Sofitel Shahd Al Madinah

5.0 star property
Luxury hotel with 2 restaurants and health club

Photo gallery for Sofitel Shahd Al Madinah

Exterior
Property video
Suite, 1 King Bed (Imperial - Harram Partial View)
Reception
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View map
King Fahad Road, Building 2943, Madinah, 42311
  • Place, Prophet's Mosque
    ‪8 min walk‬
  • Place, The Green Dome
    ‪8 min walk‬
  • Place, Al-Baqi Cemetery
    ‪8 min walk‬
  • Airport, Madinah (MED-Prince Mohammad Bin Abdulaziz)
    ‪16 min drive‬

Room options

Classic Room, 1 King Bed

7.8 out of 10
Good
(23 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Free minibar items
TV
Premium bedding
Hairdryer
Bidet
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Classic Triple Room, 3 Single Beds

7.4 out of 10
Good
(11 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Free minibar items
TV
Premium bedding
Hairdryer
Bidet
  • 33 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

Classic Twin Room, 2 Single Beds

7.4 out of 10
Good
(18 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Free minibar items
TV
Premium bedding
Hairdryer
Bidet
  • 33 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Deluxe Room, 1 King Bed (Club)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Free minibar items
TV
Premium bedding
Hairdryer
Bidet
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed (Club,Partial Haram Plaza view)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Free minibar items
TV
Separate bedroom
Premium bedding
Hairdryer
  • 35 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (Prestige, Partial Haram Plaza view)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Free minibar items
TV
Premium bedding
Sofa bed - single
Separate bedroom
  • 42 sq m
  • 1 bedroom
  • City view
  • Sleeps 6
  • 1 King Bed

Suite, 1 Single Bed (Prestige, Partial Haram Plaza view)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Free minibar items
TV
Premium bedding
Sofa bed - single
Separate bedroom
  • 42 sq m
  • 1 bedroom
  • City view
  • Sleeps 6
  • 1 Single Bed

Suite, 1 King Bed (Prestige)

7.6 out of 10
Good
(10 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Free minibar items
TV
Premium bedding
Sofa bed - single
Separate bedroom
  • 42 sq m
  • 1 bedroom
  • City view
  • Sleeps 6
  • 1 King Bed

Suite, 1 Single Bed (Prestige)

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Free minibar items
TV
Premium bedding
Sofa bed - single
Separate bedroom
  • 42 sq m
  • 1 bedroom
  • City view
  • Sleeps 6
  • 1 Single Bed

Presidential Suite, 3 Bedrooms (Haram Plaza View)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Free minibar items
TV
3 bedrooms
Premium bedding
Shower/bath combination
  • 120 sq m
  • 3 bedrooms
  • City view
  • Sleeps 8
  • 2 King Beds

Presidential Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Free minibar items
TV
3 bedrooms
Premium bedding
Shower/bath combination
  • 120 sq m
  • 3 bedrooms
  • City view
  • Sleeps 8
  • 1 King Bed

Superior Room, 1 King Bed (Partial Haram Plaza view)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Free minibar items
TV
Separate bedroom
Premium bedding
Hairdryer
  • 31 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Twin Room, 2 Single Beds (Partial Haram Plaza view)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Free minibar items
TV
Separate bedroom
Premium bedding
Hairdryer
  • 31 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Single Beds

Deluxe Twin Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Free minibar items
TV
Premium bedding
Hairdryer
Bidet
  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Junior Suite

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Free minibar items
TV
Separate bedroom
Premium bedding
Hairdryer
  • 45 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Single Beds

Family Suite, Multiple Beds

Highlights

Air conditioning
Free cots/infant beds
Fridge
Free minibar items
TV
Premium bedding
Bathrobes
Hairdryer
  • Sleeps 7
  • 1 Double Bed and 2 Single Beds

Suite, 1 King Bed (Imperial - Harram Partial View)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Free minibar items
TV
Separate bedroom
Premium bedding
Hairdryer
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Classic Room Triple Bed

  • Sleeps 3

Club Deluxe Twin Room

  • Sleeps 2

Classic King Room

  • Sleeps 2

Club Deluxe King Room

  • Sleeps 2

Deluxe Club Room, 1 King Bed, Partial Haram Plaza View

  • Sleeps 2

Classic Twin Room

  • Sleeps 2

Prestige King Suite

  • Sleeps 4

Superior Room, 1 King Bed, Partial Haram Plaza View

  • Sleeps 2

Prestige Suite Partial Haram Plaza View, 1 King Bed

  • Sleeps 4

Presidential Suite Haram Plaza View, Three Bed Rooms

  • Sleeps 6

Prestige Suite Twin

  • Sleeps 4

Prestige Suite Partial Haram Plaza View, Twin Bed

  • Sleeps 4

Presidential Suite, Three Bed Rooms

  • Sleeps 6

Superior Room, Twin Bed, Partial Haram Plaza View

  • Sleeps 2

Family Suite Twin Room

  • Sleeps 5

Junior Suite

  • Sleeps 3

About the area

Madinah

A luxury stay in the heart of Madinah awaits you at Sofitel Shahd Al Madinah. Within just a 10-minute stroll, you'll find The Green Dome and Prophet's Mosque. Highlights at this hotel include 2 restaurants and in-room free WiFi. .The restaurant, Arabesque, is open for breakfast, lunch and dinner. Business amenities include meeting rooms, conference space, and a business centre. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. There's also the convenience of self parking. .With a stay at this 5-property class Madinah City Center hotel, you'll be 0.8 km (0.5 mi) from Al-Baqi Cemetery and 4.2 km (2.6 mi) from Quba Mosque.

What's nearby

  • Prophet's Mosque - 8 min walk - 0.7 km
  • The Green Dome - 8 min walk - 0.7 km
  • Al-Baqi Cemetery - 8 min walk - 0.7 km
  • Masjid Al Ghamamah - 12 min walk - 1.0 km
  • New Bilal Market - 17 min walk - 1.4 km

Getting around

  • Madinah Station - 14 min drive
  • Madinah (MED-Prince Mohammad Bin Abdulaziz) - 20 min drive

Restaurants

  • ‪Kiffa | كفة - ‬2 min walk
  • ‪Al-Marwa restaurant | مطعم المروة - ‬3 min walk
  • ‪Cafe Najd - ‬1 min walk
  • ‪Al Baik - ‬3 min walk
  • ‪Najd Cafe | مقهى نجد - ‬1 min walk

About this property

Sofitel Shahd Al Madinah

Luxury hotel with 2 restaurants and health club
There are 2 restaurants on site, along with a coffee shop/cafΘ. WiFi is free in public spaces. A business centre and meeting rooms are available. A health club, multilingual staff, and gift shops/newsstands are also featured at the luxury Sofitel Shahd Al Madinah. Parking is available for a fee.

This 5-star Madinah hotel is smoke free.

  • 1 building
  • 469 guestrooms or units
  • 14 levels
  • 2 dining venues
  • Conference rooms
  • Built in 2001
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Locker space
  • Coffee shop
Sofitel Shahd Al Madinah offers 469 accommodations with free minibar items and espresso makers. Beds feature premium bedding. Televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (SAR 100 per day)
  • Limited on-site self parking

Food and drink

  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Arabesque
  • Shahd Lounge
  • Ward Al Madinah

Things to do

  • Health club

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2001
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Paper towels
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 10:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee for check-in between midnight and 4:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sofitel Shahd Al Madinah

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: SAR 100 per day
  • Late check-in fee for check-in between midnight and 4:00 AM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts major credit cards, Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property Registration Number 10007643

We should mention

  • Only Muslims can go into the holy cities of Mecca and Medina.
  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Al Madina Shaza
Al Shaza
Al Shaza Madina
Shaza Al Madina
Shaza Al Madina Hotel
Shaza Al Madina Hotel Medina
Shaza Al Madina Medina
Shaza Madina
Shaza Al Madina Al Madinah/Medina
Shaza Al Madina Al Madinah/Medina

Frequently asked questions

What is the cancellation policy at Sofitel Shahd Al Madinah?

Sofitel Shahd Al Madinah offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sofitel Shahd Al Madinah?

As of 26 Dec 2025, prices found for a 1-night stay for 2 adults at Sofitel Shahd Al Madinah on 26 Jan 2026 start from AU$608.13, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sofitel Shahd Al Madinah?

Yep, Sofitel Shahd Al Madinah has a secured covered self car park for SAR 100 per day. A self car park is also available, for a fee.

What makes Sofitel Shahd Al Madinah a romantic place to stay?

24-hour room service, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Sofitel Shahd Al Madinah.

Is Sofitel Shahd Al Madinah family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Sofitel Shahd Al Madinah is a hit with families.

Does Sofitel Shahd Al Madinah serve breakfast?

You bet, brekkie is served daily.

Is there a free airport shuttle available at Sofitel Shahd Al Madinah?

No, Sofitel Shahd Al Madinah does not offer an airport shuttle service.

Is there a bar or restaurant at Sofitel Shahd Al Madinah?

Yep, you can grab a meal at Sofitel Shahd Al Madinah's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Sofitel Shahd Al Madinah?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Sofitel Shahd Al Madinah?

No, pets and service animals are not allowed.

Sofitel Shahd Al Madinah Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 362 out of 576 reviews
Rating 8 - Good. 100 out of 576 reviews
Rating 6 - Okay. 44 out of 576 reviews
Rating 4 - Poor. 29 out of 576 reviews
Rating 2 - Terrible. 41 out of 576 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Atikah

Stayed 4 nights in Sep 2025

10/10 Excellent

Yousef

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Abderrahmane

Stayed 1 night in Sep 2025

10/10 Excellent

Mohammad Suleman

Stayed 1 night in Sep 2025

10/10 Excellent

Syed

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favourite hotel to live in
Stayed 3 nights in Sep 2025

10/10 Excellent

Noor

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Sep 2025

8/10 Good

Ahmed

Travelled with family
Liked: Staff & service, room comfort
Entrance right on the haram al nabawi
Stayed 3 nights in Sep 2025

8/10 Good

Mohammad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Shafiga

Stayed 3 nights in Sep 2025

10/10 Excellent

Junaidah

Stayed 2 nights in Sep 2025

10/10 Excellent

Lita, Bellevue

👍
Stayed 1 night in Jun 2025

10/10 Excellent

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, Management are helpful in our needs.
Stayed 3 nights in Aug 2025

10/10 Excellent

Mohammad

Liked: Cleanliness
Stayed 4 nights in Sep 2025

10/10 Excellent

Moussa, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Aug 2025

10/10 Excellent

salam

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend ! Walkable distance from the masjid nabawi ,close to everything Buffet was 10/10 different varieties. Staff were so helpful and friendly
Stayed 2 nights in Aug 2025

10/10 Excellent

Safiyya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
S
Stayed 7 nights in Aug 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

4/10 Poor

Mohshin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the prophets mosque
Stayed 6 nights in Aug 2025

10/10 Excellent

Khalid

Stayed 2 nights in Aug 2025

10/10 Excellent

Aliya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about the hotel, the dining was excellent. It was very close to the masjid.
Stayed 4 nights in Aug 2025

8/10 Good

Md Wasim

Liked: Cleanliness, staff & service, property conditions & facilities
The best part of this property is just 2 mins walk to Masjid Al haram
Stayed 3 nights in Aug 2025

8/10 Good

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities
Everything went well. Like to stay again.
Stayed 3 nights in Aug 2025

8/10 Good

Shamsuddeen Murtala

Liked: Cleanliness, staff & service, property conditions & facilities
Was alright overall
Stayed 4 nights in Aug 2025

2/10 Terrible

Raisa

Stayed 4 nights in Aug 2025

10/10 Excellent

Waseem, Brampton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent property, very close to the Prophet’s masjid. The dining experience is amazing for all meal options. I have stayed in multiple places in Madina and so far this is the best.
Stayed 2 nights in Aug 2025