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Embassy Suites by Hilton Memphis East Germantown Area

3.5 star property
Hotel in Memphis with free breakfast and fitness centre

Photo gallery for Embassy Suites by Hilton Memphis East Germantown Area

Lobby
Lobby
Suite, 2 Double Beds, Non Smoking
Exterior
Pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Laundry
  • Pet-friendly
  • 24/7 front desk
The current price is AU$250
includes taxes & fees
22 June - 23 June

Explore the area

Map
1022 S Shady Grove Rd, Memphis, TN, 38120
  • Baptist Memorial Hospital-Memphis
    ‪4 min drive‬
  • Memphis Botanic Garden
    ‪8 min drive‬
  • University of Memphis
    ‪9 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Bathtub

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
Separate bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
Separate bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
Separate bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Conference Suite, 1 King Bed

Conference Suite, 1 King Bed

Conference Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms, 2 Bathrooms, 1 King and 2 Double Beds

Presidential Suite, 2 Bedrooms, 2 Bathrooms, 1 King and 2 Double Beds

Presidential Suite, 2 Bedrooms, 2 Bathrooms, 1 King and 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Premium Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, premium bedding, in-room safe, desk

Premium Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed

Premium Suite, 1 King Bed

Premium Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll in Shower)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible (Roll in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
Separate bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

Memphis

At Embassy Suites by Hilton Memphis East Germantown Area you'll be within a 20-minute walk of Lichterman Nature Center and 4 km (2.5 mi) from Baptist Memorial Hospital-Memphis. Highlights at this hotel include a complimentary breakfast, a restaurant and a bar/lounge. .The restaurant, Frank Grisanti Italian, serves Italian cuisine and is open for lunch and dinner. Atrium/Lobby Bar is the hotel's own bar. 4232 square feet (393 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Added amenities include a gym, a free manager's reception and Wi-Fi in public areas. There's also the convenience of self parking. .Attractions within a 15-minute drive of this 3.5-property class Memphis hotel include University of Memphis and Wolfchase Galleria.

What's nearby

  • Baptist Memorial Hospital-Memphis - 4 min drive - 2.9 km
  • Memphis Botanic Garden - 8 min drive - 7.4 km
  • Shelby Farms Visitor Center - 8 min drive - 8.1 km
  • University of Memphis - 9 min drive - 8.8 km
  • Graceland - 19 min drive - 23.5 km

Getting around

  • Memphis Central Station - 20 min drive
  • Memphis International Airport (MEM) - 15 min drive

Restaurants

  • ‪Chick-fil-A - ‬10 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Panda Express - ‬8 min walk
  • ‪Central BBQ Poplar - ‬6 min walk
  • ‪Bog & Barley - ‬4 min walk

About this property

Embassy Suites by Hilton Memphis East Germantown Area

Hotel in Memphis with free breakfast and fitness centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 4232 square feet (393 square metres) and includes conference space. A fitness centre, a vending machine, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton Memphis East Germantown Area. Parking is available for a fee.

This 3.5-star Memphis hotel is smoke free.

  • 220 guestrooms or units
  • 5 levels
  • Conference rooms
  • 4232 sq ft of conference space
  • 393 sq. m of conference space
  • Built in 1989
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Embassy Suites by Hilton Memphis East Germantown Area offers 220 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 55-inch LCD televisions come with premium digital channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Similar properties

Lunch and dinner served, American cuisine

Hyatt Place Memphis/Wolfchase Galleria

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.6 out of 5, Wonderful, 1,141 reviews
The price is AU$192
includes taxes & fees
1 July - 2 July
Hyatt Place Memphis/Wolfchase Galleria

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95); wired internet (surcharge)

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Uncovered parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Atrium/Lobby Bar
  • Frank Grisanti Italian

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Wedding services

Business services

  • 4,232 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (68 centimetre high)
  • Hand-held showerhead
  • Handrails in stairways (80 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (106 centimetre wide door)
  • Pool hoist on site
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (111 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • Banquet hall
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Indoor pool
  • Hot tub
The following facilities are closed on Friday and Saturday:
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 (rates may vary)
  • Fee for wired Internet in public areas: USD 9.95 (rates may vary)
  • Uncovered self-parking fee: USD 10 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Discover, Eurocard and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Memphis
Embassy Suites Memphis
Memphis Embassy Suites
Embassy Suites Memphis Hotel Memphis
Embassy Suites Memphis Hotel
Embassy Suites Memphis
Embassy Suites by Hilton Memphis East Germantown Area Hotel
Embassy Suites by Hilton Memphis East Germantown Area Memphis

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton Memphis East Germantown Area?

Embassy Suites by Hilton Memphis East Germantown Area offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton Memphis East Germantown Area?

As of 16 June 2025, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Memphis East Germantown Area on 22 June 2025 start from AU$250.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton Memphis East Germantown Area?

Yep, Embassy Suites by Hilton Memphis East Germantown Area has an uncovered self car park for USD 10 per day.

What makes Embassy Suites by Hilton Memphis East Germantown Area a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Embassy Suites by Hilton Memphis East Germantown Area.

Is Embassy Suites by Hilton Memphis East Germantown Area family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Embassy Suites by Hilton Memphis East Germantown Area is a hit with families.

Does Embassy Suites by Hilton Memphis East Germantown Area serve breakfast?

You bet, free cooked-to-order brekkie is offered on weekdays from 6:30 AM to 9:30 AM and weekends from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at Embassy Suites by Hilton Memphis East Germantown Area?

No, Embassy Suites by Hilton Memphis East Germantown Area does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites by Hilton Memphis East Germantown Area?

Yep, they've got a lounge bar and an onsite restaurant that serves Italian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Embassy Suites by Hilton Memphis East Germantown Area?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Embassy Suites by Hilton Memphis East Germantown Area Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 156 out of 251 reviews
Rating 8 - Good. 41 out of 251 reviews
Rating 6 - Okay. 32 out of 251 reviews
Rating 4 - Poor. 10 out of 251 reviews
Rating 2 - Terrible. 12 out of 251 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mychal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Starkeisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Nicole

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I am not one for staying at hotels, however, i will utilize a very nice one if need be. Well, i booked a room through a third-party app. On the day i was to check in, i was able to do check in via app. And I was given access to my digital keys. Well, when I get to the hotel, and as I tried to use the digital key that was said to have been ready to use, it didnt work. Tried several times. So i go down stairs (left things by room door) and the receptionist walked to the back after finishing with the customer in front of me. She didn't acknowledge me at all!! Well, there was someone eles who looked as if he could have been a manager. I spoke (twice) he didn't look my way....smh! After about 3 to four minutes of me standing there, she comes from the back and says "be with you in a minute"..lol. What??? I'm like, im I being punked or something??? This is the freagin Embassy Suites!!! What is going on?? All of this, I am saying to myself because I had parents who taught me to always stay poise no matter the situation!! The gentleman finally comes over and asked "may I help you" I laughed and was like "Yea, you can help". I am a Hilton Rewards Member and you guys are really Rude, and Do not possess any qualities for this position as i can see!!!! He goes on and try to apologize but i threw up my hand and said save it. I Do Not care to hear uour sad apology! Very Very Rude!!! That is my first and last time at the particular establishment. Better trained staffing and you'll get 5 st
Stayed 2 nights in Mar 2025

10/10 Excellent

Jourdyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Latayan, Virginia Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Judah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay at the Embassy. Breakfast fresh and hot. Omelet station very good!
Stayed 1 night in Mar 2025

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Mark

Travelled with family, Travelled with family and small children
Liked: Staff & service
The pool was always very crowded, and rarely ever towels available. The property and rooms seemed a little dated. The parking lot was small, and very tight parking spaces. The area felt safe and had plenty of food, shopping, and coffee shops. The staff was very helpful and welcoming.
Stayed 2 nights in Mar 2025

10/10 Excellent

Marvetta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was excellent. Thank you to housekeeping for the cleanliness of my room. Most definitely will stay her from now on
Stayed 1 night in Mar 2025

6/10 Okay

Heidi

Business traveller
Liked: Staff & service
Disliked: Cleanliness
The rooms could use an update/refresh. The shower didn't drain. I had to call and ask for soap and toilet paper because they were both out.
Stayed 1 night in Mar 2025

6/10 Okay

Donald

Travelled with family
Breakfast a HUGE disappointment. Hotel overrun by soccer families and kids. Loud, unruly, over crowded
Stayed 2 nights in Feb 2025

10/10 Excellent

Gloria

Liked: Property conditions & facilities
Easy check in and the staff were friendly and professional. We had an issue with the tv service and maintenance was prompt and polite.
Stayed 1 night in Mar 2025

2/10 Terrible

James

Disliked: Cleanliness, staff & service
We have stayed at many but this one was terrible. Bed was almost on the ground. Tv did not work and they had to come and fix it. Breakfast was good
Stayed 1 night in Feb 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Amanda

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Cleanliness could be better

Not sure if this was a hotel wide issue or just my specific room, but I didn’t get the feeling that our room was really inspected/thoroughly cleaned before being ready. The hand lotion was not secured into the wall, rusting behind the toilet, the floor mat had an obvious stain. We didn’t see it until the morning but the bed sheet also had a yellow stain. I didn’t take a picture but we moved the couch pillow to pull out the sofa bed and sitting on the couch cushion was a couple of coins and hard candy - nothing that was disgusting, but things that were obviously in sight and would have been seen if the couch had been cleaned in between visitors. I told a staff member, not really looking for a refund just so they knew the condition of the room, and he offered to put points on my Hilton account (which he didn’t even end up doing.) I will say, probably the best free breakfast buffet of any hotel I’ve stayed at. The omelet bar was fantastic and a large variety of other hot food.
Stayed 2 nights in Feb 2025

6/10 Okay

Tamar

Stayed 3 nights in Feb 2025

10/10 Excellent

Carmine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Embassy review memphis

Everything was great. About our stay. We love this hotel it’s beautiful the only thing the breakfast food was ok.
Stayed 1 night in Feb 2025

10/10 Excellent

Marainda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Courtney

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful

Hotel is very outdated. Staff were very unfriendly and room was not clean. There were stains on floor and door had to be fixed.
Stayed 1 night in Feb 2025

6/10 Okay

Elizabeth Ann

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2025

6/10 Okay

Eric

Stayed 2 nights in Jan 2025

10/10 Excellent

Kenneth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and in a nice area
Stayed 1 night in Feb 2025

8/10 Good

suhail

Liked: Cleanliness, staff & service
Staff at tge front disk were great. George did an exptional service and was very helpfull
Stayed 2 nights in Feb 2025

8/10 Good

Nichole

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

6/10 Okay

Eh

Liked: Staff & service, room comfort

Not worth $200+ a night.

My wife and i were traveling home from our honeymoon and wanted somewhere nice to stau the night and it was...okay. The first impression is nice. Fancy looking lobby. However, we checked in at 11pm. Check in starts at 4pm. Our room wasnt clean at all, it wasnt busy to not have it cleaned yet. So we got a different room. The bathroom fan doesnt work in the new one. The shampoo bottle on the wall is broken off and wasnt fixed either. And the breakfast buffet was okay. Nothing spectacular and the sausages were burnt. Wouldn't come back.
Stayed 1 night in Feb 2025