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Platinum Hotel

Photo gallery for Platinum Hotel

Exterior
Free daily buffet breakfast
Restaurant
Exterior
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room
The current price is AU$104
includes taxes & fees
9 Apr - 10 Apr

Explore the area

View map
Medina, Madinah, Al Madinah Province, 4524
  • Place, Al-Rashid Mega Mall
    ‪3 min drive‬
  • Place, Quba Mosque
    ‪5 min drive‬
  • Place, Jabal Ahad Garden Park
    ‪5 min drive‬
  • Airport, Madinah (MED-Prince Mohammad Bin Abdulaziz)
    ‪14 min drive‬

Room options

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Double Room, 1 Bedroom

In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Double Room, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Connecting Rooms

In-room safe, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom, Connecting Rooms

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 3 Single Beds

View all photos for Triple Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Triple Room

  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Family Suite, 2 Bedrooms

In-room safe, blackout curtains, iron/ironing board, free WiFi

Family Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 4
  • 2 Large Single Beds and 1 King Bed

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Exterior

Madinah Hilton

Madinah City Center
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.2 out of 5, Very good, 819 reviews
The price is AU$321
includes taxes & fees
1 May - 2 May
Madinah Hilton

About the area

Madinah

At Platinum Hotel, you'll be 9.7 km (6 mi) from Prophet's Mosque. Highlights at this hotel include free buffet breakfast, a restaurant and free self-parking. .This hotel offers free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Additionally, you'll find laundry facilities, luggage storage and a lift. Each morning free breakfast is served. .Sights within a 10-minute drive of this Madinah hotel include Al-Rashid Mega Mall and Quba Mosque.

What's nearby

  • Al-Rashid Mega Mall - 3 min drive - 4.0 km
  • Ghars Well - 5 min drive - 5.9 km
  • Quba Mosque - 5 min drive - 6.6 km
  • Jabal Ahad Garden Park - 5 min drive - 7.6 km
  • Al-Baqi Cemetery - 7 min drive - 6.2 km

Getting around

  • Madinah Station - 11 min drive
  • Madinah (MED-Prince Mohammad Bin Abdulaziz) - 19 min drive

Restaurants

  • ‪asa آسا - ‬5 min walk
  • ‪Leet | ليت - ‬4 min walk
  • ‪سيريه الخالديه - ‬14 min walk
  • ‪بارنز الخالديه - ‬10 min walk
  • ‪بركان الكباب - ‬14 min walk

About this property

Platinum Hotel

There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi. Platinum Hotel also features laundry facilities, dry cleaning/laundry services, and a lift. Self parking is free.

Smoking is allowed in designated areas at this Madinah hotel.

  • 70 guestrooms or units
  • Buffet breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Lift
  • Smoking in designated areas
  • Dining venue
Platinum Hotel offers 70 air-conditioned accommodations with a safe and an iron/ironing board. Flat-screen televisions come with satellite channels.

This Madinah hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

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  • Parking included
  • Free Wi-Fi
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before 2:00 PM
Contactless check-out

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Platinum Hotel

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 10007368

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Pets and service animals are not allowed on site.

Property is also known as

Y platinum
Platinum Hotel Hotel
Platinum Hotel Madinah
Platinum Hotel Hotel Madinah

Frequently asked questions

What is the cancellation policy at Platinum Hotel?

Platinum Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Platinum Hotel?

As of 8 Apr 2026, prices found for a 1-night stay for 2 adults at Platinum Hotel on 9 Apr 2026 start from AU$104, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Platinum Hotel?

Yep, Platinum Hotel has a free self car park.

Does Platinum Hotel serve breakfast?

Yep, complimentary buffet brekkie is offered daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Platinum Hotel?

No, Platinum Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Platinum Hotel?

Yep, you can grab a meal at Platinum Hotel's onsite restaurant.

What time are check-in & check-out at Platinum Hotel?

Check-in begins at 4:00 PM. Check-out time is 2:00 PM.

Are pets allowed at Platinum Hotel?

No, pets and service animals are not allowed.

Platinum Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 29 out of 63 reviews
Rating 8 - Good. 19 out of 63 reviews
Rating 6 - Okay. 5 out of 63 reviews
Rating 4 - Poor. 4 out of 63 reviews
Rating 2 - Terrible. 6 out of 63 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

asad

Stayed 2 nights in Dec 2025

2/10 Terrible

Kazi Wasif

Stayed 2 nights in Dec 2025

8/10 Good

Muhammad

In their online Ad, it’s posted that the property was only .8 or less than one kilometer from the Prophet’s Mosque but in reality it’s almost 7-8 km awan and it takes almost 20-25 mins on a car. Otherwise, it’s a good location, staff was good and breakfast was great too.
Stayed 3 nights in Nov 2025

8/10 Good

Ahmed

Liked: Staff & service, amenities
I didn’t like the bathroom here and that’s all
Stayed 4 nights in Oct 2025

8/10 Good

Ahmed

Liked: Staff & service, property conditions & facilities
The property was clean , the staff were helpful. Just the area was far away from the centre
Stayed 3 nights in Mar 2025

8/10 Good

mustafa, dubai

Liked: Cleanliness, staff & service, property conditions & facilities
You need to adjust location and map direction, I went to different area very far from the hotel, wasted alot of time, all directions on expedia applications are wrong , I used google map to find the Hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Y Platinum hotel is a total gem! It's located about 10mns ride from Musjid al Nabiyou, uber rides are about $5 to the Musjid. The room was spacious, clean and quiet. They fill up the fridge with free drinks. The staff is very professional and courteous. Breakfast was included and very good. The price is affordable.
Stayed 3 nights in Jan 2025

10/10 Excellent

Brahim

Stayed 1 night in Dec 2024

2/10 Terrible

Abdullah

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The place is nice but the staff is very rude and have zero hospitality. I personally wouldn't be coming back.
Stayed 2 nights in Dec 2024

10/10 Excellent

Nashiratu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The environment is so serene and clean.
Stayed 2 nights in Dec 2024

10/10 Excellent

AHMED

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice & quiet
Stayed 2 nights in Aug 2024

10/10 Excellent

Mohamed

Great hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Omar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

Everything was great. We liked the kitchen a lot . The Egyptian guy there was very friendly and very polite. Thanks to him.
Stayed 2 nights in Jun 2024

10/10 Excellent

Ashim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Matab, West Hills

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean no noise and safe
Stayed 3 nights in May 2024

8/10 Good

Oseni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Amazing, will try again!
Stayed 12 nights in Mar 2024

10/10 Excellent

Kazeem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and Conducive

Good experience
Stayed 2 nights in Mar 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel had a bad smell and the pictures were so deceptive.
Stayed 1 night in Feb 2024

10/10 Excellent

Muhammad Mohsin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend
Stayed 2 nights in Jan 2024

6/10 Okay

Sadia

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
It was hard to even get an extra towel from hotel when there were 5 people staying and they gave only 1 towel and refused to cooperate
Stayed 4 nights in Dec 2023

2/10 Terrible

Ayesha

Disliked: Cleanliness
Stayed 4 nights in Jan 2024

10/10 Excellent

Abdullahi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and state of the art facilities.
Stayed 1 night in Jan 2024

10/10 Excellent

Salam

Travelled with family
Liked: Amenities
Very kind people. Geat breakfas The room very clean
Stayed 4 nights in Jan 2024

2/10 Terrible

TARIQUR

Travelled with family
Disliked: Amenities
On arrival at the property, I was told there is no such reservation. I had to find an alternate accommodation for 2 nights in madina. Very bad experience indeed.
Stayed 2 nights in Dec 2023

6/10 Okay

MD WALIUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was fine but too much noise from the other rooms and their toilets.
Stayed 5 nights in Dec 2023