Holiday Inn Express and Suites West Memphis by IHG

2.5 star property
Hotel in West Memphis with free breakfast and 24-hour fitness centre

Photo gallery for Holiday Inn Express and Suites West Memphis by IHG

Café
Exterior
Property amenity
Terrace/patio
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Laundry
  • Housekeeping
  • 24/7 front desk
The current price is AU$198
includes taxes & fees
25 Oct - 26 Oct

Explore the area

View map
1007 E. Service, West Memphis, AR, 72301
  • Place, Southland Casino Racing
    ‪14 min walk‬
  • Place, Beale Street
    ‪11 min drive‬
  • Place, FedExForum
    ‪11 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪24 min drive‬

Room options

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(42 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Standard Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Standard Room, 2 Queen Beds, Accessible (Communications)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Roll-in Shower (Roll-In Shower)

8.4 out of 10
Very good
(7 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Accessible (Communications)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds

9.0 out of 10
Wonderful
(17 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower)

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Roll-in Shower (Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

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About the area

West Memphis

At Holiday Inn Express and Suites West Memphis by IHG you'll be 1.3 km (0.8 mi) from Baptist Memorial Hospital Crittenden and 2.8 km (1.7 mi) from Marion Sports Complex. Highlights at this hotel include a complimentary breakfast, free self-parking and a 24-hour gym. .Enjoy the gym, seasonal outdoor swimming pool and pool loungers. Business travelers can take advantage of meeting rooms and a 24-hour business centre. Other amenities include free Wi-Fi in public areas and laundry facilities. .Attractions within a 10-minute drive of this West Memphis hotel include Beale Street and Bass Pro Shops at the Pyramid.

What's nearby

  • Southland Casino Racing - 14 min walk - 1.2 km
  • Bass Pro Shops at the Pyramid - 10 min drive - 14.1 km
  • Beale Street - 11 min drive - 15.2 km
  • FedExForum - 11 min drive - 15.2 km
  • National Civil Rights Museum - 12 min drive - 15.2 km

Getting around

  • Memphis Central Station - 13 min drive
  • Memphis International Airport (MEM) - 23 min drive

Restaurants

  • ‪The Kitchens - ‬5 min drive
  • ‪Chick-fil-A - ‬4 min drive
  • ‪The Grind Coffee Bar - ‬5 min drive
  • ‪McDonald's - ‬18 min walk
  • ‪William's Bar-B-Q - ‬4 min drive

About this property

Holiday Inn Express and Suites West Memphis by IHG

Hotel in West Memphis with free breakfast and 24-hour fitness centre
Holiday Inn Express and Suites West Memphis by IHG offers its guests a 24-hour fitness centre and a seasonal outdoor pool. WiFi is free in public spaces. A 24-hour business centre and meeting rooms are available. Free breakfast is served daily. The business-friendly Holiday Inn Express and Suites West Memphis by IHG also features a terrace, laundry facilities, and express check-out. Free self parking is available.

This West Memphis hotel is smoke free.

  • 84 guestrooms or units
  • 5 levels
  • Conference rooms
  • Full breakfast (free)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Lift
  • No smoking on site
Holiday Inn Express and Suites West Memphis by IHG offers 84 accommodations with a safe and free newspapers. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include baths or showers with a deep soaking bath, complimentary toiletries and hairdryers.

This West Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 8 AM to 10 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express West Memphis Hotel
Holiday Inn Express West Memphis
Inn Express West Memphis
Holiday Inn Express Suites West Memphis
Holiday Inn Express Suites West Memphis
Holiday Inn Express Suites West Memphis by IHG
Holiday Inn Express Suites West Memphis an IHG Hotel
Holiday Inn Express and Suites West Memphis by IHG Hotel
Holiday Inn Express and Suites West Memphis by IHG West Memphis

Frequently asked questions

What is the cancellation policy at Holiday Inn Express and Suites West Memphis by IHG?

Holiday Inn Express and Suites West Memphis by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express and Suites West Memphis by IHG?

As of 27 Sept 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express and Suites West Memphis by IHG on 25 Oct 2025 start from AU$197.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express and Suites West Memphis by IHG?

Yep, Holiday Inn Express and Suites West Memphis by IHG has a free self car park.

Does Holiday Inn Express and Suites West Memphis by IHG have a pool?

Holiday Inn Express and Suites West Memphis by IHG has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 8 AM to 10 PM (Seasonal outdoor pool open from May to September).

Is Holiday Inn Express and Suites West Memphis by IHG family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Express and Suites West Memphis by IHG is a hit with families.

Are there hot tubs in the rooms at Holiday Inn Express and Suites West Memphis by IHG?

No, but there are deep-soaking baths in the guestrooms.

Does Holiday Inn Express and Suites West Memphis by IHG serve breakfast?

Yep, complimentary full brekkie is on offer on weekdays between 6:30 AM and 9:30 AM and weekends between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at Holiday Inn Express and Suites West Memphis by IHG?

No, Holiday Inn Express and Suites West Memphis by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express and Suites West Memphis by IHG?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Express and Suites West Memphis by IHG?

No, pets are not allowed.

Holiday Inn Express and Suites West Memphis by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 463 out of 790 reviews
Rating 8 - Good. 200 out of 790 reviews
Rating 6 - Okay. 65 out of 790 reviews
Rating 4 - Poor. 35 out of 790 reviews
Rating 2 - Terrible. 27 out of 790 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Becky

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Older hotel but an okay stay

Hotel and rooms are in need of repairs. Our sink was cracked, toilet was chipped and room also had a musty odor to it. The room was fairly clean though.
Stayed 1 night in Jun 2025

10/10 Excellent

Elaine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Tim

Stayed 1 night in Jun 2025

10/10 Excellent

Christi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice accommodations and service. Would definitely stay there again.
Stayed 1 night in Apr 2025

8/10 Good

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Jun 2025

10/10 Excellent

jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, easy, clean, fantastic complimentary breakfast and would absolutely stay again.
Stayed 1 night in May 2025

10/10 Excellent

Nicko

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No complaints
Stayed 1 night in May 2025

8/10 Good

Jeannie, Saint Augustine

Stayed 1 night in Apr 2025

10/10 Excellent

Mary Linn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Liked: Staff & service, amenities
Staff friendly.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again
Stayed 1 night in Apr 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Amanda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was awesome! We were very impressed with the options there were. We were just passing through and stopped for the night. We were exceptionally pleased with our choice. Initially are AC in the suite was not working so they happily changed our room to another with the same layout as the original. The AC was working great in there. The gym was very nice as well and you have plenty of options to get a nice workout done. The staff throughout our whole stay was so accommodating and welcoming. One of the Best staffs we've encountered in our many stays. I say the staff because it was all of them, truly a well put together team. I would definitely recommend this property to others looking for a short stay or even a longer stay. Very close to the freeway and also the casino. We are ever passing through the area again we will definitely consider making this hotel are stopping point for a rest. The only reason it has four stars on some of the items is because the AC was not working at the time but they did do very well and accommodating for that.
Stayed 1 night in Mar 2025

4/10 Poor

mike

Disliked: Staff & service, property conditions & facilities
Too much noise
Stayed 1 night in Mar 2025

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly desk staff. Very helpful
Stayed 1 night in Mar 2025

10/10 Excellent

Lori, Big Lake

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, quick easy check in. Great breakfast buffet.
Stayed 1 night in Mar 2025

10/10 Excellent

Joan

Stayed 1 night in Mar 2025

10/10 Excellent

Michelle

Stayed 1 night in Mar 2025

10/10 Excellent

Denise

Travelled with family and small children
The room looked newly renovated. Everything was clean and crisp.
Stayed 1 night in Mar 2025

6/10 Okay

Kristen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Under renovation

Only one regular coffee thing. Discovered at 5 am. Please be sure two people can have caffeine. Shower was scalding or ice cold. Hotel is currently being renovated. On the up side, the people were very nice. Breakfast was excellent.
Stayed 1 night in Mar 2025

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Just average
Stayed 1 night in Feb 2025

6/10 Okay

patrick

Travelled with family
King bed was old. The mattress sagging in the middle.
Stayed 1 night in Jan 2025