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Extended Stay America Suites Memphis Germantown

2.5 star property

Photo gallery for Extended Stay America Suites Memphis Germantown

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking
Exterior
Free daily on-the-go breakfast
Studio, 1 Queen Bed, Non Smoking | Private kitchen
Lobby

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Kitchen
The current price is AU$126
includes taxes & fees
12 Mar - 13 Mar

Explore the area

View map
6500 Poplar Ave, Memphis, TN, 38119
  • Place, Lichterman Nature Center
    ‪2 min drive‬
  • Place, Wolbrecht Tennis Center
    ‪3 min drive‬
  • Place, Graceland
    ‪18 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪16 min drive‬

Room options

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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Memphis
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
3.5 out of 5, Good, 900 reviews
The price is AU$96
includes taxes & fees
17 Mar - 18 Mar
Studio 6 Memphis, TN – East Memphis

About the area

Memphis

At Extended Stay America Suites Memphis Germantown you'll be 2.1 km (1.3 mi) from Lichterman Nature Center and 2.7 km (1.7 mi) from Opera Memphis. Highlights at this hotel include free daily breakfast and in-room kitchens. .This pet-friendly hotel offers free WiFi in public areas, a front desk safe and a television in a common area. Other amenities include coffee/tea in a common area and laundry facilities. Each morning free on-the-go breakfast is offered between 6 AM and 9:30 AM. .Attractions within a 20-minute drive of this Memphis hotel include Graceland and Beale Street.

What's nearby

  • Lichterman Nature Center - 2 min drive - 1.4 km
  • Wolbrecht Tennis Center - 3 min drive - 1.8 km
  • Graceland - 18 min drive - 25.6 km
  • Beale Street - 22 min drive - 34.6 km
  • FedExForum - 22 min drive - 35.3 km

Getting around

  • Memphis Central Station - 21 min drive
  • Memphis International Airport (MEM) - 16 min drive

Restaurants

  • ‪Chick-fil-A - ‬10 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Seasons 52 - ‬18 min walk
  • ‪Starbucks - ‬16 min walk
  • ‪McDonald's - ‬7 min walk

About this property

Extended Stay America Suites Memphis Germantown

Free breakfast is served daily. WiFi is free in public spaces. Extended Stay America Suites Memphis Germantown also features a vending machine, coffee/tea in common area, and laundry facilities.

This Memphis hotel is smoke free.

  • 134 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Front desk safe
  • Television in lobby
  • Lift
  • No smoking on site
Extended Stay America Suites Memphis Germantown offers 134 air-conditioned accommodations with coffee/tea makers and a hairdryer. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Similar properties

Deluxe Studio, Multiple Beds, Accessible, Non Smoking
Extended Stay America Suites Memphis Germantown West
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
3.7 out of 5, Good, 978 reviews
The price is AU$161
includes taxes & fees
18 Mar - 19 Mar
Extended Stay America Suites Memphis Germantown West

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 5:30 AM - 11:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. 

We should mention

  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Extended Stay America Memphis Poplar Avenue
Extended Stay America Poplar
Extended Stay America Poplar Hotel
Extended Stay America Poplar Hotel Memphis Avenue
Extended Stay America Memphis Germantown Hotel
Extended Stay America Germantown Hotel
Extended Stay America Memphis Germantown
Extended Stay America Germantown
Homestead Studio Suites Memphis/Poplar Hotel Memphis
Extended Stay America Memphis
Extended Stay America Memphis Germantown
Extended Stay America Suites Memphis Germantown Hotel
Extended Stay America Suites Memphis Germantown Memphis
Extended Stay America Suites Memphis Germantown Hotel Memphis

Frequently asked questions

What is the cancellation policy at Extended Stay America Suites Memphis Germantown?

Extended Stay America Suites Memphis Germantown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Extended Stay America Suites Memphis Germantown?

As of 11 Mar 2026, prices found for a 1-night stay for 2 adults at Extended Stay America Suites Memphis Germantown on 12 Mar 2026 start from AU$126, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Extended Stay America Suites Memphis Germantown serve breakfast?

Yeah, complimentary on-the-go brekkie is offered daily from 6 AM to 9:30 AM.

Is there a free airport shuttle available at Extended Stay America Suites Memphis Germantown?

No, Extended Stay America Suites Memphis Germantown does not offer an airport shuttle service.

What time are check-in & check-out at Extended Stay America Suites Memphis Germantown?

Check-in begins at 3 PM. Check-out time is 11 AM.

Extended Stay America Suites Memphis Germantown Reviews

Reviews

6.6
Rating 10 - Excellent. 301 out of 1000 reviews
Rating 8 - Good. 205 out of 1000 reviews
Rating 6 - Okay. 171 out of 1000 reviews
Rating 4 - Poor. 131 out of 1000 reviews
Rating 2 - Terrible. 192 out of 1000 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

4/10 Poor

Michael

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I checked right out due to condition.
Stayed 6 nights in Nov 2025

6/10 Okay

Jeffrey

Stayed 1 night in Dec 2025

2/10 Terrible

Jeffrey

Disliked: Cleanliness, amenities, property conditions & facilities
Yes it was very old and outdated
Stayed 1 night in Dec 2025

10/10 Excellent

Long

Liked: Property conditions & facilities
Great receptionist!
Stayed 1 night in Dec 2025

2/10 Terrible

Tanya

Disliked: Cleanliness, staff & service, amenities
There were stains, dirt and dust everywhere. There was also a roach in our room. No ice machine was in this hotel. Outside of our room smelled of weed constantly, the smell was extremely noticeable at night. We will never stay here again and I am extremely irritated at how much we were charged for this roach motel.
Stayed 2 nights in Nov 2025

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is quiet an peaceful
Stayed 7 nights in Nov 2025

4/10 Poor

Robert

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
It needed updating about 10years ago.
Stayed 2 nights in Nov 2025

2/10 Terrible

Gary

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Walked in…reeked of marijuana and cig smoke…saw carpet very worn down to fibers, in places….did NOT stay…I am requesting complete refund of prepaid charges
Stayed 3 nights in Nov 2025

2/10 Terrible

Martin

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff was rude. Dirty room with multiple burn marks from.......well you make that assumption.
Stayed 1 night in Nov 2025

2/10 Terrible

Colton

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst place in Memphis

There was socks left under our beds plus trash left in one of the cabinets in the room plus we found a bag of narcotics in one as well. Hotel smelt like pot the entire time and the personnel didn’t want to do anything about any of it.
Stayed 7 nights in Oct 2025

10/10 Excellent

Elvira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Craig at the front desk is very nice , he’s patient & very understanding
Stayed 1 night in Sep 2025

10/10 Excellent

Elvira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mrs.Erica is very sweet , patient & understanding.
Stayed 1 night in Oct 2025

6/10 Okay

Tyler

Travelled with partner
Disliked: Cleanliness, staff & service
Hotel was in a great location and the design of the facility is nice, the rooms have great layout. The cleaning is not good, though. The entire hotel smells pretty bad. There was grime on counter tops and heavy dirt and sludge in drawers of kitchenette. This facility is obviously very understaffed as well, as it was very hard to find an attendant and when I finally got them on the phone, they sounded exhausted and said that they were too busy to help, and I would need to wait 30 minutes. Checking in and out was difficult, as no one is at the desk and you have to call them multiple times to get someone to make their way to the desk. We had a broken door lock and the response when I got them on the phone was "well, management won't be here for 3 more days, I can't help you." We had to demand a room change, which she was able to accommodate. Staff isn't rude, just obviously stretched too thin. The bed was clean and comfortable, though, and the bathroom was clean. The shower curtain was too short and water got onto the floor. Overall, it was adequate, but definitely bring slippers for the room.
Stayed 2 nights in Oct 2025

10/10 Excellent

Martwain

Stayed 1 night in Sep 2025

8/10 Good

Tiffany

Liked: Staff & service
Disliked: Cleanliness
The kids in the floor above me were running up and down the halls all night long and it was really annoying to say the least. They even pulled the fire alarm at 2:30am on my 3rd night here. The staff were nice, especially the girl on the 2nd shift! The room I stayed in was exceptionally dirty upon arrival. I had to get it specially cleaned bc it was too nasty to inhabit at its current condition. There were even 3 HUGE dead cockroaches on the floor and on the edge of the under bed by the bedskirt. I felt really dirty whenever I was in my room. Last complaint, the tables, kitchen counters, and bathroom areas were not wiped down. I could have stayed somewhere nicer for the same price. And I should have. Did not rebook my room after this stay.
Stayed 7 nights in Sep 2025

10/10 Excellent

Elvira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk ,Mrs.Tiara & Mrs.Erica are very sweet & understandable people ❤️
Stayed 1 night in Sep 2025

10/10 Excellent

Elvira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Extended Stay Germantown is very friendly & Kind Hearted. Mrs.Erica & Mrs.Tiarra are very nice people ❤️
Stayed 1 night in Sep 2025

6/10 Okay

CasSandra

Business traveller
Liked: Staff & service, room comfort
Room needs a deep cleaning and updating. There was visual debris on the walls and some hard surfaces. Staff was responsive.
Stayed 6 nights in Sep 2025

10/10 Excellent

Willie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Greg

Stayed 1 night in Sep 2025

8/10 Good

Martwain

Stayed 1 night in Sep 2025

2/10 Terrible

Olivia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unsafe
Stayed 2 nights in Sep 2025

10/10 Excellent

Hector

Stayed 2 nights in Aug 2025

10/10 Excellent

Nicholas R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2025

10/10 Excellent

Martwain

Stayed 1 night in Jul 2025