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Hotel Provenza Garden

3.0 star property
Hotel with a 24-hour front desk, a short walk to Lleras Park

Photo gallery for Hotel Provenza Garden

Step into the Hotel Provence Garden, where a beautifully designed entrance welcomes you.
Enjoy al fresco dining under the stars in our serene garden setting, surrounded by lush greenery and string lights.
Corridors feature a modern design with metal railings and linear lighting.
Two beds with dark headboards and white bedding, a nightstand with a lamp and table, and framed leaves adorn the walls.
Relax in style at our welcoming reception area, featuring a comfortable sofa and a lush potted plant.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Room service
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
The current price is AU$95
9 Aug - 10 Aug

Explore the area

Map
Carrera 35 No 7-58 El Poblado, Medellín, Antioquia, 50021
  • Lleras Park
    ‪3 min walk‬
  • Poblado Park
    ‪8 min walk‬
  • Santafé Mall
    ‪2 min drive‬
  • Medellín (MDE-José María Córdova Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Double Room

Relax in a stylish room with a large bed, two nightstands, and unique lamps.

Standard Double Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Separate bedroom
Memory foam bed
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Relax in a stylish room with a large bed and two smaller beds, complemented by framed artwork and modern decor.

Standard Twin Room

Highlights

Soundproofed
Air conditioning
Smart TV
Separate bedroom
Memory foam bed
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Triple Room

Two beds, a nightstand, and a table with lamps, set against a backdrop of a large window offering a view of the outside.

Classic Triple Room

Highlights

Soundproofed
Air conditioning
Smart TV
Separate bedroom
Memory foam bed
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

View all photos for Deluxe Double Room

Bathroom features a walk-in shower, toilet, and two sinks with mirrors.

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Smart TV
Separate bedroom
Memory foam bed
Separate bath and shower
Private bathroom
Cable channels
  • Sleeps 3
  • 1 King Bed

View all photos for Economy Single Room

Relax in a stylish room with a large bed, framed artworks, and a comfortable seating area.

Economy Single Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Smart TV
Separate bedroom
Memory foam bed
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bed

About the area

Medellín

At Hotel Provenza Garden you'll be within just a 15-minute stroll of popular places like Lleras Park and Medellín Clinic - El Poblado. Highlights at this hotel include in-room free WiFi and Smart TVs. .This smoke-free hotel offers free WiFi in public areas, a business centre and concierge services. Additionally, you'll find a 24-hour front desk, wedding services and luggage storage. Each morning cooked-to-order breakfast is served between 7:30 AM and 11:00 AM. There's also the convenience of airport drop-off service. .Within a 20-minute walk of this 3-property class El Poblado hotel, attractions include Poblado Park and El Tesoro Shopping Park.

What's nearby

  • Lleras Park - 3 min walk - 0.3 km
  • Medellín Clinic - El Poblado - 8 min walk - 0.7 km
  • Poblado Park - 8 min walk - 0.7 km
  • El Tesoro Shopping Park - 16 min walk - 1.4 km
  • Santafé Mall - 2 min drive - 1.5 km

Getting around

  • Alpujarra Station - 6 min drive
  • Medellín (MDE-José María Córdova Intl.) - 32 min drive

Restaurants

  • ‪Belisario - ‬1 min walk
  • ‪Calixto - ‬1 min walk
  • ‪Naan - ‬1 min walk
  • ‪Voila Vinos - ‬1 min walk
  • ‪Bogota Beer Company - ‬2 min walk

About this property

Hotel Provenza Garden

Hotel with a 24-hour front desk, a short walk to Lleras Park
WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Hotel Provenza Garden also features tour/ticket assistance, concierge services, and a front desk safe.

This 3-star Medellín hotel is smoke free.

  • 1 building
  • 58 guestrooms or units
  • 9 levels
  • Conference rooms
  • Built in 2017
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Television in lobby
  • Lift
  • No smoking on site
Hotel Provenza Garden offers 58 accommodations with air conditioning. Beds feature memory foam mattresses. 32-inch Smart televisions come with cable channels. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour airport drop-off shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:00 AM for a fee: COP 25,000 per person

Things to do

  • Designer stores
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • In a provincial park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (178 centimetre wide door)
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 9 floors
  • Built in 2017
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Memory foam mattress

Bathroom

  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels

Food and drink

  • Room service

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Provenza Garden

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately COP 25000 per person
  • Airport shuttle fee: COP 120000 per vehicle (maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Natura Express
Hotel Natura Express Medellin
Natura Express
Natura Express Medellin
Hotel Natura Medellín Medellin
Natura Medellín Medellin
Hotel Natura Medellín Medellin
Hotel Hotel Natura Medellín Medellin
Medellin Hotel Natura Medellín Hotel
Hotel Hotel Natura Medellín
Natura Medellín Medellin
Natura Medellín
Hotel Natura Express

Frequently asked questions

What makes Hotel Provenza Garden a romantic place to stay?

Romance packages, plus memory foam beds in the guestrooms, help set the scene for a romantic weekend at Hotel Provenza Garden.

How much does it cost to stay at Hotel Provenza Garden?

As of 6 Aug 2025, prices found for a 1-night stay for 2 adults at Hotel Provenza Garden on 9 Aug 2025 start from AU$95.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Provenza Garden serve breakfast?

Yeah, cooked-to-order brekkie is on offer daily between 7:30 AM and 11:00 AM.

Is there a free airport shuttle available at Hotel Provenza Garden?

No, but there's a shuttle from the hotel to the airport that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Hotel Provenza Garden?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Provenza Garden?

No, pets and service animals are not allowed.

Hotel Provenza Garden Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 63 out of 146 reviews
Rating 8 - Good. 51 out of 146 reviews
Rating 6 - Okay. 15 out of 146 reviews
Rating 4 - Poor. 10 out of 146 reviews
Rating 2 - Terrible. 7 out of 146 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rene

Liked: Amenities
Staff is great
Stayed 3 nights in Apr 2025

10/10 Excellent

Lina

Liked: Cleanliness
Stayed 4 nights in Apr 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Amenities, property conditions & facilities
I have been coming to Medellin for over 2 years now and this hotel is such a perfect location. Close to everything and in a safe area! Thank you to the staff for their hospitality.
Stayed 20 nights in Mar 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Analy

Liked: Staff & service
Stayed 3 nights in Mar 2025

8/10 Good

Yesenia

Travelled with group
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

JOHN

Stayed 3 nights in Mar 2025

10/10 Excellent

Christian, calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 3 nights in Mar 2025

10/10 Excellent

Enrique

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, Nice and helpful people. Very clean
Stayed 4 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveller

Just ok
Stayed 1 night in Mar 2021

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great room with a view. Good made to order breakfast. Waiter for breakfast was the best.
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, friendly staff, clean and modern hotel.
Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The security in the strees have to be more strected , I was atac by somo grils and the stole me money . This are need to have more police and anty drugs under covers members.
Stayed 5 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hostel

Great place. Clean rooms and comfy beds. However it is in the middle of where the parties are. If you want a quiet night not the place for you. Other than that it’s awesome. Great bar on the roof with wonderful breakfast and great views. I do recommend.
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jan 2020

4/10 Poor

JazzBoogie, Charlotte, NC

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Guest or visitor policy in 100000 pesos per visitor to room, even if they stay for 5 minutes. Its basically a "tourist" tax, even if you pay for double occupancy. If you plan on having friends visit you, do not stay at this hotel. Other than guest policy, everything else is decent.
Stayed 8 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 21 nights in Oct 2019

8/10 Good

Jorge

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2019

6/10 Okay

Verified traveller

Stayed 8 nights in Sep 2019

10/10 Excellent

Jason

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019

10/10 Excellent

Joan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place and services!, I'd probably choose the same place the next time.
Stayed 7 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area great price clean very nice 100% recommended
Stayed 1 night in Jul 2019