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Holiday Express & Suites Portales by IHG

2.5 star property
Hotel in Portales with indoor pool and free breakfast

Photo gallery for Holiday Express & Suites Portales by IHG

Property entrance
Exterior
Free buffet breakfast
Standard Room, 1 King Bed
Spa

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$183
includes taxes & fees
16 Feb - 17 Feb

Explore the area

View map
1901 W 2nd St, Portales, NM, 88130
  • Place, Eastern New Mexico University
    ‪8 min walk‬
  • Place, Al Whitehead Field
    ‪8 min walk‬
  • Place, Blackwater Draw Museum
    ‪14 min walk‬
  • Airport, Clovis, NM (CVN-Clovis Municipal)
    ‪39 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Room amenity

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(22 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Microwave
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Microwave
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

About the area

Portales

At Holiday Express & Suites Portales by IHG you'll be within just a 15-minute stroll of Roosevelt General Hospital and Eastern New Mexico University. Highlights at this hotel include free buffet breakfast, an indoor swimming pool and free self-parking. .Enjoy the gym and Hot tub. A meeting room and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas and laundry facilities. .Sights within a 15-minute walk of this Portales hotel include Roosevelt County Museum and Greyhound Arena.

What's nearby

  • Eastern New Mexico University - 8 min walk - 0.7 km
  • Al Whitehead Field - 8 min walk - 0.7 km
  • Blackwater Draw Museum - 14 min walk - 1.2 km
  • Greek Park - 14 min walk - 1.2 km
  • Golden Student Success Center - 15 min walk - 1.3 km

Getting around

  • Clovis, NM (CVN-Clovis Municipal) - 38 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Goober McCool's - ‬4 min drive
  • ‪Sonic Drive-In - ‬3 min drive
  • ‪Juanito's Mexican Restaurant - ‬4 min drive
  • ‪Something Different Grill - ‬2 min drive

About this property

Holiday Express & Suites Portales by IHG

Hotel in Portales with indoor pool and free breakfast
Holiday Express & Suites Portales by IHG offers its guests an indoor pool, Access to hot tub, and a fitness centre. WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is served. A vending machine, an arcade/games room, and laundry facilities are also featured at the business-friendly Holiday Express & Suites Portales by IHG. Self parking is free.

This Portales hotel is smoke free.

  • 65 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front desk safe
  • Games room or arcade
  • Television in lobby
  • No smoking on site
  • 1 conference room
Holiday Express & Suites Portales by IHG offers 65 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Similar properties

Exterior
Fairfield Inn & Suites by Marriott Clovis
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.4 out of 5, Excellent, 616 reviews
The price is AU$181
includes taxes & fees
14 Feb - 15 Feb
Fairfield Inn & Suites by Marriott Clovis

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Arcade/game room
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Express Hotel Portales
Holiday Express Portales
Holiday Express Portales Hotel
Holiday Express Suites Portales
Express Suites Portales

Frequently asked questions

What is the cancellation policy at Holiday Express & Suites Portales by IHG?

Holiday Express & Suites Portales by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Express & Suites Portales by IHG?

As of 5 Feb 2026, prices found for a 1-night stay for 2 adults at Holiday Express & Suites Portales by IHG on 16 Feb 2026 start from AU$183.44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Express & Suites Portales by IHG?

Yep, Holiday Express & Suites Portales by IHG has a free self car park.

Does Holiday Express & Suites Portales by IHG have a pool?

Holiday Express & Suites Portales by IHG has an indoor pool.

Is Holiday Express & Suites Portales by IHG family-friendly?

You bet! With amenities such as an arcade and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Holiday Express & Suites Portales by IHG is a hit with families.

Does Holiday Express & Suites Portales by IHG serve breakfast?

Yep, complimentary buffet breakfast is on offer at Holiday Express & Suites Portales by IHG.

Is there a free airport shuttle available at Holiday Express & Suites Portales by IHG?

No, Holiday Express & Suites Portales by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Express & Suites Portales by IHG?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Express & Suites Portales by IHG?

No, only service animals are allowed.

Holiday Express & Suites Portales by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 213 out of 367 reviews
Rating 8 - Good. 86 out of 367 reviews
Rating 6 - Okay. 38 out of 367 reviews
Rating 4 - Poor. 11 out of 367 reviews
Rating 2 - Terrible. 19 out of 367 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great breakfast and the room was very comfortable. If we are every in the area, we will stay at you place.
Stayed 1 night in Oct 2025

10/10 Excellent

Abby

Travelled with family
Liked: Amenities
Excellent
Stayed 1 night in Oct 2025

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service from staff — both front desk and housekeeping! Room was clean and quiet.
Stayed 3 nights in Oct 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Matthew

Travelled with family
Liked: Staff & service, room comfort
The room smelled musty, the keys didnt work to the room. Had to go down several time to fet a new key each time. The hotel needs to replace the card readers on every room. I shouldnt have to go down to the front desk 2 times in 1 noght because my room key card stopped working.
Stayed 1 night in Oct 2025

10/10 Excellent

Michelle, Rio Rancho

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went on a quick trip to see our daughter sing at ENMU. The Hotel was clean, and safe. We loved the breakfast everything was fresh and tasty! The Staff was friendly and helpful, we will return❤️
Stayed 1 night in Oct 2025

10/10 Excellent

VICTOR

Liked: Cleanliness
Great stay
Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

8/10 Good

Brendan

Liked: Property conditions & facilities
I like staying here. This was my third time staying at this hotel. I would tell others to stay here as well. The breakfast was good and the rooms were comfortable and clean.
Stayed 1 night in Sep 2025

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Fidelis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Stayed 4 nights in Aug 2025

8/10 Good

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice staff
Stayed 3 nights in Aug 2025

10/10 Excellent

Alysia

Stayed 1 night in Aug 2025

10/10 Excellent

nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Miguel

Travelled with partner
Liked: Amenities, property conditions & facilities
Staff always so helpful
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had to make a last minute trip to Dora, I always book here no matter if its for one night or multiple nights. It"s always clean and well maintained and of course the kids love to pool.
Stayed 1 night in Aug 2025

10/10 Excellent

Armida

Liked: Cleanliness, amenities, property conditions & facilities
Overall good stay
Stayed 1 night in Jul 2025

6/10 Okay

Elisha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Reservation was for 4 people and they only gave us two towels for a suite we had to continue to ask for more towels are whole 4 day visit. Halfway threw our stay we lost hot water pressure other than that visit was great!
Stayed 4 nights in Jul 2025

6/10 Okay

Karen

Disliked: Property conditions & facilities

The place just felt old and dirty

Stayed 1 night in Jul 2025

10/10 Excellent

Lincy

Stayed 1 night in Jun 2025

6/10 Okay

JOSEPH

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Portales Trip

Had to refuse first room due to condition. Door lack was intermittently inoperable, lamp shade was missing, stained window shade and room had strange odor. 2nd room was nice except the pullout bed was broken.
Stayed 3 nights in Jul 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

matt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025