OYO Rooms - accommodation in Mathura

Great buffet selection and helpful staff

During my recent stay at Triptam Hotel in Vrindavan, I had a mixed experience. While the property and overall environment were pleasant, I found that a couple of the male reception staff were not as helpful as expected and, on a few occasions, came across as somewhat rude. I believe improving the attitude and responsiveness at the reception would greatly enhance the guest experience. On a positive note, the security personnel were extremely courteous and helpful throughout my stay. I would especially like to thank Mr. Chowdhury for his kindness and for sharing his business card. I would certainly consider visiting again, as I enjoyed my stay overall. However, I kindly request that attention be given to improving the reception staff’s service to make future visits even better.

Clean room, excellent staff, newer building, breakfast was served in the room was excellent presentation