Swissôtel Makkah

5.0 star property
Luxury hotel with 24-hour front desk and restaurant

Photo gallery for Swissôtel Makkah

Buffet
Coffee shop
Premier Room, 1 King Bed (Kaaba)
View from property
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Free WiFi
  • Housekeeping
  • Air conditioning
The current price is AU$492
includes taxes & fees
10 Jan - 11 Jan 2026

Explore the area

View map
King Abdul Aziz Endowment, Ajyad Street, Makkah, 21955
  • Place, Great Mosque of Makkah
    ‪3 min walk‬
  • Place, Kaaba
    ‪7 min walk‬
  • Place, The Clock Towers
    ‪7 min walk‬

Room options

Classic Twin Room With City View

  • Sleeps 2

Classic King Room With Haram View

  • Sleeps 2

Classic King Room with Kaaba View

  • Sleeps 2

Classic Room, 1 King Bed (Haram Partial View)

7.0 out of 10
Good
(10 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
HDTV
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed (Kaaba)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
HDTV
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Classic Room (Quad bed, City)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
HDTV
  • 32 sq m
  • Sleeps 4
  • 2 Twin Beds

Classic Room (Quad bed, Haram Partial View)

8.0 out of 10
Very good
(3 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
HDTV
  • 32 sq m
  • Sleeps 4
  • 2 Twin Beds

Classic Room (Quad bed, Kaaba)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
HDTV
  • 32 sq m
  • Sleeps 4
  • 2 Twin Beds

Classic Room, 3 Single Beds (City)

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
HDTV
  • 32 sq m
  • Sleeps 3
  • 3 Twin Beds

Classic Room, 3 Single Beds (Haram Partial View)

8.0 out of 10
Very good
(6 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
HDTV
  • 32 sq m
  • Sleeps 3
  • 3 Twin Beds

Classic Room, 3 Single Beds (Kaaba)

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
HDTV
  • 32 sq m
  • Sleeps 3
  • 3 Twin Beds

Classic Room, 2 Single Beds (City)

8.4 out of 10
Very good
(43 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
HDTV
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

Classic Room, 2 Single Beds (Haram Partial View)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
HDTV
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

Classic Room, 2 Single Beds (Kaaba)

8.6 out of 10
Excellent
(17 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
HDTV
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

Junior Suite (City)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
HDTV
  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Suite (Haram Partial View)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
HDTV
  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Suite (Kaaba)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
HDTV
  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Premier Room, 1 King Bed (Kaaba)

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
HDTV
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed (City)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
HDTV
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Premier Room, 1 King Bed (Kaaba)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
HDTV
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Royal Suite (Kaaba View)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
HDTV
  • 323 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds

Junior Suite Haram

  • Sleeps 2

Classic Room Quad Bed Haram View

  • Sleeps 4

Classic room Triple bed Haram

  • Sleeps 3

Classic Quadruple Room With City View

  • Sleeps 4

Classic room Triple bed City

  • Sleeps 3

Classic room Twin bed Haram

  • Sleeps 2

Royal Suite Kaaba

  • Sleeps 4

Classic King Room with City View

  • Sleeps 2

Junior Suite With City View

  • Sleeps 4

Classic Room Quad Bed Kaaba

  • Sleeps 4

Classic Triple Room with Kaaba View

  • Sleeps 3

Junior Suite Kaaba View

  • Sleeps 2

Classic Twin Room with Kaaba View

  • Sleeps 2

Premier King Room with Kaaba View

  • Sleeps 2

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About the area

Makkah

A luxury stay in the heart of Makkah awaits you at Swissôtel Makkah. Within just a 10-minute stroll, you'll find Great Mosque of Makkah and The Clock Towers. Highlights at this Art Deco hotel include a restaurant and in-room free WiFi. .The fine-dining restaurant, Al Rowad Restaurant, serves Mediterranean cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Business amenities include a meeting room and a business centre. Other amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available daily between 6:00 AM and 10:30 AM. There's also the convenience of an airport shuttle. .Sights within a 10-minute walk of this 5-property class Makkah City Center hotel include Well of Zamzam and Kaaba.

What's nearby

  • Great Mosque of Makkah - 3 min walk - 0.3 km
  • Kaaba - 7 min walk - 0.6 km
  • The Clock Towers - 7 min walk - 0.6 km
  • Well of Zamzam - 7 min walk - 0.6 km
  • King Fahad Gate - 8 min walk - 0.7 km

Getting around

  • Makkah Station - 15 min drive
  • Jeddah (JED-King Abdulaziz Intl.) - 73 min drive

Restaurants

  • ‪Dar Basma - ‬5 min walk
  • ‪Al Khaırat Restaurant - ‬8 min walk
  • ‪بيتزا بيت (Pizza Baith) - ‬2 min walk
  • ‪مطعم عالمية (World Restaurant) - ‬2 min walk
  • ‪Rbnb - ‬5 min walk

About this property

Swissôtel Makkah

Luxury hotel with 24-hour front desk and restaurant
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room.

A computer station is on site and WiFi is free in public spaces. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Swissôtel Makkah. An airport shuttle (available 24 hours) is available for a fee.

This 5-star Makkah hotel is smoke free.

  • 1 building
  • 1487 guestrooms or units
  • 43 levels
  • Built in 2011
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • 1 conference room
  • Dining venue
Swissôtel Makkah offers 1487 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. This accommodation has separate dining areas and includes day beds and dining tables. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a combined bath/shower unit with a hydromassage showerhead, bathrobes, slippers and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: SAR 90 for adults and SAR 45 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Al Rowad Restaurant
  • Cafe Swiss

Things to do

  • Shopping centre
  • TV in common areas

Family friendly

  • Dining table
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 43 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • HDTV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Dining table
  • Free bottled water
  • Refrigerator
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 16

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Swissôtel Makkah

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for SAR 241.5 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SAR 90 for adults and from SAR 45 for children
  • Airport shuttle fee: SAR 800 per vehicle (return, maximum occupancy 3)
  • Rollaway bed fee: SAR 241.5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, debit cards and cash. This property uses a grey water recycling system. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Property Registration Number 10007391

We should mention

  • Only Muslims can go into the holy cities of Mecca and Medina.
  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Swissôtel Makkah.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Makkah Swissotel
Swissotel Makkah
Swissotel Makkah Hotel
Swissotel Makkah Hotel Mecca
Swissotel Makkah Mecca
Swissotel Makkah
Swissôtel Makkah Hotel
Swissôtel Makkah Makkah
Swissôtel Makkah Hotel Makkah

Frequently asked questions

What is the cancellation policy at Swissôtel Makkah?

Swissôtel Makkah offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Swissôtel Makkah?

As of 10 Dec 2025, prices found for a 1-night stay for 2 adults at Swissôtel Makkah on 10 Jan 2026 start from AU$492.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Swissôtel Makkah family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Swissôtel Makkah is a hit with families.

Does Swissôtel Makkah serve breakfast?

Yeah, our travelers highly rate the buffet breakfast here! Served daily from 6:00 AM to 10:30 AM, this is the perfect spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Swissôtel Makkah?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Swissôtel Makkah?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Swissôtel Makkah?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Swissôtel Makkah?

No, pets and service animals are not allowed.

Reviews

Swissôtel Makkah Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 707 out of 1010 reviews
Rating 8 - Good. 170 out of 1010 reviews
Rating 6 - Okay. 59 out of 1010 reviews
Rating 4 - Poor. 23 out of 1010 reviews
Rating 2 - Terrible. 51 out of 1010 reviews

Reviews

10/10 Excellent

Qaisra

Liked: Amenities
Best place
Stayed 4 nights in Sep 2025

10/10 Excellent

Huma

Liked: Cleanliness, staff & service, property conditions & facilities
No spa that is a negative point because it’s need women legs and food massage needs.
Stayed 3 nights in Aug 2025

10/10 Excellent

Vahid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for money

Very nice staff amazing service the view was good food was amazing
Stayed 4 nights in Sep 2025

10/10 Excellent

Muhammad

Stayed 2 nights in Aug 2025

10/10 Excellent

Khalid

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice And good
Stayed 2 nights in Sep 2025

10/10 Excellent

khaled, Cliffsied Park

Stayed 2 nights in Sep 2025

10/10 Excellent

Amenah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and very good location Breakfast highly recommended, room service not much look around you will get much better options, less pricy.
Stayed 5 nights in Aug 2025

10/10 Excellent

SAIF ULLAH

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Anuja

Liked: Staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2025

10/10 Excellent

Tahira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My favorite hotel in Makkah
Stayed 2 nights in Aug 2025

10/10 Excellent

Shafir

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the Masjid, nice buffet option, and excellent service.
Stayed 2 nights in Aug 2025

8/10 Good

Ahmedul Kabir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, our stay was good and we appreciate the hospitality. However, we would like to suggest a few improvements specifically related to the dining experience: 1. Private Dining Arrangements: It would be beneficial to have separate dining spaces for families who prefer privacy, especially for women who observe modesty and choose not to reveal their faces in front of non-mahram individuals. 2. Sunnah-Inspired Dining Options: Incorporating options for floor seating, in line with the Sunnah of our beloved Prophet (peace be upon him), would not only be spiritually fulfilling for many guests but could also enhance your appeal to a wider audience seeking a more traditional experience. 3. Hand-Slaughtered Meat Options: Offering hand-slaughtered (zabiha) meat would be highly appreciated by guests who follow this dietary requirement. This addition could increase trust and attract more guests who prioritize this aspect in their meals. Thank you again for the overall positive experience. We hope these suggestions are taken into consideration to further improve your services.
Stayed 1 night in Aug 2025

10/10 Excellent

Muhammed

Stayed 7 nights in Aug 2025

10/10 Excellent

Ahmedul Kabir

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful seeing Kaaba from the room !
Stayed 1 night in Aug 2025

8/10 Good

Aliya

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I love the place and it’s convenient to the Haram. I did not like the way I welcomed when check in. We arrived a day late and still paid for the day however when asked to upgrade I was given mistreatment.
Stayed 3 nights in Aug 2025

10/10 Excellent

Urma

Stayed 2 nights in Aug 2025

10/10 Excellent

Nabil

Liked: Amenities
Nine
Stayed 5 nights in Aug 2025

10/10 Excellent

Shahryar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Jul 2025

10/10 Excellent

Eesha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant experience
Stayed 5 nights in Aug 2025

8/10 Good

Amina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A safe and secure hotel located in th clock tower. convenient for shopping and food places.
Stayed 6 nights in Aug 2025

10/10 Excellent

yasin

Stayed 7 nights in Aug 2025

10/10 Excellent

Mohamed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best hotel

It was a wonderful stay, staff was always courteous and professional. I hope to come again and choose the view of the Kaaba from the hotel. I will choose this hotel again.
Stayed 7 nights in Aug 2025

10/10 Excellent

Rukaiyatu Zarma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity
Stayed 6 nights in Aug 2025

8/10 Good

Bilal

Stayed 6 nights in Aug 2025

10/10 Excellent

Muhammad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service and friendly staff

We came to stay here as a family and were very delighted with the service and the cleanliness of the hotel. There was a good variety of breakfast choices available for all. The main reason we chose to stay here was at it was of close walking distance to the haram. During the day there was many places where we could go shopping and places to eat.
Stayed 6 nights in Aug 2025