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Grand Hotel Victoria Concept & Spa, by R Collection Hotels

Property class: 5 and above

Photo gallery for Grand Hotel Victoria Concept & Spa, by R Collection Hotels

A pool area with lounge chairs and a view of a lake and mountains.
A balcony with a view of a lake and mountains.
A beachside resort with sun loungers, umbrellas, and a wooden deck overlooking a lake with mountains in the background.
An outdoor dining area with tables and chairs, large windows, and a view of a lake and mountains.
A spacious living area with a large wooden table, comfortable seating, and a view through a large window.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Via B. Castelli, 9, Menaggio, CO, 22017
  • Place, Piazza Giuseppe Garibaldi
    ‪3 min walk‬
  • Place, Menaggio Beach
    ‪8 min walk‬
  • Place, Spiaggia Lerai
    ‪9 min walk‬
  • Airport, Lugano (LUG-Agno)
    ‪80 min drive‬

Room options

View all photos for Room, Park View (Prestige)

A hotel room with two beds, a TV, and a balcony with a city view.

Room, Park View (Prestige)

9.6 out of 10
Exceptional
(4 reviews)
  • Park view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, Park View

A modern hotel room with a large bed, a flat-screen TV, a chair, and a view of the city through a large window.

Executive Room, Park View

10.0 out of 10
Exceptional
(1 review)
  • Park view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Park View

A hotel room with a large bed, a seating area with a table, and a bookshelf.

Junior Suite, Park View

9.0 out of 10
Wonderful
(2 reviews)
  • Park view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Suite, Park View

A modern hotel room with a bed, a small table with drinks, a sofa, a TV, and a balcony with a view of the mountains.

Suite, Park View

10.0 out of 10
Exceptional
(1 review)
  • Park view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Balcony, Park View (Prestige)

A modern hotel room with a large bed, a skylight, a view of the outdoors, and a small bedside table with a lamp.

Room, Balcony, Park View (Prestige)

10.0 out of 10
Exceptional
(2 reviews)
  • Park view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Lake View

A hotel room with a large bed, a wooden wardrobe, a bench, and a view of the sea and mountains.

Junior Suite, Lake View

  • Lake view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, Lake View

A modern living room with a sofa, a round dining table, and a TV.

Suite, Lake View

  • Lake view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Deluxe Room, Courtyard View

A modern hotel room with a large bed, a small table, a chair, and a view of the city through large windows.

Deluxe Room, Courtyard View

10.0 out of 10
Exceptional
(6 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Loft, Lake View

A hotel room with a large bed, a desk, a chair, and a balcony with a view.

Loft, Lake View

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Suite, 1 Bedroom, Lake View

A living room with a grey sofa, a small round table with a bottle and glass, and a view of the sea through a large window.

Exclusive Suite, 1 Bedroom, Lake View

  • Lake view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Terrace, Lake View

A modern living room with a sofa, a round dining table, and a TV.

Suite, Terrace, Lake View

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Premium Suite, Lake View

A hotel room with a bed, a desk, a TV, and a balcony with a view of the sea.

Premium Suite, Lake View

  • Lake view
  • 100 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Presidential Suite, Lake View

A modern hotel room with a bed, a desk, a TV, a balcony, and a seating area.

Presidential Suite, Lake View

  • Lake view
  • 100 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

Menaggio

A luxury stay in Menaggio awaits you at Grand Hotel Victoria Concept & Spa, by R Collection Hotels. You'll be 0.6 km (0.4 mi) from Menaggio Beach and 2.8 km (1.7 mi) from Menaggio and Cadenabbia Golf Club. Highlights at this hotel include 2 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering can include massages, body wraps and body scrubs along with access to the sauna and hot tub. Bar Manzoni is the hotel's own cocktail bar. Enjoy the indoor swimming pool, gym, steam room and seasonal outdoor swimming pool. Business travelers can take advantage of 4 meeting rooms and a business centre. Plus you'll find free Wi-Fi in public areas and a snack bar/deli. Free buffet breakfast is available daily between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free valet parking, along with the convenience of a free beach shuttle. .Sights within a 20-minute drive of this 5-property class Menaggio hotel include Villa Carlotta and Villa del Balbianello.

What's nearby

  • Piazza Giuseppe Garibaldi - 3 min walk - 0.3 km
  • Menaggio Beach - 8 min walk - 0.7 km
  • Spiaggia Lerai - 9 min walk - 0.8 km
  • Villa Mylius Vigoni - 3 min drive - 2.1 km
  • Lake Lugano - 24 min drive - 15.3 km

Getting around

  • Lugano (QDL-Lugano Rail Station) - 36 min drive
  • Lugano (LUG-Agno) - 74 min drive

Restaurants

  • ‪La Cambusa - ‬41 min drive
  • ‪Bar Il Molo - ‬42 min drive
  • ‪Caffè Centrale - ‬3 min walk
  • ‪Hotel Olivedo - ‬41 min drive
  • ‪Tato - ‬5 min walk

About this property

Grand Hotel Victoria Concept & Spa, by R Collection Hotels

Grand Hotel Victoria Concept & Spa, by R Collection Hotels offers its guests a full-service spa, an indoor pool, and a steam room. There are 2 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a business centre and 4 meeting rooms. A seasonal outdoor pool, a fitness centre, and multilingual staff are also featured at the luxury Grand Hotel Victoria Concept & Spa, by R Collection Hotels. Valet parking is free.

This 5-star Menaggio hotel is smoke free.

  • 1 building
  • 81 guestrooms or units
  • 5 levels
  • 2 dining venues
  • 2 bars or lounges
  • Built in 1869
  • Buffet breakfast (free)
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Garden
  • Bellhop
  • Lift
  • No smoking on site
Grand Hotel Victoria Concept & Spa, by R Collection Hotels offers 81 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down duvets and premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include a separate bath and shower, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a hot tub. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free beach shuttle
  • Free valet parking on site
  • Limited on-site valet parking
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • Bar Manzoni
  • Pool Bar Griso
  • Ristorante 1827
  • Ristorante Lago

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Indoor pool
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service

Business services

  • 4 meeting rooms
  • Business centre

Outdoors

  • Garden
  • On a lake

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1869
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed during November, December, January and February.

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for EUR 50 per day.

Payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 December to 29 February, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 11 years of age.
  • A tax is imposed by the city: From 1 March to 30 November, EUR 5.00 per person, per night, up to 7 nights. This tax does not apply to children under 11 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 50 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Registered guests are the only ones allowed to be in guestrooms.

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

Grand Hotel Victoria Concept Spa
Grand Hotel Victoria Concept Spa by R Collection Hotels
Grand Hotel Victoria Concept & Spa, by R Collection Hotels Hotel

Frequently asked questions

What is the cancellation policy at Grand Hotel Victoria Concept & Spa, by R Collection Hotels?

Grand Hotel Victoria Concept & Spa, by R Collection Hotels offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Grand Hotel Victoria Concept & Spa, by R Collection Hotels?

Yep, Grand Hotel Victoria Concept & Spa, by R Collection Hotels has free valet parking.

Are there any beaches close to Grand Hotel Victoria Concept & Spa, by R Collection Hotels?

Yep, Grand Hotel Victoria Concept & Spa, by R Collection Hotels is a short 7-minute walk from Menaggio Beach.

Is there a spa on site at Grand Hotel Victoria Concept & Spa, by R Collection Hotels?

Yep, there is an onsite spa at Grand Hotel Victoria Concept & Spa, by R Collection Hotels. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Grand Hotel Victoria Concept & Spa, by R Collection Hotels have a pool?

Grand Hotel Victoria Concept & Spa, by R Collection Hotels has a seasonal outdoor pool and an indoor pool. The pool is open from June to September.

What luxury perks are available at Grand Hotel Victoria Concept & Spa, by R Collection Hotels?

Grand Hotel Victoria Concept & Spa, by R Collection Hotels features a full-service spa, an indoor pool and 2 restaurants. All guestrooms come with premium bedding, 24-hour room service and espresso makers.

What makes Grand Hotel Victoria Concept & Spa, by R Collection Hotels a romantic place to stay?

A hot tub and a champagne service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Grand Hotel Victoria Concept & Spa, by R Collection Hotels.

Does Grand Hotel Victoria Concept & Spa, by R Collection Hotels serve breakfast?

Sure does, free buffet brekkie is served daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Grand Hotel Victoria Concept & Spa, by R Collection Hotels?

No, Grand Hotel Victoria Concept & Spa, by R Collection Hotels does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Hotel Victoria Concept & Spa, by R Collection Hotels?

Yep, Grand Hotel Victoria Concept & Spa, by R Collection Hotels has 2 restaurants.

What time are check-in & check-out at Grand Hotel Victoria Concept & Spa, by R Collection Hotels?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Grand Hotel Victoria Concept & Spa, by R Collection Hotels?

Furry friends are welcome at Grand Hotel Victoria Concept & Spa, by R Collection Hotels, with food and water bowls on offer.

Grand Hotel Victoria Concept & Spa, by R Collection Hotels Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 151 out of 161 reviews
Rating 8 - Good. 3 out of 161 reviews
Rating 6 - Okay. 5 out of 161 reviews
Rating 4 - Poor. 1 out of 161 reviews
Rating 2 - Terrible. 1 out of 161 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful location and friendly staff
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is amazing and the hotel beautifully appointed
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, amenities and staff!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing hotel walking distance to many cafes much more beautiful and calm then most other towns on como extremely helpful staff clean luxury room and amenities
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect lake Como experience
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience. One of the best hotels we’ve ever been to Grazie Mille
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding experience. Rooms, Location and terrace are really special. Highly recommended!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful stay. Staff and amenities where incredible. The spa was so relaxing and refreshed our bodies. 100%
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, meticulous property where the staff truly makes you feel at home. Very family friendly. The spa is the NICEST spa I have ever been to in my life! 5 stars all the way!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

Amazing hotel, nice spacious rooms, great breakfast and restaurant for evening.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible experience! Everything is first class. Outstanding!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is simply amazing. The property, the staff and amenities were all world class. The Ritz could take lessons from this staff. A truly wonderful gem. We will be back.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Possibly the best hotel experience I've had in the last decade. Hard to find anything here to improve upon.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Excellent
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with excellent service.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff Perfect location Beautiful property
Stayed 3 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view of the lake. Great breakfast.
Stayed 3 nights in Sep 2025
Verified review

4/10 Poor

Liked: Cleanliness, amenities, property conditions & facilities
Misleading photos. There is no beach that is advertised . The beach club is a separate property, 5 min drive away, old.. not well maintained and at an extra cost with an advanced reservation required. The hotel itself is clean and rooms are new. Hotel’s pools are nice. But the service is poor.. service wait times at restaurants .. not a 5 star service for sure
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels we've ever started at.
Stayed 5 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel One of the best
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Top shelf hotel in a great part of the region
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff and hotel! Will for sure pick this spot on Lago Como
Stayed 5 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa, we were speechless! The staff AMAZING, all they wanted was for you to have a wonderful stay. Great hospitality!! Food was wonderful, we even got an upgrade! At the end, there was a confusion with the bus arrivals but honestly we know it wasn’t the staff’s fault. Would 100% go back.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place in a magic location. The spa is incredible.
Stayed 1 night in Aug 2024