Premium bedding and free toiletries are nice touches to enhance your stay.

Enjoy the free kids' club, seasonal outdoor swimming pool, kids' swimming pool, and waterslide. Additionally, you'll find free WiFi in public areas, laundry facilities, and a refrigerator in a common area.

With a stay at this 3.5-star Merimbula holiday park, you'll be 4.3 km (2.7 mi) from Pambula Beach.

Beach Comber Cabin

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
AU$90* Per night/room 16 Jun. - 17 Jun.

Islander Budget Cabin

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Seashell Spa Villa

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Two Bedroom Poolside Villa

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Three Bedroom Poolside Villa

Bed Count 1 Queen Bed Maximum Occupancy 8 Max

Saltwater Villa

Bed Count 4 Twin Beds Maximum Occupancy 6 Max

Tween Waters Holiday Park Merimbula ratings based on 68 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Tween Waters Holiday Park Merimbula

Everyone (32) Couples (8) Family (25)
4 out of 5
Location was perfect, right next to the beach. Cabin was a bit tired, worn furniture and curtains. Otherwise clean and tidy.

Posted by on 6 Apr. 2021

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Comment from Hotel Management

7 Apr. 2021 by Baz

Thank you for your feedback. We hope to see you again soon.

4 out of 5
The park was really nice just across from the beach, the bed was the worst thing I have ever slept on. First night woke up with the worst back pain and second night it slept sitting on the lounge

Posted by on 21 Feb. 2021

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Comment from Hotel Management

22 Feb. 2021 by Baz

Thank you for your feedback. We will do our best to rectify your concerns.

4 out of 5
The park was in a great location! Walking distance to the Main Street. Not far at all from the beach and we could hear the beach while falling asleep at night. The cabin was clean and cosy.

Posted by on 16 Feb. 2021

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Comment from Hotel Management

16 Feb. 2021 by Baz

Thank you for your feedback. We hope to see you again soon.

2 out of 5
After looking at the high rating Tween waters had online we booked a cabin at this park. I don't know what happened but our stay was disappointing. We paid a lot to stay here and found that the property was not up to the standard we paid for. On arrival the door was broken and we had to make a request three times over 2 days to have it repaired (which was concerning considering we had young children staying next to the pool area) our neighbour also advised us that the cabins had been stolen from (hence why there was no dvd players). There was no tea, coffee or milk provided, not enough towels and our bed sheets had marks and small tears on them. The shower rail fell apart and the shower had mould growing on the curtain We ran out of toilet paper and there wasn't any spare so we had to run to the metro service station after hours to get more. The laundry facility took money and didn't dry any of the clothes we put in the dryer. The oven light doesn't spark anymore and there are no lighters provided to turn the stove on. I can see why this place would have been better a few years ago but it really needs to be updated and more attention to detail. A few small fixes would really make a difference.

Posted by on 8 Feb. 2021

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Comment from Hotel Management

8 Feb. 2021 by Baz

Thank you for your feedback. We will endeavor to rectify your concerns.

4 out of 5
Perfect spot for a family, close to Mitchie's Jetty, Coffee Shop/Cafe & Main Beach, and easy walk over bridge to Merimbula

Posted by , from Shepparton on 15 Jan. 2021

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Comment from Hotel Management

17 Jan. 2021 by Jake

Hi Kaylene We are glad you enjoyed your stay with us and found the location a highlight! We hope to welcome you back in the near future.

5 out of 5
Excellent facitlites for families and couples for short and long term visits. Will be coming back again.

Posted by , from Young NSW on 12 Jan. 2021

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Comment from Hotel Management

17 Jan. 2021 by Jake

Hi Robbie Thank you for your feedback, we are so glad you enjoyed your stay with us and we look forward to seeing you again in the near future!

3 out of 5
Fantastic water park on site and a great location.

Posted by on 6 Jan. 2021

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Comment from Hotel Management

10 Jan. 2021 by Baz

Thank you for your feedback. We hope to see you again soon.

3 out of 5
Cabin was filthy and very in need of repairs. Huge crack in shower base that was very sharp and dangerous. Generally grotty kitchen and cooing utensils. Very overpriced for the standard of cabin.

Posted by on 2 Jan. 2021

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Comment from Hotel Management

10 Jan. 2021 by Baz

We appreciate your feedback. This will be looked at immediately.Thank you

1 out of 5

Posted by on 10 Dec. 2020

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Comment from Hotel Management

23 Dec. 2020 by Baz

Thank you for feedback.

5 out of 5
It was Clean and Modern. It was close to the beach.

Posted by , from Melbourne on 8 Dec. 2020

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Comment from Hotel Management

23 Dec. 2020 by Baz

Hope to see you again soon. Thank you.

About the Tween Waters Holiday Park Merimbula

Location 3-5 Dunns Lane, Merimbula, NSW 2548

Property Features

Tween Waters Holiday Park Merimbula offers its guests a complimentary water park, 3 outdoor swimming pools, a waterslide, and a seasonal outdoor pool. Public spaces have free WiFi. A children's pool, a terrace, and a complimentary children's club are also featured at the family-friendly Tween Waters Holiday Park Merimbula. Free self parking is available. You'll have access to the indoor pool at a partner property. This 3.5-star Merimbula holiday park is smoke free.

  • 59 guestrooms or units
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Tour and ticket information
  • Game room or arcade
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • No smoking on site
  • Refrigerator in a common area

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of outdoor pools - 3
  • Children's pool
  • Waterslide
  • Free WiFi
  • Children's club (free)
  • Grocery/convenience store
  • Laundry facilities
  • Arcade/game room
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Tween Waters Holiday Park Merimbula offers 59 air-conditioned accommodations with complimentary toiletries. Beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. This Merimbula holiday park provides complimentary wireless Internet access. Televisions come with digital channels.

  • Television
  • Digital channels
  • Refrigerator
  • Microwave
  • Luxury bedding
  • Cribs (surcharge)
  • Toiletries (free)
  • Air conditioning
  • Wheelchair accessible

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 19
  • Check-in time ends at 10 PM

Special check-in instructions:

The front desk is open daily from 9 AM - 6 PM. If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The front desk at this property is open daily from 9 AM - 6 PM.
Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 9:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 5.0 per stay.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer.

  • No rollaway/extra beds available
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

This property charges a 1.8% fee for American Express credit card, 1.02% for Mastercard credit card, 0.87% for Visa credit card, 0.57% for Visa debit card, 0.52% for Mastercard debit card, 0.43% for EFTPOS card and 2% for other international credit card payments made on site.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 5.0 per stay
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Tween Waters Holiday Park Campground Merimbula
  • Tween Waters Holiday Park Campground
  • Tween Waters Holiday Park Merimbula
  • Tween Waters Holiday Park
  • Tween Waters Holiday Park Campsite Merimbula
  • Tween Waters Holiday Park Campsite
  • Tween Waters Park Campsite
  • Tween Waters Merimbula
  • Tween Waters Holiday Park
  • BIG4 Merimbula Tween Waters Holiday Park
  • Tween Waters Holiday Park Merimbula Merimbula
  • Tween Waters Holiday Park Merimbula Holiday Park
  • Tween Waters Holiday Park Merimbula Holiday Park Merimbula

You should know

  • The seasonal pool will open in September and close in April.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.