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Shaza Regency Plaza

Hotel with a 24-hour front desk, near Prophet's Mosque

Photo gallery for Shaza Regency Plaza

Reception
1 bedroom, in-room safe, desk
Restaurant
Quadruple Room | Bathroom
Quadruple Room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Laundry
  • Breakfast available
  • Air conditioning
  • 24/7 front desk
  • Free WiFi
The current price is AU$154
includes taxes & fees
24 Aug - 25 Aug

Explore the area

View map
Siteen Road, Northern Destrict, Madinah, Al Madinah Province, 35980
  • Prophet's Mosque
    ‪10 min walk‬
  • The Green Dome
    ‪10 min walk‬
  • Al-Baqi Cemetery
    ‪10 min walk‬
  • Madinah (MED-Prince Mohammad Bin Abdulaziz)
    ‪13 min drive‬

Room options

View all photos for Classic Triple Room

Classic Triple Room

Classic Triple Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Electric kettle
Laptop-compatible safe
Desk
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Electric kettle
Laptop-compatible safe
Desk
  • Sleeps 4
  • 4 Twin Beds

View all photos for Classic Double or Twin Room

Classic Double or Twin Room

Classic Double or Twin Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Electric kettle
Laptop-compatible safe
Desk
  • Sleeps 2
  • 2 Twin Beds

About the area

Madinah

Shaza Regency Plaza places you in the centre of Madinah, within just a 15-minute stroll of Prophet's Mosque and Masjid Abu Dharr al Ghifari. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Plus you'll find luggage storage and a lift. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of limited parking. .Sights within a 15-minute walk of this Madinah City Center hotel include The Green Dome and Al-Baqi Cemetery.

What's nearby

  • Prophet's Mosque - 10 min walk - 0.9 km
  • The Green Dome - 10 min walk - 0.9 km
  • Al-Baqi Cemetery - 10 min walk - 0.9 km
  • Madina Mall - 4 min drive - 4.8 km
  • Quba Mosque - 5 min drive - 5.1 km

Getting around

  • Madinah Station - 17 min drive
  • Madinah (MED-Prince Mohammad Bin Abdulaziz) - 18 min drive

Restaurants

  • ‪kiffa - ‬3 min walk
  • ‪Row - ‬4 min walk
  • ‪Kiffa | كفة - ‬3 min walk
  • ‪Cafe Najd - ‬4 min walk
  • ‪الحرم - ‬3 min walk

About this property

Shaza Regency Plaza

Hotel with a 24-hour front desk, near Prophet's Mosque
As a guest of Shaza Regency Plaza, you'll find dry cleaning/laundry services and a lift. Public spaces have free WiFi.

This Madinah hotel is smoke free.

  • 432 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Lift
  • No smoking on site
Shaza Regency Plaza offers 432 air-conditioned accommodations with laptop-compatible safes and complimentary slippers. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Housekeeping is provided on request.

Languages

Arabic, English, French, German, Indonesian, Urdu

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 50 for adults and SAR 25 for children

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Shaza Regency Plaza

Children and extra beds

  • Children are welcome.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SAR 50 for adults and from SAR 25 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property accepts cash.

Property Registration Number 10007217

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Pets and service animals are not allowed on site.

Property is also known as

Shaza Regency Plaza Hotel
Shaza Regency Plaza Madinah
Shaza Regency Plaza Hotel Madinah

Frequently asked questions

Is parking available at Shaza Regency Plaza?

Onsite parking is limited.

How much does it cost to stay at Shaza Regency Plaza?

As of 20 Aug 2025, prices found for a 1-night stay for 2 adults at Shaza Regency Plaza on 24 Aug 2025 start from AU$153.72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Shaza Regency Plaza serve breakfast?

Yeah, buffet brekkie is on offer daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Shaza Regency Plaza?

No, Shaza Regency Plaza does not offer an airport shuttle service.

What time are check-in & check-out at Shaza Regency Plaza?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Shaza Regency Plaza?

No, pets and service animals are not allowed.

Shaza Regency Plaza Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 19 out of 40 reviews
Rating 8 - Good. 10 out of 40 reviews
Rating 6 - Okay. 4 out of 40 reviews
Rating 4 - Poor. 5 out of 40 reviews
Rating 2 - Terrible. 1 out of 40 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Mateen

Stayed 1 night in Apr 2025

10/10 Excellent

A

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

HUSSEIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

4/10 Poor

mohamed, Princeton

Disliked: Staff & service
I need my refund fir the following reason; First night once we arrived to hotel Regency , the AC was not working in our room #1303 we reported it and then at 1 am they moved us to another room #603 that also has broken AC . They try to fix it , it took them longer then they put us in Room #1030 at about 4:15 am. No sleep all night . In addition by moving our luggage to 3 different rooms , my wife lost her dress or was stollen from her till the following day when we complained and reported the missing dress then they brought it to us after 2 hours negotiation and denial . This was the worst experience with Expedia since 2010 and I hope to receive my full refund. Thank you
Stayed 3 nights in Apr 2025

10/10 Excellent

Umar

Stayed 5 nights in Apr 2025

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 2 nights in Apr 2025

8/10 Good

hamad

Liked: Cleanliness
Just need good cleaning for the room
Stayed 3 nights in Mar 2025

10/10 Excellent

Bilal aboobaker

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Stayed 3 nights in Mar 2025

10/10 Excellent

Md fotik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant hotel

Fantasy stay, close to Majid nabawi and everything else
Stayed 1 night in Feb 2025

4/10 Poor

Amir Ali

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very old hotel, Wifi wasn't working staff kept lying it will be fixed and they are working on it. Some staff very rude, except Minar the girl at reception she was very helpful. Very badly managed property, seems manager didn't care at all of the customers and kept over ruling staff wanting to help the customers. Not recommended at all.
Stayed 1 night in Dec 2024

10/10 Excellent

Tausif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service

It’s ’OK’ but needs improvement

This an ok hotel. 3 stars. Not much more than that though. Supposedly recently renovated in 2023, not to the best of standards. The triple room bathroom design is terrible. Very little natural sunlight in the room. And a bit cramped in the room Can’t fault the cleaning/lobby/bellboy staff though. Very friendly and service with a smile. A credit to this hotel. Just a shame the physical place itself is outdated and dingy.
Stayed 6 nights in Dec 2024

2/10 Terrible

Nasir

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Suggest avoid this hotel at any cost if possible.

Very unpleasant management. I travelled with group of 7 people and at the front desk I was told that my booking was cancelled since I did not confirm my arrival/reservation (I never received any email from the hotels management or Hotels.com). There were atleast 5 more families who had similar experience. It is below par service from Hotels.com for not letting us know of any requirements and listing such facilities. End of the day no one takes responsibility (neither the hotel nor hotels.com).
Stayed 2 nights in Dec 2024

4/10 Poor

MOHAMMAD

Travelled with family
Disliked: Staff & service, property conditions & facilities
We were four people and we were told, the rule supposedly was 3 water bottles per room. Every time we wanted to ask for something, it seemed like a huge task and as if they were doing us a huge favor. The staff were nice and friendly.
Stayed 4 nights in Dec 2024

10/10 Excellent

Malinda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to Masjid Nabawi. Near hotel 2 minutes walk have ASIAN food stalls selling Indonesian & Malaysian food. Convenience shop and laundry all around. Very good spot. Hotel ok not bad. Food ok. If you’re not fussy and picky.
Stayed 5 nights in Dec 2024

8/10 Good

Siraaj

Liked: Cleanliness, staff & service, property conditions & facilities
Wifi don't work in room
Stayed 4 nights in Nov 2024

10/10 Excellent

Tanveer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Nasia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Nov 2024

10/10 Excellent

Mohammad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay, close to the mosque.
Stayed 1 night in Dec 2024

8/10 Good

Yawor, Oldham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to the Masjid only few minutes walk. Overall good stay. Only cons the pillow way to big/high that gives you a Neck ache and the free breakfast not the best. The staff and the service was great cant fault them
Stayed 4 nights in Nov 2024

10/10 Excellent

Yasir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Atif Wasim

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Best part being Shehed at checkin who was so helpful and amazing! Made a huge difference to the stay
Stayed 1 night in Nov 2024

10/10 Excellent

Syed Israr Ul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Zuber

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No issues whatsover, great location & staff are very friendly
Stayed 5 nights in Oct 2024

6/10 Okay

Waseem, MOBILE

Liked: Cleanliness
Disliked: Staff & service
Check in staff ignored us. I did not feel welcome at all. There was 3 people at the check in counter, one was busy the other two were busy chatting. Room was clean. Hotel is old. Bathtub had leak from the roof with Brown water dripping, hope it was not poop water. Over all not too bad but will not stay there again.
Stayed 1 night in Oct 2024