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voco Hotel Napoleon Memphis by IHG

Property class: 4

Photo gallery for voco Hotel Napoleon Memphis by IHG

A modern bar area with a long counter, multiple stools, and a seating area with tables and chairs.
A historic hotel building with a classic architectural style, featuring multiple stories and a prominent corner location.
A modern bar area with a long counter, multiple stools, and a seating area with a green couch.
A modern living room with a sofa, armchairs, and a coffee table.
A cozy seating area with a sofa and chairs, large windows with curtains, and a hanging plant.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
The current price is AU$249
includes taxes & fees
12 Oct - 13 Oct

Explore the area

View map
179 Madison Ave, Memphis, TN, 38103
  • Place, The Peabody Memphis
    ‪2 min walk‬
  • Place, Peabody Ducks
    ‪3 min walk‬
  • Place, Beale Street
    ‪6 min walk‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪17 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

A hotel room with a large bed, bedside tables, a desk with a chair, a television, and a window with curtains.

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, bedside tables, a desk, and a chair.

Standard Room, 1 King Bed

8.4 out of 10
Very good
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

A hotel room with a large bed, bedside tables, a desk, and a chair.

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

A hotel room with a large bed, bedside tables, a desk, and a chair.

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

A compact hotel room with a brick accent wall, a bed, a desk with a chair, a TV, and a wardrobe.

Premium Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

A hotel room with two single beds, a desk, a chair, and a large window with curtains.

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

A hotel room with two single beds, a desk, a chair, and a large window with curtains.

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

A hotel room with a large bed, a wooden headboard, a flat-screen TV mounted on the wall, a bedside table with a lamp, and a brick accent wall.

Suite, 1 Bedroom

  • Sleeps 4
  • 1 Single Bed

View all photos for Suite, 1 Bedroom, Roll-in Shower (Mobility Accessible)

A hotel room with a large bed, a wooden headboard, a flat-screen TV mounted on the wall, a bedside table with a lamp, and a brick accent wall.

Suite, 1 Bedroom, Roll-in Shower (Mobility Accessible)

  • Sleeps 4
  • 1 Single Bed

View all photos for Standard Room

A bed with white bedding and pillows against a wooden headboard.

Standard Room

  • Sleeps 2
  • 1 Single Bed

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About the area

Memphis

Voco Hotel Napoleon Memphis by IHG places you in the centre of Memphis, within just a 15-minute stroll of popular places like Beale Street and FedExForum. Highlights at this hotel include a restaurant and in-room free WiFi. .At the hotel's own lounge bar, you can stop for a drink. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 4-property class Downtown Memphis hotel include Bass Pro Shops at the Pyramid and Mississippi River.

What's nearby

  • The Peabody Memphis - 2 min walk - 0.2 km
  • AutoZone Park - 2 min walk - 0.2 km
  • Peabody Ducks - 3 min walk - 0.3 km
  • Beale Street - 6 min walk - 0.6 km
  • FedExForum - 8 min walk - 0.7 km

Getting around

  • Memphis Central Station - 6 min drive
  • Memphis International Airport (MEM) - 25 min drive

Restaurants

  • ‪The Peabody Memphis - ‬3 min walk
  • ‪Peabody Lobby Bar - ‬3 min walk
  • ‪Huey's Downtown - ‬4 min walk
  • ‪Charlie Vergos' Rendezvous - ‬3 min walk
  • ‪Memphis Chess Club - ‬1 min walk

About this property

voco Hotel Napoleon Memphis by IHG

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. You'll find a business centre on site.

A computer station is on site and WiFi is free in public spaces. A fitness centre, a vending machine, and a fireplace in the lobby are also featured at the business-friendly voco Hotel Napoleon Memphis by IHG. Parking is available for a fee.

This 4-star Memphis hotel is smoke free.

  • 1 building
  • 58 guestrooms or units
  • 5 levels
  • Built in 2016
  • Business facilities
  • Front desk (24 hours)
  • Storage area for luggage
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Voco Hotel Napoleon Memphis by IHG offers 58 air-conditioned accommodations with coffee/tea makers and complimentary bathrobes. Pillowtop beds feature premium bedding. 52-inch flat-screen televisions come with premium cable channels. Bathrooms include baths or showers with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

This Memphis hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 17 per day)
  • Covered parking on site (USD 17 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Archives

Things to do

  • Gym

Family friendly

  • In-room cot
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (81 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (84 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Built in 2016
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 52-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay, plus a deposit of USD 100.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.00 per night.
  • Free cots (infant beds)!

Payment types

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay
  • Breakage deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 17.00 per day (in/out privileges)
  • Nearby parking fee: USD 17.00 per day
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Up to 10 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Winchester Hotel Memphis
Hotel Napoleon Memphis
Napoleon Memphis
Hotel Napoleon Memphis Hotel
Hotel Napoleon Memphis Memphis
Hotel Napoleon Memphis Hotel Memphis
Hotel Napoleon Ascend Hotel Collection
Hotel Napoleon an Ascend Hotel Collection Member

Frequently asked questions

What is the cancellation policy at voco Hotel Napoleon Memphis by IHG?

Voco Hotel Napoleon Memphis by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at voco Hotel Napoleon Memphis by IHG?

As of 22 Sept 2026, prices found for a 1-night stay for 2 adults at voco Hotel Napoleon Memphis by IHG on 12 Oct 2026 start from AU$249, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at voco Hotel Napoleon Memphis by IHG?

Yep, voco Hotel Napoleon Memphis by IHG has a covered self car park with in/out privileges for USD 17.00 per day. A self car park is also available, for a fee.

What makes voco Hotel Napoleon Memphis by IHG a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at voco Hotel Napoleon Memphis by IHG.

Is there a free airport shuttle available at voco Hotel Napoleon Memphis by IHG?

No, voco Hotel Napoleon Memphis by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at voco Hotel Napoleon Memphis by IHG?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at voco Hotel Napoleon Memphis by IHG?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

voco Hotel Napoleon Memphis by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 542 out of 1003 reviews
Rating 8 - Good. 269 out of 1003 reviews
Rating 6 - Okay. 103 out of 1003 reviews
Rating 4 - Poor. 58 out of 1003 reviews
Rating 2 - Terrible. 31 out of 1003 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay as usual!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel, located in downtown Memphis - very close to many tourist sites, restaurants, and the river. I highly recommend staying here.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
We did one night here on our roadtrip. There is a great Irish pub across the street and 10 min walk to Beale. Bed was comfy
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Edward A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, rooms are clean and updated, hotel bar was great.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Christi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Susanna

Liked: Cleanliness, staff & service, amenities
Location was great if you want to walk to places. We ate great Chinese down the street and had good coffee at the local coffee shop down the street. Staff was awesome and took care of my concerns.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Marlo

Liked: Cleanliness, staff & service
The staff was really helpful. High ceilings in the rooms was a nice touch.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
not as close to the bar scene as other places.. but still a classy place to stay...
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely bright room with corner view. Clean and tidy. The reception staff were excellent, very helpful and cheerful. Convenient parking just next door. Great location for the baseball park, five minute walk to Beale Street and thirty minute walk to Sun Studio. We relocated our stay to this hotel when the Holiday Inn cancelled our booking at very short notice due to their refurbishments running over and were very glad we did as this hotel was much nicer than our last stay at the Holiday Inn.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Lacey

Liked: Cleanliness, staff & service, amenities
Clean room and excellent customer service!!! Would definitely stay again.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our one night stay very much. We would recommend upgrading the pillows. They were hard and flat.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities
Clean and great staff
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel...loved the lobby! Our room was great...super cool AC...comfortable beds...really nice bathroom with sliding barn door to separate shower/toilet from sink/vanity..hot shower...lots of space...great view with very high ceilings so super quiet...walked to Bealle St.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Great location, good staff, nice clean hotel.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Friendly staff.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, friendly staff, and easy to park
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Eva

Liked: Cleanliness, property conditions & facilities
Fabulous staff and loved the artistic and delicious cafe on the first floor!
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Lakenya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was really clean and comfortable and the bar was nice overall good vibe! Nice staff as well!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, pretty, the bathroom doors kinda sucked. They were sliders.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose the property based on the photos showing an eclectic design. Our room has an original brick wall and the dual windows were original bay style. I don't typically sit in a lobby but there's was so inviting we did and visited with the staff. The bar/coffee was also fun to visit with the staff! Very friendly and inviting! It is a corner location and on the third floor there was NO traffic noise. And no sirens during the night.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Lynette

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff were friendly and helpful. The one restaurant was very good the one time we managed to eat there. It had very limited hours (closing for breakfast at 10:30 on a Sunday morning? Closing the bar at 10 on a Saturday night?) Good location and a nice, clean room.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

KENNETH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Grady

Liked: Cleanliness, amenities, property conditions & facilities
Very nice room
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Oliver

Liked: Staff & service
Disliked: Cleanliness
The room was great, however, leftover food and dental floss from a prior guest were left on the floor. It looked like they had been there for a while
Stayed 3 nights in Mar 2026