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Matsue Excel Hotel Tokyu

4.0 star property
Luxury hotel with 24-hour front desk and restaurant

Photo gallery for Matsue Excel Hotel Tokyu

Lobby
In-room safe, desk, free WiFi, bed sheets
Land view from property
Exterior
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
The current price is AU$136
13 Jan - 14 Jan 2026

Explore the area

View map
590 Asahimachi, Matsue, Shimane, 690 0003
  • Place, Lake Shinji
    ‪11 min walk‬
  • Place, Matsue Castle
    ‪4 min drive‬
  • Place, Shimane University Old Okudani Lodging
    ‪4 min drive‬
  • Airport, Izumo (IZO)
    ‪29 min drive‬

Room options

View all photos for Standard Single Room, 1 Queen Bed, Non Smoking (14.9 ㎡)

In-room safe, desk, free WiFi, bed sheets

Standard Single Room, 1 Queen Bed, Non Smoking (14.9 ㎡)

8.6 out of 10
Excellent
(21 reviews)

Highlights

Air conditioning
Fridge
TV
Shower/bath combination
Deep-soaking bath
Private bathroom
Toilet with electronic bidet
Hairdryer
  • 15 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Double Room, 1 Queen Bed, Non Smoking (17 ㎡)

Standard Double Room, 1 Queen Bed, Non Smoking (17 ㎡)

Standard Double Room, 1 Queen Bed, Non Smoking (17 ㎡)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Fridge
TV
Shower/bath combination
Deep-soaking bath
Private bathroom
Toilet with electronic bidet
Hairdryer
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room, Non Smoking (17～21 ㎡)

In-room safe, desk, free WiFi, bed sheets

Standard Twin Room, Non Smoking (17～21 ㎡)

8.6 out of 10
Excellent
(17 reviews)

Highlights

Air conditioning
Fridge
TV
Shower/bath combination
Deep-soaking bath
Private bathroom
Toilet with electronic bidet
Hairdryer
  • 17 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Double Room, 1 King Bed, Non Smoking (29.8 ㎡)

Superior Double Room, 1 King Bed, Non Smoking (29.8 ㎡)

Superior Double Room, 1 King Bed, Non Smoking (29.8 ㎡)

Highlights

Air conditioning
Fridge
TV
Shower/bath combination
Deep-soaking bath
Private bathroom
Toilet with electronic bidet
Hairdryer
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, Non Smoking (Extra Bed to be provided for 3 Adults)

Superior Twin Room, Non Smoking (Extra Bed to be provided for 3 Adults)

Superior Twin Room, Non Smoking (Extra Bed to be provided for 3 Adults)

7.4 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
TV
Shower/bath combination
Deep-soaking bath
Private bathroom
Toilet with electronic bidet
  • 30 sq m
  • Sleeps 5
  • 2 Twin Beds

View all photos for Standard Single Room

Lobby

Standard Single Room

  • Sleeps 2

View all photos for Standard Double Room

Lobby

Standard Double Room

  • Sleeps 2

View all photos for Standard Twin Room

Lobby

Standard Twin Room

  • Sleeps 2

View all photos for Superior Double Room

Lobby

Superior Double Room

  • Sleeps 3

View all photos for Superior Twin Room

Lobby

Superior Twin Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Lobby

Deluxe Twin Room

  • Sleeps 2

View all photos for Suite

Lobby

Suite

  • Sleeps 2

View all photos for Superior Room

Lobby

Superior Room

  • Sleeps 2

View all photos for Female Superior Twin Room

Lobby

Female Superior Twin Room

  • Sleeps 2

View all photos for Standard Single Room, 1 Queen Bed, Non Smoking (14.9 sqm, for 2 Guests)

In-room safe, desk, free WiFi, bed sheets

Standard Single Room, 1 Queen Bed, Non Smoking (14.9 sqm, for 2 Guests)

8.8 out of 10
Excellent
(12 reviews)

Highlights

Air conditioning
Fridge
TV
Shower/bath combination
Deep-soaking bath
Private bathroom
Toilet with electronic bidet
Hairdryer
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Ladies Floor Single Room, Non Smoking

Ladies Floor Single Room, Non Smoking

Ladies Floor Single Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Fridge
TV
Shower/bath combination
Deep-soaking bath
Private bathroom
Toilet with electronic bidet
Hairdryer
  • Sleeps 1
  • 1 Queen Bed

View all photos for Ladies Floor Standard Twin Room, Non Smoking

Ladies Floor Standard Twin Room, Non Smoking

Ladies Floor Standard Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
TV
Shower/bath combination
Deep-soaking bath
Private bathroom
Toilet with electronic bidet
Hairdryer
  • Sleeps 4
  • 2 Twin Beds

View all photos for Ladies Floor Superior Twin Room, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Ladies Floor Superior Twin Room, Non Smoking

Highlights

Air conditioning
Fridge
TV
Shower/bath combination
Deep-soaking bath
Private bathroom
Toilet with electronic bidet
Hairdryer
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking

Highlights

Air conditioning
Fridge
TV
Shower/bath combination
Deep-soaking bath
Private bathroom
Toilet with electronic bidet
Hairdryer
  • 38 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Ladies Floor Standard Twin Room-Non-Smoking

In-room safe, desk, free WiFi, bed sheets

Ladies Floor Standard Twin Room-Non-Smoking

  • Sleeps 2

View all photos for Ladies Floor Single Room-Non-Smoking

Lobby

Ladies Floor Single Room-Non-Smoking

  • Sleeps 1

View all photos for Standard Semi-Double Room

Lobby

Standard Semi-Double Room

  • Sleeps 2

View all photos for Standard Single Room For 1 Person

In-room safe, desk, free WiFi, bed sheets

Standard Single Room For 1 Person

  • Sleeps 1

About the area

Matsue

A luxury stay in the heart of Matsue awaits you at Matsue Excel Hotel Tokyu. Within a 20-minute stroll, you'll find Lake Shinji and Shimane Art Museum. Highlights at this hotel include a restaurant and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Other amenities include wedding services, luggage storage and a front desk safe. Each morning full breakfast is served between 7 AM and 10 AM. There's also the convenience of self parking. .With a stay at this 4-property class Matsue hotel, you'll be 2.5 km (1.5 mi) from Matsue Castle and 2.6 km (1.6 mi) from Shimane University Old Okudani Lodging.

What's nearby

  • Lake Shinji - 11 min walk - 0.9 km
  • Shimane Prefectural Art Museum - 14 min walk - 1.2 km
  • Shimane Art Museum - 15 min walk - 1.3 km
  • Matsue Castle - 4 min drive - 2.8 km
  • Shimane University Old Okudani Lodging - 4 min drive - 2.3 km

Getting around

  • Matsue Station - 2 min walk
  • Yonago (YGJ) - 25 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪出雲そば たたらや - ‬2 min walk
  • ‪ドトールコーヒーショップ - ‬3 min walk
  • ‪庄や - ‬3 min walk
  • ‪根っこ - ‬5 min walk

About this property

Matsue Excel Hotel Tokyu

Luxury hotel with 24-hour front desk and restaurant
There's a restaurant on site. Public spaces have free WiFi. The luxury Matsue Excel Hotel Tokyu also features a vending machine, dry cleaning/laundry services, and a front desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Matsue hotel is smoke free.

  • 163 guestrooms or units
  • Conference rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Lift
  • No smoking on site
  • Dining venue
Matsue Excel Hotel Tokyu offers 163 air-conditioned accommodations with a safe and complimentary bottles of water. Televisions come with satellite channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, toilets with an electronic bidet and complimentary toiletries.

This Matsue hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 1,200 per night)
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 7 AM to 10 AM for a fee: JPY 2,600 for adults and JPY 1,800 for children
  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Meeting rooms

Accessibility

  • Lift

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Pay films
  • TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 2600 for adults and from JPY 1800 for children
  • Self-parking fee: JPY 1200 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. Cashless payment methods are available for all transactions.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Matsue Tokyu
Matsue Tokyu Inn
Tokyu Inn Matsue
Matsue Excel Hotel Tokyu
Matsue Excel Tokyu
Tokyu Hotel Matsue
Matsue Excel Hotel Tokyu Hotel
Matsue Excel Hotel Tokyu Matsue
Matsue Excel Hotel Tokyu Hotel Matsue

Frequently asked questions

What is the cancellation policy at Matsue Excel Hotel Tokyu?

Matsue Excel Hotel Tokyu offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Matsue Excel Hotel Tokyu?

As of 14 Dec 2025, prices found for a 1-night stay for 2 adults at Matsue Excel Hotel Tokyu on 13 Jan 2026 start from AU$135.96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Matsue Excel Hotel Tokyu?

Yep, Matsue Excel Hotel Tokyu has a self car park for JPY 1200 per night. A self car park is also available, for a fee. Onsite parking is limited.

Are there any beaches close to Matsue Excel Hotel Tokyu?

The closest beach to Matsue Excel Hotel Tokyu is Koura Beach (10.1 km).

Are there hot tubs in the rooms at Matsue Excel Hotel Tokyu?

No, but there are deep-soaking baths in the guestrooms.

Does Matsue Excel Hotel Tokyu serve breakfast?

You bet, full breakfast is on offer daily from 7 AM to 10 AM.

Is there a free airport shuttle available at Matsue Excel Hotel Tokyu?

No, Matsue Excel Hotel Tokyu does not offer an airport shuttle service.

Is there a bar or restaurant at Matsue Excel Hotel Tokyu?

Yep, you can grab a meal at Matsue Excel Hotel Tokyu's onsite restaurant.

What time are check-in & check-out at Matsue Excel Hotel Tokyu?

Check-in begins at 3 PM. Check-out time is 10 AM.

Are pets allowed at Matsue Excel Hotel Tokyu?

No, pets are not allowed.

Matsue Excel Hotel Tokyu Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 370 out of 754 reviews
Rating 8 - Good. 276 out of 754 reviews
Rating 6 - Okay. 79 out of 754 reviews
Rating 4 - Poor. 18 out of 754 reviews
Rating 2 - Terrible. 11 out of 754 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Yang

Stayed 5 nights in Sep 2025

4/10 Poor

Safar

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Hotel is clean . Rooms are very small. Romm amenities are nit available in the rooms.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

Very nice hotel. They gave us a free upgrade without even asking for it. The hotel and rooms are very well maintained and not dated.
Stayed 1 night in Aug 2025

8/10 Good

Takehiro

Stayed 1 night in Aug 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best breakfast buffets I've ever had
Stayed 5 nights in Jul 2025

8/10 Good

HAMID

Liked: Cleanliness
Professional staff and location near JR Station. Rooms are very small in American standards and the photos on the website are not revealing the true dimensions.
Stayed 4 nights in Jul 2025

10/10 Excellent

Yukio

Liked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Naoko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Juswald

Stayed 1 night in Jun 2025

10/10 Excellent

NAMI

Stayed 2 nights in May 2025

6/10 Okay

Volkmar

Liked: Cleanliness
Disliked: Room comfort

Not a good cost/performance ratio

A room with about 12 to 13 m2 incl. Bathroom is something really tiny for 2 people and luggage. It was offered as 17 m2 room. There was nearly nothing to put the normal stuff one like glasses, mobiles etc. One bed side 'table' of about
Stayed 2 nights in May 2025

8/10 Good

Verified traveller

立地がよく、周りにたくさんお店があり食事にも困りません。特に気になるところはなく快適に過ごせました。
Stayed 1 night in Apr 2025

8/10 Good

Shinsuke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Lily

Stayed 1 night in Apr 2025

10/10 Excellent

Ayumi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

YOUNGWON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

No

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Urs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr preiswerte Unterkunft am Bahnhof

Gutes Hotel direkt beim Bahnhof (Unterführung benützen, nicht den Umweg gemäss Google Maps!). Frühstück auch für Nichtjapaner essbar (Röstikroketten, Rührei, French Toast, Cereal, Brot). Der Kaffee ist Filterkaffee und trinkbar.
Stayed 2 nights in Apr 2025

10/10 Excellent

Brad

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice amenities, welcoming staff as soon as you walk in
Stayed 1 night in Apr 2025

10/10 Excellent

Gary

Liked: Cleanliness, property conditions & facilities, room comfort

Very good location

The hotel is across the street from Matsue train and bus station. Our room was very quiet and there are lots of places to eat within easy walking distance. Our room was larger than average for Japan. Nothing fan, but clean and comfortable. There is a hotel restaurant but we never ate there due to the high prices. Many better deals nearby.
Stayed 4 nights in Mar 2025

10/10 Excellent

MINGYU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Tetsuro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025