Matsue Universalhotel

3.0 star property
Hotel in Matsue with free breakfast and restaurant

Photo gallery for Matsue Universalhotel

Lobby
Single Room, 1 Bedroom, Smoking
Exterior
Laundry room
Free daily buffet breakfast

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room
  • Housekeeping
The current price is AU$63
8 Feb - 9 Feb

Explore the area

View map
471 Asahimachi, Matsue, Shimane, 690-0003
  • Place, Lake Shinji
    ‪11 min walk‬
  • Place, Shimane Art Museum
    ‪12 min walk‬
  • Place, Matsue Castle
    ‪3 min drive‬
  • Airport, Izumo (IZO)
    ‪28 min drive‬

Room options

Single Room, 1 Bedroom, Smoking

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Single Bed

Twin Room, 2 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Single Sofa Bed

Single Room, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Single Bed

Twin Room, 2 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Single Sofa Bed

Triple Room, 3 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed and 2 Single Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed and 2 Single Sofa Beds

Double Room, 1 Double Bed, Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Double Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

Single Room, 1 Bedroom, Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

Single Room, 1 Bedroom, Smoking

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Single Bed

Single Room, 1 Bedroom, Smoking

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Single Bed

Single Room, 1 Bedroom, Smoking

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Single Bed

Double Room, 1 Double Bed, Smoking

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

Double Room, 1 Double Bed, Smoking

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

Double Room, 1 Double Bed, Smoking

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

Double Room, 1 Double Bed, Smoking

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

Single Room, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Single Bed

Single Room, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Single Bed

Single Room, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Single Bed

Single Room, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Single Bed

Double Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

Double Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

Double Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

Double Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

Twin Room, 2 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Single Bed and 1 Single Sofa Bed

Twin Room, 2 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Single Sofa Bed

Twin Room, 2 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Single Bed and 1 Single Sofa Bed

Twin Room, 2 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Single Bed and 1 Single Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Single Bed and 1 Single Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Single Bed and 1 Single Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Single Bed and 1 Single Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Single Bed and 1 Single Sofa Bed

Triple Room, 3 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Single Bed and 2 Single Sofa Beds

Triple Room, 3 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Single Bed and 2 Single Sofa Beds

Triple Room, 3 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Single Bed and 2 Single Sofa Beds

Triple Room, 3 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Single Bed and 2 Single Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Single Bed and 2 Single Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Single Bed and 3 Single Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Single Bed and 2 Single Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Single Bed and 2 Single Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Single Bed and 2 Single Sofa Beds

Twin Bed Room Non Smoking

  • Sleeps 2

Triple Non Smoking

  • Sleeps 3

Double Room -Smoking

  • Sleeps 2

Double Room Non-Smoking

  • Sleeps 2

Standard Single Room Non Smoking

  • Sleeps 1

Triple -Smoking

  • Sleeps 3

Twin Bed Room-Smoking

  • Sleeps 2

Standard Single Room Smoking

  • Sleeps 1

About the area

Matsue

At Matsue Universalhotel you'll be within just a 10-minute stroll of Mefu Shrine and Shirakata Tenman-gu Shrine. Highlights at this hotel include a restaurant and free buffet breakfast. .This hotel offers free WiFi in public areas, a 24-hour front desk and a vending machine. Plus you'll find laundry facilities. Each morning free breakfast is served. .Sights within a 15-minute walk of this Matsue hotel include Ryusyouji Temple and Shimane Prefectural Art Museum.

What's nearby

  • Mefu Shrine - 7 min walk - 0.6 km
  • Lake Shinji - 11 min walk - 0.9 km
  • Shimane Prefectural Art Museum - 11 min walk - 1.0 km
  • Shimane Art Museum - 12 min walk - 1.1 km
  • Matsue Castle - 3 min drive - 2.5 km

Getting around

  • Matsue Station - 7 min walk
  • Izumo (IZO) - 33 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪出雲そば たたらや - ‬7 min walk
  • ‪ドトールコーヒーショップ - ‬7 min walk
  • ‪根っこ - ‬2 min walk
  • ‪はなの舞 - ‬1 min walk

About this property

Matsue Universalhotel

Hotel in Matsue with free breakfast and restaurant
There's a restaurant on site. Free breakfast is served daily. WiFi is free in public spaces. Matsue Universalhotel also features a vending machine and laundry facilities.

Smoking is allowed in designated areas at this Matsue hotel.

  • 316 guestrooms or units
  • Buffet breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Smoking in designated areas
  • Dining venue
Matsue Universalhotel offers 316 air-conditioned accommodations with complimentary slippers and a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 8:30 AM
  • A restaurant
  • Hosted evening meal available daily for a fee of JPY 1

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Air conditioning

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Hosted evening meal: JPY 1

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property only accepts cash.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Matsue Universalhotel Hotel
Matsue Universalhotel Matsue
Matsue Universalhotel Hotel Matsue

Frequently asked questions

What is the cancellation policy at Matsue Universalhotel ?

Matsue Universalhotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Matsue Universalhotel ?

As of 6 Feb 2026, prices found for a 1-night stay for 2 adults at Matsue Universalhotel on 8 Feb 2026 start from AU$62.71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Matsue Universalhotel ?

The closest beach to Matsue Universalhotel is Koura Beach (10.1 km).

Does Matsue Universalhotel serve breakfast?

Yeah, complimentary buffet brekkie is served daily from 6:30 AM to 8:30 AM.

Is there a free airport shuttle available at Matsue Universalhotel ?

No, Matsue Universalhotel does not offer an airport shuttle service.

Is there a bar or restaurant at Matsue Universalhotel ?

Yep, you can grab a meal at Matsue Universalhotel 's onsite restaurant.

What time are check-in & check-out at Matsue Universalhotel ?

Check-in begins at 4:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Matsue Universalhotel ?

No, pets are not allowed.

Matsue Universalhotel Reviews

Reviews

6.8
Rating 10 - Excellent. 69 out of 390 reviews
Rating 8 - Good. 112 out of 390 reviews
Rating 6 - Okay. 129 out of 390 reviews
Rating 4 - Poor. 49 out of 390 reviews
Rating 2 - Terrible. 31 out of 390 reviews

5.8/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

Reviews

6/10 Okay

Seisho

Liked: Staff & service
Disliked: Cleanliness
It’s was cheap but it was an Old building, staining on floors, dinged and needing updating and repair
Stayed 1 night in Sep 2025

10/10 Excellent

Richard

Liked: Staff & service
Across the street from the train station, deteriorating surfaces throughout the hallways, the elevators and the rooms! That being said, with the exceptional friendliness of the staff at check-in, the phenomenal breakfast and dinner, for free, as well as the service displayed by taking my baggage up to the room and leaving a smiley note was exceptional!! I believe for being a Solo Traveler and just stand for one night, I can put up with a lot of minutiae, for the low price for the accommodation and the tremendous amount of food morning and evening with an exceptionally courteous and smiling reception staff and food caterers I would highly suggest people stay here and ignore the oldness and and some of the areas in the bathroom some mold because equality of the dinner and breakfast is beyond belief and it is free for a small room price! Thanks staff!
Stayed 1 night in Oct 2025

10/10 Excellent

Thu Lan

Stayed 1 night in Jul 2025

8/10 Good

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff here make a good hotel better. Front desk and housekeeping are very helpful and friendly. This hotel was a good value and an excellent location
Stayed 2 nights in Mar 2025

8/10 Good

Ayana

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Tatsuhiko

Stayed 1 night in Oct 2025

10/10 Excellent

Hiroyuki

Stayed 2 nights in Nov 2025

10/10 Excellent

KENICHI

安価で、二食付きで有り難かったです。
Stayed 1 night in Nov 2025

8/10 Good

AKIKO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

8/10 Good

masuyuki

Liked: Cleanliness
夕食、朝食付きで良かったです。
Stayed 1 night in Nov 2025

8/10 Good

ヒビキ

Stayed 1 night in Oct 2025

2/10 Terrible

norio

Disliked: Cleanliness, staff & service
次にまた利用したいとは、絶対に思わない。
Stayed 1 night in Oct 2025

2/10 Terrible

NORIKO

Disliked: Cleanliness, staff & service, property conditions & facilities
シャワーカーテンがカビで真っ黒。
Stayed 1 night in Oct 2025

10/10 Excellent

伸行

Liked: Cleanliness, staff & service
駐車場がめんどくさい。
Stayed 4 nights in Oct 2025

8/10 Good

???

Disliked: Cleanliness
色々不満がありますが夕食 朝食付きで他のホテルの
Stayed 2 nights in Oct 2025

10/10 Excellent

おさむ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

IMAHASHI

Travelled with family
駐車場でのスタッフ対応は見直した方がいいかと感じられた。案内が雑且つ、あたかもこちらの車種に問題があるかのような言動もありましたので… 食事については可もなく不可もなくというところです。
Stayed 1 night in Oct 2025

6/10 Okay

IMAHASHI

Liked: Staff & service
Disliked: Room comfort
廊下とてもうるさかったです。 ホテルなのにすごく大きな声で話している人もいればドアの開閉の音すごく気になりました。
Stayed 1 night in Oct 2025

10/10 Excellent

Asahiko

Stayed 1 night in Oct 2025

8/10 Good

Ayako

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
朝食は無料であのメニューならば良いと思います、快適に過ごせました。
Stayed 2 nights in Oct 2025

6/10 Okay

TAKU

Business traveller
Liked: Staff & service
Disliked: Cleanliness
部屋の
Stayed 4 nights in Oct 2025

8/10 Good

TSUKASA

Liked: Staff & service
この価格で朝夕食付きはとても有難い。 スタッフの対応も問題し。 建物他 古さは目立ちますが良いホテルだと思います。
Stayed 2 nights in Oct 2025

6/10 Okay

ノリコ

Travelled with family
Disliked: Amenities, property conditions & facilities
人手不足と経費高騰を理由に、大浴場とサウナがだいぶ前から閉鎖されていますが、それをオープンにされておらず、ホテル側の大看板にも朝夕食無料と共に大々的に記載されたままです。 これに惹かれて来るお客様もいると思うので、やってないなら看板は消したほうがいいと思います。 あと、よっぽど人手が足りないのか、設備の古さに加えて、スタッフからありがとうの一言もなく、チェックアウトも支払い済みならフロントにキーを置いてそのまま出るというシステムもどうかと思いました。不正する人がいないのだろうかと、心配になるぐらいのフロントの空っぽぶりでした。
Stayed 2 nights in Oct 2025

6/10 Okay

kensaku

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
部屋(喫煙)にある換気扇?綺麗にしてほしい!スタッフは挨拶も出来ているし、夕食、朝食が無料で財布に優しいホテルです! 立体駐車場なので事前に車の大きさを聞いといた方がいいですよ。
Stayed 1 night in Oct 2025

10/10 Excellent

カズヤ

Stayed 1 night in Oct 2025