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Hotel Villa Maya

3.0 star property
Family-friendly hotel with full-service spa and 24-hour fitness centre

Photo gallery for Hotel Villa Maya

Outdoor pool, pool umbrellas, pool loungers
Restaurant
Property grounds
Meeting facility
Standard Double Room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Spa

Explore the area

View map
Laguna Petenchel, Santa Elena Petén, Flores, Peten, 1001
  • Place, Lake Petén Itzá
    ‪12 min drive‬
  • Place, San Miguel & Tayazal
    ‪14 min drive‬
  • Place, Flores Dock
    ‪21 min drive‬
  • Airport, Flores (FRS-Mundo Maya Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.4 out of 10
Exceptional
(15 reviews)

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
TV
Ceiling fan
Private bathroom
In-room safe
  • 30 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds OR 1 Queen Bed

View all photos for Triple Room

Triple Room

Triple Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
TV
Ceiling fan
Private bathroom
Desk
  • 35 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Single Room

In-room safe, individually decorated, desk, soundproofing

Standard Single Room

7.4 out of 10
Good
(3 reviews)

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
TV
Ceiling fan
Private bathroom
In-room safe
  • 30 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed and 1 Double Bed OR 2 Double Beds

View all photos for Superior (doble)

Superior (doble)

Superior (doble)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Ceiling fan
Private bathroom
In-room safe
Daily housekeeping
  • 20 sq m
  • Sleeps 2
  • 2 Double Beds

About the area

Flores

A family-friendly stay in Flores awaits you at Hotel Villa Maya. You'll be 5.4 km (3.4 mi) from Lake Petén Itzá and 6.2 km (3.9 mi) from San Miguel & Tayazal. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .For a drink, you can stop by the hotel's own lounge bar. Enjoy the 24-hour gym, kids' swimming pool and pool loungers as well as access to bike hire. Business travelers can take advantage of meeting rooms and conference space. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and spa services. Cooked-to-order breakfast is available daily between 6:30 AM and 9:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 20-minute drive of this 3-property class Flores hotel include Cuevas de Ak'tun Kan and Flores Dock.

What's nearby

  • Lake Petén Itzá - 12 min drive - 4.6 km
  • San Miguel & Tayazal - 14 min drive - 7.0 km
  • Cuevas de Ak'tun Kan - 14 min drive - 7.0 km
  • Maya Mall - 19 min drive - 10.9 km
  • Flores Dock - 21 min drive - 12.0 km

Getting around

  • Flores (FRS-Mundo Maya Intl.) - 16 min drive

Restaurants

  • ‪Cafeteria Aeropuerto - ‬16 min drive
  • ‪Maracuyá - ‬19 min drive
  • ‪El Sótano - ‬19 min drive
  • ‪McDonald's - ‬19 min drive
  • ‪Cool Beans - ‬20 min drive

About this property

Hotel Villa Maya

Family-friendly hotel with full-service spa and 24-hour fitness centre
Hotel Villa Maya offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A children's pool, spa services, and a terrace are also featured at the family-friendly Hotel Villa Maya. A round-trip airport shuttle and an area shuttle are available for a fee. Self parking is free.

This 3-star Flores hotel is smoke free.

  • 56 guestrooms or units
  • 2 levels
  • 20 buildings
  • Conference rooms
  • Built in 1988
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Villa Maya offers 56 air-conditioned accommodations, which are accessible via exterior corridors, and features free toiletries and a ceiling fan. Rooms open to balconies. Each accommodation is individually decorated. Business-friendly amenities include desks, safes and telephones. Bathrooms include a shower. Housekeeping is provided on a daily basis.
The on-site spa has couples treatment room(s). Services include massages.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 9:30 AM for a fee: GTQ 60 to 120 for adults and GTQ 40 to 80 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Dock
  • Garden
  • In a national park
  • On a lake
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 floors
  • 20 buildings
  • Banquet hall
  • Built in 1988
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GTQ 150.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GTQ 60 to 120 for adults and GTQ 40 to 80 for children
  • Rollaway bed fee: GTQ 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, debit cards and cash.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Villa Maya
Hotel Villa Maya Santa Elena
Villa Maya Hotel
Villa Maya Santa Elena
Villa Maya Hotel Flores
Maya Hotel Flores
Hotel Villa Maya Guatemala/Santa Elena
Hotel Villa Maya Hotel
Hotel Villa Maya Flores
Hotel Villa Maya Hotel Flores

Frequently asked questions

What is the cancellation policy at Hotel Villa Maya?

Hotel Villa Maya offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Villa Maya?

Yep, Hotel Villa Maya has a free self car park.

Are there any beaches close to Hotel Villa Maya?

The closest beach to Hotel Villa Maya is Chechenal Beach (7.6 km).

Is there a spa on site at Hotel Villa Maya?

Yep, there is an onsite spa at Hotel Villa Maya. You'll enjoy services like massages.

Does Hotel Villa Maya have a pool?

Hotel Villa Maya has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What makes Hotel Villa Maya a romantic place to stay?

Couples spa treatments and a lounge bar, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Hotel Villa Maya.

Is Hotel Villa Maya family-friendly?

You bet! With amenities such as a children's pool, babysitting services and laundry facilities, it's no surprise that Hotel Villa Maya is a hit with families.

Does Hotel Villa Maya serve breakfast?

Sure does, cooked-to-order breakfast is available daily from 6:30 AM to 9:30 AM.

Is there a free airport shuttle available at Hotel Villa Maya?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Hotel Villa Maya?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Villa Maya?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Villa Maya?

No, only service animals are allowed.

Hotel Villa Maya Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 138 out of 182 reviews
Rating 8 - Good. 37 out of 182 reviews
Rating 6 - Okay. 5 out of 182 reviews
Rating 4 - Poor. 1 out of 182 reviews
Rating 2 - Terrible. 1 out of 182 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property!
Stayed 3 nights in Jun 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean, spacious and the e beds were comfortable. The hotel has a restaurant that serves local and international food.
Traditional breakfast
Restaurant deck overlooking the lake
Monkey trail
Deck at dusk
Stayed 4 nights in Jul 2025

10/10 Excellent

Jessica Andrea

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect!
Stayed 4 nights in Jun 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quite resort
Stayed 3 nights in Jul 2025

10/10 Excellent

Myron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Villa Maya is an excellent hotel with good dining, view of the lake, walking trails and excellent service at reception, including transportation to Flores.
Stayed 3 nights in Jul 2025

10/10 Excellent

Patricia

Stayed 2 nights in Jul 2025

10/10 Excellent

Soraya, Fredericksburg

Travelled with group
Liked: Amenities
Very peaceful and preserve place. The nature is just beautiful.
Stayed 3 nights in Jul 2025

10/10 Excellent

Rodrigo, Los Angeles

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Wish we would have had more time to explore the grounds but breakfast with a river view was filling and the kids enjoyed the big pool and wildlife around.
Stayed 1 night in Jul 2025

8/10 Good

Jeong Woo

Travelled with family
Good
Stayed 3 nights in Jun 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great option when visiting Peten

An excellent choice for lodging on trips to Petén. The hotel is remodeled and very well maintained. I highly recommend it. We really enjoyed it. The restaurant is also good, and there's no need to go out to eat. We really liked that the room had a small refrigerator, which came in very handy. The property is excellent for walking around.
Stayed 4 nights in Jun 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great option when visiting Peten

An excellent choice for lodging on trips to Petén. The hotel is remodeled and very well maintained. I highly recommend it. We really enjoyed it. The restaurant is also good, and there's no need to go out to eat. We really liked that the room had a small refrigerator, which came in very handy. The property is excellent for walking around.
Stayed 4 nights in Jun 2025

10/10 Excellent

Gricel, Carlsbad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend!!! Beautiful property!!! Food at restaurant is all amazing!
Stayed 2 nights in Jun 2025

8/10 Good

Ernest, Fairfax

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Clean
Stayed 1 night in Jun 2025

10/10 Excellent

Dorcas

Liked: Property conditions & facilities
It’s so beautiful and peaceful.
Stayed 2 nights in Jun 2025

10/10 Excellent

Norman, Spanish Lookout

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, and absolute gorgeous location with superb cabin placement
Stayed 1 night in Jun 2025

8/10 Good

Dina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jodi

Stayed 3 nights in Apr 2025

10/10 Excellent

Dmitry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome villa in the middle of jungle

Super comfortable and nice looking villas on the lake. Lots of wildlife around (we even saw a crocodile while having breakfast in the restaurant). Many hikes through the rainforest to enjoy the nature. The gem of our whole trip to Guatemala.
Stayed 1 night in Apr 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the place, the wild life in the area.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ruoyan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

Overall the experience is amazing. 1) The hotel is very responsive in messaging on hotels.com. 2) They are flexible about the pickup place for airport shuttle. We paid $20 for 3 people. 3) We had breakfast and dinner at the hotel, both were great! 4) We didn't know before hand but there are a few hiking trails and also a bike trail in the hotel area.
Stayed 1 night in Mar 2025

10/10 Excellent

karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very attentive. The hotel was beautiful, serene jungle experience.
Stayed 2 nights in Mar 2025

8/10 Good

Andrea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love how friendly everyone is and very clean!
Stayed 1 night in Jan 2025

10/10 Excellent

Gerald

Stayed 1 night in Jan 2025

10/10 Excellent

Jose

Stayed 1 night in Jan 2025