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Heiss Hotel By Jalo

4.0 star property
Hotel with an outdoor pool, a short walk to Poblado Park
VIP Access

Photo gallery for Heiss Hotel By Jalo

Outdoor pool, open 9:00 AM to 8:00 PM, pool umbrellas, pool loungers
Terrace/patio
Luxury Room, Balcony, City View
Reception
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Gym
  • Pool
  • Housekeeping
  • Pet-friendly

Explore the area

View map
1460 Cra. 43F, Medellín, Antioquia, 050021
  • Poblado Park
    ‪6 min walk‬
  • Lleras Park
    ‪10 min walk‬
  • Santafé Mall
    ‪2 min drive‬
  • Medellín (MDE-José María Córdova Intl.)
    ‪22 min drive‬

Room options

View all photos for Luxury Room, Balcony, City View

Luxury Room, Balcony, City View

Luxury Room, Balcony, City View

8.6 out of 10
Excellent
(4 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Kitchen
Smart TV
Separate bedroom
Private bathroom
Coffee/tea maker
  • 31 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, Balcony, City View

Superior Room, Balcony, City View

Superior Room, Balcony, City View

8.4 out of 10
Very good
(31 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Smart TV
Separate bedroom
Private bathroom
Coffee/tea maker
Cable channels
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, City View

Standard Room, City View

Standard Room, City View

9.0 out of 10
Wonderful
(32 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Separate bedroom
Private bathroom
Coffee/tea maker
Cable channels
Desk
  • 16 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

About the area

Medellín

At Heiss Hotel By Jalo you'll be within just a 15-minute stroll of popular places like Poblado Park and Lleras Park. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi. .At the hotel's own poolside bar, you can stop for a drink. Enjoy the gym, pool loungers and lifeguards on site. Other amenities include free Wi-Fi in public areas, a 24-hour front desk and a garden. Each morning cooked-to-order breakfast is served between 6:30 AM and 10:30 AM. .Attractions within a 30-minute walk of this 4-property class El Poblado hotel include Medellín Clinic - El Poblado and Oviedo Shopping Center.

What's nearby

  • Poblado Park - 6 min walk - 0.6 km
  • Lleras Park - 10 min walk - 0.9 km
  • Medellín Clinic - El Poblado - 13 min walk - 1.1 km
  • Oviedo Shopping Center - 2 min drive - 2.2 km
  • Santafé Mall - 2 min drive - 2.5 km

Getting around

  • Poblado Station - 10 min walk
  • Medellín (MDE-José María Córdova Intl.) - 36 min drive

Restaurants

  • ‪Hija Mía Nómada - ‬4 min walk
  • ‪Mija - ‬4 min walk
  • ‪Clemente Café Y Flores - ‬2 min walk
  • ‪Restaurante Idílico - ‬4 min walk
  • ‪Sushi Gama - ‬3 min walk

About this property

Heiss Hotel By Jalo

Hotel with an outdoor pool, a short walk to Poblado Park
Heiss Hotel By Jalo offers its guests an outdoor pool and a fitness centre. Public spaces have free WiFi. You can enjoy a drink at the pool bar. Heiss Hotel By Jalo also features a garden, pool umbrellas, and a lift. You'll have access to the outdoor pool at a partner property.

This 4-star Medellín hotel is smoke free.

  • 176 guestrooms or units
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Garden
  • Lift
  • No smoking on site
  • Bar by the pool
  • Swim-up bar
Heiss Hotel By Jalo offers 176 air-conditioned accommodations, with coffee/tea makers. 50-inch Smart televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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  • Free WiFi
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  • Air conditioning
4.6 out of 5, Wonderful, 1,370 reviews
The price is AU$149
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Hashtag 98 Hotel By Jalo

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: COP 40,000 for adults and COP 40,000 for children
  • A poolside bar
  • A swim-up bar

Things to do

  • Gym
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Lifeguards on site
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (102 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: COP 200000 per accommodation, per stay

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately COP 40000 for adults and from COP 40000 for children
  • Pet fee: COP 200000 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club and cash.

Property Registration Number 210165

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • This hotel caters to LGBTQ+ guests.
  • Pool access available from 9:00 AM to 8:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Heiss
Heiss Hotel Hotel
Heiss Hotel Medellín
Heiss Hotel Hotel Medellín

Frequently asked questions

What is the cancellation policy at Heiss Hotel By Jalo?

Heiss Hotel By Jalo offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does Heiss Hotel By Jalo have a pool?

Heiss Hotel By Jalo has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 9:00 AM to 8:00 PM.

Does Heiss Hotel By Jalo serve breakfast?

Yep, cooked-to-order breakfast is offered daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Heiss Hotel By Jalo?

No, Heiss Hotel By Jalo does not offer an airport shuttle service.

What time are check-in & check-out at Heiss Hotel By Jalo?

Check-in begins at 3:00 PM. Check-out time is noon.

Reviews

Heiss Hotel By Jalo Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 580 out of 810 reviews
Rating 8 - Good. 134 out of 810 reviews
Rating 6 - Okay. 51 out of 810 reviews
Rating 4 - Poor. 20 out of 810 reviews
Rating 2 - Terrible. 25 out of 810 reviews

Reviews

10/10 Excellent

Julio Cesar Colon

Stayed 2 nights in Jun 2025

10/10 Excellent

Maarya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, amenities, property conditions & facilities
Close to the popular center of Provenza, Beautiful area, very nice & clean room, staff helpful and attentive
Stayed 4 nights in Jun 2025

2/10 Terrible

Aldo

Stayed 1 night in May 2025

10/10 Excellent

Henry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay! Definitely will come back
Stayed 2 nights in May 2025

10/10 Excellent

Gisella

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 5 nights in May 2025

10/10 Excellent

Jemaine

Liked: Cleanliness, staff & service, property conditions & facilities
The best hotel so far
Stayed 2 nights in Jun 2025

10/10 Excellent

Anthony Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
What an amazing Hotel in the Manila district of Medellin. Complete with rooftop bar, pool and Gym. With between 150 to 250 Mbs, a workcation isn’t out of the question here. Many options for dining out are within easy walking distance from fine dining tastes to more delectable handheld food.
Stayed 7 nights in May 2025

10/10 Excellent

AHMAD

Liked: Cleanliness, amenities, property conditions & facilities
Excellent great
Stayed 5 nights in May 2025

8/10 Good

Orhan Selcuk

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great gym and rooftop - but the pool closes too early at 5pm and the wifi is bad.
Stayed 3 nights in Jun 2025

8/10 Good

Kay

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 8 nights in May 2025

10/10 Excellent

Alexander

Stayed 2 nights in May 2025

10/10 Excellent

Jemar

Liked: Cleanliness, amenities, property conditions & facilities
It was very clean. Staff at the front desk was friendly. And the area where the hotel was located was in the vicinity of alot of restaurants
Stayed 3 nights in May 2025

10/10 Excellent

Jean Hugues

Liked: Cleanliness, amenities, property conditions & facilities
Walkable and safe. Friendly staff, clean and well kept hotel.
Stayed 4 nights in May 2025

6/10 Okay

Catalina

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room was wayyyy to small! No space for luggage or clothes because there’s no closet or cabinets!
Stayed 9 nights in May 2025

2/10 Terrible

Camila

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The rooms are small. If you don't tell the hotel staff, they won't clean the bathroom or take out the trash daily. The pool wasn't in service. They didn't have room service. There was no ice when we asked for it. It's supposed to be smoke-free. The man downstairs was smoking marijuana. I told the hotel, but they did nothing. The breakfast was average, always cold food. Very expensive for such poor service. I would never return
Stayed 6 nights in May 2025

10/10 Excellent

Edson

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
-
Stayed 2 nights in May 2025

10/10 Excellent

Rychar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect, it was a small room but everything was well arranged in its place and very clean.
Stayed 3 nights in May 2025

10/10 Excellent

Henry

Liked: Cleanliness, property conditions & facilities
Great place! Definitely will come back
Stayed 2 nights in May 2025

10/10 Excellent

adjai

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 5 nights in May 2025

4/10 Poor

Luciel

Travelled with partner
Liked: Staff & service
I would love to give this hotel 5 starts in all areas, but unfortunately, even though is a relatively new hotel I don’t think is suitable for tourists that travel with partners or multiple people at once. The rooms and bed are very small, the bathroom area is tiny, doesn’t have a closet to storage your luggage they don’t have double beds room or a king size bed available either the pool area is very small and don’t provide room service. In other words that hotel is convenient for a person who will be visiting for 2 days minimum.
Stayed 5 nights in May 2025

10/10 Excellent

Idalia

I love it
Stayed 5 nights in May 2025

10/10 Excellent

John Michael, Saint Augustine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quiet rooms. Friendly staff. Great location.
Stayed 7 nights in May 2025

10/10 Excellent

Natasha

Liked: Amenities, property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

Lily Marieth

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very modern and clean, rooms are very tight and my only issue was that the day we arrived we entered the room and someone else was already installed in the room, the lady got so scared and I as well to find someone in there. Thank God she was dressed ! We had to go back down to reception who apologized for the mistake.
Stayed 2 nights in May 2025