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Matsue New Urban Hotel

2.5 star property
Hotel with 24-hour front desk, near Shimane Art Museum

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Photo gallery for Matsue New Urban Hotel

Exterior
Point of interest
Triple Room - Non-smoking - Annex
Restaurant
Lounge
Reviews
8.2

Very good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Parking availableParking availableParking available
  • HousekeepingHousekeepingHousekeeping

Your area essentials

Map
40-1 Nishicha-machi, Matsue, Shimane-ken, 690-0845
  • Popular LocationMatsue Castle16 min walk
  • Popular LocationShimane University Old Okudani Lodging20 min walk
  • Popular LocationTamatsukuri Hot Spring9 min drive
  • AirportIzumo (IZO)28 min drive

Room options

View all photos for Deluxe Twin Room Cityview - Non-Smoking - Annex

Deluxe Twin Room Cityview - Non-Smoking - Annex

Deluxe Twin Room Cityview - Non-Smoking - Annex

Highlights

Soundproofed
Air conditioning
Fridge
TV
Bidet
Hairdryer
Private bathroom
Satellite channels
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin Room Viewbath - Non-Smoking - Annex

Deluxe Twin Room Viewbath - Non-Smoking - Annex

Deluxe Twin Room Viewbath - Non-Smoking - Annex

Highlights

Soundproofed
Air conditioning
Fridge
TV
Bidet
Hairdryer
Private bathroom
Satellite channels
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Japanese-Style Room - Main Building (6 tatami mat)

In-room safe, desk, laptop workspace, soundproofing

Japanese-Style Room - Main Building (6 tatami mat)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Free extra futon mattress
Bidet
Hairdryer
Private bathroom
  • City view
  • Sleeps 4
  • 3 Single Futons

View all photos for Japanese-Style Room - Main Building (4.5 tatami mat)

In-room safe, desk, laptop workspace, soundproofing

Japanese-Style Room - Main Building (4.5 tatami mat)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Free extra futon mattress
Bidet
Hairdryer
Private bathroom
  • City view
  • Sleeps 4
  • 2 Single Futons

View all photos for Triple Room - Non-smoking - Annex

Triple Room - Non-smoking - Annex

Triple Room - Non-smoking - Annex

Highlights

Soundproofed
Air conditioning
Fridge
TV
Bidet
Hairdryer
Private bathroom
Satellite channels
  • City view
  • Sleeps 3
  • 3 Large Single Beds

View all photos for Studio Twin - Non-Smoking - Annex

In-room safe, desk, laptop workspace, soundproofing

Studio Twin - Non-Smoking - Annex

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Fridge
TV
Bidet
Hairdryer
Private bathroom
  • Lake view
  • Sleeps 2
  • 1 Single Bed

View all photos for Semi Double Room Lakeview - Non-Smoking - Annex

In-room safe, desk, laptop workspace, soundproofing

Semi Double Room Lakeview - Non-Smoking - Annex

Highlights

Soundproofed
Air conditioning
Fridge
TV
Bidet
Hairdryer
Private bathroom
Satellite channels
  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for Run of the House - Non-Smoking

In-room safe, desk, laptop workspace, soundproofing

Run of the House - Non-Smoking

Highlights

Soundproofed
Air conditioning
Fridge
TV
Bidet
Hairdryer
Private bathroom
Satellite channels
  • City view
  • Sleeps 2
  • 2 Single Futons OR 1 Single Bed

View all photos for Semi Double Room Cityview - Non-Smoking - Annex

In-room safe, desk, laptop workspace, soundproofing

Semi Double Room Cityview - Non-Smoking - Annex

Highlights

Soundproofed
Air conditioning
Fridge
TV
Bidet
Hairdryer
Private bathroom
Satellite channels
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Japanese-Style Room - Main Building (6 tatami mat)

Superior Japanese-Style Room - Main Building (6 tatami mat)

Superior Japanese-Style Room - Main Building (6 tatami mat)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Bidet
Hairdryer
Private bathroom
Satellite channels
  • City view
  • Sleeps 4
  • 3 Single Beds

View all photos for Superior Japanese-Style Room - Main Building (4.5 tatami mat)

Superior Japanese-Style Room - Main Building (4.5 tatami mat)

Superior Japanese-Style Room - Main Building (4.5 tatami mat)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Bidet
Hairdryer
Private bathroom
Satellite channels
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Run of the House - Smoking

In-room safe, desk, laptop workspace, soundproofing

Run of the House - Smoking

Highlights

Soundproofed
Air conditioning
Fridge
TV
Bidet
Hairdryer
Private bathroom
Satellite channels
  • City view
  • Sleeps 2
  • 2 Single Futons OR 1 Single Bed

View all photos for Deluxe Double Room Cityview - Non-Smoking - Annex

In-room safe, desk, laptop workspace, soundproofing

Deluxe Double Room Cityview - Non-Smoking - Annex

Highlights

Soundproofed
Air conditioning
Fridge
TV
Bidet
Hairdryer
Private bathroom
Satellite channels
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room - Non-Smoking - Renewed Main Building

Twin Room - Non-Smoking - Renewed Main Building

Twin Room - Non-Smoking - Renewed Main Building

Highlights

Soundproofed
Air conditioning
Fridge
TV
Bidet
Hairdryer
Private bathroom
Satellite channels
  • City view
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Deluxe Double Room Lakeview - Non-Smoking - Annex

In-room safe, desk, laptop workspace, soundproofing

Deluxe Double Room Lakeview - Non-Smoking - Annex

Highlights

Soundproofed
Air conditioning
Fridge
TV
Bidet
Hairdryer
Private bathroom
Satellite channels
  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room Lakeview - Non-Smoking - Annex

Deluxe Twin Room Lakeview - Non-Smoking - Annex

Deluxe Twin Room Lakeview - Non-Smoking - Annex

Highlights

Soundproofed
Air conditioning
Fridge
TV
Bidet
Hairdryer
Private bathroom
Satellite channels
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room - Non -Smoking - Renewed Main Building

Double Room - Non -Smoking - Renewed Main Building

Double Room - Non -Smoking - Renewed Main Building

Highlights

Soundproofed
Air conditioning
Fridge
TV
Bidet
Hairdryer
Private bathroom
Satellite channels
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room  Cityview - Non-Smoking - Annex

Double Room  Cityview - Non-Smoking - Annex

Double Room  Cityview - Non-Smoking - Annex

Highlights

Soundproofed
Air conditioning
Fridge
TV
Bidet
Hairdryer
Private bathroom
Satellite channels
  • City view
  • Sleeps 2
  • 1 Double Bed

Annex Building Twin Room Lake View

  • Sleeps 2
  • 2 Double Beds

View all photos for Annex Deluxe, Twin, City View

In-room safe, desk, laptop workspace, soundproofing

Annex Deluxe, Twin, City View

  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Japanese-Western Mixed with Bath and City View in Annex

In-room safe, desk, laptop workspace, soundproofing

Premium Japanese-Western Mixed with Bath and City View in Annex

  • Sleeps 5
  • 2 Double Beds

Japanese-Style Superior Room

  • Sleeps 3
  • 3 Single Beds

Single Room with Bathroom

  • Sleeps 1
  • 1 Single Bed

View all photos for Twin Room with Private External Bathroom

In-room safe, desk, laptop workspace, soundproofing

Twin Room with Private External Bathroom

  • Sleeps 4
  • 2 Single Beds

Triple Room-Non-Smoking-Annex

  • Sleeps 3
  • 3 Single Beds

Double Room with Lake View

  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room Cityview-Non-Smoking-Annex

  • Sleeps 1
  • 1 Double Bed

Economy Double Room

  • Sleeps 1
  • 1 Single Bed

Economy Twin Room

  • Sleeps 2
  • 2 Single Beds

Economy Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Annex Superior, Double, City View

In-room safe, desk, laptop workspace, soundproofing

Annex Superior, Double, City View

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room with Lake View-Annex

In-room safe, desk, laptop workspace, soundproofing

Superior Double Room with Lake View-Annex

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room Viewbath-Non-Smoking-Annex

In-room safe, desk, laptop workspace, soundproofing

Deluxe Twin Room Viewbath-Non-Smoking-Annex

  • Sleeps 4
  • 2 Double Beds

View all photos for Annex High Floor Deluxe, Triple with Bath, City View

In-room safe, desk, laptop workspace, soundproofing

Annex High Floor Deluxe, Triple with Bath, City View

  • Sleeps 5
  • 3 Double Beds

View all photos for Annex Standard, Semi-Double, Lake View

In-room safe, desk, laptop workspace, soundproofing

Annex Standard, Semi-Double, Lake View

  • Sleeps 2
  • 1 Double Bed

Single Room With Lake View

  • Sleeps 1
  • 1 Single Bed

Semi Double Room-Main Building-Smoking

  • Sleeps 2
  • 1 Double Bed

Japanese-Style Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room With Lake View

In-room safe, desk, laptop workspace, soundproofing

Twin Room With Lake View

  • Sleeps 1
  • 2 Single Beds

Semi Double Room-Annex-Non-Smoking

  • Sleeps 2
  • 1 Double Bed

Japanese-Style Superior Room

  • Sleeps 2
  • 2 Single Beds

Similar properties

Reception
Matsue Urban Hotel
Free WiFi
Restaurant
Air conditioning
Breakfast available
3.8 out of 5, Good, (422)
The price is AU$90
for 1 night
includes taxes & fees
30 May - 31 May
Matsue Urban Hotel

About the area

Matsue

At Matsue New Urban Hotel you'll be within just a 15-minute stroll of Shimane Art Museum and Matsue Horaenya Denshokan. Highlights at this hotel include a restaurant and in-room free WiFi. .For a drink, you can stop by the hotel's own lounge bar. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 9:00 AM. There's also the convenience of self parking. .Sights within a 30-minute walk of this Matsue Shinjiko Onsen hotel include Matsue Castle and Lake Shinji.

What's nearby

  • Shinjiko Ohashi Bridge - 3 min walk
  • Shimane Art Museum - 12 min walk
  • Matsue Castle - 16 min walk
  • Shimane University Old Okudani Lodging - 20 min walk
  • Tamatsukuri Hot Spring - 9 min drive

Getting around

  • Matsue Station - 20 min walk
  • Izumo (IZO) - 28 min drive

Restaurants

  • おいでやすおおきに屋 - 4 min walk
  • 担々麺 ほうさい - 4 min walk
  • 珈琲館京店店 - 4 min walk
  • 松江月ヶ瀬 - 4 min walk
  • Little Court Coffee - 3 min walk

About this property

Matsue New Urban Hotel

Hotel with 24-hour front desk, near Shimane Art Museum
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A vending machine, gift shops/newsstands, and concierge services are also featured at Matsue New Urban Hotel. Parking is available for a fee.

Smoking is allowed in designated areas at this Matsue hotel.

  • 101 guestrooms or units
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Gift shop
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Matsue New Urban Hotel offers 101 accommodations with a safe and complimentary slippers. Televisions come with satellite channels and pay-per-view films. Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers.

This Matsue hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (JPY 800 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: JPY 1,980 for adults and JPY 880 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service

Business services

  • Conference space

Spa

  • Body treatments

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • Pay films
  • TV with cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The property will be renovating from 5 August 2024 to 20 December 2024 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1980 for adults and from JPY 880 for children
  • Self-parking fee: JPY 800 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. Cashless payment methods are available for all transactions.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Matsue New Urban Annex
Matsue New Urban Hotel
Matsue New Urban Hotel Annex
New Urban Annex
New Urban Hotel Annex
Matsue New Urban Hotel Annex
Matsue New Urban Hotel Hotel
Matsue New Urban Hotel Matsue
Matsue New Urban Hotel Hotel Matsue

Frequently asked questions

What is the cancellation policy at Matsue New Urban Hotel?

Matsue New Urban Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Matsue New Urban Hotel?

As of 16 May 2024, prices found for a 1-night stay for 2 adults at Matsue New Urban Hotel on 19 May 2024 start from AU$77.30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Matsue New Urban Hotel?

Yep, Matsue New Urban Hotel has a self car park for JPY 800 per night.

Are there any beaches close to Matsue New Urban Hotel?

The closest beach to Matsue New Urban Hotel is Koura Beach (8.9 km).

Does Matsue New Urban Hotel serve breakfast?

Sure does, buffet brekkie is served daily from 6:30 AM to 9:00 AM.

Is there a free airport shuttle available at Matsue New Urban Hotel?

No, Matsue New Urban Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Matsue New Urban Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Matsue New Urban Hotel?

Check-in begins at 3 PM. Check-out time is 10 AM.

Are pets allowed at Matsue New Urban Hotel?

No, only service animals are allowed.

Matsue New Urban Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 92 out of 267 reviews" "
Rating 8 - Good. 113 out of 267 reviews" "
Rating 6 - Okay. 49 out of 267 reviews" "
Rating 4 - Poor. 6 out of 267 reviews" "
Rating 2 - Terrible. 7 out of 267 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Mitchie

Stayed 1 night in Oct 2023

10/10 Excellent

Tsutomu

Stayed 1 night in Jun 2022

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

8/10 Good

Verified traveller

Liked: Staff & service
For international travelers who are not used to Japanese hotel accommodations outside the major tourist centers of Tokyo, Kyoto, and Osaka, you may find the basic amenities and older construction to be somewhat underwhelming, but as a base for tourism in Matsue city proper, the central location is quite beneficial, being only an 8 minute walk from Matsue Castle. I would caution that the hotel is somewhat distant from the main Matsue Station (JR trains), requiring a bus ride or taxi (or a ~25 minute walk), which can be daunting for those who do not speak Japanese.
Stayed 3 nights in Jul 2020

6/10 Okay

CHARLES, Hong Kong

Travelled with partner
Liked: Staff & service, amenities
Convenient location and within walking distance to major tourist attractions & dining area. Property is a bit rundown. Room space is barely sufficient. The public onsen at the top floor is not attractive and brings "outsiders" to the hotel who crowd the bath area and the elevators. Room rate is a bit high considering the city the hotel situated. There is an overnight parking fee, however, the front desk is nice to allow me to park the car beyond the checkout time till 1pm.
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Cramped and Disappointing
Even by Japanese standards, the rooms were small. We reserved two rooms for our family, and the staff would not accommodate us to have the rooms on the same floor. Great location: on the lake and next door to a shrine; a bathhouse (onsen) on the 3rd floor; and a convenience store reachable through the annex lobby. However, overall we were disappointed with the accommodations and did not spend a sufficiently restful night there. Parking was also limited, and we didn't appreciate the requirement that we leave our car key with the front desk (presumably, so they could move cars around, as necessary.)

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Shigemasa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
レストランからの景色が良かったです。
Stayed 1 night in Feb 2024