2/10 Terrible
Maritza
11 Aug 2025
I would not recommend under any surcumstances I will tell you what they did I checked in my god mother the reservation was from the 2 of August to the 9 of which I told reception that because of charity work for church I would be checking out early they said it would be no problem that since I reserved through Expedia that they would refund those days I call Expedia I’m told by Expedia that the hotel Said no so to the hotel I have left the country I went early this morning to complain as to why they tell me to contact Expedia and they say no they continue to say it’s Expedia mean while I’m going back and forth and to all of this the hotel his very very dishonest they did not check me out in Expedia they did it on the property this is called stealing would never recommend then my opinion is go to a recognized chain of hotel that is represented internationally Colombian hotel steal now I understand why they are so distrusted this is stealing
Maritza
Stayed 7 nights in Aug 2025

































