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Lombok Garden Hotel

3.5 star property
Central Mataram hotel connected to the convention centre, within walking distance of Mataram Mall

Choose dates to view prices

Photo gallery for Lombok Garden Hotel

2 outdoor pools
Exterior
Sasak Suite Room
4 restaurants, international cuisine
Reception
Reviews
6.4

Popular amenities

  • SpaSpaSpa
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • RestaurantRestaurantRestaurant
  • Room serviceRoom serviceRoom service
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
Jl. Bung Karno No.7, Mataram, Lombok, 83231
  • Popular LocationMataram Mall5 min walk
  • Popular LocationLombok Epicentrum Mall3 min drive
  • Popular LocationIslamic Center NTB3 min drive
  • AirportLombok (LOP-Lombok Intl.)43 min drive

Room options

View all photos for Cottage King Room

In-room safe, desk, free WiFi, bed sheets

Cottage King Room

Highlights

Balcony
Air conditioning
LCD TV
Private bathroom
Free bottled water
Electric kettle
Cable channels
In-room safe
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room Pool Access

In-room safe, desk, free WiFi, bed sheets

Deluxe Twin Room Pool Access

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
LCD TV
Private bathroom
Free bottled water
Electric kettle
Cable channels
  • 33.1 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe King Room

In-room safe, desk, free WiFi, bed sheets

Deluxe King Room

Highlights

Balcony
Air conditioning
LCD TV
Private bathroom
Free bottled water
Electric kettle
Cable channels
In-room safe
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Cottage Twin Room Pool Access

In-room safe, desk, free WiFi, bed sheets

Cottage Twin Room Pool Access

Highlights

Balcony
Air conditioning
LCD TV
Private bathroom
Free bottled water
Electric kettle
Cable channels
In-room safe
  • 37 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Cottage Twin Room

In-room safe, desk, free WiFi, bed sheets

Cottage Twin Room

Highlights

Balcony
Air conditioning
LCD TV
Private bathroom
Free bottled water
Electric kettle
Cable channels
In-room safe
  • 33.0 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Garden Suite King Room

Garden Suite King Room

Garden Suite King Room

Highlights

Balcony
Air conditioning
LCD TV
Private bathroom
Free bottled water
Electric kettle
Cable channels
In-room safe
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

In-room safe, desk, free WiFi, bed sheets

Deluxe Twin Room

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
LCD TV
Private bathroom
Free bottled water
Electric kettle
Cable channels
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Cottage King Room Pool Access

Cottage King Room Pool Access

Cottage King Room Pool Access

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
LCD TV
Private bathroom
Free bottled water
Electric kettle
Cable channels
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Sasak Suite Room

Sasak Suite Room

Sasak Suite Room

Highlights

Balcony
Air conditioning
LCD TV
Private bathroom
Free bottled water
Electric kettle
Cable channels
In-room safe
  • 59 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Suite Twin Room

In-room safe, desk, free WiFi, bed sheets

Garden Suite Twin Room

Highlights

Balcony
Air conditioning
LCD TV
Private bathroom
Free bottled water
Electric kettle
Cable channels
In-room safe
  • 59 sq m
  • Sleeps 2
  • 2 Single Beds

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Pool
Spa
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4.2 out of 5, Very good, (111)
The price is AU$61
for 1 night
includes taxes & fees
7 June - 8 June
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About the area

Mataram

Lombok Garden Hotel places you in the centre of Mataram, connected to the convention centre and within a 30-minute stroll of Mataram Mall and Pura Meru. Highlights at this hotel include in-room free WiFi, balconies and LCD TVs. .The restaurant, Flamboyan, serves international cuisine. Enjoy access to 2 outdoor swimming pools along with a kids' swimming pool. Additionally, you'll find free Wi-Fi in public areas, spa services and laundry facilities. Each morning buffet breakfast is available. There's also the convenience of an airport shuttle. .With a stay at this 3.5-property class Mataram hotel, you'll be 2.2 km (1.3 mi) from Lombok Epicentrum Mall and 2.6 km (1.6 mi) from Mayura Park.

What's nearby

  • Mataram Mall - 5 min walk
  • Mayura Park - 2 min drive
  • Lombok Epicentrum Mall - 3 min drive
  • Islamic Center NTB - 3 min drive
  • Museum Negeri Nusa Tenggara Barat - 4 min drive

Getting around

  • Lombok (LOP-Lombok Intl.) - 43 min drive

Restaurants

  • Mandalika Restaurant - 6 min walk
  • Citi Crab - 11 min walk
  • Richeese Factory Mataram Mall - 8 min walk
  • McDonald's - 8 min walk
  • Upnormal Coffee Lombok - 2 min walk

About this property

Lombok Garden Hotel

Central Mataram hotel connected to the convention centre, within walking distance of Mataram Mall
There are 4 restaurants on site. A computer station is on site and WiFi is free in public spaces. Lombok Garden Hotel offers its guests 2 outdoor swimming pools and a children's pool. An airport shuttle (available 24 hours) is available for a fee. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Lombok Garden Hotel.

This 3.5-star Mataram hotel is smoke free.

  • 205 guestrooms or units
  • 4 dining venues
  • Conference rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Computer for guest use
  • Lift
  • No smoking on site
Lombok Garden Hotel offers 205 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies. LCD televisions come with premium cable channels. Bathrooms include a shower, slippers and complimentary toiletries.

This Mataram hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available for a fee: IDR 75,000 for adults and IDR 75,000 for children
  • 4 restaurants

Restaurants on site

  • Flamboyan

Things to do

  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

Outdoor space

  • Balcony

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Lombok Garden Hotel

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 75000 for adults and from IDR 75000 for children
  • Airport shuttle fee: IDR 250000 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Garden Hotel Lombok
Hotel Lombok Garden
Lombok Garden
Lombok Garden Hotel
Lombok Garden Hotel Mataram
Lombok Garden Mataram
Lombok Garden Hotel Hotel
Lombok Garden Hotel Mataram
Lombok Garden Hotel Hotel Mataram

Frequently asked questions

What is the cancellation policy at Lombok Garden Hotel?

Lombok Garden Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Lombok Garden Hotel?

As of 24 May 2024, prices found for a 1-night stay for 2 adults at Lombok Garden Hotel on 29 May 2024 start from AU$35.62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Lombok Garden Hotel?

The closest beach to Lombok Garden Hotel is Senggigi Beach (13 km).

Is there a spa on site at Lombok Garden Hotel?

There's no onsite spa, but this property does offer services like massages.

Does Lombok Garden Hotel have a pool?

Lombok Garden Hotel has 2 outdoor swimming pools and a kids' pool.

What makes Lombok Garden Hotel a romantic place to stay?

24-hour room service, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Lombok Garden Hotel.

Does Lombok Garden Hotel serve breakfast?

You bet, buffet breakfast is on offer daily.

Is there a free airport shuttle available at Lombok Garden Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Lombok Garden Hotel?

Yep, you can grab a meal at Lombok Garden Hotel's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Lombok Garden Hotel?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Lombok Garden Hotel?

No, pets and service animals are not allowed.

Lombok Garden Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 1 out of 24 reviews" "
Rating 8 - Good. 9 out of 24 reviews" "
Rating 6 - Okay. 8 out of 24 reviews" "
Rating 4 - Poor. 5 out of 24 reviews" "
Rating 2 - Terrible. 1 out of 24 reviews" "

6.6/10

Cleanliness

6.4/10

Staff & service

10/10

Amenities

6.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Gino

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad television 📺 reception
Stayed 2 nights in Jun 2022

6/10 Okay

Martyn

Liked: Cleanliness, property conditions & facilities
Been once !
Basically not a good area for finding any restaurants, old mall close by more modern need taxi for 2 miles each way. Pavements a challenge at 12 inches high, dotted with trees and missing manhole covers/slabs so you can disappear in the abyss of drains. KFC air con resto saved us and you can order as take out with free delivery. Grounds, rooms and pool were nice everything worked well. The gardens were large and beautiful. Only desperate thing was breakfast. Mostly hot lockers of Indonesian rice/curry/rice porridge. Fruit slices but on two mornings the papaya tasted like mouldy water . A nice little older waiter came to ask if we would like omelette. One two slice toaster with half a sliced loaf, communal butter jar where guests dipped knives to smother bread before toasting - all very messy along with the tables same coffee stains for two days. Nothing got replenished even when more guests used dining room, staff seemed to like to sit behind a big desk and look busy.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 1 night in Jul 2018

4/10 Poor

anynomous

Disliked: Cleanliness, room comfort
Nice facilities but worse room
Aircond not function well. Bathroom dirty. Get cheat by hotel taxi to gili trawangan

6/10 Okay

Pam, Hobart, Australia

Liked: Staff & service, property conditions & facilities
Centrally located with lovely expansive gardens
We spent 3 weeks at Lombok Garden while on business in Mataram. The hotel was in an ideal location for our needs and we particularly liked the expansive gardens, which are well maintained. We were originally in an older style bungalow overlooking the garden. That room was spacious but in need of maintenance. Because of ongoing internet access problems, we were upgraded to a room in the new part of the hotel, overlooking the pool. The downside was that the room, while modern, was much smaller, perhaps not suited for a longer stay like ours. Overall we were happy with our stay but there are some problems with service that need fixing (see below). The room was not thoroughly cleaned each day. The towels were thin and frayed, and toiletries, even toilet paper, were not regularly replenished. The pool towels were constantly 'habis' (run out). The young housekeeping staff, while friendly and kind, were in the habit of conducting loud shouted conversations across the two wings of the hotel, reverberating throughout the entire area. Dirty dishes from room service were regularly left lying outside rooms, often in the rain, for up to 24 hours. When we enquired about the possibility of another umbrella, we were told that only one could be supplied per room - even though the room sleeps two people.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good enough
With this price, this hotel was good enough. All that matters are the food on breakfast, not tasty at all, maybe because there are a lot of people stayed in this hotel so they couldn't taste the food properly before it served.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Sam, Western Australia

Economical hotel near best shopping in Lombok
We were happy with what we got for the price but do note that the staff's command of English is limited, WiFi intermittent and the hot water was not working in some rooms. The majority of guests were Indonesian or SE Asian so presumably hotel gears more towards this demographic than Western tourists.

4/10 Poor

Leanne, Ocean Grove

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ordinary
We had 2 stays here and were not impressed. Staff need to be more diligent and pleasant to their customers- that's all I can say. Rooms are very tired and mosquitoes galore . The grounds and 2 swimming pools are impressive but its the rooms that make it but these didn't do much for us - sorry. You get what you pay I guess.

4/10 Poor

Leanne, Ocean Grove

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tired Hotel
We stayed twice here in one week due our travel arrangements. First superior room was musty , old worn out and dirty. There is no fridge , plastic coat hangers were broken and still left hanging in wardrobe . Bathroom old and tapes did not turn off and if you had hit water on in shower you had to be careful not to burn yourself because when turning it off to the right it turns on again !! Walls and ceilings badly needed painting . Asked for double and got two singles ! Pillows lumpy and hard . The curtaining was not block out so the the night light outside was shining into our room when we went to bed - thankful for eye masks ! Breakfast however was ok with some nice local dishes. The staff need to be more active in restaraunt as they just stand around against the wall and do nothing to serve you only take plates when you leave! Front desk staff blunt and direct nothing more ! Our second room we asked for a more modern cleaner room which we got near the first swimming pool. But there were mosquito s by the dozen that bit us all night!! The best thing was the swimming pools- long in length - and the gardens are beautiful. So important to up keep the rooms as well.