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Hotel Description

ANA Crowne Plaza Hiroshima, an IHG Hotel puts you in the heart of Hiroshima, steps from Raisanyo Shiseki Museum and within a 10-minute stroll of Hiroshima Central Shopping District. Highlights at this hotel include in-room free WiFi, free internet, and LCD TVs.

The fine-dining restaurant, ATAGO, is open for lunch and dinner. The Lounge is the hotel's own bar. Business travelers can take advantage of meeting rooms, conference space, and a business center. Additionally, you'll find free WiFi in public areas, a coffee shop/cafe, and laundry facilities. Buffet breakfast is available daily between 6 AM and 10 AM. There's also self parking, along with the convenience of car rentals on site.

Attractions within a 10-minute drive of this Hiroshima City Centre hotel include Hiroshima Green Arena and Mazda Zoom-Zoom Stadium.

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max
AU$74* Per night/room 6 May - 7 May

Junior Suite, 2 Single Beds, Business Lounge Access (Lounge Access)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Junior Suite, 2 Single Beds, Business Lounge Access, View (Luxury Bath View)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 2 Single Beds, Business Lounge Access (Lounge Access)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

ANA Crowne Plaza Hiroshima, an IHG Hotel ratings based on 4 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for ANA Crowne Plaza Hiroshima, an IHG Hotel

Everyone (2) Couples (1) Family (1)
4 out of 5
Loved the club lounge to relax in after a day exploring

Posted by on 26 Mar. 2024

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5 out of 5

Posted by on 25 Sep. 2019

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Comment from Hotel Management

28 Sep. 2019 by Front Manager

Thank you for choosing to stay with us and for sharing your feedback. We hope to have the opportunity of welcoming you back in the near future. Yours Sincerely,

4 out of 5
Our room was tidy and staff were friendly. Location is very good. When we booked through Wotif however, there was no mention that the pool was accessible only for a fee. (Equivalent of $21 AUD per person).

Posted by on 4 Sep. 2019

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Comment from Hotel Management

5 Sep. 2019 by Front Manager

Thank you for choosing to stay with us and for sharing your feedback.   We sincerely apologize for not having met your expectations on this visit. We are addressing the areas you highlight with the relevant departments internally in order to rectify the shortcomings. If business or leisure brings you back to Hiroshima, it is our great pleasure for all our staff to welcome you again at ANA Crowne Plaza Hiroshima. We hope your patronage to IHG remains the same in the future. Yours Sincerely,

5 out of 5

Perfect location with an outstanding service

I stayed here after a long trip and the staff was incredibly nice to me. Manager Takumi went above and beyond in his costumer service. The “sleep advantage” program they have was greatly appreciated! You have to try this hotel if you want a well rested night. Location is convenient to all historical places and it’s really easy to find after the station. I had a great time here !

Posted by , from australia on 23 Jun. 2018

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Comment from Hotel Management

30 Jul. 2018 by Front Office Manager

Thank you very much for your stay at ANA CROWNE PLAZA HIROSHIMA on your recent trip. I am really glad that you were satisfied with our location and service. I thought I could do more to make your stay more comfortable and enjoyable, but I really appreciate for your warm feedback. Keeping your warm feedback in my mind, I strive to enhance our hotel's service so that we always meet our guests' expectation. I hope that your business or pleasure will bring you back to Hiroshima. I look forward to meeting you again at here in Hiroshima!! Takumi Komatsuzaki

About the Crowne Plaza ANA Hiroshima, an IHG Hotel

Location 7-20 Naka-machi Naka-ku, Hiroshima, Hiroshima-ken 730-0000

Property Features

There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms. WiFi is free in public spaces. The business-friendly ANA Crowne Plaza Hiroshima, an IHG Hotel also features multilingual staff, a garden, and concierge services. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this Hiroshima hotel.

  • 402 guestrooms or units
  • 22 levels
  • 3 dining venues
  • Meeting rooms
  • Built in 1983
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge) , RV, bus, truck parking , Parking (limited spaces)

Transport

  • Train station: Nishi-Hiroshima Station (3 km / 1.9 mi)
  • Metro station: Fukuro-machi Station (0.2 km / 0.1 mi)
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

ANA Crowne Plaza Hiroshima, an IHG Hotel offers 402 accommodations with safes and slippers. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and in-room massages can be requested.

  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Refrigerator
  • Electric kettle
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Free tea bags/instant coffee
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.

ATAGO - This fine-dining restaurant serves lunch and dinner.

The Lounge - Onsite bar. Open daily.

FRUITIER - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.

TAO LI - This restaurant serves lunch and dinner. Open daily.

UNKAI - This restaurant serves breakfast, lunch, and dinner. Open daily.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Onsite self-parking is limited (80 spaces) and available on a first-come, first-served basis. Additional offsite parking is available at Otemachi Grand Parking, located 547 yards (500 meters) away, at a surcharge of JPY 120 per 20 minutes from 8 AM to 10 PM, and JPY 100 per hour from 10 PM to 8 AM.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Please note: traffic restrictions will be in place in the area surrounding the hotel on May 3-5, 2024.

A scheduled power outage will take place on May 7, 2024, from 1 AM to 4 AM. All facilities that use power, including elevators, will not be available during this time.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 2000.0 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 1650 for children
  • Self parking fee: JPY 2000 per night
  • Rollaway bed fee: JPY 2000.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ana Crowne Plaza
  • Ana Crowne Plaza Hiroshima
  • Ana Hiroshima
  • Ana Hiroshima Crowne Plaza
  • Crowne Plaza ANA Hiroshima Hotel
  • Crowne Plaza Ana Hiroshima
  • Crowne Plaza Ana Hotel Hiroshima
  • Crowne Plaza Hiroshima
  • Hiroshima Ana Crowne Plaza
  • Hiroshima Crowne Plaza
  • Ana Crowne Plaza Hiroshima Hotel Hiroshima

You should know

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.