See all properties
Save

Heiss Hotel By Jalo

4.0 star property
Hotel with an outdoor pool, 9-minute walk to Poblado Park

Photo gallery for Heiss Hotel By Jalo

Outdoor pool, open 9:00 AM to 8:00 PM, pool umbrellas, pool loungers
Terrace/patio
Reception
Restaurant
Junior Suite

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Pet-friendly
The current price is AU$115
7 Jan - 8 Jan 2026

Explore the area

View map
1460 Cra. 43F, Medellín, Antioquia, 050021
  • Place, Poblado Park
    ‪6 min walk‬
  • Place, Lleras Park
    ‪10 min walk‬
  • Place, Medellín Clinic - El Poblado
    ‪13 min walk‬
  • Airport, Medellín (MDE-José María Córdova Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

9.2 out of 10
Wonderful
(39 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Separate bedroom
Private bathroom
Coffee/tea maker
Cable channels
Desk
  • 16 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Balcony

Standard Room, Balcony

Standard Room, Balcony

8.6 out of 10
Excellent
(35 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Smart TV
Private bathroom
Coffee/tea maker
Cable channels
Desk
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

8.8 out of 10
Excellent
(5 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Kitchen
Smart TV
Separate bedroom
Private bathroom
Coffee/tea maker
  • 31 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

You may also like

Ad
Indoor pool, outdoor pool, pool loungers

York Luxury Suites Medellín

El Poblado
  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.8 out of 5, Exceptional, 1,415 reviews
The price is AU$262
16 Dec - 17 Dec
York Luxury Suites Medellín

About the area

Medellín

At Heiss Hotel By Jalo you'll be within just a 15-minute stroll of popular places like Poblado Park and Lleras Park. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi. .At the hotel's own poolside bar, you can stop for a drink. Enjoy the gym, pool loungers and lifeguards on site. Other amenities include free Wi-Fi in public areas, a 24-hour front desk and a garden. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. .Attractions within a 30-minute walk of this 4-property class El Poblado hotel include Medellín Clinic - El Poblado and Oviedo Shopping Center.

What's nearby

  • Monterrey Comercial Mall - 5 min walk - 0.5 km
  • Poblado Park - 6 min walk - 0.6 km
  • Lleras Park - 10 min walk - 0.9 km
  • Medellín Clinic - El Poblado - 13 min walk - 1.1 km
  • Oviedo Shopping Center - 2 min drive - 2.2 km

Getting around

  • Poblado Station - 10 min walk
  • Medellín (MDE-José María Córdova Intl.) - 36 min drive

Restaurants

  • ‪General Cafe Bar - ‬2 min walk
  • ‪Clemente Café Y Flores - ‬2 min walk
  • ‪Foxey Pub - ‬3 min walk
  • ‪Tagliata - ‬3 min walk
  • ‪Malevo Restaurante - ‬3 min walk

About this property

Heiss Hotel By Jalo

Hotel with an outdoor pool, 9-minute walk to Poblado Park
Heiss Hotel By Jalo offers its guests an outdoor pool and a fitness centre. Public spaces have free WiFi. You can enjoy a drink at the pool bar. Heiss Hotel By Jalo also features a garden, pool umbrellas, and a lift. You'll have access to the outdoor pool at a partner property.

This 4-star Medellín hotel is smoke free.

  • 176 guestrooms or units
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Garden
  • Lift
  • No smoking on site
  • Bar by the pool
  • Swim-up bar
Heiss Hotel By Jalo offers 176 air-conditioned accommodations, with coffee/tea makers. 50-inch Smart televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Restaurant
Hashtag 98 Hotel By Jalo
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 1,604 reviews
The price is AU$121
18 Dec - 19 Dec
Hashtag 98 Hotel By Jalo

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: COP 50,000 for adults and COP 50,000 for children
  • A poolside bar
  • A swim-up bar

Things to do

  • Gym
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Lifeguards on site
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (102 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: COP 200000 per accommodation, per stay

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately COP 50000 for adults and from COP 50000 for children
  • Pet fee: COP 200000 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club and cash.

Property Registration Number 210165

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • This hotel caters to LGBTQ+ guests.
  • Pool access available from 9:00 AM to 8:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Heiss
Heiss Hotel Hotel
Heiss Hotel Medellín
Heiss Hotel Hotel Medellín

Frequently asked questions

What is the cancellation policy at Heiss Hotel By Jalo?

Heiss Hotel By Jalo offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Heiss Hotel By Jalo?

As of 10 Dec 2025, prices found for a 1-night stay for 2 adults at Heiss Hotel By Jalo on 7 Jan 2026 start from AU$114.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Heiss Hotel By Jalo have a pool?

Heiss Hotel By Jalo has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 9:00 AM to 8:00 PM.

Does Heiss Hotel By Jalo serve breakfast?

Yep, buffet breakfast is offered daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Heiss Hotel By Jalo?

No, Heiss Hotel By Jalo does not offer an airport shuttle service.

What time are check-in & check-out at Heiss Hotel By Jalo?

Check-in begins at 3:00 PM. Check-out time is noon.

Reviews

Heiss Hotel By Jalo Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 746 out of 1028 reviews
Rating 8 - Good. 166 out of 1028 reviews
Rating 6 - Okay. 65 out of 1028 reviews
Rating 4 - Poor. 23 out of 1028 reviews
Rating 2 - Terrible. 28 out of 1028 reviews

Reviews

10/10 Excellent

OLGA, Miami

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our 2nd time at the hotel and we love it. The rooftop is so cool and the 2 restaurants downstairs are great. The location is perfect, you can walk around and take Uber easily.
Stayed 4 nights in Sep 2025

6/10 Okay

Juan

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Been there before, service is getting bad and not enjoyable.
Stayed 5 nights in Sep 2025

6/10 Okay

Alexus

Stayed 7 nights in Aug 2025

8/10 Good

Zoraida Santiago De

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is okay
Stayed 4 nights in Sep 2025

10/10 Excellent

Hernan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomendado
Stayed 6 nights in Sep 2025

8/10 Good

laszlo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Aug 2025

10/10 Excellent

Anthony

Stayed 7 nights in Aug 2025

10/10 Excellent

Juliara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good
Stayed 2 nights in Sep 2025

8/10 Good

Sabine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely rooftop terrace
Stayed 2 nights in Aug 2025

10/10 Excellent

Ariel

Stayed 4 nights in Jun 2025

2/10 Terrible

James

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A WAIST OF MONEY!!! NO PARKING!!!!
Stayed 5 nights in Aug 2025

10/10 Excellent

Madelin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff during the breakfast made us like in home, Miguel very profesional and enthusiastic person, the others service was very good, room clean, security service very nice too
Breakfast time was supper with variety of food for everyone
The personal of service, very professional, Migue the waitre during the breakfast made us feel at home
The eco system around de hotel is very impressed, I loved
Stayed 6 nights in Aug 2025

8/10 Good

eddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
el desayuno muy bueno, pero siempre era lo mismo
Stayed 3 nights in Aug 2025

8/10 Good

Jenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. The rooftop and rooms were great. Not the quietest but safe.
Stayed 2 nights in Aug 2025

10/10 Excellent

Karina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at this hotel. The staff was very friendly and helpful from the moment I arrived. My room was spotless, with a comfortable bed and a beautiful view of the city. The breakfast buffet had a wide variety of fresh options, and the pool area was a great place to relax. The location was perfect—close to shops and restaurants but still quiet at night. I would definitely recommend this hotel and look forward to staying again.
Stayed 3 nights in Aug 2025

10/10 Excellent

CHRISTIAN

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
⭐️⭐️⭐️⭐️⭐️ Desde que llegamos al hotel, la atención fue una nota. Todo el personal siempre con una sonrisa, pendientes de cada detalle y con esa calidez que hace sentir a uno como en casa. La habitación impecable, cómoda y con una vista!! Además, la ubicación es perfecta, cerca de todo pero sin perder la tranquilidad. Lo que más me gustó fue que cada rincón del hotel tiene ese detalle que lo hace especial, pensado para que el huésped disfrute. Se nota el cariño con el que hacen las cosas. En pocas palabras, la pasamos de maravilla. Sin duda volveríamos y lo recomendaríamos a ojo cerrado. ¡Una experiencia bacanísima!
Stayed 6 nights in Aug 2025

10/10 Excellent

Angelica, Yuma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the roof top and the two restaurants really nice and good food it is convenient located
Stayed 5 nights in Aug 2025

8/10 Good

Fabricio, Alpharetta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for the momey
Stayed 1 night in Aug 2025

8/10 Good

Edwige

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are the friendliest. I particularly enjoyed one of my waiters Christian. On day 2, he had memorized my drink, my favorite spot. He was GREAT!!! I also need to mention: Hugo and Juan Manuel, they were also great waiters. We lost power for an electrical upgrade but we were told a day in advance and it lasted a little over 1 hour, no big deal. I wish the rooms had more storage for clothes. I had a kitchen equipped with microwave and stove, coffee maker, fridge.
Stayed 9 nights in Aug 2025

10/10 Excellent

Xiomara

Loved it..clean..
Stayed 4 nights in Aug 2025

10/10 Excellent

YURLEY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Zane

Stayed 3 nights in Aug 2025

10/10 Excellent

Gabriel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

shannon

Disliked: Staff & service, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Julio Cesar Serrano

Stayed 7 nights in Aug 2025