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4.1 out of 5

"Great place, fantastic views and close to everything " More

By a verified traveller on Thu 26 Mar 2020

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Studio Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$118* Per night/room 13 Aug. - 14 Aug.

Two Bedroom Apartment (Unserviced)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Two Bedroom Dual Key

Bed Count 1 King Bed Maximum Occupancy 4 Max

Three Bedroom Executive Apartment

Bed Count 3 King Beds Maximum Occupancy 7 Max

Two Bedroom Dual Key (Unserviced)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Studio Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

A family-friendly stay in Melbourne awaits you at Mantra St Kilda Road. Within steps you'll find St Kilda Road and Alfred Hospital within a 10-minute stroll. Highlights at this hotel include a restaurant, and in-room kitchenettes and balconies.

LCD TVs with cable channels are featured in all 178 rooms, and you can enjoy WiFi, wired Internet, and coffee/tea makers. Kitchenettes come with refrigerators, microwaves, and dishwashers, making in-room dining convenient, and minibars provide refreshments. Nice touches to enhance your stay include free toiletries and pillowtop beds. 24-hour room service, hair dryers, and desks are also available.

Bakini serves Italian cuisine and is open for breakfast, lunch, and dinner. For a drink, you can stop by the hotel's own bar/lounge. 1184 square feet (110 square meters) of event facilities include a meeting room, and other business amenities include limo/town car service. Other amenities include free WiFi in public areas, a fitness center, and laundry facilities. There's also self parking, along with the convenience of an airport shuttle.

Within a 20-minute walk of this 4-star Melbourne hotel, attractions include Fitzroy Street and Toorak Road.

Mantra St Kilda Road ratings based on 420 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mantra St Kilda Road

Everyone (327) Couples (34) Business (4) Family (38) Other (1)
2 out of 5

Posted by on 10 Jul. 2020

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Comment from Hotel Management

16 Jul. 2020 by GM

Hi Anonymous, I'm disappointed to see we did not meet your expectations on this occasion. Kind regards Andrew GM

4 out of 5

Posted by on 21 Apr. 2020

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Comment from Hotel Management

27 Apr. 2020 by Patrick B

Hi there! Thank you for leaving your great feedback on your stay with us! We look forward to your next visit! Kind regards,

5 out of 5
Great place, fantastic views and close to everything

Posted by on 26 Mar. 2020

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Comment from Hotel Management

28 Mar. 2020 by Patrick B

Hi there, Thank you for providing your fantastic feedback regarding your recent stay, it is amazing to see that you enjoyed your visit with us. Kind regards,

5 out of 5
The Decor, the quality of fittings , the staff fantastic

Posted by , from Alice springs on 26 Mar. 2020

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Comment from Hotel Management

28 Mar. 2020 by Patrick B

Hi Athol, Thank you for providing your fantastic feedback! It is good to see that you enjoyed your stay with us! We hope to see you again soon! Kind regards,

5 out of 5

Posted by on 11 Mar. 2020

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Comment from Hotel Management

28 Mar. 2020 by Patrick B

Hi there, THank for your 5 Star review! We are happy to hear that you enjoyed your stay with us, we look forward to your return!

5 out of 5
Parking spaces were very large and easy to access Rooms clean and no request was too much for any of staff

Posted by on 9 Mar. 2020

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Comment from Hotel Management

28 Mar. 2020 by Patrick B

Hi there! Thank you for taking the time to leave your feedback! We are happy to hear you enjoyed your visit and especially the rooms and the staffs service! We look forward to your next stay

3 out of 5
Stayed many times, great spot, quiet however upon returning home I noticed a withdrawal from my account that was not authorised my me. Although it's only $7 it's the principal of it. I contacted the hotel via email however after 4 days they are still ignoring me. I requested they return the money or justify it however unfortunately they have done nether. Luckily there is another hotel 2 doors up that I will use from now on.

Posted by , from Victoria on 3 Mar. 2020

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Comment from Hotel Management

12 Mar. 2020 by Management

Hi Luke, Thank you for taking the time to discuss your experience. I look forward to welcoming you back in the near future. Kind regards, Andrew GM

5 out of 5

Posted by on 23 Feb. 2020

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Comment from Hotel Management

25 Feb. 2020 by Patrick B

Hi there, We are happy to hear that you enjoyed your visit with us! We look forward to seeing you the next time you come and visit! Kind regards,

2 out of 5
Beds and pillows very uncomfortable. Stayed 2 nites had buffet breakfast one morning which was disgusting, bacon was raw, scrambled eggs very sloppy, sausage looked raw, pineapple brown. Not a good experience, people were complaining including us. A lovely girl called Molli who worked there came and sat with us to hear our complaints and agreed to follow up which was appreciated.

Posted by on 22 Feb. 2020

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Comment from Hotel Management

24 Feb. 2020 by GM

Hi Anonymous, Thank you for taking the time to tell us about your experience at the Mantra St Kilda Road Melbourne. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I’m highly surprised and disappointed to read of your feedback. Food safety is our highest priority within the kitchen and certainly are vigilant in our cooking. However it seems that both the bacon and sausages were not browned/grilled to our standard expectation on the morning in question. We can certainly understand that this can provide the impression mentioned in your feedback. I’m glad you had an opportunity to provide your valuable feedback to our team regarding your experience. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Andrew GM

4 out of 5
Stay as perfectly fine. It was one night only to attend a wedding so not much time in room

Posted by on 20 Feb. 2020

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Comment from Hotel Management

28 Feb. 2020 by Management

Glad you were able to stay!

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a meeting room and limo/town car service. WiFi is free in public spaces. Event space at this hotel measures 1184 square feet (110 square meters). The family-friendly Mantra St Kilda Road also features a fitness center, concierge services, and laundry facilities. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Melbourne hotel is smoke free.

  • 1 building
  • 178 guestrooms or units
  • 7 levels
  • 1184 sq ft of conference space
  • 110 sq m of conference space
  • Built in 2011
  • Dining venue
  • Bar or lounge
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Car service
  • Concierge
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Tullamarine Airport (MEL) (27.8 km / 17.3 mi)
  • Train station: Flinders Street Station (3.6 km / 2.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Mantra St Kilda Road offers 178 air-conditioned accommodations with minibars and coffee/tea makers. Rooms open to balconies. Beds feature pillowtop mattresses. Accommodations at this 4-star hotel have kitchenettes with full-sized refrigerators/freezers, microwaves, and dishwashers. Bathrooms include showers, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. 32-inch LCD televisions come with cable channels.

  • In-room kitchenette
  • Private balcony
  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Refrigerator (full size)
  • Microwave
  • Dishwasher
  • Coffee maker
  • Shower
  • Hair dryer
  • Toiletries (free)
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Bakini - This bar specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Late night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

This property requires full payment upon check-in for any bookings where payment for the stay will be made on site instead of at the time of booking.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per day.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place and guests are provided with hand sanitizer.Contactless check-out is available.The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

  • Property is cleaned with disinfectant
  • Protective clothing is available for guests
  • Masks are available for guests
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Credit card pre-authorisation
  • Property follows a brand or regulatory agency's sanitisation guidelines Bureau Veritas (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Cash or credit card deposit required
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 500.00 per accommodation, per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: AUD 20 per day (rates may vary)
  • Fee for in-room wired Internet: AUD 20 per day (rates may vary)
  • Airport shuttle fee: AUD 25 per person (one-way)
  • Self parking fee: AUD 27 per night (in/out privileges)
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mantra St Kilda Road Hotel
  • Mantra Hotel
  • Mantra St Kilda Road
  • Mint Rhapsody Melbourne Hotel Melbourne
  • Mantra St Kilda Road Hotel
  • Mantra St Kilda Road Melbourne
  • Mantra St Kilda Road Hotel Melbourne

You should know

  • Mantra St Kilda Road offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.