Grand Hotel Victoria Concept & Spa, by R Collection Hotels

5.0 star property
Luxury hotel with 2 restaurants and full-service spa

Photo gallery for Grand Hotel Victoria Concept & Spa, by R Collection Hotels

Beach
Suite, Lake View | View from room
Indoor pool, seasonal outdoor pool
Boating
Restaurant

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk

Explore the area

View map
Via B. Castelli, 9, Menaggio, CO, 22017
  • Place, Menaggio Beach
    ‪8 min walk‬
  • Place, Villa Carlotta
    ‪12 min drive‬
  • Place, Villa del Balbianello
    ‪22 min drive‬
  • Airport, Lugano (LUG-Agno)
    ‪43 min drive‬

Room options

Room, Park View (Prestige)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
  • 26 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

Executive Room, Park View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
  • 38 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

Junior Suite, Park View

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
  • 40 sq m
  • 1 bedroom
  • Park view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Suite, Park View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
  • 50 sq m
  • 1 bedroom
  • Park view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Balcony, Park View (Prestige)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
  • 25 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

Junior Suite, Lake View

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
  • 40 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Suite, Lake View

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Blackout curtains
  • 55 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Deluxe Room, Courtyard View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Loft, Lake View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Blackout curtains
  • 30 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

Exclusive Suite, 1 Bedroom, Lake View

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
  • 55 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, Terrace, Lake View

10.0 out of 10
Exceptional
(1 review)

Highlights

Terrace
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
  • 50 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Premium Suite, Lake View

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Blackout curtains
  • 100 sq m
  • 2 bedrooms
  • Lake view
  • Sleeps 4
  • 2 King Beds

Presidential Suite, Lake View

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Blackout curtains
  • 100 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

About the area

Menaggio

A luxury stay in Menaggio awaits you at Grand Hotel Victoria Concept & Spa, by R Collection Hotels. You'll be 0.6 km (0.4 mi) from Menaggio Beach and 2.8 km (1.7 mi) from Menaggio and Cadenabbia Golf Club. Highlights at this hotel include 2 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering can include massages, body wraps and body scrubs along with access to the sauna and hot tub. Bar Manzoni is the hotel's own cocktail bar. Enjoy the indoor swimming pool, gym, steam room and seasonal outdoor swimming pool. Business travelers can take advantage of 4 meeting rooms and a business centre. Plus you'll find free Wi-Fi in public areas and a snack bar/deli. Free buffet breakfast is available daily between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free valet parking. .Sights within a 20-minute drive of this 5-property class Menaggio hotel include Villa Carlotta and Villa del Balbianello.

What's nearby

  • Menaggio Beach - 8 min walk - 0.7 km
  • Spiaggia Lerai - 9 min walk - 0.8 km
  • Villa Carlotta - 12 min drive - 6.3 km
  • Bellagio Port - 17 min drive - 6.8 km
  • Villa del Balbianello - 22 min drive - 11.2 km

Getting around

  • Lugano (QDL-Lugano Rail Station) - 36 min drive
  • Lugano (LUG-Agno) - 74 min drive

Restaurants

  • ‪Caffè Centrale - ‬3 min walk
  • ‪Ristorante Lago - ‬1 min walk
  • ‪Bar Manzoni - ‬1 min walk
  • ‪Café del Pess - ‬3 min walk
  • ‪Tato - ‬5 min walk

About this property

Grand Hotel Victoria Concept & Spa, by R Collection Hotels

Luxury hotel with 2 restaurants and full-service spa
Grand Hotel Victoria Concept & Spa, by R Collection Hotels offers its guests a full-service spa, an indoor pool, and a steam room. There are 2 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a business centre and 4 meeting rooms. A seasonal outdoor pool, a fitness centre, and multilingual staff are also featured at the luxury Grand Hotel Victoria Concept & Spa, by R Collection Hotels. Valet parking is free.

This 5-star Menaggio hotel is smoke free.

  • 1 building
  • 81 guestrooms or units
  • 5 levels
  • 2 dining venues
  • 2 bars or lounges
  • Built in 1869
  • Buffet breakfast (free)
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Garden
  • Bellhop
  • Lift
  • No smoking on site
Grand Hotel Victoria Concept & Spa, by R Collection Hotels offers 81 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down duvets and premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include a separate bath and shower, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a hot tub. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free valet parking on site
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • Bar Manzoni
  • Pool Bar Griso
  • Ristorante 1827
  • Ristorante Lago

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • In-room cot
  • Indoor pool
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service

Business services

  • 4 meeting rooms
  • Business centre

Outdoors

  • Garden
  • On a lake

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1869
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed during January, February, November and December.

Access methods

Staffed front desk

Pets

  • Pets: EUR 40 per pet, per night
  • Maximum 1 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 October to 31 March, EUR 0.00 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.
  • A tax is imposed by the city: From 1 April to 30 September, EUR 5.00 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 40 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. Cashless payment methods are available for all transactions.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Grand Hotel Victoria Concept Spa
Grand Hotel Victoria Concept Spa by R Collection Hotels
Grand Hotel Victoria Concept & Spa, by R Collection Hotels Hotel

Frequently asked questions

What is the cancellation policy at Grand Hotel Victoria Concept & Spa, by R Collection Hotels?

Grand Hotel Victoria Concept & Spa, by R Collection Hotels offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Grand Hotel Victoria Concept & Spa, by R Collection Hotels?

Yep, Grand Hotel Victoria Concept & Spa, by R Collection Hotels has free valet parking.

Are there any beaches close to Grand Hotel Victoria Concept & Spa, by R Collection Hotels?

Yep, Grand Hotel Victoria Concept & Spa, by R Collection Hotels is a short 7-minute walk from Menaggio Beach.

Is there a spa on site at Grand Hotel Victoria Concept & Spa, by R Collection Hotels?

Yep, there is an onsite spa at Grand Hotel Victoria Concept & Spa, by R Collection Hotels. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Grand Hotel Victoria Concept & Spa, by R Collection Hotels have a pool?

Grand Hotel Victoria Concept & Spa, by R Collection Hotels has a seasonal outdoor pool and an indoor pool. The pool is open from June to September.

What luxury perks are available at Grand Hotel Victoria Concept & Spa, by R Collection Hotels?

Grand Hotel Victoria Concept & Spa, by R Collection Hotels features a full-service spa, an indoor pool and 2 restaurants. All guestrooms come with premium bedding, 24-hour room service and espresso makers.

What makes Grand Hotel Victoria Concept & Spa, by R Collection Hotels a romantic place to stay?

A hot tub and a champagne service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Grand Hotel Victoria Concept & Spa, by R Collection Hotels.

Is Grand Hotel Victoria Concept & Spa, by R Collection Hotels family-friendly?

You bet! With amenities such as a deli and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Grand Hotel Victoria Concept & Spa, by R Collection Hotels is a hit with families.

Does Grand Hotel Victoria Concept & Spa, by R Collection Hotels serve breakfast?

Sure does, free buffet brekkie is served daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Grand Hotel Victoria Concept & Spa, by R Collection Hotels?

No, Grand Hotel Victoria Concept & Spa, by R Collection Hotels does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Hotel Victoria Concept & Spa, by R Collection Hotels?

Yep, Grand Hotel Victoria Concept & Spa, by R Collection Hotels has 2 restaurants.

What time are check-in & check-out at Grand Hotel Victoria Concept & Spa, by R Collection Hotels?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Grand Hotel Victoria Concept & Spa, by R Collection Hotels?

Furry friends are welcome at Grand Hotel Victoria Concept & Spa, by R Collection Hotels, with food and water bowls on offer. Just so you know, there's a limit of one pet.

Grand Hotel Victoria Concept & Spa, by R Collection Hotels Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 84 out of 92 reviews
Rating 8 - Good. 2 out of 92 reviews
Rating 6 - Okay. 5 out of 92 reviews
Rating 4 - Poor. 0 out of 92 reviews
Rating 2 - Terrible. 1 out of 92 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Yashodhara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Damon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Grand Hotel Victoria is an amazing property with a warm and friendly staff willing to help at all times. Our stay in a Jr Suite was spectacular, with a deck and expansive views of Lake Como. The rooms were very nicely appointed and the staff was very responsive to cleaning requests, turn down service and requests for things like ice and pillows. The Spa is amazing, with literally something for everyone, whether you like lap pools, waterfall massagers, hot and cold therapies, saunas and so much more. The beach club is a 5 minute walk down the street and provides multiple pools, lounge areas, dining and of course access to the lake itself. Finally, the food was excellent, from the breakfast buffet to inspired Italian meals. You won't be disappointed in this hotel, and Menaggio is a great location to explore all that Lake Como has to offer.
Stayed 4 nights in Jul 2025

10/10 Excellent

Tamerlan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

6/10 Okay

Navneal

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Sergio

Stayed 4 nights in Jun 2025

10/10 Excellent

Marina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every detail is thoroughly thought out in this hotel, impeccable service, amazing facilities and amenities
Stayed 3 nights in Jun 2025

10/10 Excellent

Brendon

Stayed 4 nights in Jun 2025

10/10 Excellent

Robin

Travelled with partner
Liked: Amenities
Very very good staff
Stayed 5 nights in Jun 2025

10/10 Excellent

Marco

Stayed 3 nights in Jun 2025

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels we've ever started at.
Stayed 5 nights in May 2025

10/10 Excellent

Katie, San Rafael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand Victoria was absolutely amazing. The most beautiful location & hotel with the best staff...and the spa & beach club were great perks!
Stayed 2 nights in May 2025

10/10 Excellent

Abdolkarim

Travelled with family
Spa was amazing, our room was on the first floor with no meaningful views.
Stayed 2 nights in Jun 2025

10/10 Excellent

Pamela

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Serg

Stayed 2 nights in May 2025

10/10 Excellent

DANIEL, Plymouth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 5 days at The Grand Hotel Victoria Concept & Spa. It was THE most incredible stay that we have ever had at a hotel! The staff is amaing, the spa is mind blowing and our room was immacualte.
Stayed 5 nights in May 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The only thing I dislike about the hotel, is that is advertised with a beach club, but when you actually go there is a separate location and is not included in the price, you have to pay extra to access it. It shouldn’t be advertised as part of the hotel’s amenities
Stayed 3 nights in May 2025

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning. I will absolutely be back
Stayed 3 nights in May 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top tier hotel

This is easily one of the best hotels I have ever stayed in. Service incredible, nothing was too much and the spa was perfect
Stayed 2 nights in Apr 2025

10/10 Excellent

Anders

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Anders

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff and hotel! Will for sure pick this spot on Lago Como
Stayed 5 nights in Apr 2025

10/10 Excellent

Brad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, property, spa and amenities were all 5 Star. One of the most impressive resorts with every detail accounted for. I highly recommend.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kevin John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel itself will live up to tour expectations, but the staff are what makes this jewel shine so brightly. So polite, helpful and everyone couldnt have done enough to make our stay special. Highly recommend a visit.
Stayed 7 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Santhosh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Allison, South Salem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025