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Tilal Jabal Alkabah

5.0 star property

Photo gallery for Tilal Jabal Alkabah

Aerial view
Minibar, in-room safe, soundproofing, free WiFi
Minibar, in-room safe, soundproofing, free WiFi
Minibar, in-room safe, soundproofing, free WiFi
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Business services
The current price is AU$139
includes taxes & fees
13 Apr - 14 Apr

Explore the area

View map
7569 Jabal Al Kaabah, Makkah, 24231
  • Place, Great Mosque of Makkah
    ‪5 min walk‬
  • Place, The Clock Towers
    ‪10 min walk‬
  • Place, Kaaba
    ‪11 min walk‬

Room options

Deluxe Room (King)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, City View (King)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Panoramic Suite, City View (Tiara King)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Suite, City View (Quad)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Panoramic Suite, 1 Bedroom, City View (King)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Deluxe Room (Grand)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room

  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed

Deluxe Twin Room, 1 Single Bed, City View

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

Family Room, City View

  • Sleeps 4
  • 1 King Bed and 1 Single Bed

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About the area

Makkah

A luxury stay in Makkah awaits you at Tilal Jabal Alkabah . Within just a 15-minute stroll, you'll find Great Mosque of Makkah and Well of Zamzam. Highlights at this hotel include a restaurant, a free kids' club and a 24-hour business centre. .This smoke-free hotel offers free WiFi in public areas, a business centre and concierge services. Additionally, you'll find a coffee shop/cafe and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of self parking. .Places within a 15-minute walk of this 5-property class Makkah City Center hotel include Kaaba and The Clock Towers.

What's nearby

  • Great Mosque of Makkah - 5 min walk - 0.5 km
  • King Fahad Gate - 8 min walk - 0.7 km
  • The Clock Towers - 10 min walk - 0.9 km
  • Kaaba - 11 min walk - 1.0 km
  • Well of Zamzam - 12 min walk - 1.0 km

Getting around

  • Makkah Station - 10 min drive
  • Jeddah (JED-King Abdulaziz Intl.) - 71 min drive

Restaurants

  • Archi
  • ‪AlTayebat restaurant interContinental | مطعم الطيبات انتركونتيننتال - ‬9 min walk
  • ‪Namq Cafe | نمق كافيه - ‬5 min drive
  • ‪الملتقى لاونج - ‬18 min walk
  • ‪Al Baik Jabal Omar - ‬10 min walk

About this property

Tilal Jabal Alkabah

There's a restaurant on site, as well as a coffee shop/cafe. Public spaces have free WiFi. A 24-hour business centre and meeting rooms are available. The luxury Tilal Jabal Alkabah also features a complimentary children's club, concierge services, and complimentary newspapers in the lobby. Parking is available for a fee.

This 5-star Makkah hotel is smoke free.

  • 251 guestrooms or units
  • Conference rooms
  • Kid's club (free)
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Coffee shop
  • Dining venue
Tilal Jabal Alkabah offers 251 air-conditioned accommodations with minibars and a safe. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Housekeeping is provided on a daily basis.

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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (SAR 115 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 75 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Midan
  • Shalimar

Things to do

  • Free children's club
  • Playground

Family friendly

  • Free children's club
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 6:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SAR 75 per person
  • Self-parking fee: SAR 115 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

Property Registration Number 10000423

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Shaza Makkah Hotel Mecca
Shaza Makkah Hotel
Shaza Makkah Mecca
Shaza Makkah
Tilal Jabal Alkabah Hotel
Tilal Jabal Alkabah Makkah
Tilal Jabal Alkabah Hotel Makkah
Tilal Jabal AlKabah Former Shaza Makkah

Frequently asked questions

Is parking available at Tilal Jabal Alkabah ?

Yep, Tilal Jabal Alkabah has a self car park for SAR 115 per day. A self car park is also available, for a fee.

How much does it cost to stay at Tilal Jabal Alkabah ?

As of 8 Apr 2026, prices found for a 1-night stay for 2 adults at Tilal Jabal Alkabah on 13 Apr 2026 start from AU$139, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Tilal Jabal Alkabah serve breakfast?

Yeah, our guests love the buffet brekkie here! Served daily between 6:30 AM and 10:30 AM, this is the perfect place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Tilal Jabal Alkabah ?

No, Tilal Jabal Alkabah does not offer an airport shuttle service.

Is there a bar or restaurant at Tilal Jabal Alkabah ?

Yep, you can grab a meal at Tilal Jabal Alkabah 's onsite restaurant.

What time are check-in & check-out at Tilal Jabal Alkabah ?

Check-in begins at 6:00 PM. Check-out time is noon.

Are pets allowed at Tilal Jabal Alkabah ?

No, pets are not allowed.

Tilal Jabal Alkabah Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 164 out of 260 reviews
Rating 8 - Good. 58 out of 260 reviews
Rating 6 - Okay. 23 out of 260 reviews
Rating 4 - Poor. 8 out of 260 reviews
Rating 2 - Terrible. 7 out of 260 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Sulaiman, Fountain Valley

Stayed 2 nights in Jan 2026

10/10 Excellent

Amira

Stayed 6 nights in Dec 2025

10/10 Excellent

Motya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent this property is amazing. Short walk to the Haram the staff are really polite Service is excellent Parking was Eazy I recommended it
Stayed 1 night in Dec 2025

10/10 Excellent

shahbaz

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was great, service and response was a high standard. Highly rated.
Stayed 3 nights in Dec 2025

4/10 Poor

Nadeem

Liked: Cleanliness, amenities, property conditions & facilities
The reception staff kept me waiting for long despite getting confirmation email from platform. I realised thst he did nt have the delux room and kept me waiting for 30 plus minute and at the end gave me upgrade.
Stayed 1 night in Dec 2025

10/10 Excellent

Ahsa Nabil

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 3 nights in Dec 2025

10/10 Excellent

T

Liked: Cleanliness, amenities, property conditions & facilities
The staff were really nice and our room was clean. Good location as well. Only thing is we didn’t get room service throughout our stay and had to call for toilet tissue and bin change, however they sent someone within 5 minutes. Overall, we were happy!
Stayed 6 nights in Nov 2025

4/10 Poor

Imran

Travelled with family
Disliked: Amenities, property conditions & facilities
It started with the check in when the front desk staff did not accommodate our request to have our family on one floor even though we were all on the same booking. We asked multiple times and they didn’t care. Secondly the rooms and bathrooms were very very small and not as clean as expected from a 5 star hotel. Furthermore, the WiFi was very poor. Barely worked when neeeed. Lastly, even though the haram was 7 min walk. It’s important to let the guest know that there is a steep decline and incline while walking to it. Made it very difficult to walk there. Not ideal as this is marketed as a close to haram hotel.
Stayed 3 nights in Dec 2025

6/10 Okay

Fadumo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very professional. Little mixed up with my laggege..the phone at the room was not working even the they fixed ..but the food was the worst..it was very over priced the quality of the food wasn't match
Stayed 3 nights in Nov 2025

10/10 Excellent

Fatoumata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2025

10/10 Excellent

Ahmad Abdul

Stayed 5 nights in Aug 2025

10/10 Excellent

Abdumalik, Washington

All perfect!
Stayed 2 nights in Nov 2025

6/10 Okay

Fatema

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Despite the polite and welcoming reception staff, my experience at this hotel was far from satisfactory. The room service was completely unhelpful. When I tried to order food from outside, I was met with a dry, dismissive tone and was flat-out told they would not bring it up to my room. Additionally, the location is much farther from Al Haram than advertised. You’re forced to rely on the hotel shuttle, which is highly inconvenient. Overall, the stay was not worth the hassle. I do not recommend this hotel and I will definitely not be returning.
Stayed 2 nights in Oct 2025

2/10 Terrible

Abid

Disliked: Staff & service, property conditions & facilities, room comfort
The location shown on the map was totally different. Look clise to Haram on map but don't fool a huge bridge and roads need to cross to reach in a hotel. Very inconvenience compared to the price you pay. The shower room has no door when I complain they did nothing. For a soap or shampoo you needs to call several times to get it. Thank you
Stayed 3 nights in Oct 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room and good breakfast and good service
Stayed 4 nights in Oct 2025

10/10 Excellent

Obaid, Birmingham

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very good
Stayed 2 nights in Sep 2025

10/10 Excellent

Aws

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully decorated hotel, Good location
Stayed 3 nights in Apr 2025

10/10 Excellent

SAQIB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

6/10 Okay

akbar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall a good value for money hotel

What can I say, 8 out of 10 for effort to keep customers happy, the girl at the reception (sorry can't remember her name but wore aviator style glasses) upgraded us to an interconnected rooms... Staff: are really helpful and friendly. Facilities: "Spa" what spa? Location: Checked all the maps and routes before booking and when I say it's in a bad location I mean in a bad location, I mean to get to the zam zam tower it takes about 20 mins and 10 mins to the mosque to pray.
Stayed 3 nights in Apr 2025

8/10 Good

Md Saiful

Stayed 1 night in Apr 2025

10/10 Excellent

Faiza

Travelled with family

Exeptional

Tikal Jabal is a beautiful hotel with excellent rooms, service and breakfast. The staff was exceptionally helpful. Nasir Ali, Hossain, Jiban and kawsar helped us a lot during our stay. Will surely only stay here for our next visit.
Stayed 2 nights in Apr 2025

10/10 Excellent

Zainab

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything about it 👍
Stayed 2 nights in Feb 2025

6/10 Okay

Salma

Liked: Property conditions & facilities
Stayed 4 nights in Feb 2025

6/10 Okay

Rami, Jerusalem

Travelled with family and small children
Staff need to have client orientation and be more friendly to visitors.
Stayed 2 nights in Dec 2024

8/10 Good

Kashif

Liked: Cleanliness
Location is a bit far from main gates to enter haram
Stayed 3 nights in Dec 2024