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Matsue Universalhotel

Property class: 3

Photo gallery for Matsue Universalhotel

A modern bathroom with a large window, a built-in bathtub, and a shower area.
A spacious lobby with a large chandelier, seating areas, and a prominent compass floor design.
A buffet with various food items including salmon, bread, and fruits.
A hotel room with two grey sofas, a wooden side table, a television, a lamp, and a bed with a white bedspread.
A multi-story hotel with a prominent entrance and signage indicating amenities.

Reviews

7.0 out of 10
Good

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
The current price is AU$68
29 Nov - 30 Nov

Explore the area

View map
471 Asahimachi, Matsue, Shimane, 690-0003
  • Place, Lake Shinji
    ‪11 min walk‬
  • Place, Shimane Art Museum
    ‪12 min walk‬
  • Place, Matsue Castle
    ‪3 min drive‬
  • Airport, Izumo (IZO)
    ‪49 min drive‬

Room options

View all photos for Single Room, 1 Bedroom, Smoking

A hotel room with a bed, a desk, a chair, a bedside table with a lamp, and a green sofa.

Single Room, 1 Bedroom, Smoking

7.8 out of 10
Good
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Twin Room, 2 Bedrooms, Smoking

A hotel room with two beds, a desk, a chair, a television, and a lamp.

Twin Room, 2 Bedrooms, Smoking

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Single Sofa Bed

View all photos for Single Room, 1 Bedroom, Non Smoking

A hotel room with a bed, a desk, a chair, a bedside table with a lamp, and a green sofa.

Single Room, 1 Bedroom, Non Smoking

7.8 out of 10
Good
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Twin Room, 2 Bedrooms, Non Smoking

A hotel room with two beds, a desk, a chair, a television, and a lamp.

Twin Room, 2 Bedrooms, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Single Sofa Bed

View all photos for Triple Room, 3 Bedrooms, Smoking

A hotel room with two single beds, a desk with a laptop, a chair, a small table with a cup, and a mirror.

Triple Room, 3 Bedrooms, Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed and 2 Single Sofa Beds

View all photos for Triple Room, 3 Bedrooms, Non Smoking

A hotel room with two single beds, a desk with a laptop, a chair, a small table with a cup, and a mirror.

Triple Room, 3 Bedrooms, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed and 2 Single Sofa Beds

View all photos for Double Room, 1 Double Bed, Smoking

A small, neatly arranged hotel room with a single bed, a green sofa, a bedside table with a lamp, and a wooden nightstand.

Double Room, 1 Double Bed, Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, Non Smoking

A small, neatly arranged hotel room with a single bed, a green sofa, a bedside table with a lamp, and a wooden nightstand.

Double Room, 1 Double Bed, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room, 1 Bedroom, Smoking

A hotel room with a bed, a desk, a chair, a bedside table with a lamp, and a green sofa.

Single Room, 1 Bedroom, Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Single Room, 1 Bedroom, Smoking

A hotel room with a bed, a desk, a chair, a bedside table with a lamp, and a green sofa.

Single Room, 1 Bedroom, Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Single Room, 1 Bedroom, Smoking

A hotel room with a bed, a desk, a chair, a bedside table with a lamp, and a green sofa.

Single Room, 1 Bedroom, Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Single Room, 1 Bedroom, Smoking

A hotel room with a bed, a desk, a chair, a bedside table with a lamp, and a green sofa.

Single Room, 1 Bedroom, Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Double Room, 1 Double Bed, Smoking

A small, neatly arranged hotel room with a single bed, a green sofa, a bedside table with a lamp, and a wooden nightstand.

Double Room, 1 Double Bed, Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Double Room, 1 Double Bed, Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, Smoking

A small, neatly arranged hotel room with a single bed, a green sofa, a bedside table with a lamp, and a wooden nightstand.

Double Room, 1 Double Bed, Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, Smoking

A small, neatly arranged hotel room with a single bed, a green sofa, a bedside table with a lamp, and a wooden nightstand.

Double Room, 1 Double Bed, Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room, 1 Bedroom, Non Smoking

A hotel room with a bed, a desk, a chair, a bedside table with a lamp, and a green sofa.

Single Room, 1 Bedroom, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Single Room, 1 Bedroom, Non Smoking

A hotel room with a bed, a desk, a chair, a bedside table with a lamp, and a green sofa.

Single Room, 1 Bedroom, Non Smoking

7.4 out of 10
Good
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Single Room, 1 Bedroom, Non Smoking

A hotel room with a bed, a desk, a chair, a bedside table with a lamp, and a green sofa.

Single Room, 1 Bedroom, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Single Room, 1 Bedroom, Non Smoking

A hotel room with a bed, a desk, a chair, a bedside table with a lamp, and a green sofa.

Single Room, 1 Bedroom, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Double Room, 1 Double Bed, Non Smoking

A small, neatly arranged hotel room with a single bed, a green sofa, a bedside table with a lamp, and a wooden nightstand.

Double Room, 1 Double Bed, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, Non Smoking

A small, neatly arranged hotel room with a single bed, a green sofa, a bedside table with a lamp, and a wooden nightstand.

Double Room, 1 Double Bed, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, Non Smoking

A small, neatly arranged hotel room with a single bed, a green sofa, a bedside table with a lamp, and a wooden nightstand.

Double Room, 1 Double Bed, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, Non Smoking

A small, neatly arranged hotel room with a single bed, a green sofa, a bedside table with a lamp, and a wooden nightstand.

Double Room, 1 Double Bed, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, 2 Bedrooms, Smoking

A hotel room with two beds, a desk, a chair, a television, and a lamp.

Twin Room, 2 Bedrooms, Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Single Sofa Bed

View all photos for Twin Room, 2 Bedrooms, Smoking

A hotel room with two beds, a desk, a chair, a television, and a lamp.

Twin Room, 2 Bedrooms, Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Single Sofa Bed

View all photos for Twin Room, 2 Bedrooms, Smoking

A hotel room with two beds, a desk, a chair, a television, and a lamp.

Twin Room, 2 Bedrooms, Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Single Sofa Bed

View all photos for Twin Room, 2 Bedrooms, Smoking

A hotel room with two beds, a desk, a chair, a television, and a lamp.

Twin Room, 2 Bedrooms, Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Single Sofa Bed

View all photos for Twin Room, 2 Bedrooms, Non Smoking

A hotel room with two beds, a desk, a chair, a television, and a lamp.

Twin Room, 2 Bedrooms, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Single Sofa Bed

View all photos for Twin Room, 2 Bedrooms, Non Smoking

A hotel room with two beds, a desk, a chair, a television, and a lamp.

Twin Room, 2 Bedrooms, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Single Sofa Bed

View all photos for Twin Room, 2 Bedrooms, Non Smoking

A hotel room with two beds, a desk, a chair, a television, and a lamp.

Twin Room, 2 Bedrooms, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Single Sofa Bed

View all photos for Twin Room, 2 Bedrooms, Non Smoking

A hotel room with two beds, a desk, a chair, a television, and a lamp.

Twin Room, 2 Bedrooms, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Single Sofa Bed

View all photos for Triple Room, 3 Bedrooms, Smoking

A hotel room with two single beds, a desk with a laptop, a chair, a small table with a cup, and a mirror.

Triple Room, 3 Bedrooms, Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed and 2 Single Sofa Beds

View all photos for Triple Room, 3 Bedrooms, Smoking

A hotel room with two single beds, a desk with a laptop, a chair, a small table with a cup, and a mirror.

Triple Room, 3 Bedrooms, Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed and 2 Single Sofa Beds

View all photos for Triple Room, 3 Bedrooms, Smoking

A hotel room with two single beds, a desk with a laptop, a chair, a small table with a cup, and a mirror.

Triple Room, 3 Bedrooms, Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed and 2 Single Sofa Beds

View all photos for Triple Room, 3 Bedrooms, Smoking

A hotel room with two single beds, a desk with a laptop, a chair, a small table with a cup, and a mirror.

Triple Room, 3 Bedrooms, Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed and 2 Single Sofa Beds

View all photos for Triple Room, 3 Bedrooms, Non Smoking

A hotel room with two single beds, a desk with a laptop, a chair, a small table with a cup, and a mirror.

Triple Room, 3 Bedrooms, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed and 2 Single Sofa Beds

View all photos for Triple Room, 3 Bedrooms, Non Smoking

A hotel room with two single beds, a desk with a laptop, a chair, a small table with a cup, and a mirror.

Triple Room, 3 Bedrooms, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed and 3 Single Sofa Beds

View all photos for Triple Room, 3 Bedrooms, Non Smoking

A hotel room with two single beds, a desk with a laptop, a chair, a small table with a cup, and a mirror.

Triple Room, 3 Bedrooms, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed and 2 Single Sofa Beds

View all photos for Triple Room, 3 Bedrooms, Non Smoking

A hotel room with two single beds, a desk with a laptop, a chair, a small table with a cup, and a mirror.

Triple Room, 3 Bedrooms, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed and 2 Single Sofa Beds

View all photos for Triple Room, 3 Bedrooms, Non Smoking

A hotel room with two single beds, a desk with a laptop, a chair, a small table with a cup, and a mirror.

Triple Room, 3 Bedrooms, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed and 2 Single Sofa Beds

About the area

Matsue

At Matsue Universalhotel you'll be within just a 10-minute stroll of Mefu Shrine and Shirakata Tenman-gu Shrine. Highlights at this hotel include a full-service spa, a restaurant and free buffet breakfast. .This hotel offers free WiFi in public areas, a 24-hour front desk and a vending machine. Other amenities include spa services and laundry facilities. Each morning free breakfast is served. .Sights within a 15-minute walk of this Matsue hotel include Ryusyouji Temple and Shimane Art Museum.

What's nearby

  • Shirakata Tenman-gu Shrine - 10 min walk - 0.9 km
  • Lake Shinji - 11 min walk - 0.9 km
  • Shimane Art Museum - 12 min walk - 1.1 km
  • Shinjiko Ohashi Bridge - 16 min walk - 1.4 km
  • Matsue Castle - 3 min drive - 2.5 km

Getting around

  • Matsue Station - 7 min walk
  • Izumo (IZO) - 33 min drive

Restaurants

  • ‪ドトールコーヒーショップ - ‬7 min walk
  • ‪出雲そば たたらや - ‬7 min walk
  • ‪為セバ成ル KAKERU - ‬1 min walk
  • ‪はなの舞 - ‬1 min walk
  • ‪奥出雲そば処 一福 松江駅前テルサ店 - ‬7 min walk

About this property

Matsue Universalhotel

Matsue Universalhotel offers its guests a full-service spa. There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi.

Spa services, a vending machine, and laundry facilities are also featured at Matsue Universalhotel .

Smoking is allowed in designated areas at this 3-star Matsue hotel.

  • 316 guestrooms or units
  • Buffet breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Smoking in designated areas
  • Dining venue
Matsue Universalhotel offers 316 air-conditioned accommodations with complimentary slippers and a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, 展望大浴場. The spa is equipped with a sauna. Public bath/onsen services include an indoor public bath. This service features separate men's and women's areas. The ryokan bathing area is open from 4:00 PM to midnight.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 8:30 AM
  • A restaurant
  • Hosted evening meal available daily for a fee of JPY 1

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Full-service spa

  • Public bath open from 4:00 PM - midnight
  • Public indoor bath (no minerals)
  • Sauna
  • Separate men/women areas in public bath
  • Spa open daily

Accessibility

  • No lift

More

  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Air conditioning

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Hosted evening meal: JPY 1

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property only accepts cash.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Matsue Universalhotel Hotel
Matsue Universalhotel Matsue
Matsue Universalhotel Hotel Matsue

Frequently asked questions

What is the cancellation policy at Matsue Universalhotel ?

Matsue Universalhotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Matsue Universalhotel ?

As of 5 Nov 2026, prices found for a 1-night stay for 2 adults at Matsue Universalhotel on 29 Nov 2026 start from AU$68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Matsue Universalhotel ?

The closest beach to Matsue Universalhotel is Koura Beach (10.1 km).

Is there a spa on site at Matsue Universalhotel ?

Yep, 展望大浴場 is available for guests.

Does Matsue Universalhotel serve breakfast?

Yeah, complimentary buffet brekkie is served daily from 6:30 AM to 8:30 AM.

Is there a free airport shuttle available at Matsue Universalhotel ?

No, Matsue Universalhotel does not offer an airport shuttle service.

Is there a bar or restaurant at Matsue Universalhotel ?

Yep, you can grab a meal at Matsue Universalhotel 's onsite restaurant.

What time are check-in & check-out at Matsue Universalhotel ?

Check-in begins at 4:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Matsue Universalhotel ?

No, pets are not allowed.

Matsue Universalhotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 119 out of 660 reviews
Rating 8 - Good. 205 out of 660 reviews
Rating 6 - Okay. 213 out of 660 reviews
Rating 4 - Poor. 82 out of 660 reviews
Rating 2 - Terrible. 41 out of 660 reviews

5.8/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

5.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
It was a nice hotel. We had no problem with the cleanliness or the service. The room was comfortable and the free dinner was nice to have. Recommended.
Stayed 1 night in Aug 2025
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Mattress of a bed is old. There are 3 beds. I might pick wrong one.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price paid, it's quite a steal! It's very near Matsue JR Station, and provides both breakfast and dinner free of charge. Room is spacious and even comes with a sofa! (See photo) A pity that the onsen is under maintenance when I was there. Do note that the lobby and staff counter is at Level 1, while the ground level from JR Station is their "Level 2", in other words, you need to climb 2 flights of stairs down to check in. Not easy when carrying a heavy luggage.
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

It is so so
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Amenities, property conditions & facilities
Could be cleaner a bit but it was fine
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness
It’s was cheap but it was an Old building, staining on floors, dinged and needing updating and repair
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
This hotel is right in front of Matsue Station. The free buffet breakfast is pretty good, and they also serve dinner. I had today’s special while my son had curry rice. I thought the dinner was just okay, but my son said he really liked the curry. Since dinner was free, we decided to go out for a drink afterward. It took less than a minute to walk to the station building, where there are some restaurants and shops. We chose a Japanese-style pub and enjoyed some local sake. If you’re looking to save money on your trip, this is a good place to stay. There’s even a Starbucks in the station building. Matsue is quiet and beautiful. I thought it wasn’t a very popular destination, but there were more tourists than I expected.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Staff & service
Across the street from the train station, deteriorating surfaces throughout the hallways, the elevators and the rooms! That being said, with the exceptional friendliness of the staff at check-in, the phenomenal breakfast and dinner, for free, as well as the service displayed by taking my baggage up to the room and leaving a smiley note was exceptional!! I believe for being a Solo Traveler and just stand for one night, I can put up with a lot of minutiae, for the low price for the accommodation and the tremendous amount of food morning and evening with an exceptionally courteous and smiling reception staff and food caterers I would highly suggest people stay here and ignore the oldness and and some of the areas in the bathroom some mold because equality of the dinner and breakfast is beyond belief and it is free for a small room price! Thanks staff!
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
ホテル入口まで、まず階段を下りて入るとまた階段で上がりフロントへ行かないといけない。 スロープ等がないので足が不自由な人、荷物が多いと不便に感じる。 エレベーターの1つが接触不良？だったのか通常9名乗れるはずが4名乗るとブザーが鳴って乗れないという場面があった。 利用時期によってはかなり混み合う為、エレベーターも待つ必要がある。 また大浴場が15階にあり、女性は暗証番号を１階フロントでもらってから入るようになる。大浴場も広くないので時間帯によって脱衣所（ロッカー）も大浴場内（洗い場4か所程度）も混み合い待たないといけない。。 客室は清掃してたとは思うが、目の着くところに違う日に宿泊された方の朝食券が落ちていたのが少し気になった。 フロントスタッフの対応は丁寧だったと思う。
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
温泉もあり朝食も美味しかった。ただフロントまで階段なのでスーツケースを運ぶのが大変でした。
Stayed 1 night in Aug 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
駅近は便利。スタッフの対応は良い。ただ部屋掃除が行き届いていない。室内が埃っぽい。レースのカーテンが破れている、ライトの電球がない、等修繕が行き届いていない。エアコンの故障等で部屋を2回変更になった。
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Disliked: Cleanliness
Wi-Fiが部屋で使えるようになっていて良かった。　大浴場も再開したので、行ってみたが女風呂は洗うところが3つのみ。　風呂も洗い場も狭いため、あとから来た人が待ってないといけない状態。　待ってるので早くしないと、と気持ちも焦り、ゆっくり入れなかった。　風呂入り口で入力する番号を小さいおみくじのような紙でフロントで渡されたが、落としてしまいそう。風呂場の換気があまりように感じた。 ご飯つきで、お安く泊まれるので文句言えないが、次回に期待します。
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Liked: Amenities
設備は少々古いですが、清潔でした。 夕食が着くホテルは珍しいので助かりました。 夕食利用されている方多かったです。
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
立地も値段も最高です。大浴場がリニューアルしていて、利用しました。きれいで快適でした。エレベーターが３機もあり、速いのもお気に入りです。
Stayed 2 nights in Aug 2026
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
とても安くて助かりましたが、食事や設備は許容できるギリギリでした
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
今回は大浴場がオープンしていたことが良かったです。オープンしたてということで大浴場はキレイでした。部屋もシングルにしては広めでした。 また、夕食、朝食がついているところも良かったです。 値段の割に上記が良かったので満足ですが、清掃はちょっと雑なのかなと思いました。 ホテルスタッフの対応は良かったです
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
評価の割によかった。
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities
今回は大浴場が工事中で利用出来なかったのが残念でした。 後は、部屋のウォシュレットが故障していて使用出来なかった。 これだけコスパ良くて宿泊出来れば良いのかと思いました。
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
また機会があればお願いしたいです。ありがとうござました。
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
建物の古さは感じましたが、スタッフの方々は親切でしたし、ベットも快適でした。夕食が無料という珍しいスタイルでしたが、日替わり定食で出た鯖の味噌煮、見た目よりすごく美味しく、サラダバーもあるし、とてもよかった。
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Disliked: Cleanliness
朝風呂に入ったのですが洗面器とか整えて有り まして清掃したのかと思ったのですが 脱衣所が髪の毛だらけで昨夜の散りゴミもそのままありました。 そのた食事やベッドなど良かったです。 松江に行く事が有るのでまた利用したいと思います。
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
夕飯と朝食がついていたのはありがたかったです。 自動販売機のアイスクリームが美味しかったです。
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
朝食、夕食ついてこの値段は安すぎます
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Staff & service
Disliked: Cleanliness
当日のお知らせで大浴場が修理中で入らなかったのが残念でした。 化粧品の蓋を落としてしまって探していると、ベッドの下がすごい汚い！！いつから下掃除してない？？と言うぐらい埃の塊でした。見てしまった以上気にならないわけがない。嫌でした。
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Disliked: Cleanliness, amenities, property conditions & facilities
エアコンが冷えなかった。 猛暑なので、非常に残念。
Stayed 5 nights in Jul 2026