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Hotel Gyokusen

3.5 star property

Photo gallery for Hotel Gyokusen

A traditional Japanese-style building with a landscaped garden featuring a gravel path, bonsai trees, and torii gates.
Public bath
Down duvets, in-room safe, individually decorated
Public bath
Public bath

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$231
31 July - 1 Aug

Explore the area

View map
53-2 Tamatsukuri Tamayucho, Matsue, Shimane-ken, 699-0201
  • Place, Izumo Tamatsukuri Historical Park
    ‪3 min walk‬
  • Place, Tamatsukuri Hot Spring
    ‪6 min walk‬
  • Place, Tamatsukuri Onsen
    ‪7 min walk‬
  • Airport, Izumo (IZO)
    ‪36 min drive‬

Room options

View all photos for Western-Style Twin Room - Non Smoking

A hotel room with two beds, a desk, a chair, and a window with curtains.

Western-Style Twin Room - Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Western-Style Deluxe Twin Room - Non Smoking

A hotel room with two beds, a sofa, a chair, a desk, and a window with a view of greenery.

Western-Style Deluxe Twin Room - Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Japanese-Style Superior Twin (Garden View) (Renov 2025) - Non Smoking

Japanese-Style Superior Twin (Garden View) (Renov 2025) - Non Smoking

Japanese-Style Superior Twin (Garden View) (Renov 2025) - Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 2 Single Futons
  • Free Wi-Fi

View all photos for Japanese-Style Superior Twin (Renov 2025) - Non Smoking

A traditional Japanese-style hotel room with tatami flooring, a large bed with white bedding, a sliding shoji screen door, and a view of a garden.

Japanese-Style Superior Twin (Renov 2025) - Non Smoking

  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 2 Single Futons
  • Free Wi-Fi

View all photos for Japanese-Style Lake View Suite (Renov 2025) - Non Smoking

Japanese-Style Lake View Suite (Renov 2025) - Non Smoking

Japanese-Style Lake View Suite (Renov 2025) - Non Smoking

  • Lake view
  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Japanese-Style Garden Deluxe (Renov 2025) - Non Smoking

Japanese-Style Garden Deluxe (Renov 2025) - Non Smoking

Japanese-Style Garden Deluxe (Renov 2025) - Non Smoking

  • Garden view
  • 62 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 2 Single Futons
  • Free Wi-Fi

View all photos for Japanese-Style Magatama Special Suite 751 - Non Smoking

Japanese-Style Magatama Special Suite 751 - Non Smoking

Japanese-Style Magatama Special Suite 751 - Non Smoking

  • Partial lake view
  • 101 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 Single Beds and 6 Single Futons
  • Free Wi-Fi

View all photos for Japanese-Style Yakumo Special Suite 701 - Non Smoking

Japanese-Style Yakumo Special Suite 701 - Non Smoking

Japanese-Style Yakumo Special Suite 701 - Non Smoking

  • Partial lake view
  • 107 sq m
  • 1 bedroom
  • Sleeps 6
  • 6 Single Futons
  • Free Wi-Fi

View all photos for Japanese-Style 20 Tatami (Lake View; Hot Spring Town View) - Non Smoking

Japanese-Style 20 Tatami (Lake View; Hot Spring Town View) - Non Smoking

Japanese-Style 20 Tatami (Lake View; Hot Spring Town View) - Non Smoking

  • Partial lake view
  • 31 sq m
  • 1 bedroom
  • Sleeps 8
  • 8 Single Futons
  • Free Wi-Fi

View all photos for Japanese-Style 20 Tatami (Garden View) - Non Smoking

Japanese-Style 20 Tatami (Garden View) - Non Smoking

Japanese-Style 20 Tatami (Garden View) - Non Smoking

  • Garden view
  • 31 sq m
  • 1 bedroom
  • Sleeps 8
  • 8 Single Futons
  • Free Wi-Fi

View all photos for Japanese-Style 20 Tatami Triple - Non Smoking

Japanese-Style 20 Tatami Triple - Non Smoking

Japanese-Style 20 Tatami Triple - Non Smoking

  • 31 sq m
  • 1 bedroom
  • Sleeps 8
  • 3 Large Single Beds and 5 Single Futons
  • Free Wi-Fi

View all photos for Japanese-Style Annex 10 Tatami - Non Smoking

Japanese-Style Annex 10 Tatami - Non Smoking

Japanese-Style Annex 10 Tatami - Non Smoking

  • 1 bedroom
  • Sleeps 5
  • 5 Single Futons
  • Free Wi-Fi

About the area

Matsue

At Hotel Gyokusen you'll be within just a 10-minute stroll of Tamatsukuri Hot Spring and Izumo Tamatsukuri Historical Park. Highlights at this ryokan include 2 restaurants, 2 bars/lounges and free self-parking. .A day of pampering can include Thai massages and body treatments. The restaurant, 料理茶屋　燕楽 -Utage-, serves Japanese cuisine and is open for breakfast, lunch and dinner. ナイトサロン『かがり火』 is the ryokan's own pub. Enjoy the sauna and karaoke as well as access to hot springs. Other amenities include free Wi-Fi in public areas and a snack bar/deli. There's also the convenience of free train pick-up service. .Places within a 15-minute walk of this 3.5-property class Matsue ryokan include Tamatsukuri Onsen and Tamatsukuriyu Shrine.

What's nearby

  • Izumo Tamatsukuri Historical Park - 3 min walk - 0.3 km
  • Tamatsukuri Hot Spring - 6 min walk - 0.5 km
  • Tamatsukuri Onsen - 7 min walk - 0.7 km
  • Izumo Vllage Lore Museum - 18 min walk - 1.5 km
  • Lake Shinji - 19 min walk - 1.6 km

Getting around

  • Tamatsukurionsen Station - 18 min walk
  • Izumo (IZO) - 29 min drive

Restaurants

  • ‪Starbucks - ‬3 min drive
  • ‪いろり茶屋 - ‬9 min drive
  • ‪粋麺 せんじゅ - ‬6 min drive
  • ‪cafe Blanc 田和山店 - ‬6 min drive
  • ‪マクドナルド 松江乃白店 - ‬6 min drive

About this property

Hotel Gyokusen

Hotel Gyokusen offers its guests hot springs and a sauna. There are 2 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Spa services, an arcade/games room, and gift shops/newsstands are also featured at Hotel Gyokusen. A train station pick-up shuttle and A train station drop-off shuttle are free. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Matsue ryokan.

  • 121 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • Karaoke
  • Deli
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Games room or arcade
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Water dispenser
Hotel Gyokusen offers 121 air-conditioned accommodations with a safe and complimentary slippers. Each accommodation is individually furnished and decorated. Beds feature down duvets. LED televisions come with digital channels.

Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets, complimentary toiletries and hairdryers. This Matsue ryokan provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Guests can pamper themselves by indulging in the on-site spa services. Services include Thai massages and body treatments.

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.

Similar properties

Property grounds
Tamatsukuri Grand Hotel Choseikaku
Matsue
  • Spa pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.3 out of 5, Excellent, 160 reviews
The price is AU$224
8 July - 9 July
Tamatsukuri Grand Hotel Choseikaku

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up shuttle from 2:00 PM to 7:00 PM
  • Train station shuttle on request
  • Free train station drop-off
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • Kaiseki meal
  • Snack bar/deli
  • Tea service

Restaurants on site

  • ナイトサロン『かがり火』
  • 居酒屋『呑ちゃん』
  • 料理茶屋　燕楽 -Utage-

Things to do

  • Arcade/game room
  • Hot springs
  • Karaoke
  • Sauna
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Garden
  • On a river

Spa

  • Body treatments
  • Hot springs
  • In-room massages
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Thai massages
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility

More

  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests ages 1-5 who are booked in half board rate plans will receive children's meals. Guests ages 6 and older who are booked in half board rate plans may receive children's meals instead of regular meals by contacting this property in advance. Meals are not available for children under 1 year old.
Guests booked in Half Board rates must check-in by 7 PM to receive dinner.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve access to the public bath facility. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Alcohol isn't allowed at Hotel Gyokusen.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Hotel Gyokusen Matsue
Hotel Gyokusen
Gyokusen Matsue
Gyokusen
Hotel Gyokusen Ryokan
Hotel Gyokusen Matsue
Hotel Gyokusen Ryokan Matsue

Frequently asked questions

Is parking available at Hotel Gyokusen?

Yep, Hotel Gyokusen has a free self car park.

How much does it cost to stay at Hotel Gyokusen?

As of 3 July 2026, prices found for a 1-night stay for 2 adults at Hotel Gyokusen on 31 July 2026 start from AU$231, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel Gyokusen?

The closest beach to Hotel Gyokusen is Koura Beach (11.3 km).

Is there a spa on site at Hotel Gyokusen?

There's no onsite spa, but this property does offer services like body treatments as well as Thai massages.

What luxury perks are available at Hotel Gyokusen?

Hotel Gyokusen features a sauna, 2 restaurants and 2 bars.

Are there hot tubs in the rooms at Hotel Gyokusen?

No, but there are deep-soaking baths in the guestrooms.

Is there a free airport shuttle available at Hotel Gyokusen?

No, Hotel Gyokusen does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Gyokusen?

Yep, you can grab a meal at Hotel Gyokusen's onsite restaurant that serves Japanese cuisine.

What time are check-in & check-out at Hotel Gyokusen?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Hotel Gyokusen?

No, pets are not allowed.

Hotel Gyokusen Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 211 out of 421 reviews
Rating 8 - Good. 161 out of 421 reviews
Rating 6 - Okay. 32 out of 421 reviews
Rating 4 - Poor. 10 out of 421 reviews
Rating 2 - Terrible. 7 out of 421 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Satoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family was very relaxed and happy holidays
Hotel garden
Matsue castle
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and atmosphere!
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

GEOK HWEE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good!
Stayed 2 nights in May 2024
Verified

8/10 Good

さとみ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so kind and helpful. Food tastes good and used local. Onsen is also good. I would like to visit there again.
Stayed 2 nights in Nov 2023
Verified

2/10 Terrible

Takako

The hot spring water wasn't coming out. One man was drunk, rude and excited, but the hotel staff didn't try to stop him. I can't believe it. I never want to stay in a hotel like that again.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Etsuko

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 2 nights in Dec 2024
Verified

4/10 Poor

kenichiro

Liked: Staff & service
Good
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful stay, this location is off the beaten path for foreigners but it is such a hidden gem. It had an onsen, free drinks within a time limit, restaurant on premise, a show by performers every night, a beautiful garden and yukatas to borrow. My only regret is that I didn't stay longer. Also while they do offer a shuttle, and bikes to rent, please make sure to inform them so they can be ready to take you/accomodare you. Please also make sure that if you book, you order with breakfast and dinner, because the nearest konbini is pretty far, and many local restaurants open later or close earlier. Will come back again if given the chance.
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Rie

Disliked: Staff & service, amenities
朝食が待たないと食べれなかったのは残念💦 値段の割にメニューがイマイチでした。
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Hiroaki

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
古いせいか枕元に電源が無く、延長コードか用意されていたが、短かかった 又コインランドリーが無く、女房が松江市までいかなくてはならなかった。
Stayed 1 night in Mar 2026
Verified

6/10 Okay

TOMOHIRO

睡眠時に外にいる外国人の騒音があり睡眠があまりできなかった。 ビュッフェが手袋をつけずに素手だった。（衛生面）
Stayed 1 night in Jan 2026
Verified

8/10 Good

Noriko

Liked: Cleanliness, staff & service, amenities
レンタカーをしていたので辿り着けたが、それ以外では不便なような気がした。最初にチェックインを手伝ってくれた若い女性は丁寧だったが、チェックアウト時の男性は冷たい印象だった。温泉は露天風呂もよく、アメニティもよく、洗面台もたくさんあってドライヤーもダイソンもありよかった。枕が小さいものが一つしかなく、そこは残念だった。全エリア空調が効いていてよかった。朝食は品揃えがよく、畳の上に椅子で座るのも素敵だった。個室のバスルームも広く、温泉嫌いの人も十分楽しめると思う。
Stayed 1 night in Oct 2025
Verified

4/10 Poor

YASUTO

食事が美味しくない。 風呂に入る際の濡れタオル等の入物が欲しい。
Stayed 1 night in Sep 2025
Verified

8/10 Good

tomotsugu

Liked: Cleanliness, amenities, property conditions & facilities
建物自体は古い感じでしたが清潔感がありお庭も素敵で心地よく滞在することができました。
Stayed 1 night in Sep 2025
Verified

6/10 Okay

あみ

Liked: Cleanliness
。
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

ヒロミ

Liked: Cleanliness, staff & service, property conditions & facilities
当日から翌日帰るまで、本当にゆっくりさせて頂きました　チェックインから夕食予約までの3時間もラウンジでおもてなしのサービスを受けてとても良かったです　沢山の人で満席でした 夕食もとても美味しかったです　3名一部屋でしたがゆったりと過ごせて、玉泉さんを選んで本当に良かったです　また予約してしたいと思いました
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

KENGO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
　美味かった
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

MAYUMI

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフの方がとても
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

akihiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
温泉、食事とも大変満足しました。ロビーラウンジのフリードリンクに感動！ホテル到着後のひとっ風呂、湯上がりに全身に染み込んでいきました。
Stayed 1 night in Jul 2025
Verified

8/10 Good

Yahiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

清潔で、良かった

広い部屋は清潔で、量感全体に清潔でした。 また、スタッフの感じも大変良く、また訪れようと思ってます。
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

和子

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
温泉も料理もスタッフも最後でした。
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Noriko

Liked: Cleanliness, amenities, property conditions & facilities
お食事がとてもおいしかったです。温泉の湯質や施設にもとても満足できました。今回は女子2人旅でしたが、次回は家族を連れてきたいです。
Stayed 1 night in Jan 2025
Verified

6/10 Okay

かずあき

Disliked: Amenities, property conditions & facilities
部屋以外は良いが部屋はパッケージエアコンにすべきでは！暑くても我慢するしかなかった
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

食事について

夕食の品数は多かったのですが、年齢的に食べ切れない量でした。 豚肉のしゃぶしゃぶ、牛肉の焼き物が続きましたが料理にもう少し工夫があったら良かったです。 スタッフの方たちの対応には満足しています。
Stayed 1 night in Apr 2025
Verified

8/10 Good

kazuko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ラウンジでの生ビールの提供など嬉しいサービスでした。 ただその為お腹が膨れてしまい夕飯を少し残してしまい申し訳無く思います。 立派なお庭やお風呂など高級感満載で満足できました。
Stayed 1 night in Mar 2025