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Royal Al Mashaer Hotel

Property class: 1

Photo gallery for Royal Al Mashaer Hotel

A high-rise building with multiple floors, surrounded by a well-lit urban area with roads and parked cars.
A modern hotel lobby with a seating area, a reception desk, and a dessert display.
A living room with a sofa set, a television mounted on the wall, a potted plant, and a chandelier.
A modern living room with a sectional sofa, a patterned rug, and a small trash bin.
A hotel lobby with a grand chandelier, multiple framed portraits, and a reception desk.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Housekeeping
The current price is AU$37
includes taxes & fees
16 Aug - 17 Aug

Explore the area

View map
Al Aziziah General st., (Al Masjid Al Haram). PO Box 6672, Makkah, 24243
  • Place, Faqih Mosque
    ‪1 min walk‬
  • Place, Sheikh Abdul Aziz Ibn Baz Mosque
    ‪19 min walk‬
  • Place, Kaaba
    ‪4 min drive‬

Room options

View all photos for Double Room

A hotel room with a large bed, a nightstand with a lamp, a dresser, a television, and a red carpet.

Double Room

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Triple Room

A hotel room with two single beds, a large window with curtains, and a red carpet.

Triple Room

  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

A hotel room with a large bed, a nightstand with a lamp, a dresser, a television, and a red carpet.

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms

A hotel room with a large bed, a nightstand with a lamp, a dresser, a television, and a red carpet.

Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 4 Single Beds
  • Free Wi-Fi

View all photos for Quadruple Room

A hotel room with two single beds, a desk, and a wardrobe.

Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

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About the area

Makkah

Royal Al Mashaer Hotel puts you in the heart of Makkah, connected to a shopping centre and within a 20-minute stroll of Faqih Mosque and Sheikh Abdul Aziz Ibn Baz Mosque. Highlights at this hotel include a restaurant and in-room free WiFi. .This hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Plus you'll find luggage storage, a front desk safe and a lift. There's also the convenience of free self parking. .With a stay at this Al Aziziyah hotel, you'll be 4.6 km (2.9 mi) from Great Mosque of Makkah and 4.9 km (3 mi) from Kaaba.

What's nearby

  • Faqih Mosque - 1 min walk - 0.0 km
  • Sheikh Abdul Aziz Ibn Baz Mosque - 19 min walk - 1.7 km
  • Great Mosque of Makkah - 4 min drive - 4.3 km
  • Kaaba - 4 min drive - 4.7 km
  • The Clock Towers - 4 min drive - 5.0 km

Getting around

  • Makkah Station - 20 min drive
  • Jeddah (JED-King Abdulaziz Intl.) - 75 min drive

Restaurants

  • ‪Awan Coffee أوان القهوة - ‬3 min drive
  • ‪Al Romansiah - ‬5 min drive
  • مطعم ممتاز الپاكستاني
  • ‪Starbucks - ‬6 min walk
  • ‪AlBaik | البيك - ‬6 min walk

About this property

Royal Al Mashaer Hotel

There's a restaurant on site. WiFi is free in public spaces. Royal Al Mashaer Hotel also features concierge services, a front desk safe, and an ATM. Self parking is free.
  • 1 building
  • 198 guestrooms or units
  • 14 levels
  • Conference rooms
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • ATM
  • Lift
  • Dining venue
Royal Al Mashaer Hotel offers 198 air-conditioned accommodations with complimentary bottles of water and complimentary slippers. Beds feature pillowtop mattresses. 32-inch LCD televisions come with cable channels.

Bathrooms include a combined bath/shower unit. This Makkah hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Limited on-site self parking

Food and drink

  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 14 floors

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Hair dryer (on request)
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 2 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Water fee: SAR 2

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Apple Pay
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards, cash, mobile payments and Apple Pay.

Property Registration Number 10006958

We should mention

  • Only Muslims can go into the holy cities of Mecca and Medina.
  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • Alcohol isn't served or allowed at Royal Al Mashaer Hotel.

Property class

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Royal Al Mashaer Hotel Mecca
Royal Al Mashaer Hotel
Royal Al Mashaer Mecca
Royal Al Mashaer
Royal Al Mashaer Hotel Makkah/Mecca
Royal Al Mashaer Hotel Hotel
Royal Al Mashaer Hotel Makkah
Royal Al Mashaer Hotel Hotel Makkah

Frequently asked questions

What is the cancellation policy at Royal Al Mashaer Hotel?

Royal Al Mashaer Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Royal Al Mashaer Hotel?

As of 15 Aug 2026, prices found for a 1-night stay for 2 adults at Royal Al Mashaer Hotel on 16 Aug 2026 start from AU$37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Royal Al Mashaer Hotel?

Yep, Royal Al Mashaer Hotel has a free self car park.

Is there a free airport shuttle available at Royal Al Mashaer Hotel?

No, Royal Al Mashaer Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Royal Al Mashaer Hotel?

Yep, you can grab a meal at Royal Al Mashaer Hotel's onsite restaurant.

What time are check-in & check-out at Royal Al Mashaer Hotel?

Check-in begins at 4 PM. Check-out time is 2 PM.

Are pets allowed at Royal Al Mashaer Hotel?

No, pets are not allowed.

Royal Al Mashaer Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 33 out of 60 reviews
Rating 8 - Good. 11 out of 60 reviews
Rating 6 - Okay. 4 out of 60 reviews
Rating 4 - Poor. 5 out of 60 reviews
Rating 2 - Terrible. 7 out of 60 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Enayatullah

Liked: Cleanliness, amenities, property conditions & facilities
Staff was so nice and friendly.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Semira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is help full and positive
Stayed 10 nights in Mar 2026
Verified review

10/10 Excellent

mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Mohamoud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location and Amazing Staff. I Really Enjoyed My Stay Here, it’s Next To Everything including Kabba.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Nauman

Liked: Cleanliness, staff & service, property conditions & facilities
This Hotel was very much convenient and easy to public transportation, staff was super excellent and cooperative help alot finding out the way to your destination A
Stayed 8 nights in Mar 2025
Verified review

10/10 Excellent

Akeel

Liked: Staff & service, amenities, property conditions & facilities
Very nice place
Stayed 5 nights in Dec 2022
Verified review

10/10 Excellent

Farida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and shopping accessibility!!!
Stayed 8 nights in Mar 2025
Verified review

8/10 Good

Mohammed

Liked: Cleanliness, staff & service
the people at the reception were very kind and let us get our room before checkin time.
Stayed 5 nights in Mar 2025
Verified review

10/10 Excellent

Abdullahi

Liked: Cleanliness, staff & service, amenities
The staff were outstanding. They went beyond and above to make my stay enjoyable and I am very thankful for that.
Stayed 27 nights in Mar 2023
Verified review

10/10 Excellent

Mohamoud

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 6 nights in Oct 2023
Verified review

10/10 Excellent

Sameer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cheap and comfortable

I wasn't in most of my time at the hotel but when i was there i didn't have any problem. I woukd highly recommend good for the price too
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Mohamoud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

abdinasir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Nauman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 5 nights in Mar 2025
Verified review

2/10 Terrible

Hafida

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing good in this hotel poor sevice and arrogant recepionists ,They give water to guests for money, while in the hotels of civilized world it is free.
Stayed 2 nights in Mar 2025
Verified review

4/10 Poor

Jamal

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
.
Stayed 3 nights in Mar 2025
Verified review

6/10 Okay

Mohamed

Disliked: Staff & service
The staff & service was not supportive at all !!!
Stayed 3 nights in Mar 2025
Verified review

4/10 Poor

Sani

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No microwave to warm up food in ur room unless u come to the reception and they control on warm u want ur food to be warm ,bad water heater
Stayed 9 nights in Mar 2025
Verified review

4/10 Poor

arif

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They don’t come and clean to change the bed sheets no towels and toilet paper so cheap to provide things what you need
Stayed 4 nights in Mar 2025
Verified review

4/10 Poor

Muhammad

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Receptionist are not friendly.they need to add some more stuff for customers like there is no option for laundry as well as they need to start bus services
Stayed 5 nights in Mar 2025
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
There are shopping centers but the area is FILTHY. THE LAST THING I EXPECTED WAS TRASH ALL OVER MECCA!!! Someone kept trying to open my room door at night and The water kept electrocuting me so much so I decided to move to another hotel. There is no microwave and the shower is two feet wide and you are basically on the floor. The water gets everywhere!!! The closet kept falling apart and the doors barely moved on them... I checked out early and they offered a refund. Then later Expedia says they denied me a refund. What a joke!
Stayed 16 nights in Feb 2024
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Won't recommend

I checked into hotel but horrible experience. I won't recommend it if you are travelling from US or UK. Rooms do no seem clean, AC does not work properly. Rooms do not have enough light, table lamps were broken, restrooms are so small you can barely stand. No USB adapters and existing switches are type of old. Even the converter I took didn't work. Basic needs are not available. I checked out the next day as this hotel is far from Khana Kaaba and does not meet the expectations. They didn't give me refund yet and asked to contact Hotels.com which I tried. Hoping to get my refund soon. I will not recommend it to anyone.
Stayed 5 nights in Apr 2023
Verified review

8/10 Good

Rohollah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ikke langt unna fra Haramain 8-9km. Hotellet ligger sentralt.
Stayed 8 nights in Mar 2026
Verified review

10/10 Excellent

Mounira

Liked: Cleanliness, staff & service, property conditions & facilities
L'Hotel et tres bien situé a côté des centres commerciaux ou vous pouvez acheter tous vos cadeaux. La rue et bien animé restaurants supérettes et a 10 min en voiture du haram il y a les navettes a 5ryal ou en voiture ou taxi 10ryal par personne. Ou les bus a 5 ryal mais il met plus de temps 25min. Vraiment top je vous le recommande. Personnels tres serviable .
Stayed 22 nights in Feb 2026