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Al Safwah Orchid

3.0 star property

Photo gallery for Al Safwah Orchid

Reception
Front of property
Interior
Standard Double Room, Side Haram View
Reception hall

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services
The current price is AU$221
includes taxes & fees
5 Apr - 6 Apr

Explore the area

View map
Ajyad St. Al Safwah Towers, Facing King Abdul Aziz Gate, Makkah, 24231
  • Place, Great Mosque of Makkah
    ‪2 min walk‬
  • Place, Kaaba
    ‪5 min walk‬
  • Place, The Clock Towers
    ‪5 min walk‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room, Side Haram View

Standard Triple Room, Side Haram View

Standard Triple Room, Side Haram View

  • City view
  • 26 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • 25 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

  • 30 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Standard Quadruple Room , Side Haram View

Standard Quadruple Room , Side Haram View

Standard Quadruple Room , Side Haram View

  • City view
  • 30 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Standard Double Room, Side Haram View

Standard Double Room, Side Haram View

Standard Double Room, Side Haram View

  • City view
  • 20 sq m
  • Sleeps 3
  • 2 Single Beds

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About the area

Makkah

You'll be connected to a shopping centre at Al Safwah Orchid, and within a short 5-minute stroll of popular places like Great Mosque of Makkah and The Clock Towers. Highlights at this hotel include 2 restaurants and in-room free WiFi. .The restaurant, Marwa, serves international cuisine and is open for breakfast. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 6 AM and 10 AM. There's also the convenience of self parking. .With a stay at this 3-property class Makkah City Center hotel, you'll be 0.5 km (0.3 mi) from Kaaba.

What's nearby

  • Great Mosque of Makkah - 2 min walk - 0.2 km
  • Kaaba - 5 min walk - 0.5 km
  • The Clock Towers - 5 min walk - 0.5 km
  • Well of Zamzam - 5 min walk - 0.5 km
  • King Fahad Gate - 6 min walk - 0.6 km

Getting around

  • Makkah Station - 17 min drive
  • Jeddah (JED-King Abdulaziz Intl.) - 75 min drive

Restaurants

  • ‪ستاربكس - ‬3 min walk
  • ‪Dar Basma - ‬3 min walk
  • ‪Dunkin' Donuts - ‬3 min walk
  • ‪رسلانية - ‬3 min walk
  • ‪Al Qasr @ Raffles Makkah Palace - ‬3 min walk

About this property

Al Safwah Orchid

There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. WiFi is free in public spaces. Business amenities include a business centre and limo/town car service. Al Safwah Orchid also features a library, coffee/tea in common area, and concierge services. For a fee, parking is available.

This 3-star Makkah hotel is smoke free.

  • 1 building
  • 471 guestrooms or units
  • 22 levels
  • 2 dining venues
  • Deli
  • Childcare (free)
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Library
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Locker space
Al Safwah Orchid offers 471 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include slippers, complimentary toiletries and hairdryers.

This Makkah hotel provides complimentary wireless Internet access. 32-inch LCD televisions come with cable channels. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Parking on site (SAR 552 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: SAR 250 per person
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Al Morjan
  • Marwa

Things to do

  • Library

Family friendly

  • Free babysitting
  • In-room refrigerator
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 22 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dishwasher
  • Free bottled water
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SAR 250 per person
  • Self-parking fee: SAR 552 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a smoke detector in all accommodation.

Property Registration Number 10007435

We should mention

  • Only Muslims can go into the holy cities of Mecca and Medina.
  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served or allowed at Al Safwah Orchid.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Al Safwah
Al Safwah Orchid
Al Safwah Royale
Al Safwah Royale Orchid
Al Safwah Royale Orchid Hotel
Al Safwah Royale Orchid Hotel Mecca
Al Safwah Royale Orchid Mecca
Safwah
Safwah Royale Orchid
Al Safwah Royale Orchid Makkah/Mecca
Al Safwah Orchid Hotel
Al Safwah Orchid Makkah
Al Safwah Royale Orchid
Al Safwah Orchid Hotel Makkah

Frequently asked questions

Is parking available at Al Safwah Orchid?

Yep, Al Safwah Orchid has a self car park for SAR 552 per day. A self car park is also available, for a fee.

How much does it cost to stay at Al Safwah Orchid?

As of 1 Apr 2026, prices found for a 1-night stay for 2 adults at Al Safwah Orchid on 5 Apr 2026 start from AU$221, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Al Safwah Orchid serve breakfast?

You bet, buffet breakfast is offered daily between 6 AM and 10 AM.

Is there a free airport shuttle available at Al Safwah Orchid?

No, Al Safwah Orchid does not offer an airport shuttle service.

Is there a bar or restaurant at Al Safwah Orchid?

Yep, you can grab a meal at Al Safwah Orchid's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Al Safwah Orchid?

Check-in begins at 4:00 PM. Check-out time is 12:30 PM.

Are pets allowed at Al Safwah Orchid?

No, pets are not allowed.

Al Safwah Orchid Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 91 out of 266 reviews
Rating 8 - Good. 65 out of 266 reviews
Rating 6 - Okay. 56 out of 266 reviews
Rating 4 - Poor. 27 out of 266 reviews
Rating 2 - Terrible. 27 out of 266 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

4/10 Poor

Doaa

Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Dec 2025

4/10 Poor

Diana

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Checked in a dirty room. Talked to receptionist and they didnt want to change my room
Stayed 2 nights in Dec 2025

10/10 Excellent

Mohamed

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and live place with shopping
Stayed 1 night in Nov 2025

10/10 Excellent

Hamze

Stayed 1 night in Nov 2025

6/10 Okay

hammad

Travelled with family
Liked: Cleanliness
Everything needs to be improved. My room was supposed to be partial haram view but there was another building right in front of the window so no view. Room services were subpar. Great thing is its closeness to Al haram.
Stayed 2 nights in Nov 2025

8/10 Good

Jawad

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful. Property location is excellent as it is part of Haram. There is room for improving the condition of rooms, washrooms and common areas.
Stayed 5 nights in Nov 2025

6/10 Okay

Magdy, ottawa

Liked: Cleanliness, amenities, property conditions & facilities
only the bed was hard ,need to be more comfortable ,nice breakfast ,great location , nice mosque inside the building
Stayed 1 night in Nov 2025

6/10 Okay

Irfan

Stayed 1 night in Nov 2025

10/10 Excellent

Choman

غريت
Stayed 6 nights in Oct 2025

8/10 Good

Mohammed

Stayed 4 nights in Sep 2025

10/10 Excellent

MAISA

Stayed 2 nights in Sep 2025

6/10 Okay

Asad

Travelled with family
Disliked: Property conditions & facilities
The staff wasn't very comfortable with the English language. I called room service, requesting for my food to be warmed up. Instead, they brought me a new plate of food (and charged me for it) and told me that they don't have the facility to warm up patrons' food. Clean room but worn-out carpet. Overall good but the communication with the chef making omelette was the issue, he was in a hurry and even after asking to cook the omelette properly he gave us half cooked omelette.
Stayed 4 nights in Oct 2025

10/10 Excellent

Fathima Nuzha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient clean rooms
Stayed 2 nights in Oct 2025

10/10 Excellent

fatama

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay at Al Safwah was amazing right outside the haram lots of food places and shops for shopping. Overall great stay would come again. Breakfast was also really good.
Stayed 6 nights in Oct 2025

10/10 Excellent

mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2025

6/10 Okay

Mohammad

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

2/10 Terrible

Omar

Hotel.com

Due to unforeseen circumstances, I was unable to arrive on the originally scheduled date of my booking. I reached out to Hotels.com in an attempt to either cancel or reschedule my booking, but unfortunately, I did not receive a timely response. Additionally, it appears that no effort was made by Hotels.com to contact the hotel to update or modify my reservation accordingly. I kindly request your assistance in reviewing this matter and seeing if any resolution can be offered, given the situation. Thank you for your support. Never to book with hotel.com. They use agoda which is cheaper than rate their website and agoda give free cancellation. Hotels.com don’t
Stayed 1 night in Sep 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
May God the Sustainer accept from all the Pilgtims, pray to be back soon
Stayed 1 night in Sep 2025

6/10 Okay

babar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room is nice location is nice stuff s nice
Stayed 3 nights in Sep 2025

6/10 Okay

FARIA

Stayed 3 nights in Sep 2025

2/10 Terrible

Hend

Stayed 1 night in Aug 2025

6/10 Okay

Huda

Stayed 2 nights in Aug 2025

10/10 Excellent

MOHANAD

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff and good breakfast, very close to Haram.
Stayed 3 nights in Aug 2025

2/10 Terrible

Nasrullah

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only good thing is location, very close to the Haram. Big time discrimination, they give us a room like grave, with dirty amenities, ripped blankets ,rude behavior. After fighting till next day without sleep, they chane the room , and that was while new world ,nice window, clean amenities better quality blankets and well behaved house keeping staff.
Stayed 7 nights in Jul 2025

6/10 Okay

shabnam, Arlington

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is listed as a 5-star property on sites.they're trying to avoid reviews on those platform to keep it a 5 star. I initially booked through one of that platform but the hotel contacted me shortly after asking me to cancel and rebook through here.later discovered others had reported similar experiences as they avoiding reviews on those platform. The main advantage of this hotel is its location. If staying near the Haram is your priority, it’s a decent option. The Safa Tower connects to the Clock Tower, and while you’ll need to change two elevators and use an escalator, the walk to the Haram is still fairly convenient. In fact, having stayed at the Fairmont before, I’d say this hotel might be slightly closer to the Haram entrance. That said, service and accessibility were disappointing. You have to walk through a market and take escator to reach the entrance with no clear signage or staff to guide you.Taxis aren’t allowed to stop directly outside, so getting one can be a hassle often requiring a long wait for drivers to come from upper parking. Check-in was also poor. The staff handed me the key without explaining anything or where my room,hotel facilities, or breakfast is,which was included in my booking. I had to ask for basic directions myself. For a hotel claiming to be 5-star, the service fell far short. Overall, I’d rate this hotel as a 2 to 3-star property at best. It’s only worth considering
black stuff around sink and even some parts of shower
super nasty. in picture it looks cleaner lol
Stayed 3 nights in Jul 2025