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Matsue Universalhotel

3.0 star property
Hotel in Matsue with free breakfast and 24-hour front desk

Photo gallery for Matsue Universalhotel

Lobby
Free daily buffet breakfast
Single Room, 1 Bedroom, Smoking
Lobby
Exterior

Popular amenities

  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi
The current price is AU$75
18 Aug - 19 Aug

Explore the area

Map
471 Asahimachi, Matsue, Shimane, 690-0003
  • Matsue Castle
    ‪3 min drive‬
  • Shimane University Old Okudani Lodging
    ‪3 min drive‬
  • Tamatsukuri Hot Spring
    ‪8 min drive‬
  • Izumo (IZO)
    ‪25 min drive‬

Room options

Double Room, 1 Double Bed, Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

Triple Room, 3 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Single Bed and 3 Single Sofa Beds

Twin Room, 2 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Single Bed and 1 Single Sofa Bed

Double Room, 1 Double Bed, Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

Triple Room, 3 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Single Bed and 2 Single Sofa Beds

Double Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

Twin Room, 2 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Single Bed and 1 Single Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Single Bed and 1 Single Sofa Bed

Double Room, 1 Double Bed, Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

Single Room, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Single Bed

Triple Room, 3 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Single Bed and 2 Single Sofa Beds

Single Room, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Single Bed

Double Room, 1 Double Bed, Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

Twin Room, 2 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Single Bed and 1 Single Sofa Bed

Twin Room, 2 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Single Bed and 1 Single Sofa Bed

Triple Room, 3 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Single Bed and 2 Single Sofa Beds

Double Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

Triple Room, 3 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Single Bed and 2 Single Sofa Beds

Single Room, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Single Bed

Single Room, 1 Bedroom, Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Single Bed

Triple Room, 3 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Single Bed and 2 Single Sofa Beds

Triple Room, 3 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Single Bed and 2 Single Sofa Beds

Double Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

Triple Room, 3 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Single Bed and 2 Single Sofa Beds

Double Room, 1 Double Bed, Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

Double Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

Single Room, 1 Bedroom, Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Single Bed

Single Room, 1 Bedroom, Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Single Bed

View all photos for Single Room, 1 Bedroom, Smoking

Single Room, 1 Bedroom, Smoking

Single Room, 1 Bedroom, Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Single Bed

Triple Room, 3 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Single Bed and 2 Single Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Single Bed and 2 Single Sofa Beds

Single Room, 1 Bedroom, Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Single Bed

Triple Room, 3 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Single Bed and 2 Single Sofa Beds

Single Room, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Single Bed

Twin Room, 2 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Single Bed and 1 Single Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Single Bed and 1 Single Sofa Bed

Double Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

Single Room, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Single Bed

Twin Room, 2 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Single Bed and 1 Single Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Single Bed and 1 Single Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Single Bed and 1 Single Sofa Bed

About the area

Matsue

At Matsue Universalhotel you'll be within just a 10-minute stroll of Mefu Shrine and Shirakata Tenman-gu Shrine. Highlights at this hotel include a restaurant and free buffet breakfast. .This hotel offers free WiFi in public areas, a 24-hour front desk and a vending machine. Plus you'll find laundry facilities. Each morning free breakfast is served. .In proximity to this Matsue hotel you'll find Adachi Museum of Art.

What's nearby

  • Shijimikan Museum - 2 min drive - 2.2 km
  • Matsue Castle - 3 min drive - 2.8 km
  • Shimane University Old Okudani Lodging - 3 min drive - 2.6 km
  • Tamatsukuri Onsen - 7 min drive - 8.1 km
  • Tamatsukuri Hot Spring - 8 min drive - 9.0 km

Getting around

  • Matsue Station - 7 min walk
  • Izumo (IZO) - 31 min drive

Restaurants

  • ‪スターバックス - ‬7 min walk
  • ‪らあ麺ダイニング 成セバ成ル。Kakeru - ‬8 min walk
  • ‪ドトールコーヒーショップ - ‬7 min walk
  • ‪出雲そば たたらや - ‬7 min walk
  • ‪根っこ - ‬2 min walk

About this property

Matsue Universalhotel

Hotel in Matsue with free breakfast and 24-hour front desk
There's a restaurant on site. Free breakfast is served daily. WiFi is free in public spaces. Matsue Universalhotel also features a vending machine and laundry facilities.

Smoking is allowed in designated areas at this Matsue hotel.

  • 316 guestrooms or units
  • Buffet breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Smoking in designated areas
  • Dining venue
Matsue Universalhotel offers 316 air-conditioned accommodations with complimentary slippers and a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided on a daily basis.

Languages

Japanese

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  • Breakfast available
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 8:30 AM
  • A restaurant
  • Hosted evening meal available daily for a fee of JPY 1

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Air conditioning

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Hosted evening meal: JPY 1

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property only accepts cash.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Matsue Universalhotel Hotel
Matsue Universalhotel Matsue
Matsue Universalhotel Hotel Matsue

Frequently asked questions

What is the cancellation policy at Matsue Universalhotel ?

Matsue Universalhotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Matsue Universalhotel ?

As of 27 July 2025, prices found for a 1-night stay for 2 adults at Matsue Universalhotel on 18 Aug 2025 start from AU$74.53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Matsue Universalhotel ?

The closest beach to Matsue Universalhotel is Koura Beach (10.1 km).

Does Matsue Universalhotel serve breakfast?

Yeah, complimentary buffet brekkie is served daily from 6:30 AM to 8:30 AM.

Is there a free airport shuttle available at Matsue Universalhotel ?

No, Matsue Universalhotel does not offer an airport shuttle service.

Is there a bar or restaurant at Matsue Universalhotel ?

Yep, you can grab a meal at Matsue Universalhotel 's onsite restaurant.

What time are check-in & check-out at Matsue Universalhotel ?

Check-in begins at 4:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Matsue Universalhotel ?

No, pets are not allowed.

Matsue Universalhotel Reviews

Reviews

6.6
Rating 10 - Excellent. 32 out of 240 reviews
Rating 8 - Good. 67 out of 240 reviews
Rating 6 - Okay. 84 out of 240 reviews
Rating 4 - Poor. 39 out of 240 reviews
Rating 2 - Terrible. 18 out of 240 reviews

5.6/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

5.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff here make a good hotel better. Front desk and housekeeping are very helpful and friendly. This hotel was a good value and an excellent location
Stayed 2 nights in Mar 2025

8/10 Good

Ayana

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Takeshi

Stayed 2 nights in Apr 2025

6/10 Okay

たいじゅん

Disliked: Cleanliness, staff & service, property conditions & facilities
お値段が安いので良かったです
Stayed 1 night in Apr 2025

6/10 Okay

トモヤ

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

しんじ

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

こういち

Disliked: Cleanliness, property conditions & facilities
掃除がされていないのか、前に宿泊した人のゴミが机の上、洗面所に残っていた
Stayed 3 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

タカシ

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
久しぶりに喫煙2室に宿泊したが、1室はエアコン動かず、1室はごみだらけで、冷蔵庫のボタン壊れたまま、喫煙なのに空気清浄機も、リセッシュもなく、最悪の状態でした。更に大きな荷物を持って、フロントまでの階段を昇降せねばならず、今時こんなひどいところがあるとは。「二度とここには泊まらない」と決めた。
Stayed 1 night in Mar 2025

10/10 Excellent

けんじ

Liked: Cleanliness, staff & service
朝夕食が付いて4,000円少しと申し訳なくなるくらいコスパが良い。その上クレジットカードも使えます。部屋にはビジネスホテルに似つかわしくない立派なソファーがあるので十分寛げます。次の旅行もユニバーサルホテルがある地域に行きたいと思っています。
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 4 nights in Apr 2025

8/10 Good

KO, MATSUESHI

Travelled with partner
Stayed 8 nights in Mar 2025

8/10 Good

Rion

Travelled with partner
Liked: Staff & service
この価格で、朝食・夕食付きは頑張っているホテルだと思う。朝食の焼き魚が美味しかったです。
Stayed 1 night in Feb 2025

8/10 Good

たかし

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
駐車場の方が良くない
Stayed 1 night in Mar 2025

6/10 Okay

KUDO

Disliked: Cleanliness, amenities
施設が　老朽化して､設備が　良くない。部屋の間接照明の電球が　故意に切られている。冷蔵庫は　壊れている。身の回りに　気配りがない。
Stayed 1 night in Mar 2025

6/10 Okay

Ryunosuke

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
周辺の松江市街はとても良い街です。このリーズナブルな宿泊料金で朝食・夕食の無料サービスが付くのは周辺の他のホテルと比べて魅力的。建物や部屋の設備は古く、電源コンセントが少なかった。共用部・部屋ともに清掃は甘めでした。ただ、素泊まりのつもりだったので特に困るようなことはありませんでした。
Stayed 1 night in Apr 2025

10/10 Excellent

Toshio

Liked: Cleanliness, staff & service, amenities
この料金で夕食＆朝食がついていて、すごくお得でした。 スタッフさんにこやかで良かったです。
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Mar 2025

6/10 Okay

NAOKI

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Stayed 4 nights in Feb 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
お世話になりました。 受付でのスタッフの皆さんの対応も親切で、朝食も夕食も無料という驚きのサービスで、有り難かったです。 ただ、部屋にWi-Fi環境がなかったのか残念でした。
Stayed 1 night in Mar 2025

6/10 Okay

Hiromitsu

Travelled with family
Disliked: Amenities, property conditions & facilities
ベッドのクッションが壊れていて寝心地が悪かった
Stayed 2 nights in Mar 2025

8/10 Good

Makoto

Stayed 1 night in Mar 2025

6/10 Okay

Keiko

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
夕食と朝食がついてこの金額はありがたいです。洗面所のコップのトレーにホコリがたまっていて、髪の毛もついてついていたので、使う気になりませんでした。エレベーターが3台あるので便利でした。

6/10 Okay

トモミツ

Stayed 2 nights in Mar 2025

10/10 Excellent

DUHYUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
마츠에역과 인접하여 이동이 편하고 주변 식당과의 거리도 가까워 식사하기 편함. 여행 계획 수립에 유리한 호텔임.
Stayed 1 night in Mar 2025