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InterContinental Dar Al Hijra Madinah by IHG

5.0 star property
Luxury hotel with 24-hour front desk and coffee shop/cafe

Photo gallery for InterContinental Dar Al Hijra Madinah by IHG

Exterior
1 bedroom, minibar, in-room safe, desk
Reception
Daily buffet breakfast for a fee
Coffee/tea maker

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Air conditioning
  • Room service
The current price is AU$365
includes taxes & fees
16 Nov - 17 Nov

Explore the area

View map
King Fahad Street, Central Area, Po Box 20201, Madinah
  • Place, Prophet's Mosque
    ‪10 min walk‬
  • Place, The Green Dome
    ‪10 min walk‬
  • Place, Al-Baqi Cemetery
    ‪10 min walk‬
  • Airport, Madinah (MED-Prince Mohammad Bin Abdulaziz)
    ‪15 min drive‬

Room options

View all photos for Suite, 2 Bedrooms (Living Dining)

1 bedroom, minibar, in-room safe, desk

Suite, 2 Bedrooms (Living Dining)

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 3 Bedrooms (Living Dining)

1 bedroom, minibar, in-room safe, desk

Suite, 3 Bedrooms (Living Dining)

7.0 out of 10
Good
(2 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
  • 30 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Smoking

1 bedroom, minibar, in-room safe, desk

Classic Room, 1 King Bed, Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
Bidet
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 3 Single Beds, Smoking

1 bedroom, minibar, in-room safe, desk

Classic Room, 3 Single Beds, Smoking

8.0 out of 10
Very good
(8 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
Bidet
  • 40 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Room, 2 Single Beds, Smoking

1 bedroom, minibar, in-room safe, desk

Classic Room, 2 Single Beds, Smoking

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
Bidet
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom, Smoking (Living Dining)

1 bedroom, minibar, in-room safe, desk

Suite, 1 Bedroom, Smoking (Living Dining)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
  • 105 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Smoking

1 bedroom, minibar, in-room safe, desk

Classic Room, 1 King Bed, Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
Bidet
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Classic Room, 1 King Bed

8.8 out of 10
Excellent
(10 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
Bidet
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (High Floor)

1 bedroom, minibar, in-room safe, desk

Suite, 2 Bedrooms (High Floor)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
Bidet
  • 2 bedrooms
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite, 3 Bedrooms, Smoking

1 bedroom, minibar, in-room safe, desk

Suite, 3 Bedrooms, Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
Bidet
  • 30 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Smoking

1 bedroom, minibar, in-room safe, desk

Suite, 1 Bedroom, Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
Bidet
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
Bidet
  • 3 bedrooms
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible, Smoking

Classic Room, 1 King Bed, Accessible, Smoking

Classic Room, 1 King Bed, Accessible, Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
Bidet
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 3 Single Beds

1 bedroom, minibar, in-room safe, desk

Classic Room, 3 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
Bidet
  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Room, 2 Single Beds

1 bedroom, minibar, in-room safe, desk

Classic Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
Bidet
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 2 Single Beds

1 bedroom, minibar, in-room safe, desk

Classic Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
Bidet
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 2 Single Beds, Accessible, Smoking

1 bedroom, minibar, in-room safe, desk

Classic Room, 2 Single Beds, Accessible, Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
Bidet
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 2 Bedrooms (High Floor)

1 bedroom, minibar, in-room safe, desk

Suite, 2 Bedrooms (High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
Bidet
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Living Dining)

1 bedroom, minibar, in-room safe, desk

Suite, 1 Bedroom (Living Dining)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
TV
Separate bedroom
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 3 Bedrooms (High Floor)

1 bedroom, minibar, in-room safe, desk

Suite, 3 Bedrooms (High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
Bidet
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (High Floor)

1 bedroom, minibar, in-room safe, desk

Suite, 2 Bedrooms (High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
Bidet
  • 2 bedrooms
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite, 2 Bedrooms (High Floor)

1 bedroom, minibar, in-room safe, desk

Suite, 2 Bedrooms (High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
Bidet
  • 2 bedrooms
  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Room, 2 Single Beds (Minifridge)

1 bedroom, minibar, in-room safe, desk

Classic Room, 2 Single Beds (Minifridge)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
Bidet
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 2 Bedrooms (High Floor)

1 bedroom, minibar, in-room safe, desk

Suite, 2 Bedrooms (High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
Bidet
  • 2 bedrooms
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room

1 bedroom, minibar, in-room safe, desk

Standard Room

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
Bidet
  • 30 sq m
  • Sleeps 2
  • 1 Twin Bed

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About the area

Madinah

A luxury stay in the heart of Madinah awaits you at InterContinental Dar Al Hijra Madinah by IHG. Within just a 15-minute stroll, you'll find Prophet's Mosque and Masjid Abu Dharr al Ghifari. Highlights at this Art Deco hotel include a restaurant and in-room free WiFi. .The restaurant, Al Safa, is open for breakfast, lunch and dinner. Business travelers can take advantage of a meeting room and a business centre. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also self parking, along with the convenience of car rentals on site. .Places within a 15-minute walk of this 5-property class Madinah City Center hotel include The Green Dome and Al-Baqi Cemetery.

What's nearby

  • Prophet's Mosque - 10 min walk - 0.9 km
  • The Green Dome - 10 min walk - 0.9 km
  • Al-Baqi Cemetery - 10 min walk - 0.9 km
  • Madina Mall - 4 min drive - 4.8 km
  • Quba Mosque - 5 min drive - 5.1 km

Getting around

  • Madinah Station - 23 min drive
  • Madinah (MED-Prince Mohammad Bin Abdulaziz) - 22 min drive

Restaurants

  • ‪kiffa - ‬5 min walk
  • ‪Row - ‬7 min walk
  • ‪Kiffa | كفة - ‬2 min walk
  • ‪Cafe Najd - ‬3 min walk
  • ‪مطعم اللؤلؤة - ‬2 min walk

About this property

InterContinental Dar Al Hijra Madinah by IHG

Luxury hotel with 24-hour front desk and coffee shop/cafe
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Gift shops/newsstands, tour/ticket assistance, and concierge services are also featured at the luxury InterContinental Dar Al Hijra Madinah by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Madinah hotel.

  • 1 building
  • 195 guestrooms or units
  • 13 levels
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • 1 conference room
  • Dining venue
InterContinental Dar Al Hijra Madinah by IHG offers 195 air-conditioned accommodations with minibars and a safe. Televisions come with cable channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (SAR 50 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 85 to 140 per person
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Al Safa

Things to do

  • Shopping

Family friendly

  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift (152 centimetre wide door)
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 13 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 12:30 AM
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from 1 October 2025 to 31 August 2026 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for SAR 150.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SAR 85 to 140 per person
  • Covered self-parking fee: SAR 50 per night (in/out privileges)
  • Rollaway bed fee: SAR 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

Property Registration Number 10007902

We should mention

  • Only Muslims can go into the holy cities of Mecca and Medina.
  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Al Hijra InterContinental Madinah
Dar Al Hijra InterContinental
Dar Al Hijra InterContinental Madinah
Dar Al Madinah
Dar Hijra InterContinental
InterContinental Dar Al Hijra Madinah
InterContinental Dar Al Hijra Madinah Hotel
InterContinental Dar Al Hijra Madinah Hotel Medina
InterContinental Dar Al Hijra Madinah Medina
InterContinental Madinah Dar Al Hijra
Dar Al Hijra InterContinental Madinah Al Madinah/Medina
Dar Al Hijra Intercontinental Madinah Hotel Medina

Frequently asked questions

What is the cancellation policy at InterContinental Dar Al Hijra Madinah by IHG?

InterContinental Dar Al Hijra Madinah by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at InterContinental Dar Al Hijra Madinah by IHG?

As of 14 Nov 2025, prices found for a 1-night stay for 2 adults at InterContinental Dar Al Hijra Madinah by IHG on 16 Nov 2025 start from AU$364.58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at InterContinental Dar Al Hijra Madinah by IHG?

Yep, InterContinental Dar Al Hijra Madinah by IHG has a secured covered self car park with in/out privileges for SAR 50 per night. Onsite parking is limited.

Is InterContinental Dar Al Hijra Madinah by IHG family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that InterContinental Dar Al Hijra Madinah by IHG is a hit with families.

Does InterContinental Dar Al Hijra Madinah by IHG serve breakfast?

Yeah, buffet breakfast is offered daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at InterContinental Dar Al Hijra Madinah by IHG?

No, InterContinental Dar Al Hijra Madinah by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at InterContinental Dar Al Hijra Madinah by IHG?

Yep, you can grab a meal at InterContinental Dar Al Hijra Madinah by IHG's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at InterContinental Dar Al Hijra Madinah by IHG?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at InterContinental Dar Al Hijra Madinah by IHG?

No, pets are not allowed.

InterContinental Dar Al Hijra Madinah by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 302 out of 605 reviews
Rating 8 - Good. 178 out of 605 reviews
Rating 6 - Okay. 62 out of 605 reviews
Rating 4 - Poor. 35 out of 605 reviews
Rating 2 - Terrible. 28 out of 605 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

md

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and food.
Stayed 2 nights in Aug 2025

10/10 Excellent

Tarik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great. They were very friendly.
Stayed 3 nights in Jul 2025

8/10 Good

Ziad

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay and close to holy prophet’s mosque.
Stayed 7 nights in Jun 2025

10/10 Excellent

Mohamad

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly and helpful. This hotel was minutes away from Prophet's mosque. There are a lot of great shops ans amneties around.
Stayed 1 night in Jun 2025

10/10 Excellent

Mouhammad

Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff, clean upscale rooms, perfect location and reasonably priced for the location and season. Amazing!
Stayed 2 nights in Jun 2025

10/10 Excellent

saima

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Anamul, TRACY

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very welcoming
Stayed 1 night in May 2025

8/10 Good

Muhammad

Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious room and close by

The room was nice and the service as well. It is a bit 90s but we loved that. the only annoying thing was a chaotic road you need to cross to get to the haram
Stayed 3 nights in Apr 2025

6/10 Okay

Ali

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bathrooms need serious overdue upgrade. Broken and dirty. Very disgusting.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

The receptionist nawaf was extremely nice. The best receptionist ever. He was very respectful. It was very touching of him that he extended my check out after juma without asking him The conceirce desk were brilliant as usual. Well done to abdul hamid and his team The cleaners were also very kind and helpful Jazakallah to all The only downsight was that the cafe man called turkey was very very rude . Ask him what he did. And some of the security staff were also extremely rude
Stayed 6 nights in Apr 2025

2/10 Terrible

Remed

Business traveller
Disliked: Staff & service
They ignored all my messages about force majeure circumstances reported 10 days before check-in. It wasn't even about cancellation, but changing the dates of service only. Terrible customer experience.
Stayed 2 nights in Apr 2025

10/10 Excellent

Juber

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient all around.
Stayed 3 nights in Apr 2025

10/10 Excellent

Basharat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Water is very hot no cold water option is available
Stayed 2 nights in Apr 2025

10/10 Excellent

Fazal

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent first stay in this property definitely recommend this to my family and friends. The overall staff was very accommodating and helpful even with the language barrier.
Stayed 1 night in Apr 2025

10/10 Excellent

Hala

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel

Amazing hotel , everything was perfect from the location to cleanliness to friendliness The breakfast was so rich and delicious great chefs of coarse
Stayed 2 nights in Apr 2025

10/10 Excellent

Javeed

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpfull with everthing. Arranging rides, directing places to shop and all room services. We need an extension for a day, staff named Fersan was very helpful with the change and other stay related services. I will for sure stay here for any of my future travel to Madina. Thank you!
Stayed 3 nights in Apr 2025

10/10 Excellent

M MANIRUZZAMAN

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Apr 2025

10/10 Excellent

ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

sameer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ramadan 2025

The location, service and overall experience was excellent. Really one of the best in medinah
Stayed 7 nights in Mar 2025

10/10 Excellent

Tasneem

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Shady

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 2 nights in Mar 2025

10/10 Excellent

Fahmid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Abderrahmane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was great, Shahad customer service was outstanding!
Stayed 1 night in Mar 2025

10/10 Excellent

Adamu

Stayed 6 nights in Mar 2025