Al Ebaa Hotel

Mountain hotel connected to the convention centre in Makkah with 3 restaurants

Photo gallery for Al Ebaa Hotel

Exterior
Lift
Reception
Reception
Triple Room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • 24/7 front desk
The current price is AU$125
includes taxes & fees
27 Jan - 28 Jan

Explore the area

View map
3280, Umm Al-Qura Road, Makkah, 24231
  • Place, Great Mosque of Makkah
    ‪8 min walk‬
  • Place, The Clock Towers
    ‪13 min walk‬
  • Place, Kaaba
    ‪15 min walk‬

Room options

Deluxe Double or Twin Room

9.0 out of 10
Wonderful
(30 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Smart TV
Blackout curtains
Designer toiletries
Rainfall showerhead
  • Sleeps 2
  • 2 Single Beds
  • City view

Triple Room

7.2 out of 10
Good
(7 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Smart TV
Blackout curtains
Designer toiletries
Rainfall showerhead
  • Sleeps 3
  • 3 Single Beds

Quadruple Room

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Smart TV
Blackout curtains
Designer toiletries
Rainfall showerhead
  • Sleeps 4
  • 4 Single Beds

Standard Twin Room

  • Sleeps 2

Standard Quadruple Room

  • Sleeps 4

Standard Triple Room

  • Sleeps 3

Standard King Room

  • Sleeps 2

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About the area

Makkah

Al Ebaa Hotel places you in the centre of Makkah, connected to the convention centre and within just a 15-minute stroll of popular places like Great Mosque of Makkah and Kaaba. Highlights at this hotel include 3 restaurants and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Added amenities include a coffee shop/cafe, luggage storage and a lift. Each morning continental breakfast is served between 7:00 AM and 10:00 AM. There's also the convenience of self parking. .Attractions within a 15-minute walk of this 3.5-property class Makkah City Center hotel include King Fahad Gate and The Clock Towers.

What's nearby

  • Great Mosque of Makkah - 8 min walk - 0.7 km
  • Souk Al-Khalil - 10 min walk - 0.9 km
  • King Fahad Gate - 11 min walk - 1.0 km
  • The Clock Towers - 13 min walk - 1.1 km
  • Kaaba - 15 min walk - 1.3 km

Getting around

  • Makkah Station - 7 min drive
  • Jeddah (JED-King Abdulaziz Intl.) - 69 min drive

Restaurants

  • ‪لحظة كيف - ‬14 min walk
  • ‪ALBAIK | البيك - ‬12 min walk
  • ‪Executive Lounge - ‬12 min walk
  • ‪Thaj Baik - ‬7 min walk
  • ‪الملتقى لاونج - ‬11 min walk

About this property

Al Ebaa Hotel

Mountain hotel connected to the convention centre in Makkah with 3 restaurants
There are 3 restaurants on site, along with a coffee shop/cafΘ. Public spaces have free WiFi. Al Ebaa Hotel also features concierge services, an ATM, and a lift. For a fee, parking is available.

This 3.5-star Makkah hotel is smoke free.

  • 416 guestrooms or units
  • 3 dining venues
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • ATM
  • Lift
  • No smoking on site
  • Coffee shop
Al Ebaa Hotel offers 416 air-conditioned accommodations with a safe and complimentary bottles of water. Smart televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead, slippers, designer toiletries and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include coffee/tea makers and blackout curtains. An iron/ironing board, hairdryers and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (SAR 90 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: SAR 45 for adults and SAR 30 for children
  • 3 restaurants
  • A coffee shop/cafe

Things to do

  • Art gallery
  • Designer stores
  • Shopping centre

Family friendly

  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping on request
  • Turndown service

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Front entrance ramp
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:30 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Late check-in fee for check-in between 8:30 PM and 10:30 PM
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Al Ebaa Hotel

Children and extra beds

  • Children are welcome.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately SAR 45 for adults and from SAR 30 for children
  • Covered self-parking fee: SAR 90 per day
  • Late check-in fee for check-in between 8:30 PM and 10:30 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property only accepts cash. Noise-free guestrooms cannot be guaranteed.

Property Registration Number 10002124

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Al Ebaa Hotel Hotel
Al Ebaa Hotel Makkah
Al Ebaa Hotel Hotel Makkah

Frequently asked questions

What is the cancellation policy at Al Ebaa Hotel?

Al Ebaa Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Al Ebaa Hotel?

As of 24 Jan 2026, prices found for a 1-night stay for 2 adults at Al Ebaa Hotel on 27 Jan 2026 start from AU$125.37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Al Ebaa Hotel?

Yep, Al Ebaa Hotel has a covered self car park for SAR 90 per day. A self car park is also available, for a fee.

Does Al Ebaa Hotel serve breakfast?

Yeah, continental breakfast is available daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Al Ebaa Hotel?

No, Al Ebaa Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Al Ebaa Hotel?

Yep, Al Ebaa Hotel has 3 restaurants.

What time are check-in & check-out at Al Ebaa Hotel?

Check-in begins at 4:30 PM. Check-out time is 12:30 PM.

Are pets allowed at Al Ebaa Hotel?

No, pets and service animals are not allowed.

Al Ebaa Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 349 out of 590 reviews
Rating 8 - Good. 144 out of 590 reviews
Rating 6 - Okay. 63 out of 590 reviews
Rating 4 - Poor. 15 out of 590 reviews
Rating 2 - Terrible. 19 out of 590 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Nargis

Liked: Cleanliness, property conditions & facilities, room comfort
Yes excellent
Stayed 8 nights in Oct 2025

8/10 Good

Liban

Stayed 3 nights in Oct 2025

10/10 Excellent

Refaat

Stayed 4 nights in Oct 2025

10/10 Excellent

Tariq

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service very close to the Haram. Either walk through Anjum Hotel or the bridge. 5-10min walk max!
Stayed 5 nights in Oct 2025

8/10 Good

USMAN OGWU

Liked: Staff & service, room comfort
Stayed 4 nights in Oct 2025

8/10 Good

Toufik

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 10 nights in Sep 2025

10/10 Excellent

mohsin

Stayed 6 nights in Oct 2025

8/10 Good

Taylan

Stayed 8 nights in Sep 2025

8/10 Good

Mohammad Ali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy
Stayed 4 nights in Oct 2025

10/10 Excellent

Omar Aziz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel few minutes walk to the Harem and amenities
Stayed 6 nights in Oct 2025

10/10 Excellent

Abdullah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms and great service, only takes away that their showers doesn't have doors and they are working on a solution for it
Stayed 3 nights in Oct 2025

10/10 Excellent

Demba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very great hotel, I recommend to all.
Stayed 4 nights in Sep 2025

8/10 Good

shahrukh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine don’t have any issue
Stayed 5 nights in Oct 2025

10/10 Excellent

Mohammed

Stayed 3 nights in Sep 2025

10/10 Excellent

ISSAMEDDINE

Liked: Cleanliness, amenities, property conditions & facilities
No idea
Stayed 3 nights in Sep 2025

10/10 Excellent

safia

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff Clean room Convenient for trip
Stayed 6 nights in Sep 2025

10/10 Excellent

safia

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room friendly staff
Stayed 6 nights in Sep 2025

6/10 Okay

Usmaan

Liked: Staff & service

AL EBAA - AVERAGE

We booked for 18th Sept and was due to check in by 4pm. However, due to unforeseen circumstances of delayed flights, we arrived on 19th at 7am! So we had 5 hours left. The reception staff allowed us to have a later check in for 2pm, but it seemed a little waste for a whole night stay, it would have been nicer for the hotel to accommodate better to keep customers satisfied. The room itself: Was extremely hot with AC not working! Beds not as comfortable as some of the other hotels we have stayed in. Average I would say but we are giving this hotel another chance for 2 nights next week! Let's see how it goes...
Stayed 1 night in Sep 2025

10/10 Excellent

Surhata

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how the staff clean the room everyday. They should check the cooler fridge seems its not working and some of the food we put were wasted . Overall our stay is good Alhamdulillah . 10-15 mins walk to haram . Much easier if you go through anjum hotel in their underground escalator straight away to haram.
Stayed 5 nights in Sep 2025

10/10 Excellent

Sadia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay with my mum

The staffs were really friendly- especially the brothers at the reception and the bed was super comfortable alhamdulilah. From this hotel you can walk down towards Hotel Anjum car park and reach the Haram, which is amazing as it takes 7 minutes to get there!
Stayed 1 night in Sep 2025

8/10 Good

Mohammed Hamza

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Really nice hotel with good service, there are a few issues you may come accross (e.g. AC was not powerful enough, Fridge was not working properly, missing room amenities, no iron or ironing board etc). But Alhamdulilah you get decent value for money. The staff were very helpful, ESPECIALLY the cleaners. The service from the cleaner who dealt with our room was extra special (Muhammad Shakil Miah from Bangladesh), who went out of his way to help us with many of the problems we had.
Stayed 7 nights in Sep 2025

4/10 Poor

Zaeem

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Shafina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent. Loved it would stay again.

The staff were really friendly and helpful. In house cafe was handy, hotel lobby and lounge was spacious , rooms cleaned daily, toiletries left were of good quality, rooms had comfortable beds and were clean and modern. The walk to the harem due to the nearest gates being closed for building works was an issue, otherwise it is a 8/10 minute walk but it’s uphill and you can cut through the Anjum hotel escalates making it shorter. We however used the complimentary buses that Marriot, Double Tree Hilton and Jabar Omar put on for people staying as these hotels were just opposite and they didn’t mind us using it. So we were dropped off at the clock tower entrance . The hotel is just behind the clock tower and located opposite the Conrad hotels chain . They gave us complementary water in the rooms every day. It’s a really nice 4 star. The y lent me chargers and iron too as we couldn’t bring all our luggage and it didn’t make a difference as the hotel offered us mostly everything.
Stayed 5 nights in Sep 2025

10/10 Excellent

Mahmoud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect, thank you
Stayed 4 nights in Sep 2025

6/10 Okay

Mijed

Liked: Cleanliness, staff & service
The hotel has no fridge in the rooms, so that make it difficult with hot weather.
Stayed 1 night in Aug 2025