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Tennen Onsen Matsuyama New Grand Hotel

3.0 star property
Hotel in Matsuyama with full-service spa and 24-hour front desk

Photo gallery for Tennen Onsen Matsuyama New Grand Hotel

Hot springs
Reception
Japanese Style Room (6+8 Tatami-mats), Non Smokng
Hot springs
Hot springs

Popular amenities

  • Spa
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Housekeeping
  • Free WiFi
The current price is AU$179
24 Aug - 25 Aug

Explore the area

Map
3-4-10 Nibancho, Matsuyama, Ehime-ken, 790-0002
  • Saka no Ue no Kumo Museum
    ‪4 min walk‬
  • Matsuyama Castle
    ‪13 min walk‬
  • Dogo Onsen
    ‪3 min drive‬
  • Matsuyama (MYJ)
    ‪7 min drive‬

Room options

View all photos for Single Room, Non Smoking (West Wing)

Single Room, Non Smoking (West Wing)

Single Room, Non Smoking (West Wing)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Shower/bath combination
Deep-soaking bath
Hairdryer
Bidet
  • 16 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Single Room, B-SB , Non Smoking [With Shower Booth](East Wing)

Single Room, B-SB , Non Smoking [With Shower Booth](East Wing)

Single Room, B-SB , Non Smoking [With Shower Booth](East Wing)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Bathrobes
Bidet
Hairdryer
Electric kettle
  • 13 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Twin Room, B-SB , Non Smoking [With Shower Booth](East Wing)

Twin Room, B-SB , Non Smoking [With Shower Booth](East Wing)

Twin Room, B-SB , Non Smoking [With Shower Booth](East Wing)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Bidet
Hydromassage showerhead
Bathrobes
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Japanese Style Room (6+8 Tatami-mats), Non Smokng

Japanese Style Room (6+8 Tatami-mats), Non Smokng

Japanese Style Room (6+8 Tatami-mats), Non Smokng

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
Bidet
  • 31 sq m
  • Sleeps 5
  • 5 Single Futons

About the area

Matsuyama

Tennen Onsen Matsuyama New Grand Hotel puts you in the heart of Matsuyama, within just a 10-minute stroll of Saka no Ue no Kumo Museum and Bansuiso. Highlights at this hotel include a full-service spa and in-room free WiFi. .A day of pampering can include massages and aromatherapy along with access to the hot springs/mineral springs and sauna. Added amenities include free Wi-Fi in public areas and laundry facilities. .Attractions within a 10-minute drive of this 3-property class Sanbancho hotel include Dogo Onsen and Setonaikai National Park.

What's nearby

  • Saka no Ue no Kumo Museum - 4 min walk - 0.4 km
  • Matsuyama Castle Ropeway - 10 min walk - 0.9 km
  • Matsuyama Castle - 13 min walk - 1.1 km
  • Dogo Onsen - 3 min drive - 2.8 km
  • Shiki Memorial Museum - 3 min drive - 2.8 km

Getting around

  • Matsuyama Kume Station - 5 min drive
  • Dogo Onsen Tram Stop - 10 min drive
  • Matsuyama (MYJ) - 15 min drive

Restaurants

  • ‪Trattoria Viola - ‬2 min walk
  • ‪ボルガノ - ‬4 min walk
  • ‪Sicilia シシリア イタリア家庭料理 - ‬1 min walk
  • ‪そば吉本店 - ‬2 min walk
  • ‪プネウマカレー - ‬2 min walk

About this property

Tennen Onsen Matsuyama New Grand Hotel

Hotel in Matsuyama with full-service spa and 24-hour front desk
As a guest of Tennen Onsen Matsuyama New Grand Hotel, you'll find a full-service spa and hot springs. Public spaces have free WiFi. Tennen Onsen Matsuyama New Grand Hotel also features a vending machine, laundry facilities, and dry cleaning/laundry services.

This 3-star Matsuyama hotel is smoke free.

  • 148 guestrooms or units
  • 2 buildings
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Television in lobby
  • Lift
  • No smoking on site
Tennen Onsen Matsuyama New Grand Hotel offers 148 accommodations with complimentary bathrobes and complimentary slippers. 25-inch LCD televisions come with digital channels.

Bathrooms include bidets, hairdryers and toothbrushes and toothpaste. Guests can surf the web using complimentary wireless Internet access. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna. The spa is open daily.

Public bath/onsen services include an indoor public bath. This service features separate men's and women's areas. The ryokan bathing area is open 24 hours a day. There are hot springs on site.

Languages

Japanese

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  • Air conditioning
  • Breakfast available
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Tea service

Things to do

  • Full-service spa
  • Hot springs
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Full-service spa

  • 24-hour public bath
  • Aromatherapy
  • Hot/mineral springs
  • In-room massages
  • Public indoor bath (no minerals)
  • Sauna
  • Separate men/women areas in public bath
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (78 centimetre wide door)
  • Well-lit path to entrance

More

  • 2 buildings
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 25-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, Diners Club, JCB International and cash. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the on-site public bathing facilities.

Property is also known as

Matsuyama New Grand Hotel
Matsuyama New Grand

Frequently asked questions

What is the cancellation policy at Tennen Onsen Matsuyama New Grand Hotel?

Tennen Onsen Matsuyama New Grand Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Tennen Onsen Matsuyama New Grand Hotel?

As of 1 Aug 2025, prices found for a 1-night stay for 2 adults at Tennen Onsen Matsuyama New Grand Hotel on 24 Aug 2025 start from AU$175.59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Tennen Onsen Matsuyama New Grand Hotel?

The closest beach to Tennen Onsen Matsuyama New Grand Hotel is Baishinji Beach (6.6 km).

Is there a spa on site at Tennen Onsen Matsuyama New Grand Hotel?

Yep, there is an onsite spa at Tennen Onsen Matsuyama New Grand Hotel. It has a sauna and hot springs. You'll enjoy services like massages.

Is there a free airport shuttle available at Tennen Onsen Matsuyama New Grand Hotel?

No, Tennen Onsen Matsuyama New Grand Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Tennen Onsen Matsuyama New Grand Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Tennen Onsen Matsuyama New Grand Hotel?

No, pets are not allowed.

Tennen Onsen Matsuyama New Grand Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 68 out of 192 reviews
Rating 8 - Good. 86 out of 192 reviews
Rating 6 - Okay. 29 out of 192 reviews
Rating 4 - Poor. 7 out of 192 reviews
Rating 2 - Terrible. 2 out of 192 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

JEONGHOON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Yoshida

Stayed 4 nights in Apr 2025

10/10 Excellent

SEKYUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Terry

Stayed 1 night in Jan 2025

8/10 Good

Candy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The onsen, the in room facilities have room for improvements. The room is too small for 5 adults!
Stayed 2 nights in Feb 2025

6/10 Okay

Ian

Travelled with family
Liked: Cleanliness, staff & service, amenities
Located very near Matsuyama Castle and the main shopping district. Alot of food options around the area even later in the evening.
Stayed 1 night in Dec 2024

8/10 Good

NARUAKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good city hotel with hot spring baths

I stayed without breakfast this time and it was a pleasant experience. The hot spring baths are all-night and you don't have to worry about the time. Very good service. Rooms have a hot water kettle and a fridge. Room clothes and slippers are also provided. It was very user-friendly and convenient.
Stayed 1 night in Dec 2024

8/10 Good

Naoto

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Bidet toilet didn't work for the first night, and they gave me a different room for my 2nd and 3rd nights which was great!
Stayed 3 nights in Jun 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

YOUNGOH

Liked: Staff & service
Stayed 2 nights in May 2024

10/10 Excellent

Takahiko

Stayed 1 night in Nov 2023

10/10 Excellent

akio

Stayed 1 night in Nov 2023

8/10 Good

takashi

Stayed 2 nights in May 2023

8/10 Good

ICHIRO

Stayed 1 night in Mar 2022

8/10 Good

KAZUTAKA

Stayed 1 night in Jan 2022

8/10 Good

haruo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

MASAMI

Stayed 1 night in Nov 2021

10/10 Excellent

Makino

Stayed 1 night in Nov 2021

8/10 Good

Kenichi

Stayed 2 nights in Nov 2021

10/10 Excellent

JUNICHI

Stayed 1 night in Sep 2021

10/10 Excellent

YOUICHI

Stayed 1 night in Aug 2021

8/10 Good

Miki

Stayed 1 night in Jul 2021

10/10 Excellent

RURIKO

Stayed 1 night in Jun 2021

4/10 Poor

YOUICHI

Stayed 1 night in Jun 2021