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Shintomi-tei

3.0 star property

Photo gallery for Shintomi-tei

Public bath
Beach
Japanese Style Room - Sea View
Lobby lounge
Public bath

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Room service
  • Housekeeping
The current price is AU$219
23 Mar - 24 Mar

Explore the area

View map
38-1 Kakinochi, Matusshima, Matsushimamachi, Matsushima, Miyagi, 981-0213
  • Place, Date Masamune Historical Museum
    ‪5 min walk‬
  • Place, Matsushima Town Hall
    ‪8 min walk‬
  • Place, Matsushima Bay
    ‪8 min walk‬
  • Airport, Sendai (SDJ)
    ‪40 min drive‬

Room options

View all photos for Japanese Style Room

Japanese Style Room

Japanese Style Room

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 5
  • 5 Single Futons

View all photos for Japanese Style Room - Sea View

Japanese Style Room - Sea View

Japanese Style Room - Sea View

9.6 out of 10
Exceptional
(4 reviews)
  • Sea view
  • Sleeps 6
  • 6 Single Futons

View all photos for Run of House

Run of House

Run of House

  • Sleeps 2
  • 2 Single Futons

About the area

Matsushima

At Shintomi-tei you'll be within just a 10-minute stroll of Zuigan-ji Temple and Date Masamune Historical Museum. Highlights at this ryokan include free daily breakfast, free self-parking and a free area shuttle. .This smoke-free ryokan offers free WiFi in public areas, luggage storage and a front desk safe. Plus you'll find karaoke and a water dispenser. Free full breakfast is available daily between 7 AM and 9 AM. There's also limited parking, along with the convenience of free train pick-up service. .In proximity to this 3-property class Matsushima ryokan you'll find Sekisui Heim Super Arena.

What's nearby

  • Date Masamune Historical Museum - 5 min walk - 0.4 km
  • Zuigan-ji Temple - 8 min walk - 0.7 km
  • Matsushima Town Hall - 8 min walk - 0.7 km
  • Matsushima Bay - 8 min walk - 0.7 km
  • Matsushima-Kaigan Resthouse - 8 min walk - 0.7 km

Getting around

  • Matsushimakaigan Station - 12 min walk
  • Sendai (SDJ) - 42 min drive

Restaurants

  • ‪げんぞう - ‬8 min walk
  • ‪さんとり茶屋 - ‬10 min walk
  • ‪牛たん炭焼利久松島五大堂店 - ‬8 min walk
  • ‪南部屋 - ‬9 min walk
  • ‪洗心庵 - ‬9 min walk

About this property

Shintomi-tei

Free breakfast is available daily. Public spaces have free WiFi. An area shuttle, A train station pick-up shuttle and A train station drop-off shuttle are free. Shintomi-tei also features karaoke, room service (during limited hours), and shopping on site. Limited free parking is available on a first-come, first-served basis.

This 3-star Matsushima ryokan is smoke free.

  • 73 guestrooms or units
  • Full breakfast (free)
  • Karaoke
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • On-site shopping
  • No smoking on site
  • Water dispenser
Shintomi-tei offers 73 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include a separate bath and shower, slippers, toilets with an electronic bidet and complimentary toiletries. This Matsushima ryokan provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Services include massages. Public bath/onsen services include an indoor public bath and yukata (Japanese robe). These services feature separate men's and women's areas.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free train station pick-up and drop-off shuttle
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 7 AM to 9 AM

Things to do

  • Karaoke
  • Shopping

Family friendly

  • Free area shuttle
  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Turndown service

Spa

  • Massage
  • Public indoor bath (no minerals)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Extra futon (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 11 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 7:30 PM to receive dinner.
Additional fees of JPY 1620 per child, per day apply for breakfast, and JPY 4860 per child, per day apply for dinner.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Reservations are needed for private bath/onsen. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Shintomi-tei Inn Matsushima
Shintomi-tei Inn
Shintomi-tei Matsushima
Shintomi tei
Shintomi-tei Ryokan
Shintomi-tei Matsushima
Shintomi-tei Ryokan Matsushima

Frequently asked questions

What is the cancellation policy at Shintomi-tei?

Shintomi-tei offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Shintomi-tei?

As of 20 Mar 2026, prices found for a 1-night stay for 2 adults at Shintomi-tei on 23 Mar 2026 start from AU$219, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Shintomi-tei?

Yep, Shintomi-tei has a free self car park. Onsite parking is limited.

Are there any beaches close to Shintomi-tei?

The closest beach to Shintomi-tei is Nobiru Beach (8.3 km).

Does Shintomi-tei serve breakfast?

Sure does, complimentary full breakfast is available daily from 7 AM to 9 AM.

Is there a free airport shuttle available at Shintomi-tei?

No, Shintomi-tei does not offer an airport shuttle service.

What time are check-in & check-out at Shintomi-tei?

Check-in begins at 3 PM. Check-out time is 10 AM.

Are pets allowed at Shintomi-tei?

No, pets are not allowed.

Shintomi-tei Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 37 out of 141 reviews
Rating 8 - Good. 51 out of 141 reviews
Rating 6 - Okay. 35 out of 141 reviews
Rating 4 - Poor. 13 out of 141 reviews
Rating 2 - Terrible. 5 out of 141 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Analise

Stayed 2 nights in Jul 2025

6/10 Okay

y

totally as usual
Stayed 1 night in Dec 2024

10/10 Excellent

Eugene, West Roxbury

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice room and facilities. The only complaint - the WiFi is more or less nonexistent. So it comes with a digital detox bonus ;)
Stayed 1 night in Aug 2024

10/10 Excellent

Woonsup

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice large room; friendly staff; great price for room, dinner, and breakfast. Located in a residential neighborhood; about 15-minute walk from Matsushima station (a bit uphill, but not bad)
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a tranquil place. Everything is perfect - the only negative is some peeling wallpaper in the rooms, but that's nitpicking. It's a large room within walking distance of the station and the museums.
Stayed 5 nights in Apr 2024

8/10 Good

Peter

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a little older, but clean and the staff is extremely polite and helpful.
Stayed 2 nights in Mar 2024

6/10 Okay

Melinda, SHEPPARTON

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I liked the traditional experience but the room needs some cosmetic maintenance. Touching up the paint and repairing a little of the wooden skirting. You DO need to pre-book for dinner, but e we found a great little place just a short walk away in the town.
Stayed 1 night in Nov 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel Great area

The hotel was great and in one of the most beautiful areas of Japan. If you like Onsen this place is great. Also breakfast was amazing.
Stayed 2 nights in May 2023

8/10 Good

Pik Kwan, Las Vegas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It located on a hill, about 15-20 mins walk from Matsushimakaigan Station. Along the way, you find shops & restaurants. There’s a ferry pier & a park, temples & a museum. You can also walk from Matsushima Station, however, I prefer Matsushimakaigan as there’re more to see. The hotel offers free shuttle pick up & drop off which is a plus.
Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Liked: Staff & service
love their rooftop. we can freely use it and took great picture from there.
Stayed 2 nights in Oct 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities

A bit disappointing

A bit of an old hotel, so the condition wasn't great, but that's to be expected. What was dissapointing was the level of service. Things were constantly forgotten. First day they cleaned the room but didnt replace towels or Yukata. Second day they completely didnt clean the room, but did leave a little 'tea sweet'. Also quite annoying that they insisted to copy the resident card (something that is not needed for residents)
Stayed 3 nights in Aug 2020

4/10 Poor

Guest, Koriyama

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was old, peeling and in bad condition. The food was quite poor and baths were small and outdated.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although this accomodation seemed a little dated, it rpovided a fantastic experience of an onsen. WE had a Japanese speaker wth us so that was useful in terms of understading aspects of the stay. THe dinner was a stand-out experience of traditional Japanese style dining. Good location, within walking distance of the waterfront etc.
Stayed 1 night in Dec 2019

10/10 Excellent

minoru

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Mstsushima

Great service. Convenient location. Excellent breakfast. Great onsen. Use of shuttle bus made visiting local attractions very easy.
Stayed 1 night in Nov 2019

8/10 Good

Matthew

Stayed 1 night in Oct 2019

6/10 Okay

James

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

A Japanese experience for sure.

This is a 100% Japanese hotel for Japanese tour groups and events. Essentially no English is spoken. You had better be able to sit comfortably cross-legged or you will be very uncomfortable while packing and unpacking, using your computer, or anything else in your room. Breakfast extensive but mediocre by Japanese standards. Heat, AC, and wifi is centralized so quality varies by room in the old fashioned way. Lots of dings on the walls. Renovation overdue. Some Japanese luxuries such as dinner in separate compartments if you pay for dinner.
Stayed 3 nights in Oct 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

comfortable, but a bit overpriced

--rooms are spacious and comfortable, but the condition is a bit worn down, which was a bit disappointing given the cost of the place --the food was not that good, and again this was a bit disappointing given the cost --the outdoor hot spring was terrific --service is good --I'm not sure this is advertised well online, but I believe that the hot spring is not a natural one -- this is something I learned only when I arrived in Matsushima, but I should also say that I'm not entirely sure what a non-natural hot spring is.
Stayed 1 night in Sep 2018

8/10 Good

Paul

Liked: Staff & service, property conditions & facilities, room comfort

Excellent Japanese Restaurant

Looks like Mom & Pop B and B from photos but it is a large hotel on the hill with fantastic views. Very Japanese. Excellent dinner in the restaurant and good Japanese breakfast. Very little English spoken but very helpful staff. Free rides to and from train station. Very quiet and relaxing
Stayed 1 night in May 2018

4/10 Poor

HIRONORI

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

タカフミ

Stayed 1 night in Jul 2025

6/10 Okay

?

Travelled with family
Disliked: Property conditions & facilities
観光地に近く、高台で見晴らしが良いが、周辺は坂の為足に自信のある方はいろいろな眺望が楽しめます。
Stayed 1 night in May 2025

8/10 Good

???

建物は古いが、松島の観光拠点で金額も高くなく良かった
Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Travelled with family
這是一間很老的溫泉旅館，離商店街有一段距離，建議開車前往。 我是選含有早餐晚餐的方案，東西很鹹而且不是很精緻，晚餐可以看到早餐同樣的食材，感覺不是很好。
Stayed 2 nights in Apr 2025

8/10 Good

AYA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025