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Hotel Crown Hills Okaya

3.0 star property

Photo gallery for Hotel Crown Hills Okaya

A restaurant with multiple tables and chairs, large windows, and a modern interior design.
A conference room with a long table and chairs, large windows with curtains, and a framed picture on the wall.
A hotel lobby with a reception desk, seating areas, and a view of the street through the glass wall.
A multi-story building with a modern architectural design, featuring a central vertical element and a uniform facade.
A hotel lobby with seating areas, a reception desk, and a bookshelf filled with books.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View map
1-7-13 Chuocho, Okaya, Nagano, 394-0027
  • Place, Hayashi Family Residence
    ‪7 min walk‬
  • Place, Lake Suwa
    ‪13 min walk‬
  • Place, Kamaguchi Water Gate
    ‪15 min walk‬
  • Airport, Matsumoto (MMJ-Shinshu - Matsumoto)
    ‪30 min drive‬

Room options

View all photos for Standard Single Room, Non Smoking

A hotel room with a bed, a wall-mounted lamp, and a framed picture on the wall.

Standard Single Room, Non Smoking

  • City view
  • 16 sq m
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Single Room, Smoking

A hotel room with a bed, a wall-mounted lamp, and a framed picture on the wall.

Standard Single Room, Smoking

  • City view
  • 16 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Twin Room

A hotel room with two beds, a TV, a table, and two wall lamps.

Twin Room

  • City view
  • 32 sq m
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room, Smoking

A hotel room with a bed, a wall-mounted lamp, and a small picture on the wall.

Standard Double Room, Smoking

  • City view
  • 16 sq m
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room, Non Smoking

A hotel room with a bed, a wall-mounted lamp, and a small picture on the wall.

Standard Double Room, Non Smoking

  • City view
  • 16 sq m
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

Single Room, Non-smoking

  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

Semi-double room, Smoking (16 square meters 135cm wide bed )

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Room

  • Sleeps 1
  • Free Wi-Fi

About the area

Okaya

Hotel Crown Hills Okaya puts you in the heart of Okaya, within just a 10-minute stroll of Irufu Doga Museum and Hayashi Family Residence. Highlights at this hotel include a restaurant and in-room free WiFi. .This hotel has free WiFi in public areas, luggage storage and a front desk safe. Additionally, you'll find laundry facilities and a microwave in a common area. Each morning buffet breakfast is served between 6:30 AM and 8:00 AM. There's also the convenience of free self parking. .Near this 3-property class Okaya hotel, you'll find Lake Suwa.

What's nearby

  • Irufu Doga Museum - 6 min walk - 0.5 km
  • Hayashi Family Residence - 7 min walk - 0.7 km
  • Lake Suwa - 13 min walk - 1.2 km
  • Kamaguchi Water Gate - 15 min walk - 1.3 km
  • Okaya Silk Factory Museum - 17 min walk - 1.4 km

Getting around

  • Okaya Station - 6 min walk
  • Matsumoto (MMJ-Shinshu - Matsumoto) - 34 min drive

Restaurants

  • ‪Starbucks - ‬11 min walk
  • ‪サイゼリヤ - ‬10 min walk
  • ‪さんれーく 岡谷店 - ‬6 min walk
  • ‪テンホウ 丸山橋店 - ‬8 min walk
  • ‪中国茶室 湖苑 - ‬5 min walk

About this property

Hotel Crown Hills Okaya

There's a restaurant on site. WiFi is free in public spaces. Hotel Crown Hills Okaya also features a vending machine, laundry facilities, and a front desk safe. Self parking is free.
  • 100 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Television in lobby
  • Lift
  • Microwave in a common area
  • 1 conference room
  • Dining venue
Hotel Crown Hills Okaya offers 100 air-conditioned accommodations with complimentary slippers and a hairdryer. A pillow menu is available. This Okaya hotel provides complimentary wireless Internet access.

Bathrooms include a combined bath/shower unit, bidets and toilets with an electronic bidet. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 8:00 AM for a fee: JPY 600 per person
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • No housekeeping service

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 1:30 AM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 600 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Alcohol isn't allowed at Hotel Crown Hills Okaya.

Property is also known as

Crown Hills Okaya
Hotel Crown Hills
Hotel Crown Hills Okaya Hotel
Hotel Crown Hills Okaya Okaya
Hotel Crown Hills Okaya Hotel Okaya

Frequently asked questions

What is the cancellation policy at Hotel Crown Hills Okaya?

Hotel Crown Hills Okaya offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Crown Hills Okaya?

Yep, Hotel Crown Hills Okaya has a free self car park.

Does Hotel Crown Hills Okaya serve breakfast?

You bet, buffet breakfast is served daily between 6:30 AM and 8:00 AM.

Is there a free airport shuttle available at Hotel Crown Hills Okaya?

No, Hotel Crown Hills Okaya does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Crown Hills Okaya?

Yep, you can grab a meal at Hotel Crown Hills Okaya's onsite restaurant.

What time are check-in & check-out at Hotel Crown Hills Okaya?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Crown Hills Okaya?

No, pets are not allowed.

Hotel Crown Hills Okaya Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 13 out of 46 reviews
Rating 8 - Good. 23 out of 46 reviews
Rating 6 - Okay. 9 out of 46 reviews
Rating 4 - Poor. 1 out of 46 reviews
Rating 2 - Terrible. 0 out of 46 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Rise

Liked: Cleanliness, staff & service, property conditions & facilities
近くに岡谷駅、スーパー、飲食店があって便利。静かな場所でゆっくりできた。
水栓やシャワーヘッドは新しいものに交換されていて使いやすかったです。
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Ome

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
部屋、浴室、エアコンの臭いが気になった。 スタッフの方々は皆さん、とても親切でした！
Stayed 1 night in Sep 2020
Verified review

6/10 Okay

RYU

Liked: Staff & service, amenities
複数部屋利用。内、一部屋が加齢臭の様な臭いが満ちていてとても臭かった。室内着やリネン類もきれいに洗濯されてはいるものの同じ臭いがして難儀した。またその部屋のドライヤーの柄が壊れており、湯沸かしポットは酷い汚れで使えなかった。他の部屋は快適だったようだ。スタッフの方の感じが良いだけに残念だった。
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

yokomorotome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
全体に綺麗で、気持ち良く過ごせました。又、入浴剤があったのも嬉しい事でした。
Stayed 1 night in Nov 2019
Verified review

8/10 Good

美ら海のエイ

Liked: Cleanliness
朝食のコスパが良かった。
Stayed 1 night in Sep 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
まず良かった点。 部屋の鍵はカードキーだったが、よくある部屋内でカードキーを差し込まなければ電気がこないというタイプでは無く、純粋に鍵を開けるだけのものだったので、要冷蔵のお土産など安心して冷蔵庫をフル活用できた。 朝食は品数そこそこだったが、味噌汁とご飯が旨かった。これだけでも満足なレベル。 僅か600円なのでお勧め。 悪い点は、少し分かりにくい立地だという事。 似たような細い路地が複雑に入り組んでる中にあり、少し迷った。 周辺を地図で見て頭に入れておいた方がいいと思う。 あと、鳩が多い。 朝チェックアウトして駐車場へ向かうと愛車が鳩の糞まみれになってた(笑) バイクを停める場所に木があり、その木から沢山の鳩の鳴き声がしてたのでバイクの方は要注意！
Stayed 1 night in Aug 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
立地もよく部屋も綺麗
Stayed 1 night in Aug 2019
Verified review

8/10 Good

Shuichi

Liked: Room comfort
問題なしです。
Stayed 1 night in Aug 2019
Verified review

6/10 Okay

Hiroyuki

Liked: Cleanliness

可もなく不可もなくのホテル

岡谷駅から行くのには、少し道が入り組んでいる。商店街の近くだが、ショッピングセンターも含めて午後七時にはほぼ閉まるので、夜の買い物はコンビニだけになる。
Stayed 1 night in Jul 2019
Verified review

8/10 Good

Colleen

Liked: Cleanliness, staff & service
Disliked: Room comfort

Pros and cons but would stay again!

The hotel is dated and has a pretty uncomfortable bed and bedding.... But the location is great and the service was wonderful! I would stay again for the good price!
Stayed 1 night in May 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

連休中だが、リーズナブルで快適な宿泊

松本の親戚訪問が目的だが、連休中で松本、塩尻のホテルが取れず、ここに宿泊。岡谷インターが近く、松本まで高速ならすぐ。建物は古いが、客室はリフォームされ快適だが、ロビーが少し臭う。ロビーに漫画の本が置いてあり、時間つぶしができる。周辺においしい飲食店が多かったのは予想外。連休中だが、リーズナブルな価格。朝食は和食中心のビュッフェで、この価格なら満足。
Stayed 2 nights in Apr 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

お値段以上！

朝食バイキングも美味しく頂き、部屋も清潔で快適でした。
Stayed 1 night in Apr 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is good place in okaya. near staion. and easy to go around.
Stayed 1 night in Apr 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お部屋も広く快適でした。 空調が個別ではないらしく、少々暑かったですが、満足しました。
Stayed 1 night in Apr 2019
Verified review

8/10 Good

yukako

Liked: Staff & service, property conditions & facilities, room comfort

蛇口の汚れが…

従業員の方の対応はとても気持ちよかったです。連泊の方はシーツの交換、浴室の清掃がない場合はミネラルウォーターを1ついただけるということでした。蛇口に泡が付いてしまったので、流すとびっくりするぐらいの垢？汚れの塊が溢れてきて流石に気持ち悪かったです。自分たちでそこまで汚すこともなかったので、清掃不要にしましたが、客が変わる際の清掃はしっかりとした方がいいと感じました。
Stayed 2 nights in Mar 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

静かな良いホテル

駅から徒歩圏内であることに加え部屋の快適性、朝食の内容等を総合的にみるとコストパフォーマンスが良いホテルと言えると思います。
Stayed 2 nights in Feb 2019
Verified review

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

コスパが良いホテル

駅から徒歩圏内であり便利なので、これまで複数回利用させて頂いています。部屋も快適で朝食のメニューも豊富です。今回はバスルームにゴミが落ちていた事が唯一残念な点ですが、総じてコストパフォーマンスが良いホテルです。
Stayed 1 night in Jan 2019
Verified review

8/10 Good

田中

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

駅徒歩５分弱

駅から５分弱(近道あります)ですが、よいホテルだと思います。車だと、とても便利ですね。 清潔で、静かでした。
Stayed 1 night in Oct 2018
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

良いホテルですが、場所がわかりづらい

朝食の種類が多かったです。部屋も十分に快適でした。ただ、ホテルの場所が少しわかりづらいです。
Stayed 1 night in Sep 2018
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ビジネスでの宿泊にお勧めです。

岡谷駅から歩いて10分弱（岡谷地方合同庁舎や岡谷年金事務所の近く）の所にあります。朝食もおいしかったです。
Stayed 1 night in Jul 2018
Verified review

10/10 Excellent

KEIKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とても綺麗で眺めも良かったです
Stayed 2 nights in May 2018
Verified review

8/10 Good

Tadashi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

コストパフォーマンスに優れたホテル

部屋も設備も快適、朝食メニューも納得できる内容でコストパフォーマンスに優れたホテル。
Verified review

6/10 Okay

Chee

Liked: Cleanliness, room comfort
Disliked: Staff & service

街の中のホテル

中に入ってしまえば、ホテル自体は快適です。駅からホテルまでの距離も近くて良いと思います。ただ、碁盤の目のように道が整備された街に慣れた人にとって、岡谷は街自体が迷路です。駅からホテルまで、ホテルからコンビニまで、携帯のナビアプリが無いとかなり難しいです。車で行くなら周囲が一方通行だらけなので、さらに難しいです。
Stayed 1 night in Mar 2018
Verified review

6/10 Okay

Tadashi

Disliked: Room comfort

コストパフォーマンス良い

駅近くで全般的にコストパフォーマンスは良いが、唯一、ベッドの快適性を高めて欲しい。
Stayed 2 nights in Dec 2017
Verified review

8/10 Good

Tateo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ドライブ旅行にお薦めです。

ドライブ旅行に利用したんですが意外と快適でした。 近くのショッピングモールはかなり離れていていましたが10分ぐらい歩けば大丈夫です。
Stayed 1 night in Oct 2017