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5.0 out of 5

"I can't fault anything Staff were so respectful, helpful. I will definitely go back with my family " More

By a verified traveller on Mon 08 Apr 2024

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Hotel Description

A luxury stay in the heart of Melbourne awaits you at The Ritz-Carlton, Melbourne. Within just a 10-minute stroll, you'll find popular attractions like Collins Street and Marvel Stadium. Highlights at this hotel include 2 restaurants, a full-service spa, and an indoor swimming pool.

A relaxing visit to The Ritz-Carlton Spa can include deep-tissue massages and hot stone massages along with body scrubs, facials, and aromatherapy. The restaurant, Atria, serves local and international cuisine and is open for breakfast, lunch, and dinner. Cameo is the hotel's own cocktail bar. Enjoy the 24-hour gym and sauna. 29757 square feet (2764 square meters) of event facilities include 7 meeting rooms and a conference center, and other business amenities include a 24-hour business center. Other amenities include free WiFi in public areas, concierge services, and a 24-hour front desk. Cooked-to-order breakfast is available daily between 6:30 AM and 11:00 AM. There's also the convenience of valet parking.

Attractions within a 15-minute walk of this 5-star Melbourne Central Business District hotel include Melbourne Central and Queen Victoria Market.

Deluxe King Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$510* Per night/room 6 May - 7 May

Premier Room, 1 Double Bed (Premier Ritz-Carlton Club)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Smoking, Harbour View (Victoria Harbour)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Ritz-Carlton Club Double

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Executive Suite, 1 Bedroom (Club Access)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

The Ritz-Carlton, Melbourne ratings based on 9 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Ritz-Carlton, Melbourne

Everyone (1) Couples (5)
5 out of 5
I can't fault anything Staff were so respectful, helpful. I will definitely go back with my family

Posted by on 8 Apr. 2024

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5 out of 5
We celebrated Christmas there. We were given an upgrade to an Executive Suite which was amazing. The view day/night incredible, food and beverages went on all day. Staff incredibly polite and helpful. Will definitely stay there again even without an upgrade.

Posted by on 27 Dec. 2023

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5 out of 5
Beautiful hotel

Posted by on 15 Nov. 2023

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5 out of 5
We stayed in the Club Suites area, the service was excellent!

Posted by on 30 Oct. 2023

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5 out of 5
All was excellent

Posted by on 15 Oct. 2023

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5 out of 5
Some of the best service in melbourne.

Posted by on 14 Aug. 2023

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5 out of 5
Beautiful views, impeccable service. Breakfast was sensational. Will definitely return.

Posted by on 27 Jul. 2023

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5 out of 5

Posted by on 20 Apr. 2023

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5 out of 5
Best hotel in Melbourne. Beautiful room, amazing views, fantastic staff and the pool and spa were wonderful.

Posted by on 6 Apr. 2023

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About the The Ritz-Carlton, Melbourne

Location 650 Lonsdale Street, Melbourne, VIC 3000

Property Features

The Ritz-Carlton, Melbourne offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a 24-hour business center and 7 meeting rooms. Event space at this hotel measures 29757 square feet (2764 square meters) and includes a conference center. A 24-hour fitness center, spa services, and tour/ticket assistance are also featured at the luxury The Ritz-Carlton, Melbourne. Parking is available for a fee. This 5-star Melbourne hotel is smoke free.

  • 1 building
  • 257 guestrooms or units
  • 80 levels
  • 2 dining venues
  • Meeting rooms
  • 29757 sq ft of conference space
  • 2764 sq m of conference space
  • Built in 2023
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • In-room childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Southern Cross Station (0.9 km / 0.5 mi)
  • Metro station: Flagstaff Station (0.6 km / 0.4 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Ritz-Carlton, Melbourne offers 257 accommodations with iPod docking stations and minibars. Accommodations are furnished with day beds and dining tables. Pillowtop beds feature Frette Italian sheets and premium bedding. 55-inch LCD televisions come with satellite channels and Netflix. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and safes. Hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • Minibar
  • IPod dock
  • Day bed
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Netflix
  • Espresso maker
  • Coffee maker
  • Frette Italian linens
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet
  • Toothbrush and toothpaste
  • Change of towels (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.

Atria - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Reservations are required.

Cameo - Onsite cocktail bar. Open daily.

The Ritz-Carlton Lounge - This restaurant overlooks the ocean. Open daily.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 6
  • Couples treatment rooms
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Steam room in spa

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 160.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Debit cards
  • Staffed front desk
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Cashless transactions are available
  • Contactless food service / room service is available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 20–80 for adults, and AUD 20–80 for children
  • Secured valet parking fee: AUD 75 per night
  • Rollaway bed fee: AUD 160.0 per night
  • Credit card charges are subject to a surcharge of 1.95 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • The Ritz Carlton, Melbourne
  • The Ritz-Carlton, Melbourne Hotel
  • The Ritz-Carlton, Melbourne Melbourne
  • The Ritz-Carlton, Melbourne Hotel Melbourne

You should know

  • Pool access is available 24-hours a day.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.