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Hotel Silken Ciudad de Vitoria

Property class: 4

Photo gallery for Hotel Silken Ciudad de Vitoria

A historic building with a prominent tower and arched windows, labeled "Hotel Ciudad Devitoria."
A modern restaurant with wooden flooring, multiple dining tables, and chairs. There are potted plants on shelves and a large mural on the back wall.
A modern bar area with wooden flooring, bar stools, and a counter with a marble top.
A multi-level atrium with a glass ceiling, allowing natural light to illuminate the space.
A spacious lobby with a high ceiling, a reception desk, and modern seating areas.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
The current price is AU$124
includes taxes & fees
13 Sept - 14 Sept

Explore the area

View map
Portal De Castilla 8, Vitoria-Gasteiz, Alava, 1008
  • Place, Virgen Blanca Square
    ‪8 min walk‬
  • Place, Plaza de Espana
    ‪9 min walk‬
  • Place, Plaza de los Fueros
    ‪11 min walk‬
  • Airport, Vitoria (VIT)
    ‪15 min drive‬

Room options

View all photos for Club Double Room (Silken Club)

A hotel room with a bed, bedside table, lamp, and a desk with a chair.

Club Double Room (Silken Club)

8.4 out of 10
Very good
(8 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room (extra bed for an adult)

A hotel room with a bed, desk, chair, and a TV.

Standard Room (extra bed for an adult)

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite

A hotel room with a large bed, a desk, a chair, and a sofa.

Junior Suite

8.0 out of 10
Very good
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

A hotel room with a bed, desk, chair, and a TV.

Standard Room

9.0 out of 10
Wonderful
(17 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, Balcony

A modern living room with a sofa, coffee table, and a spiral staircase.

Suite, Balcony

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Double Room Single Use

A hotel room with a bed, desk, chair, and a TV.

Double Room Single Use

8.8 out of 10
Excellent
(6 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Club Double Room Single Use (Silken Club)

A hotel room with a bed, bedside table, lamp, and a desk with a chair.

Club Double Room Single Use (Silken Club)

8.4 out of 10
Very good
(5 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room (extra bed for a child)

Down duvets, minibar, in-room safe, desk

Standard Double Room (extra bed for a child)

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room Single Use (Parking Included)

A neatly made bed with white linens and pillows, a bedside table with a lamp, and a wooden headboard.

Double Room Single Use (Parking Included)

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Double Room (Parking Included)

A neatly made bed with white linens and pillows, a bedside table with a lamp, and a wooden headboard.

Double Room (Parking Included)

9.2 out of 10
Wonderful
(11 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Suite, Balcony (1 adult)

A modern living room with a sofa, coffee table, and a spiral staircase.

Suite, Balcony (1 adult)

  • 40 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite (1 adulto)

A hotel room with a large bed, a desk, a chair, and a sofa.

Junior Suite (1 adulto)

  • 30 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room

A hotel room with a large bed, two bedside tables, a chair, and a door.

Deluxe Room

8.4 out of 10
Very good
(6 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room Single Use

A hotel room with a large bed, two bedside tables, a chair, and a door.

Deluxe Double Room Single Use

  • 1 bedroom
  • Sleeps 1
  • 2 Large Single Beds OR 1 Queen Bed
  • Free Wi-Fi

About the area

Vitoria-Gasteiz

Hotel Silken Ciudad de Vitoria places you in the centre of Vitoria-Gasteiz, steps from Florida Park and within a short 5-minute stroll of Cathedral of Mary Immaculate. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, Vitoria, is open for lunch and dinner. Business travelers can take advantage of meeting rooms and conference space. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 7 AM and 10:30 AM. There's also the convenience of self parking. .Sights within a 10-minute walk of this 4-property class Lovaina hotel include Basque Parliament Building and Armory Museum of Alava.

What's nearby

  • Armory Museum of Alava - 5 min walk - 0.4 km
  • Virgen Blanca Square - 8 min walk - 0.7 km
  • Plaza de Espana - 9 min walk - 0.8 km
  • University of the Basque Country - 10 min walk - 0.8 km
  • Plaza de los Fueros - 11 min walk - 1.0 km

Getting around

  • Vitoria (VIO-Vitoria-Gasteiz Train Station) - 10 min walk
  • Vitoria (VIT) - 23 min drive

Restaurants

  • ‪Café Boulevard - ‬5 min walk
  • ‪Silken Ciudad de Vitoria - ‬1 min walk
  • ‪Cafetería E'Jazz - ‬7 min walk
  • ‪Sidrería Sagartoki - ‬6 min walk
  • ‪Gold Café Lounge - ‬6 min walk

About this property

Hotel Silken Ciudad de Vitoria

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. WiFi is free in public spaces. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Hotel Silken Ciudad de Vitoria. For a fee, parking is available.

This 4-star Vitoria-Gasteiz hotel is smoke free.

  • 1 building
  • 149 guestrooms or units
  • 4 levels
  • Conference rooms
  • Deli
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Garden
  • Gift shop
  • Television in lobby
  • Lift
  • No smoking on site
  • Coffee shop
  • Dining venue
Hotel Silken Ciudad de Vitoria offers 149 accommodations with minibars and a safe. Beds feature down duvets. 26-inch flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, bidets, complimentary toiletries and hairdryers.

This Vitoria-Gasteiz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Interior
Ibis Budget Vitoria Gasteiz
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  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
4.4 out of 5, Excellent, 181 reviews
The price is AU$102
includes taxes & fees
27 Sept - 28 Sept
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (EUR 17 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 16 per person
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Vitoria

Things to do

  • Bicycle rentals
  • Piano
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • Hardwood flooring in room
  • Lift

More

  • 1 building
  • 4 floors
  • At least 80% organic food
  • Banquet hall
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renewable energy used
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 16 per person
  • Covered self-parking fee: EUR 17 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. This property uses a grey water recycling system.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Silken Ciudad

Silken Ciudad Hotel

Silken Ciudad Hotel Vitoria

Silken Ciudad Vitoria

Silken Hotel Vitoria Gasteiz

Silken Ciudad Vitoria Hotel Vitoria-Gasteiz

Silken Ciudad Vitoria Hotel

Hotel Silken Ciudad Vitoria Vitoria-Gasteiz

Hotel Silken Ciudad Vitoria

Silken Ciudad de Vitoria

Silken Ciudad De Vitoria

Hotel Silken Ciudad de Vitoria Hotel

Hotel Silken Ciudad de Vitoria Vitoria-Gasteiz

Hotel Silken Ciudad de Vitoria Hotel Vitoria-Gasteiz

Frequently asked questions

What is the cancellation policy at Hotel Silken Ciudad de Vitoria?

Hotel Silken Ciudad de Vitoria offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Silken Ciudad de Vitoria?

As of 10 Sept 2026, prices found for a 1-night stay for 2 adults at Hotel Silken Ciudad de Vitoria on 13 Sept 2026 start from AU$124, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Silken Ciudad de Vitoria?

Yep, Hotel Silken Ciudad de Vitoria has a covered self car park for EUR 17 per day. A self car park is also available, for a fee.

Does Hotel Silken Ciudad de Vitoria serve breakfast?

Yep, buffet breakfast is offered daily from 7 AM to 10:30 AM.

Is there a free airport shuttle available at Hotel Silken Ciudad de Vitoria?

No, Hotel Silken Ciudad de Vitoria does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Silken Ciudad de Vitoria?

Yep, you can grab a meal at Hotel Silken Ciudad de Vitoria's onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Hotel Silken Ciudad de Vitoria?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Hotel Silken Ciudad de Vitoria?

No, pets are not allowed.

Hotel Silken Ciudad de Vitoria Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 420 out of 748 reviews
Rating 8 - Good. 255 out of 748 reviews
Rating 6 - Okay. 56 out of 748 reviews
Rating 4 - Poor. 11 out of 748 reviews
Rating 2 - Terrible. 6 out of 748 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and easy parking
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - waking distance to the old area. Staff very helpful and friendly. If you are only an English speaker, they will do their best to help you. Restaurant food was very tasty and overall good value. Breakfast was good with decent selections.
Stayed 11 nights in May 2026
Verified review

10/10 Excellent

Wojciech

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location, walkable to casco viejo, comfortable rooms, free EV charger onsite so we can charge overnight.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

David

Our room was excellent and the staff were very efficient and friendly.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities
Walking distance to city center, safe, quiet location, easy to park, friendly staff, good bar and restaurent
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well appointed
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Enrique

Liked: Cleanliness, property conditions & facilities
Very comfortable and well located place.
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff!!
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice modern hotel near the old town Room was modern and spacious
Stayed 2 nights in Oct 2025
Verified review

6/10 Okay

Lindsay

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Being a 4 star hotel, our room was never at a comfortable level. The air conditioner was not turned on prior to our arrival. Even two star hotels anticipate a guest arrival. We could not get the room cool during the night so we did cut our reservation short and left a day early. The lobby is lovely. The restaurant bar and breakfast excellent.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Alexia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and beautiful hotel in city centre,
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very well located property, close to a park and a few minutes walk to the historic downtown. Hotel was nice, clean and with friendly staff.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, perfect for exploring Vitoria.
Stayed 1 night in May 2023
Verified review

8/10 Good

Alvaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good hotel . Convenient parking
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful rooms, very clean, good breakfast, outstanding bar with pintxos, but best of all a very friendly and knowledgeable receptionists!
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Younes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel.

Great experience and pleasant stay. Definitely recommend.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab place! Nice staff great location.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Very good experience all around. Great location in Vitoria-Gasteiz. I would stay there again
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Cathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located to the city’s sights. Very friendly and helpful staff who assisted us with leaving luggage after checkout. The hotel buffet breakfast offered a wide selection of hot and cold breakfast options and was good value for money especially as many local cafes don’t open until quite late
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities
Room was great, food was good, hotel was beautiful. Special thanks to Igor on the front desk. Very helpful despite my difficult issues. Really nice guy, professional and courteous. Thank you.
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel but with its ups and downs. Staff were super helpful and excellent spoke really good English polite and approachable even in the var area the young man working is fantastic. Regarding the rooms especially on the 4th floor need a bit of upgrade the air conditioning is old so makes a lot of noise and even putting it on the lowest setting makes a rattling noise and also the air conditioner is not enough to cool the place down. The pillows were super uncomfortable but that my be my own preferences and last the floor towel for the shower was already dirty when I arrived. An okay hotel but not to Great for a 4 star
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally placed. Easy to get to all amazing places in city
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was OK
Stayed 1 night in Oct 2024