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Best Western Heartland Inn

2.5 star property
Suburban hotel with free breakfast and fitness centre

Photo gallery for Best Western Heartland Inn

Lobby
Terrace/patio
Standard Room, 2 Queen Beds, Non Smoking
Property amenity
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Laundry
  • Pet-friendly
  • Housekeeping
  • Parking included
The current price is AU$162
includes taxes & fees
18 June - 19 June

Explore the area

Map
1416 Broadway Avenue East, Mattoon, IL, 61938
  • Mattoon Peterson Park
    ‪3 min drive‬
  • Mattoon City Hall
    ‪5 min drive‬
  • Sarah Bush Lincoln Hospital
    ‪6 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Pillow-top bed
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Pillow-top bed
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Pillow-top bed
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Pillow-top bed
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Pillow-top bed
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

About the area

Mattoon

At Best Western Heartland Inn you'll be 2.8 km (1.7 mi) from Mattoon Peterson Park and 4.7 km (2.9 mi) from Mattoon City Hall. Highlights at this hotel include free daily breakfast and free self-parking. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a 24-hour front desk. Added amenities include coffee/tea in a common area, a computer station and express check-in. Each morning free full breakfast is offered between 6:00 AM and 9:00 AM. .Sights within a 10-minute drive of this Mattoon hotel include Sarah Bush Lincoln Hospital and Kinzel Field.

What's nearby

  • Mattoon Peterson Park - 3 min drive - 2.5 km
  • Mattoon City Hall - 5 min drive - 4.6 km
  • Sarah Bush Lincoln Hospital - 6 min drive - 6.3 km
  • Meadowview Golf Course - 11 min drive - 11.6 km
  • Eastern Illinois University - 14 min drive - 16.0 km

Getting around

  • Mattoon Station - 5 min drive
  • Champaign, IL (CMI-University Of Illinois Urbana-Champaign Williard) - 43 min drive

Restaurants

  • ‪McDonald's - ‬16 min walk
  • ‪Taco Bell - ‬11 min walk
  • ‪Buffalo Wild Wings - ‬13 min walk
  • ‪Honey Bee Cafe - ‬4 min drive
  • ‪Freddy's Frozen Custard & Steakburgers - ‬4 min drive

About this property

Best Western Heartland Inn

Suburban hotel with free breakfast and fitness centre
Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. A fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly Best Western Heartland Inn. Self parking is free.

Smoking is allowed in designated areas at this Mattoon hotel.

  • 1 building
  • 61 guestrooms or units
  • 3 levels
  • Built in 1996
  • Full breakfast (free)
  • Charging station for electric cars
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Smoking in designated areas
Best Western Heartland Inn offers 61 accommodations with a safe and free newspapers. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium digital channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Mattoon hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of towels can be requested.

Languages

English

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Lobby

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The price is AU$160
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (102 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 3 floors
  • Built in 1996
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 11 March 2025 to 1 June 2025 (completion date subject to change). The following areas are affected:
  • Hallway
  • Selected guestrooms
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per accommodation, per stay, plus a deposit of USD 150 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 40 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards and cash. Cashless payment methods are available for all transactions.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hotel Mattoon
Hampton Inn Mattoon
Mattoon Hampton Inn
Hampton Inn Mattoon Hotel Mattoon
Hampton Inn Mattoon Hotel
Hampton Inn Mattoon
Best Western Heartland Mattoon
Best Western Heartland Inn Hotel
Best Western Heartland Inn Mattoon
Best Western Heartland Inn Hotel Mattoon

Frequently asked questions

Is parking available at Best Western Heartland Inn?

Yep, Best Western Heartland Inn has a free self car park.

How much does it cost to stay at Best Western Heartland Inn?

As of 15 June 2025, prices found for a 1-night stay for 2 adults at Best Western Heartland Inn on 18 June 2025 start from AU$161.55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Best Western Heartland Inn?

The closest beach to Best Western Heartland Inn is Lake Shelbyville Beach (39.9 km).

Does Best Western Heartland Inn serve breakfast?

Sure does, complimentary full brekkie is offered daily between 6:00 AM and 9:00 AM.

Is there a free airport shuttle available at Best Western Heartland Inn?

No, Best Western Heartland Inn does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Heartland Inn?

Check-in begins at 3 PM. Check-out time is 11 AM.

Best Western Heartland Inn Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 243 out of 517 reviews
Rating 8 - Good. 150 out of 517 reviews
Rating 6 - Okay. 61 out of 517 reviews
Rating 4 - Poor. 37 out of 517 reviews
Rating 2 - Terrible. 26 out of 517 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.0/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Juan

Liked: Staff & service
Stayed 6 nights in Mar 2025

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was being worked on but it was a nice room. Would stay again.
Stayed 3 nights in Feb 2025

10/10 Excellent

Lea

Stayed 1 night in Feb 2025

10/10 Excellent

Shaun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
I
Stayed 1 night in Jan 2025

10/10 Excellent

Tyia

Stayed 2 nights in Sep 2024

8/10 Good

Amanda

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Daniel

Business traveller
Liked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and the hotel was updated, clean and nice. The hot breakfast was good and dining area clean and plenty of room.
Stayed 1 night in Nov 2024

10/10 Excellent

Alissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is immaculate and they'll do your room daily, unlike many hotels we've stayed at. They also have a hot breakfast and free coffee, cappuccino, hot cocoa, etc. all day. The staff is warm and friendly, but ask how to use the shower before you go to your room. On the negative side, their internet is slow and the TV is minimal.
Stayed 4 nights in Oct 2024

10/10 Excellent

Ted

Liked: Staff & service
Honest people there, i forgot to get the $50 deposit when i left and the called me and mailed it to me
Stayed 1 night in Oct 2024

6/10 Okay

Molly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Victoria

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Pool not available - so if traveling with kids probably not the place to stay
Stayed 1 night in Sep 2024

4/10 Poor

Suzzanne

Liked: Staff & service
I would rather share what was wrong. 1. charged for my esa dog, wouldnt even look at my paperwork. was told at checkin it would be $40 a $50 deposit for incidentals put on my card and that i would get my $50 back at check out at check out i was charged $40 per night. giving me a refund of $10. get down the road only to see i was in fact charged $90 at check in and another $83 at checkout supposedly the $97 will go back on my card. we will see. 2. on day 2 i go back to the room only for the ac to not work. i attempted to call the desk multiple times to no avail. the desk clerk was outside talking every time i would look out the window. i attempted to contact the property multiple times before arriving to check on pet policy regarding registered service animals, i never received no response. had i known it was going to cost me as much as it did i would have brought her crate and made other arrangements. then being told it was one price upon check in to find out it was a completely different price at check out is unacceptable.
Stayed 2 nights in Sep 2024

10/10 Excellent

Perry

Stayed 3 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Beverly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast had a good variety except no microwave to heat cold, hard cinnamon roll. Towels were thin and rough. Like sandpaper!
Stayed 1 night in Aug 2024

8/10 Good

Jesus

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Aug 2024

4/10 Poor

Kelly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Facility was clean the breakfast bar nice. The AC in Rm 200 did not get cool enough. The address to the hotel on Broadway St takes you to an empty lot- not fun late at night. The $50 deposit process should have been automatically applied when I presigned for the rm, especially since the presign process was supposed to speed up check-in process. Front desk staff did not speak clearly and did not smile once at check-in or in the morning at checkout, although he did say Good morning which I appreciated.
Stayed 1 night in Aug 2024

4/10 Poor

Marcy

Stayed 3 nights in Jul 2024

8/10 Good

Amonni

Liked: Cleanliness
Stayed 1 night in Jul 2024

8/10 Good

Paula

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Staff was friendly and professional.
Stayed 2 nights in Jul 2024

10/10 Excellent

LaFaye

Stayed 2 nights in Jul 2024