Embassy Suites Memphis

3.5 star property
Hotel in Memphis with free breakfast and fitness centre

Choose dates to view prices

Photo gallery for Embassy Suites Memphis

Lobby
Lobby
Lunch and dinner served, Italian cuisine
Presidential Suite, 2 Bedrooms, 2 Bathrooms, 1 King and 2 Double Beds | Lobby
Lobby
Reviews
7.6

Good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast included
  • LaundryLaundryLaundry
  • Restaurant
  • BarBarBar
  • Parking availableParking availableParking available

Explore the area

Map
1022 S Shady Grove Rd, Memphis, TN, 38120
  • Popular LocationBaptist Memorial Hospital-Memphis5 min drive
  • Popular LocationUniversity of Memphis7 min drive
  • Popular LocationShelby Farms Visitor Center9 min drive
  • AirportMemphis, TN (MEM-Memphis Intl.)15 min drive

Room options

Suite, 1 King Bed, Accessible, Bathtub

9.4/10 Wonderful

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
Separate bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

8.5/10 Very good

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
Separate bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds, Non Smoking

7.3/10 Good

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
Separate bedroom
  • Sleeps 6
  • 2 Double Beds

Conference Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

10/10 Exceptional

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Sofa bed
  • Sleeps 4
  • 1 King Bed

Presidential Suite, 2 Bedrooms, 2 Bathrooms, 1 King and 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
Separate bedroom
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Premium Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

10/10 Exceptional

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Roll in Shower)

7.5/10 Good

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
Separate bedroom
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Memphis

At Embassy Suites Memphis you'll be within a 20-minute walk of Lichterman Nature Center and 3.2 km (2 mi) from Shelby Farms Park. Highlights at this hotel include a complimentary breakfast, a restaurant and a bar/lounge. .The restaurant, Frank Grisanti Italian, serves Italian cuisine and is open for lunch and dinner. Atrium/Lobby Bar is the hotel's own bar. 4232 square feet (393 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Added amenities include a gym, a free manager's reception and Wi-Fi in public areas. There's also the convenience of self parking. .Attractions within a 15-minute drive of this Memphis hotel include University of Memphis and Wolfchase Galleria.

What's nearby

  • Shelby Farms Park - 4 min drive
  • Baptist Memorial Hospital-Memphis - 5 min drive
  • Memphis Botanic Garden - 7 min drive
  • University of Memphis - 7 min drive
  • Shelby Farms Visitor Center - 9 min drive

Getting around

  • Memphis Central Station - 20 min drive
  • Memphis International Airport (MEM) - 15 min drive

Restaurants

  • Chick-Fil-A - 10 min walk
  • Bog & Barley - 4 min walk
  • Panda Express - 8 min walk
  • The Lobby Bar - 15 min walk
  • McDonald's - 13 min walk

About this property

Embassy Suites Memphis

Hotel in Memphis with free breakfast and fitness centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 4232 square feet (393 square metres) and includes conference space. A fitness centre, a vending machine, and gift shops/newsstands are also featured at the business-friendly Embassy Suites Memphis. Parking is available for a fee.

This Memphis hotel is smoke free.

  • 220 guestrooms or units
  • 5 levels
  • Conference rooms
  • 4232 sq ft of conference space
  • 393 sq. m of conference space
  • Built in 1989
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Embassy Suites Memphis offers 220 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 55-inch LCD televisions come with premium digital channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95); wired internet (surcharge)

Parking and transport

  • Onsite parking available only on request
  • Uncovered parking on site (USD 4.49 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Atrium/Lobby Bar
  • Frank Grisanti Italian

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Porter/bellhop
  • Wedding services

Business services

  • 4,232 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (68 centimetre high)
  • Hand-held showerhead
  • Handrails in stairways (80 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (106 centimetre wide door)
  • Pool hoist on site
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (111 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • Banquet hall
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • 55-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
  • Indoor pool
  • Hot tub
The following facilities are closed on Friday and Saturday:
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 (rates may vary)
  • Fee for wired Internet in public areas: USD 9.95 (rates may vary)
  • Uncovered self-parking fee: USD 4.49 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Discover, Eurocard and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Memphis
Embassy Suites Memphis
Memphis Embassy Suites
Embassy Suites Memphis Hotel Memphis
Embassy Suites Memphis Hotel
Embassy Suites Memphis Hotel
Embassy Suites Memphis Memphis
Embassy Suites Memphis Hotel Memphis

Frequently asked questions

What is the cancellation policy at Embassy Suites Memphis?

Embassy Suites Memphis offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites Memphis?

As of 23 May 2024, prices found for a 1-night stay for 2 adults at Embassy Suites Memphis on 3 June 2024 start from AU$205.75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites Memphis?

Yep, Embassy Suites Memphis has an uncovered self car park for USD 4.49 per day.

What makes Embassy Suites Memphis a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Embassy Suites Memphis.

Is Embassy Suites Memphis family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Embassy Suites Memphis is a hit with families.

Does Embassy Suites Memphis serve breakfast?

Yep, visitors give high marks to the free cooked-to-order breakfast here! Available on weekdays between 6:30 AM and 9:30 AM and weekends from 7:30 AM to 10:30 AM, this is the perfect spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Embassy Suites Memphis?

No, Embassy Suites Memphis does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites Memphis?

Yep, they've got a lounge bar and an onsite restaurant that serves Italian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Embassy Suites Memphis?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Embassy Suites Memphis Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 409 out of 1000 reviews" "
Rating 8 - Good. 235 out of 1000 reviews" "
Rating 6 - Okay. 145 out of 1000 reviews" "
Rating 4 - Poor. 117 out of 1000 reviews" "
Rating 2 - Terrible. 94 out of 1000 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
THE ABSOLUTE WORST EVER!!!! EVERYONE LIES!!!!
The hotel is poorly run with incompetent management and rude staff. They lied to our faces and said Expedia sent the wrong room type and gave us a king room instead of a double room. We had no choice other than to purchase another room after a long day of travel. There is major construction going on all day. There is no working TV in rooms. When we inquired with maintenance he said there was nothing they could do and it’s been like this for a while. There was food and crumbs in the sofa bed. It had clearly not been cleaned or vacuumed. The walls are paper thin with no insulation. You can hear everything. There was no hot water the first night. The second day we finally got hot water but you have to let the water run for at least twenty minutes. Like the water has to travel from the hot water tank on the first floor. Unacceptable! Our fire alarm went off in our room in the middle of the night. They have no maintenance staff on duty overnight in a hotel that has over 100 rooms! Front desk girl said she could refund us but we had to leave right then so that they could get it ready for the next guest. Their manager’s reception was horrible with the cheapest wine, old cheese and stale crackers, and bagged snacks like chips and cookies that you would pack in your kid’s lunch box. With all that transpired, manager said she would refund us in full for one of the rooms upon checking out. When we checked out, she lied again and said she would only refund one night. DO NOT STAY HERE!!
Stayed 4 nights in Feb 2024

2/10 Terrible

Kabrina

Stayed 1 night in Feb 2024

2/10 Terrible

Maisha

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

DeAnna

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
My last stay wasn’t well the staff was rude this stay the customer service improved however the last day my room door would not lock and honestly I didn’t want to waste my last day resting having a stranger in my room try to fix the door. However the placement of certain items were off body wash and shampoo was missing. I was also charge a holding fee which I wasn’t charged a month ago. Which was no problem just a issue with inconsistency. The pool and gym were still closed even though the last stay we were told it would be opened in January. (We were told this NYE) I guess with the renovations going on hopefully things improve soon to match the pricing of what i am paying
Stayed 3 nights in Feb 2024

10/10 Excellent

Robert

Liked: Staff & service, property conditions & facilities
Good
Stayed 1 night in Feb 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, property conditions & facilities
The property was well maintained. The location was good as it was close to Graceland and there were several options for dining and drinks. Unfortunately, there was a situation with a suspect at large and we were advised to stay in. ( grateful for the info)
Stayed 1 night in Feb 2024

2/10 Terrible

Ryan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Ashley

Travelled with family
Liked: Staff & service, property conditions & facilities
Service was fine due to all the construction going on as well
Stayed 1 night in Feb 2024

10/10 Excellent

Randy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Dwight

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024