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Aria Claros Beach & Spa Resort – All Inclusive

5.0 star property

Photo gallery for Aria Claros Beach & Spa Resort – All Inclusive

Family Villa, Private Pool
Couples treatment room(s), sauna, Turkish bath/hammam, body treatments
Lobby sitting area
Lobby sitting area
Exterior

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Özdere-Izmir Caddesi No:104, Menderes, Izmir, 35495
  • Place, Kuyubükü
    ‪4 min drive‬
  • Place, Çukuraltı Plajı
    ‪6 min drive‬
  • Place, Claros
    ‪9 min drive‬

Room options

View all photos for Family Villa, Private Pool

Family Villa, Private Pool

Family Villa, Private Pool

  • Sea view
  • 175 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Club Double Room

Minibar, free WiFi, wheelchair access

Club Double Room

  • Garden view
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Family Room

Minibar, free WiFi, wheelchair access

Family Room

  • Garden view
  • 48 sq m
  • Sleeps 5
  • 1 Queen Bed, 1 Single Sofa Bed and 2 Single Futons
  • Free Wi-Fi

View all photos for Deluxe Double Room

Free toiletries, hair dryer, towels

Deluxe Double Room

  • Garden view
  • 31 sq m
  • Sleeps 4
  • 1 Queen Bed, 1 Single Sofa Bed and 1 Single Futon OR 2 Single Beds, 1 Single Sofa Bed and 1 Single Futon
  • Free Wi-Fi

View all photos for Club Family Room, Sea View

Minibar, free WiFi, wheelchair access

Club Family Room, Sea View

  • Sea view
  • 48 sq m
  • Sleeps 5
  • 1 Queen Bed, 1 Single Sofa Bed and 2 Single Futons
  • Free Wi-Fi

View all photos for Club Room, Sea View

Minibar, free WiFi, wheelchair access

Club Room, Sea View

  • Partial sea view
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Main Building, Sea View

Free toiletries, hair dryer, towels

Deluxe Main Building, Sea View

  • Sea view
  • 31 sq m
  • Sleeps 4
  • 1 Queen Bed, 1 Single Sofa Bed and 1 Single Futon OR 2 Single Beds, 1 Single Sofa Bed and 1 Single Futon
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite | View from room

Junior Suite

  • Partial sea view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

About the area

Ozdere

A luxury stay in Menderes awaits you at Aria Claros Beach & Spa Resort – All Inclusive. You'll be 9.3 km (5.8 mi) from Claros and 10.1 km (6.3 mi) from Ozdere Beach. Highlights at this all-inclusive property include 4 restaurants, a full-service spa and a free water park. .A day of pampering at Aura Spa can include sports massages, body wraps and body scrubs along with aromatherapy and Ayurvedic treatments. The buffet restaurant, Tamarind, serves international cuisine and is open for breakfast, lunch and dinner. The property's own lounge bar and beach bar are nice places to enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and indoor swimming pool. Other amenities include an outdoor swimming pool, a nightclub and free Wi-Fi in public areas. Each morning free buffet breakfast is offered between 7 AM and 10 AM. There's also the convenience of free self parking. .Places within a 30-minute drive of this 5-property class Menderes property include Ephesus Ruins and Pamucak Beach.

What's nearby

  • Kuyubükü - 4 min drive - 3.8 km
  • Çukuraltı Plajı - 6 min drive - 6.4 km
  • Claros - 9 min drive - 10.9 km
  • Ozdere Beach - 12 min drive - 11.7 km
  • Yali Castle Aquapark - 20 min drive - 18.4 km

Getting around

  • Selcuk Station - 27 min drive
  • Izmir (ADB-Adnan Menderes) - 47 min drive

Restaurants

  • ‪Agora Bar - ‬4 min drive
  • ‪Club Marvy Boho Beach - ‬4 min drive
  • ‪Aria Claros Teos Restaurant - ‬5 min walk
  • ‪Paradise Resort Beach Bar - ‬20 min walk
  • ‪Beach Cafe - ‬2 min drive

About this property

Aria Claros Beach & Spa Resort – All Inclusive

Aria Claros Beach & Spa Resort – All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Aria Claros Beach & Spa Resort – All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities such as scuba diving and parasailing.

Free breakfast is served daily. There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. Public spaces have free WiFi. This all-inclusive property also offers a complimentary water park, a complimentary children's club and an outdoor pool. Limited free parking is available on a first-come, first-served basis.

This 5-star Menderes property is smoke free.

  • 504 guestrooms or units
  • 6 levels
  • 4 dining venues
  • Conference rooms
  • 4413 sq ft of conference space
  • 410 sq. m of conference space
  • Built in 2009
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
Aria Claros Beach & Spa Resort – All Inclusive offers 504 air-conditioned accommodations with minibars and complimentary bottles of water. 32-inch LCD televisions come with satellite channels.

Bathrooms include complimentary toiletries and hairdryers. This Menderes property provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Aura Spa has 20 treatment rooms, including rooms for couples. Services include sports massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Similar properties

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  • On private beach
  • Pool
  • All-inclusive
  • Spa
4.0 out of 5, Very good, 35 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • 4 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Farina
  • Horizon
  • Piscis
  • Tamarind

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Mini golf
  • Nightclub
  • Outdoor pool
  • Parasailing
  • Playground
  • Rowing/canoeing
  • Sauna
  • Scuba diving
  • Shopping
  • Waterslide

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free water park access
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Conference centre (4,413 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 20 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Wheelchair accessibility

More

  • 6 floors
  • Banquet hall
  • Built in 2009
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 2 November and 31 March.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: EUR 2 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and Diners Club. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher in all accommodation.

Property Registration Number 10265

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Claros Beach
Onyria Beach
Onyria Claros
Onyria Claros Beach
Onyria Claros Beach Menderes
Onyria Claros Beach Resort Menderes
Aria Claros Beach Resort Menderes
Aria Claros Beach Resort
Aria Claros Beach Menderes
Aria Claros Beach
Aria Claros Beach Spa Resort
Aria Claros Beach Spa Resort – All Inclusive
Aria Claros Beach & Spa Resort – All Inclusive Menderes

Frequently asked questions

What is the cancellation policy at Aria Claros Beach & Spa Resort – All Inclusive?

Aria Claros Beach & Spa Resort – All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Aria Claros Beach & Spa Resort – All Inclusive?

Yep, Aria Claros Beach & Spa Resort – All Inclusive has a free self car park. Onsite parking is limited.

Are there any beaches close to Aria Claros Beach & Spa Resort – All Inclusive?

The closest beach to Aria Claros Beach & Spa Resort – All Inclusive is Ozdere Beach (9.9 km).

Is there a spa on site at Aria Claros Beach & Spa Resort – All Inclusive?

Yep, Aura Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Aria Claros Beach & Spa Resort – All Inclusive have a pool?

Take your pick from an outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Aria Claros Beach & Spa Resort – All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Aria Claros Beach & Spa Resort – All Inclusive?

Aria Claros Beach & Spa Resort – All Inclusive features a full-service spa, a nightclub and an outdoor pool.

Is Aria Claros Beach & Spa Resort – All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and children's meals, it's no surprise that Aria Claros Beach & Spa Resort – All Inclusive is a hit with families.

Does Aria Claros Beach & Spa Resort – All Inclusive serve breakfast?

Yeah, free buffet breakfast is on offer daily between 7 AM and 10 AM.

Is there a free airport shuttle available at Aria Claros Beach & Spa Resort – All Inclusive?

No, Aria Claros Beach & Spa Resort – All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Aria Claros Beach & Spa Resort – All Inclusive?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Aria Claros Beach & Spa Resort – All Inclusive?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Aria Claros Beach & Spa Resort – All Inclusive?

No, pets are not allowed.

Aria Claros Beach & Spa Resort – All Inclusive Reviews

Reviews

5.8
Rating 10 - Excellent. 11 out of 101 reviews
Rating 8 - Good. 23 out of 101 reviews
Rating 6 - Okay. 24 out of 101 reviews
Rating 4 - Poor. 23 out of 101 reviews
Rating 2 - Terrible. 20 out of 101 reviews

5.4/10

Cleanliness

5.4/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

MELTEM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food with lots of options
Stayed 3 nights in Jul 2023
Verified

6/10 Okay

amir

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Bathroom services were 2 stars. Bed was uncomfortable
Stayed 2 nights in Apr 2025
Verified

6/10 Okay

alessandro

Liked: Property conditions & facilities
Disliked: Staff & service
Everything fine apart from the final surprise. To be sure of the payment, the reception erased our electric keys and denied access to our room. Before regular check-out, 24 hours before our departure. We were treated like thieves by people far from speaking basic english, obliged to be accompanied to open our room again. Never heard before.
Stayed 5 nights in Aug 2024
Verified

2/10 Terrible

Muhammad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DONT BOOK HERE

Right, there are alot of problems with this property. They amount of money they are charging, service is really mediocre. I suggest you book one of the larger chains so there is a service standard - the property services cannot handle the amount of people they have this summer. - pools and other entertainment is ok - the food is boring. They have the same things each day in the restaurants so you get bored after the 3rd day. They should have more themed food sections, such as chinese, japanese, indian, american. You get sick of eating the middle eastern food everyday -the rooms are only made everyday not cleaned. - most of the fridges in the room doesnt work so you cannot keep your medicines - the golf carts take forever to come - they give you only 1 room card. Never happened to me before every at any other resort. If you ask for the second one, they ask for a €5 deposit - the reception staff is really unhelpful. They only have a poker face on when you ask them for help The staff is racist, atleast the managers. All in all, spend your money elsewhere. You dont want to be stressed or fighting on a holiday
Stayed 3 nights in Jul 2022
Verified

2/10 Terrible

Raabia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

STAY FAR AWAY!!

For the price we paid, it was utterly disappointing. The staff all over the resort was rude and just didn’t want to help. Barely any English speaking staff which frustrates guests even more because they don’t even want to make the effort to understand. Check-in: They put me in room which was less in price and not what I had booked My view was of a parking lot The staff was unhelpful Room: The room had hair on the floor (pics attached) Overall the resort had a FLY problem. There were flies everywhere and it could be because the resort and rooms were dirty. Housekeeping would only come and make the bed but leave the floors and washrooms as it is. Service: Since the resort is huge, we would use golf carts to get around which was extremely painful as we would call for the cart and no one would come for 30-40 mins. If we would flag one coming forwards the room, the attendants would rudely ignore and keep driving. Entertainment That was the only part that we thoroughly enjoyed along with the pool facility Food: Again rude staff, if breakfast timing was 7am -10am, they would wrap up everything at 9:30am and leave people hungry. Similar situation with lunch and dinner timings The snack bars have extremely low quality foods. Overall we had a very bad few days and we just couldn’t wait to leave. I have been to many all inclusive resorts but this one just made me so upset all through my holiday! STAY FAR AWAY!
Stayed 3 nights in Jul 2022
Verified

8/10 Good

Cahit

Liked: Cleanliness, staff & service, property conditions & facilities

Başlık

.
Stayed 3 nights in Aug 2024
Verified

8/10 Good

ADRIANA

Liked: Staff & service
Buen hotel
Stayed 4 nights in Apr 2024
Verified

8/10 Good

DILEK

Disliked: Cleanliness, staff & service
Böylesi güzel bir otelin, dışarıdaki tüm tuvaletleri pisti.Odalar toz içindeydi çarşaf ve havlu değişmekten başka bir temizlik anlayışı maalesef yok odalarda.içki kalitesi düşük kullandıkları şuruplarda tat yok. Restoranda garsonlar yüzüne bakmıyor,çoğu yabancı zaten.Yemekler fena değildi. Otel biraz yokuştu ama denizi çok güzeldi. Olanaklarıda güzeldi. Aquaparkı çoğu 5 yıldızlı otelden çok daha iyiydi. Temizlik konusuna ciddi anlamda önem verilmeli
Stayed 3 nights in Sep 2023
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Konaklama kısa özeti

Oteldeki eksiler, çok büyük bir alanda sürekli biryerden bir yere yürümek. Havuza gitmek, havuzdan çıkınca bişeyler atıştırmak için snack gibi bir yere gitmek için birsürü yol yürümeniz gerekiyor. Uzun yürüyüşleri seviyorsanız mutlaka gidin. Ayrıca gece heryer karanlık ışıkların çoğu yanmıyor. Artıları soylemek gerekirse, kısaca bol bol yürümek dışındaki yemek vs gibi diğer otel imkanları standardın biraz üzerinde.
Stayed 3 nights in Aug 2023
Verified

8/10 Good

Ali

Liked: Staff & service, amenities, property conditions & facilities
Animation war sehr gut. Das Hotel ist sehr kinderfreundlich, und hat einen sehr schönen Ausblick auf das Meer.
Stayed 3 nights in Aug 2023
Verified

2/10 Terrible

Ender

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
So etwas als 5 Sterne zu bezeichnen ist eine unverschämtheit. Dreckige Zimmer, vor allem das Bad. Kein vernünftiger Ansprechpartner. Für ein Alternativzimmer mussten wir sogar draufzahlen.
Stayed 3 nights in Aug 2022
Verified

8/10 Good

Graham

Liked: Cleanliness, property conditions & facilities, room comfort

The Aria Claros Resort is an excellent Hotel

The Aria Claros Resort was great, Very helpful friendly Staff, The Meals where lovely. We are looking forward to our next visit to this Hotel. It was however disappointing that we wasn't told in advance that the Indoor Pool was closed.
Stayed 3 nights in Oct 2021
Verified

10/10 Excellent

Erhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mükemmel

Tek kelimeyle mükemmel bir hotel mutlaka gidin
Stayed 2 nights in Sep 2021
Verified

2/10 Terrible

M

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tek kelimeyle berbat !! Oda temizligi hic yapilmadi, arayinca arac gelmiyor. Rezil olduk
Stayed 3 nights in Aug 2021
Verified

4/10 Poor

Yilmaz

Disliked: Cleanliness, staff & service, property conditions & facilities

Teleurstellend

Helaas een teleurstelling. De Accommodatie is veelbelovend, maar eenmaal binnen kom je er toch direct achter dat er al heel lang geen onderhoud is geweest. Alles is aanwezig, maar wel oud, vies en deels kapot.… bestek, borden, tafels, ligbedden, zwembaden. Ziet er allemaal erg oud, uitgeleefd en onhygiënisch uit. Het eten is onvoldoende, ben 5 dagen verbleven en heb eigenlijk helaas geen ene keer echt lekker gegeten. Dat kwam mede door de eerder genoemde punten. Gelukkig ook enkele Pluspunten… de kamer was ruim en schoon en we hebben gelukkig kunnen genieten van het strand / zee.
Stayed 3 nights in Aug 2021
Verified

8/10 Good

Serkan

Liked: Cleanliness, staff & service, room comfort
Es war ok. Das essen war super. Das Zimmer war perfekt (junior eser
Stayed 6 nights in Aug 2021
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad service
Stayed 4 nights in Aug 2021
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Vorab möchte ich mitteilen, dass ich gelernter Hotelfachmann bin. Ich kenne mich in diesem Sektor aus und weiß was zumutbar ist. Dieses Hotel ist ein absolutes horror Hotel!!! Der Aufenthalt fühlt sich nicht nur wie ein Alptraum an, es ist tatsächlich auch so. Ich würde es noch nicht mal meinem schlimmsten Feind empfehlen. Angefangen von der fehlenden Hygiene in sämtlichen Bereichen bis zum Service, ist es mit Abstand, dass schlechteste Hotel in dem ich je untergekommen bin. Dabei hatte ich wirklich nur minimale Erwartungen an Hygiene und Service. Ich weiß das Hotelsterne, immer in der jeweiligen Landeskategorie vergeben werden, aber das Hotel hätte in keinem Land der Welt einen Stern verdient. Unser Hotelzimmer ist nicht hygienisch Sauber. Kaputte Schränke, defekte Fliesen, kein funktionierendes Internet (W-Lan), eine Klimaanlage die immer wieder aussetzt und Schimmel im Bad ist nicht akzeptabel. Die Minibar wird nicht aufgefüllt. Man muss vom check-in bis zum check-out mit dem auskommen, was vorhanden ist. Es gibt weder im Restaurant, noch an den Buffets, insbesondere bei der Essensausgabe irgendwelche Hygienekonzepte. Das Personal ist sehr schmutzig. Beim gestrigen Abendessen hat mir der Koch am Buffet meine Speise mit der Hand aufs Teller gepackt. Das ist gerade zur Pandemiezeiten nicht zu verstehen. Dafür habe ich absolut kein Verständnis und kann von niemanden akzeptiert werden. Am liebsten hätten wir uns bis zum auschecken im Hotelzimmer eingeschlossen.
Stayed 3 nights in Aug 2021
Verified

4/10 Poor

Nüvit

Disliked: Cleanliness, amenities, property conditions & facilities
In der
Stayed 3 nights in Aug 2021
Verified

2/10 Terrible

Foad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Meget dårlig service

Anbefales ikke i det hele tatt. Meget dårlig service. Rommet: måtte be om håndkle og Shampo hver dag etter rengjøring, kjøleskapet i rommet fungerte ikke. De byttet ikke kjøleskapet selv etter at vi snakket med hotelldirektøren. Vi hadde med oss medisiner som måtte oppbevares kjølig. Maten var så dårlig at den ikke kunne sammenlignes med mat i andre 5 stjernehoteller, andre steder i Tyrkia vi har vært.
Stayed 6 nights in Jul 2021
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
Voor de prijs ok
Stayed 4 nights in Jul 2021
Verified

6/10 Okay

Mehmet Servan

Liked: Staff & service, room comfort
Yemekler kötü, deniz ve otel iyi
Stayed 3 nights in Jul 2021
Verified

8/10 Good

Mustafa

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Hôtel familial

Un séjour très agréable, a part le premier jour où nous étions très déçu l’état sale de la chambre, un problème résolu après mettre énervé et demandé une équipe de nettoyage ! Dommage, ça m’a donné dès le premier jour, une mauvaise image de l’hôtel et c’est amélioré au fil de mon séjour
Stayed 3 nights in Jul 2021
Verified

6/10 Okay

BURAK

Liked: Cleanliness, property conditions & facilities, room comfort

Yemekler VASAT, kalan her şey güzeldi..

Temizlik konusunda iyiler, konum gayet güzel bir yerde, denizi özellikle harikaydı. Hiç havuza girme ihtiyacı hissettirmedi. 2 büyük problemden önemli olanı; yemekler gerçekten vasattı diyebilirim. Ciddi anlamda hazımsızlık ve hafif zehirlenme belirtileri gösterdim. (Kendim şahsen hekimim ) Diğer problem ise tesis büyük olduğu için deniz ve otel arası mesafe çok olmamasına rağmen arazinin çok engebeli olması sebebiyle kumsal - otel arası yol gerçekten yorucu olabiliyor ki bunu seyrek de olsa servis hizmetiyle bi nebze azaltabiliyorsunuz. Önemsiz diyebileceğim diğer sorunlar ise; resepsiyon gerçekten durumlardan sanki bihaber yardımcı olmaktan çoğu zaman aciz ve odadaki havlu sayısı yetersizdi. Yemekleri dert etmiyorsanız parasına gerçekten değer bir hizmet alabilirsiniz.
Stayed 3 nights in Jun 2021
Verified

10/10 Excellent

Tav

Liked: Amenities, property conditions & facilities
Incredible setting. Friendly staff. Nice water park . Great amenities. Very large in making sure you are not short of anything . Multiple areas to eat and drink 24 hours. Good could be better . And communication a little choppy due to language
Stayed 3 nights in Sep 2019