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DoubleTree by Hilton Makkah Jabal Omar

4.0 star property
Central hotel connected to a shopping centre in Jabal Omar with 2 restaurants

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Photo gallery for DoubleTree by Hilton Makkah Jabal Omar

Lobby
Exterior
Premium bedding, minibar, in-room safe, desk
2 restaurants, breakfast, lunch served; local and international cuisine
Lobby
Reviews
9.2

Wonderful

Popular amenities

  • Breakfast available
  • Restaurant
  • Room serviceRoom serviceRoom service
  • HousekeepingHousekeepingHousekeeping
  • Parking availableParking availableParking available
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
Ash Shubaikah Jabal Omar, Makkah, 24231
  • Popular LocationKing Fahad Gate11 min walk
  • Popular LocationGreat Mosque of Makkah14 min walk
  • Popular LocationKaaba15 min walk
  • AirportJeddah (JED-King Abdulaziz Intl.)70 min drive

Room options

View all photos for Family Room, 2 Single Beds, Connecting Rooms, Partial View

Premium bedding, minibar, in-room safe, desk

Family Room, 2 Single Beds, Connecting Rooms, Partial View

10/10 Exceptional

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
LED TV
Blackout curtains
Premium bedding
Hairdryer
  • Sleeps 4
  • 2 Single Beds

View all photos for Family Room, 2 Single Beds, Connecting Rooms

Premium bedding, minibar, in-room safe, desk

Family Room, 2 Single Beds, Connecting Rooms

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
LED TV
Blackout curtains
Premium bedding
Hairdryer
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Fridge
LED TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Partial View

Room, 1 King Bed, Partial View

Room, 1 King Bed, Partial View

Highlights

Separate sitting area
Air conditioning
Fridge
LED TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds

7.8/10 Good

Highlights

Separate sitting area
Air conditioning
Fridge
LED TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds

Highlights

Separate sitting area
Air conditioning
Fridge
LED TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed, Accessible

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Accessible

8.3/10 Very good

Highlights

Separate sitting area
Air conditioning
Fridge
LED TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed (Haram)

Premium bedding, minibar, in-room safe, desk

Presidential Suite, 1 King Bed (Haram)

Highlights

Separate sitting area
Air conditioning
Fridge
LED TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • Sleeps 6
  • 1 King Bed

View all photos for Junior Suite, 2 Single Beds, Bay View

Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Single Beds, Bay View

Highlights

Separate sitting area
Air conditioning
Fridge
LED TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • Bay view
  • Sleeps 4
  • 2 Single Beds

View all photos for Room, 2 Single Beds, Partial View

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds, Partial View

Highlights

Separate sitting area
Air conditioning
Fridge
LED TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 2 Single Beds, Partial View

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds, Partial View

9.1/10 Wonderful

Highlights

Separate sitting area
Air conditioning
Fridge
LED TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Single Beds

10/10 Exceptional

Highlights

Separate sitting area
Air conditioning
Fridge
LED TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • City view
  • Sleeps 4
  • 2 Single Beds

Similar properties

Property amenity
Swissôtel Makkah
Free WiFi
Restaurant
Air conditioning
Breakfast available
4.3 out of 5, Excellent, (1003)
The price is AU$1,123
for 1 night
includes taxes & fees
7 June - 8 June
Swissôtel Makkah

About the area

Makkah

DoubleTree by Hilton Makkah Jabal Omar puts you in the heart of Makkah, connected to a shopping centre and within a 20-minute stroll of As-Haabee Exhibition and Alkhalil Courtyard. Highlights at this hotel include 2 restaurants and in-room free WiFi. .This business-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Added amenities include a coffee shop/cafe, a terrace and multilingual staff. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also self parking, along with the convenience of car rentals on site. .Places within a 15-minute walk of this 4-property class Jabal Omar hotel include Souk Al-Khalil and King Fahad Gate.

What's nearby

  • Souk Al-Khalil - 8 min walk
  • King Fahad Gate - 11 min walk
  • Great Mosque of Makkah - 14 min walk
  • Kaaba - 15 min walk
  • Safa and Marwah - 7 min drive

Getting around

  • Jeddah (JED-King Abdulaziz Intl.) - 70 min drive

Restaurants

  • البيك - 8 min walk
  • ستاربكس - 10 min walk
  • Executive Lounge - 3 min walk
  • مطعم المصطفى - 2 min walk
  • الملتقى لاونج - 3 min walk

About this property

DoubleTree by Hilton Makkah Jabal Omar

Central hotel connected to a shopping centre in Jabal Omar with 2 restaurants
There are 2 restaurants on site, along with a coffee shop/cafΘ. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 250 square feet (23 square metres) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly DoubleTree by Hilton Makkah Jabal Omar. For a fee, parking is available.

This 4-star Makkah hotel is smoke free.

  • 676 guestrooms or units
  • 2 dining venues
  • 250 sq ft of conference space
  • 23 sq. m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Gift shop
  • ATM
  • Lift
  • No smoking on site
  • Coffee shop
DoubleTree by Hilton Makkah Jabal Omar offers 676 accommodations with minibars and a safe. This accommodation offers separate sitting areas. Beds feature premium bedding. LED televisions come with pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a bath, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

Arabic, English, Indonesian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (SAR 300 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 80 to 250 for adults and SAR 40 to 125 for children
  • 2 restaurants
  • A coffee shop/cafe

Family friendly

  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Turndown service

Business services

  • 2 meeting rooms
  • 250 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels

Entertainment

  • LED TV
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 3:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at DoubleTree by Hilton Makkah Jabal Omar

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for SAR 600 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SAR 80 to 250 for adults and from SAR 40 to 125 for children
  • Covered self-parking fee: SAR 300 per day
  • Late check-out is available for a fee (subject to availability)
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: SAR 600 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards and cash. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

DoubleTree by Hilton Makkah Jabal Omar Property Mecca
DoubleTree by Hilton Makkah Jabal Omar Property
DoubleTree by Hilton Makkah Jabal Omar Hotel
DoubleTree by Hilton Makkah Jabal Omar Mecca
DoubleTree by Hilton Makkah Jabal Omar Hotel Mecca
DoubleTree by Hilton Makkah Jabal Omar Hotel
DoubleTree by Hilton Makkah Jabal Omar Makkah
DoubleTree by Hilton Makkah Jabal Omar Hotel Makkah

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Makkah Jabal Omar?

DoubleTree by Hilton Makkah Jabal Omar offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Makkah Jabal Omar?

As of 24 May 2024, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Makkah Jabal Omar on 30 May 2024 start from AU$181.82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Makkah Jabal Omar?

Yep, DoubleTree by Hilton Makkah Jabal Omar has a covered self car park for SAR 300 per day.

What makes DoubleTree by Hilton Makkah Jabal Omar a romantic place to stay?

24-hour room service, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at DoubleTree by Hilton Makkah Jabal Omar.

Does DoubleTree by Hilton Makkah Jabal Omar serve breakfast?

You bet, travelers give high marks to the buffet brekkie here! Offered daily between 6:30 AM and 10:30 AM, this is the perfect place to fuel up for a big day of adventure.

Is there a free airport shuttle available at DoubleTree by Hilton Makkah Jabal Omar?

No, DoubleTree by Hilton Makkah Jabal Omar does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton Makkah Jabal Omar?

Yep, you can grab a meal at DoubleTree by Hilton Makkah Jabal Omar's onsite restaurant that serves local and international cuisine.

What time are check-in & check-out at DoubleTree by Hilton Makkah Jabal Omar?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at DoubleTree by Hilton Makkah Jabal Omar?

No, pets and service animals are not allowed.

DoubleTree by Hilton Makkah Jabal Omar Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 404 out of 562 reviews" "
Rating 8 - Good. 95 out of 562 reviews" "
Rating 6 - Okay. 31 out of 562 reviews" "
Rating 4 - Poor. 11 out of 562 reviews" "
Rating 2 - Terrible. 21 out of 562 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Muhammad

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
My previous stay in November of 2023 at this place was amazing. This time around the service was less than desirable. Room wasn’t equipped with amenities such as shower gel, Ihram conformant fragrance free soap, slippers, I had to ask and took a while to get them. The soap wasn’t available though, luckily I had some remaining from last trip. The WiFi was flaky which made it difficult to call and talk with family. I think it was just super busy with pilgrims during Shaban.
Stayed 3 nights in Feb 2024

10/10 Excellent

Mosahed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love everything about this place.
It was an excellent stay from start to finish. The staff hospitality starts from the reception to the house keeping. The services and hospitality at the breakfast buffet is very welcoming and comfortable. The wait staff were very attentive. I would recommend to all friends and family. It’s literally a five minutes walk to the Al Haram. We also had partial view of the Al haram and you can hear the microphone and pray along Jamat if you can’t actually make in to the mosque
Stayed 3 nights in Feb 2024

10/10 Excellent

Sajeela Naseer

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and Awesome
It was my second stay in 2 years and I can easily say that all my future stays in Makkah are going to be at DoubleTree too
Stayed 5 nights in Feb 2024

6/10 Okay

aftab ali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great hotel for umrah but for healthy people
This was a family stay for the umrah visit to Makkah. I’ve stayed here before but since then they stopped the shuttle service to the holy mosque making this a very uncomfortable location for family with old members. They have a few electric carts running up and down the hill but depend completely. Excellent place if your young and healthy, think twice if you have limited mobility or other similar issues.
Stayed 3 nights in Feb 2024

8/10 Good

Mohiuddin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To reach haram there is a hill which can be difficult for kids. There is no more shuttle service from hotel Taxi's entry using uber is limited
Stayed 4 nights in Feb 2024

2/10 Terrible

Mahbub

Business traveller
Disliked: Staff & service
Had to take shower with cold water became sick!!!
I was assigned room 2826 where hot water ws not working after I checkedin had to take cold shower nad made me sick later! Informed front reception to have house keeping fix the hot water issue but was not corrected after few hours so requested the room accross 2827 which I checked the hotwater was working accross the coridor as the house keeping was making the room reluctantly the front desk manager switched the room after I received the key to the room.
Stayed 1 night in Feb 2024

10/10 Excellent

Zabi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was extremely clean and the breakfast buffet was excellent for the most part. However, there could have been more options for pastries instead of just bread. Would highly recommend otherwise.
Stayed 4 nights in Feb 2024

4/10 Poor

Shahnawaz

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NEVER AGAIN
After spending a long time looking at various hotels around the haram, we decided to pay the extra and go with the double tree hilton because of the reviews. Firstly there is no shuttle service to the haram so a bit of a steep walk when going but not far at all, 7-10mins. Secondly, we were a party of 7 and booked 3 rooms, they didn't provide any connecting rooms although we requested it well in advance and we had to ask for an extra bed after checking in although we had requested this early on. Rooms are not cleaned properly, staimed chairs and carpet/furniture. Bathroom sealant badly discoloured. Breakfast was ok but the service was poor. Staff are not bothered and you habe to ask for things and wait ages for them to clear tables. Also this hotel is not part of the haram area of praying with the imam. Overall, I'm shocked at the level of service and standards of rooms for a 4 star hotel!
Stayed 5 nights in Feb 2024

8/10 Good

mustafa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For that price breakfast could be way better
Stayed 1 night in Feb 2024

6/10 Okay

Ahmed, DANBURY

Travelled with family
Disliked: Cleanliness, amenities
Carpets were really dirty. Need to be cleaned and washed.
Stayed 5 nights in Feb 2024