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Swissôtel Al Maqam Makkah

5.0 star property
Luxury hotel with coffee shop/cafe, steps from The Clock Towers

Photo gallery for Swissôtel Al Maqam Makkah

55-inch Smart TV with satellite channels, TV
Executive Suite, 1 King Bed (No View)
Exterior
Restaurant
Room service – dining

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Laundry room
The current price is AU$377
includes taxes & fees
17 Feb - 18 Feb

Explore the area

View map
King Abdul Aziz Endowment Tower F, Ibrahim Al Khaleel St 21955, Makkah, 21955
  • Place, Great Mosque of Makkah
    ‪3 min walk‬
  • Place, The Clock Towers
    ‪3 min walk‬
  • Place, Kaaba
    ‪6 min walk‬

Room options

Classic Twin Room, 2 Single Beds

8.0 out of 10
Very good
(17 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

Classic Twin Room, 2 Single Beds, City View

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

Classic Twin Room, 2 Single Beds (Partial Kaaba View)

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

Family Suite (Partial Haram)

  • 94 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

Junior Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • 77 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Suite (Partial Haram View)

  • 77 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Suite Kaaba View

10.0 out of 10
Exceptional
(1 review)
  • 77 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Executive Suite, 2 Bedrooms (Partial Haram)

  • 166 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed

Classic Room, Twin Bed, Partial Haram View

8.2 out of 10
Very good
(12 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Single Beds

Classic Room Triple Bed, Partial Haram View

10.0 out of 10
Exceptional
(4 reviews)
  • 32 sq m
  • Sleeps 4
  • 3 Single Beds

Family Suite, 1 Double Bed

  • 94 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed

Junior Suite, 1 Double Bed with Sofa bed

  • 77 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Junior Suite Partial Kaaba View

  • 77 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Premier Triple Room, 3 Single Beds (Kaaba View)

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 3 Single Beds

Premier Twin Room, 2 Single Beds (Kaaba View)

8.0 out of 10
Very good
(6 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

Executive Suite, 1 King Bed (No View)

  • 177 sq m
  • Sleeps 5
  • 1 King Bed

Classic Room, 3 Single Beds (Partial Kaaba view)

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 3 Single Beds

Executive Suite, 2 Bedrooms, City View

  • 166 sq m
  • Sleeps 5
  • 1 Double Bed

Classic Quadruple Room, City View

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Classic Triple Room, City View

8.8 out of 10
Excellent
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 3 Single Beds

Classic Room, Quad Bed, Partial Haram View

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Classic Quadruple Room (No View)

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds

Classic Quadruple Room (Partial Kaaba View)

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Classic Room, 1 King Bed (Partial Haram View)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Premier Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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About the area

Makkah

A luxury stay in the heart of Makkah awaits you at Swissôtel Al Maqam Makkah. Within steps you'll find The Clock Towers and Great Mosque of Makkah within a short 5-minute stroll. Highlights at this hotel include a restaurant and in-room free WiFi. .The hotel's own lounge bar is a nice place to enjoy a drink. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning buffet breakfast is served between 6:00 AM and 10:00 AM. .Attractions within a 10-minute walk of this 5-property class Makkah City Center hotel include Souk Al-Khalil and Kaaba.

What's nearby

  • Great Mosque of Makkah - 3 min walk - 0.3 km
  • The Clock Towers - 3 min walk - 0.3 km
  • King Fahad Gate - 5 min walk - 0.4 km
  • Souk Al-Khalil - 6 min walk - 0.5 km
  • Kaaba - 6 min walk - 0.5 km

Getting around

  • Makkah Station - 10 min drive
  • Jeddah (JED-King Abdulaziz Intl.) - 72 min drive

Restaurants

  • ‪Brew92 - ‬5 min walk
  • ‪The Coffee Address - ‬2 min walk
  • ‪Swiss Express - ‬1 min walk
  • ‪Bateel Elan - ‬2 min walk
  • ‪Almsharf Lounge - ‬1 min walk

About this property

Swissôtel Al Maqam Makkah

Luxury hotel with coffee shop/cafe, steps from The Clock Towers
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A library, multilingual staff, and gift shops/newsstands are also featured at the luxury Swissôtel Al Maqam Makkah. The hotel can provide concierge services and wedding services.

This 5-star Makkah hotel is smoke free.

  • 1 building
  • 1624 guestrooms or units
  • 47 levels
  • Built in 2016
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Corner/local shop
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Swissôtel Al Maqam Makkah offers 1624 shared accommodations, which are air-conditioned, accessible via exterior corridors and feature a safe and coffee/tea makers. Memory foam beds feature premium bedding. 55-inch Smart televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries, hairdryers and toothbrushes and toothpaste.

This Makkah hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: SAR 370 for adults and SAR 185 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Library
  • Shopping centre
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 47 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Day bed
  • Free cot
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Shared accommodation
  • Water-efficient showers

Policies

Check-in

Check-in start time: 6:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 16

Check-out

Check-out before 2:00 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
During Ramadan, the restaurant serves sahur (pre-dawn meal) and iftar (evening meal) according to local custom.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Swissôtel Al Maqam Makkah

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for SAR 500.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SAR 370 for adults and from SAR 185 for children
  • Rollaway bed fee: SAR 500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Property Registration Number 10007391

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Swissôtel Al Maqam Makkah.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Swissotel Al Maqam Makkah Hotel Mecca
Swissotel Al Maqam Makkah Hotel
Swissotel Al Maqam Makkah Mecca
Swissotel Al Maqam Makkah
Swissotel Al Maqam Makkah
Swissôtel Al Maqam Makkah Hotel
Swissôtel Al Maqam Makkah Makkah
Swissôtel Al Maqam Makkah Hotel Makkah

Frequently asked questions

What is the cancellation policy at Swissôtel Al Maqam Makkah?

Swissôtel Al Maqam Makkah offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Swissôtel Al Maqam Makkah?

As of 14 Feb 2026, prices found for a 1-night stay for 2 adults at Swissôtel Al Maqam Makkah on 17 Feb 2026 start from AU$376.91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes Swissôtel Al Maqam Makkah a romantic place to stay?

A lounge bar and 24-hour room service, as well as memory foam beds in the guestrooms, all help set the scene for a romantic weekend at Swissôtel Al Maqam Makkah.

Is Swissôtel Al Maqam Makkah family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Swissôtel Al Maqam Makkah is a hit with families.

Does Swissôtel Al Maqam Makkah serve breakfast?

Yeah, buffet brekkie is offered daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at Swissôtel Al Maqam Makkah?

No, Swissôtel Al Maqam Makkah does not offer an airport shuttle service.

Is there a bar or restaurant at Swissôtel Al Maqam Makkah?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Swissôtel Al Maqam Makkah?

Check-in begins at 6:00 PM. Check-out time is 2:00 PM.

Are pets allowed at Swissôtel Al Maqam Makkah?

No, pets and service animals are not allowed.

Swissôtel Al Maqam Makkah Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 613 out of 1004 reviews
Rating 8 - Good. 212 out of 1004 reviews
Rating 6 - Okay. 82 out of 1004 reviews
Rating 4 - Poor. 32 out of 1004 reviews
Rating 2 - Terrible. 65 out of 1004 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Nov 2025

10/10 Excellent

Asma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money: In the same amount we paid, should have given us the haram view room
Stayed 2 nights in Nov 2025

10/10 Excellent

Fatiha

Stayed 4 nights in Nov 2025

10/10 Excellent

Abdallah Jamal

Stayed 2 nights in Nov 2025

10/10 Excellent

Asma

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Nov 2025

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, amenities
EXCELLENT
Stayed 2 nights in Nov 2025

10/10 Excellent

Abdullahal

Stayed 2 nights in Nov 2025

10/10 Excellent

Muna Abdi

Liked: Cleanliness, property conditions & facilities
Yes
Stayed 2 nights in Nov 2025

10/10 Excellent

Javed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is absolutely a first class facility. Lives upto to it's rating and reputation. We enjoyed our stay very much.
Stayed 2 nights in Oct 2025

10/10 Excellent

Intissar

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Oct 2025

8/10 Good

Asma

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff (they were having difficulties communicating but overall good), amenities
Stayed 5 nights in Nov 2025

10/10 Excellent

Abdul

Stayed 6 nights in Oct 2025

4/10 Poor

Tariq

Travelled with family
Liked: Staff & service
It would be good to have some Pakistani dishes especially paratha or halwa puri in menu. Good Pakistani style tea would also be something I would include in menu.
Stayed 5 nights in Oct 2025

10/10 Excellent

SHAFEEQUR

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to the Haram. Better than all the clock tower hotel elevators and readily available. Would stay here again.
Stayed 4 nights in Oct 2025

6/10 Okay

Belal

Stayed 6 nights in Oct 2025

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and accommodating
Stayed 3 nights in Oct 2025

10/10 Excellent

Jahed

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
With Haram view from the room and prayers can be heard on the speaker this is the best hotel I've stayed in. Shopping centre underground is very good with food courts shops and museum of the Prophet biography.
Stayed 4 nights in Oct 2025

8/10 Good

Mahdi

Stayed 5 nights in Oct 2025

10/10 Excellent

Majeda

Stayed 5 nights in Oct 2025

10/10 Excellent

UMER

Stayed 2 nights in Oct 2025

10/10 Excellent

Ahmed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 3 nights in Oct 2025

10/10 Excellent

Faisel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Samina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel for Umrah, the location is unbeatable, and the lifts are fast, which makes everything so convenient. The breakfast was decent, and the staff were incredibly friendly and attentive. They provided me with gluten-free bread and cakes every morning, which was such a thoughtful gesture. They even surprised me with a gluten-free cake sent to my room! It’s the little things like this that truly make a difference. All be back 🙃
Stayed 7 nights in Sep 2025

2/10 Terrible

Ali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a terrible experience checking in. With a booking of 2 rooms, upon check in only 1 room was available and second room was cancelled for no valid reason. We were in the lobby for over 7 hours with exhaustion and tired kids. Thank you to hotels.com which were very helpful but the hotel was not accepting to receive their calls so we felt lost. At the end we had to book a new second room with higher price because original room type was not available.
Stayed 3 nights in Oct 2025

10/10 Excellent

Zinet

Liked: Cleanliness
Stayed 2 nights in Oct 2025