Entire apartment

MelRose Relais

Family-friendly apartment with free breakfast and spa services

Photo gallery for MelRose Relais

Suite, 1 King Bed, Sea View | Terrace/patio
Suite, 1 King Bed, Sea View | Beach/ocean view
Exterior
Superior Room
Outdoor pool, open 10:00 AM to 6:00 PM, pool umbrellas, pool loungers

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View map
Via Partenope 40, Massa Lubrense, NA, 80061
  • Place, Puolo Beach
    ‪7 min walk‬
  • Place, Sorrento Beach
    ‪6 min drive‬
  • Place, Baths of Queen Giovanna
    ‪10 min drive‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪79 min drive‬

Room options

Classic Room

Highlights

Garden
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Renovated in 2017
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Room

Highlights

Garden
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Down duvet
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Double Room

Highlights

Garden
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Down duvet
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Junior Suite, Terrace, Sea View

Highlights

Garden
Terrace
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
  • 24 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

Superior Quadruple Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Garden
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Down duvet
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Sofa Beds

Suite, 1 King Bed, Sea View

Highlights

Garden
Deck/patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
  • 30 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

About the area

Massa Lubrense

A family-friendly stay in Massa Lubrense awaits you at MelRose Relais. Within a 30-minute stroll, you'll find Puolo Beach and Ancient Cathedral of Massa Lubrense. .Each apartment is soundproofed and features a flat-screen TV with satellite channels, along with free WiFi, free wired Internet and a private garden. The minibar provides refreshments, and room service is also available. Nice touches to enhance your stay include a rainfall showerhead and free toiletries, while a memory foam bed and premium bedding invite a good night's rest. A coffee/tea maker, a down duvet and a safe are also available. Housekeeping is available on request. .A pampering day can include deep-tissue massages and hot stone massages along with body scrubs, facials and mani/pedis. MelRose Relais serves Italian cuisine and is open for brunch. At the apartment building's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the outdoor swimming pool and pool loungers. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and a snack bar/deli. Each morning free full breakfast is offered between 7:30 AM and 10 AM. There's also self parking, along with the convenience of a free beach shuttle.

What's nearby

  • Puolo Beach - 7 min walk - 0.6 km
  • Sorrento Beach - 6 min drive - 1.9 km
  • Villa Fiorentino - 9 min drive - 2.3 km
  • Baths of Queen Giovanna - 10 min drive - 2.2 km
  • Bagni Regina Giovanna - 10 min drive - 2.2 km

Getting around

  • Sorrento Station - 7 min drive
  • Naples International Airport (NAP) - 59 min drive

Restaurants

  • ‪Le Querce Restaurant - ‬6 min drive
  • ‪Grand Vesuvio Breakfast Terrace - ‬4 min drive
  • ‪bar del capo - ‬2 min drive
  • ‪Taverna Azzurra - ‬8 min drive
  • ‪Ristorante Bagni Delfino - ‬9 min drive

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

MelRose Relais

Family-friendly apartment with free breakfast and spa services
There's a restaurant on site, as well as 2 coffee shops/cafes and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

An outdoor pool, spa services, and a terrace are also featured at the family-friendly MelRose Relais. An airport shuttle (available 24 hours), a train station pick-up service and a train station drop-off service are available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this Mediterranean Massa Lubrense apartment.

  • 1 building
  • 8 guestrooms or units
  • 2 levels
  • 2 coffee shops
  • Full breakfast (free)
  • Manager's reception (free)
  • Deli
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
MelRose Relais offers 8 accommodations with minibars and a safe. This individually decorated and furnished accommodation includes desks. Memory foam beds feature down duvets and premium bedding. 42-inch flat-screen televisions come with satellite channels.

Bathrooms include baths or showers with a rainfall showerhead, bidets, complimentary toiletries and hairdryers. This Massa Lubrense apartment provides complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on request.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages.

Similar properties

Property amenities

Beach

  • Beach nearby
  • Beach towels
  • Free beach shuttle

Pool/Spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor pool
  • Pool loungers
  • Pool umbrellas
  • Prenatal massages
  • Sports massages
  • Swedish massages
  • Thai massages

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Free beach shuttle
  • Limo/town car service
  • Parking on site (EUR 15 per day)
  • Limited on-site self parking
  • Onsite parking includes off-street options

Family friendly

  • Babysitting (surcharge)
  • Cot: EUR 10 per day
  • Highchair

Restaurants on site

  • MelRose Bistrot
  • MelRose Relais

Food and drink

  • Coffee/tea maker
  • Electric kettle

Dining

  • Free full breakfast available daily 7:30 AM to 10 AM
  • 2 coffee shops/cafes
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Champagne service
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Limited room service
  • Minibar
  • Private picnics
  • Snack bar/deli

Bedrooms

  • Down comforter
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed: EUR 35 per day

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels
  • Games

Outdoor areas

  • Garden
  • Terrace
  • Yard

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • No lift
  • Tile flooring in room
  • Designated smoking areas

Services and conveniences

  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Proposal/romance packages
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • In a village
  • Near a hospital
  • Near a train station
  • Near the airport
  • Near the bay
  • Near the boardwalk/promenade
  • On the waterfront

Things to do

  • Scooter/moped rentals nearby
  • Winery tours nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 1 building
  • 2 floors
  • 8 units
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Garden
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Mediterranean architecture
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Soundproofing
  • Towels (changed on request)
  • Vegan dining options
  • Vegetarian dining options
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 9 AM - 8:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35 per day.
  • Cots (infant beds) are available for EUR 10 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.
  • A tax is imposed by the city: From 1 April to 31 October, EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 150 per vehicle (one-way, maximum occupancy 4)
  • Self-parking fee: EUR 15 per day
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10 per day
  • Rollaway bed fee: EUR 35 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation. The property is professionally cleaned.

Property Registration Number IT063044B4SCB6BMLD

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the apartment before arrival using the contact information on the booking confirmation.

Property is also known as

Residence Puolo Apartment Massa Lubrense
Residence Puolo Apartment
Residence Puolo Massa Lubrense
Melrose Massa Lubrense
MelRose Relais Apartment
MelRose Relais Massa Lubrense
MelRose Relais Apartment Massa Lubrense

Frequently asked questions

What is the cancellation policy at MelRose Relais?

MelRose Relais offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at MelRose Relais?

Yep, MelRose Relais has a self car park for EUR 15 per day. A self car park is also available, for a fee.

Are there any beaches close to MelRose Relais?

Yep, MelRose Relais is a short 13-minute walk from Puolo Beach.

Is there a spa on site at MelRose Relais?

There's no onsite spa, but this property does offer services like body scrubs, facials and body treatments, as well as prenatal massages.

Does MelRose Relais have a pool?

MelRose Relais has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 10:00 AM to 6:00 PM.

What luxury perks are available at MelRose Relais?

This property features an outdoor pool, as well as memory foam beds and premium bedding.

What makes MelRose Relais a romantic place to stay?

Ocean-view dining and a champagne service, as well as rainfall showerheads and memory foam beds in the guestrooms, help set the scene for a romantic weekend at MelRose Relais.

Is MelRose Relais family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as highchairs and cots/infant beds in the guestrooms, it's no surprise that MelRose Relais is a hit with families.

Does MelRose Relais serve breakfast?

Yeah, travelers highly rate the free full breakfast here! Served daily from 7:30 AM to 10 AM, this is the perfect spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at MelRose Relais?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at MelRose Relais?

Yep, they've got a lounge bar and an onsite restaurant that serves Italian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at MelRose Relais?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at MelRose Relais?

No, pets are not allowed.

MelRose Relais Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 230 out of 274 reviews
Rating 8 - Good. 32 out of 274 reviews
Rating 6 - Okay. 10 out of 274 reviews
Rating 4 - Poor. 1 out of 274 reviews
Rating 2 - Terrible. 1 out of 274 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Liked: Cleanliness, room comfort
My husband and I stayed here in Sept 2025. What a lovely property! A beautiful pool area with a lot of seating and a cocktail bar (extremely pricey drinks). There is an evening restaurant on the property that we ate at the first night and it was our best meal! The waiter was fantastic! Also a breakfast area around the corner - you can order fresh eggs/omelettes and then a buffet (mostly sweet items). It is about a 15 minute drive/bus ride outside of Sorrento. There is a bus that stops almost right outside and takes you into Sorrento for only 1.50€. There are no stores/mini markets within walking distance for anything you might need. A few restaurant options within walking distance - but the bus is a great option to head into Sorrento for dinner and once you’re there, it’s extremely walkable. The service was outstanding. The staff helps you book anything you might want to do and is there to answer all of your questions about the area. It is a bit hard to find - there is a small sign so you really have to be watching. Very quiet oasis away from the hustle & bustle.
Stayed 3 nights in Sep 2025

10/10 Excellent

Minerva

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent, exceeded my expectations. I recommended 100%. Friendly staf. good service, very clean and excellent breakfast.
Stayed 3 nights in Sep 2025

10/10 Excellent

atefeh

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, room comfort
Our stay was wonderful. I highly recommend for relaxation.
Stayed 3 nights in Sep 2025

10/10 Excellent

Nicola

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Melrose is a gorgeous place to stay away from the hustle & bustle of Sorrento. The pool area & gardens are lovely as is the outside bar - every little detail has been thought of, it’s a lovely place to spend time relaxing. We stayed in the delux double room which is very spacious, the only downside is, it doesn’t have an outdoor seating area whereas most of the other rooms do. Dining at the hotel was excellent with a great dinner choice - the outdoor terrace where dinner is served has stunning views across the bay to Naples. Breakfast was also very good with great hot & cold choices. The staff are brilliant & so helpful, nothing is too much trouble. Due up the location of the hotel, the centre of Sorrento can be reached by using the excellent bus service that stops near to the hotel. We loved our holiday at The Melrose & can’t recommend it highly enough as a lovely, calming place to stay ⭐️ ⭐️⭐️⭐️⭐️
Stayed 7 nights in Sep 2025

10/10 Excellent

Alexandre

Liked: Cleanliness, room comfort

Amazing views and great stay

Great little hotel up on the hills, driving there is easy, just watch the curves, they have on-site parking which is a nice plus. Just a bit hard to find, great breakfast and friendly staff. The gps points tu the essenza restaurant, that Hotel entrance is behind it up on hill, just turn left a bit after it if coming from Sorento
Stayed 4 nights in Aug 2025

10/10 Excellent

Robin

Liked: Cleanliness, room comfort
Very nice place especially if you want piece and quiet.
Stayed 2 nights in Aug 2025

10/10 Excellent

lisa

Travelled with partner
Liked: Amenities, property conditions & facilities
Family run, who were very freindly and accommodating. Spoke excellent English Rovotiana the meeter and greeter couldn't do enough for you. If your looking for a quiet and stunning location, look no further the Melrose relais. We will definitely return again.
Stayed 14 nights in Aug 2025

10/10 Excellent

doron

Liked: Cleanliness, amenities, property conditions & facilities
We found home in the Amalfi cost this place is amazing we went there for our first night and we went back We ride on motorbike and its was nice to see the people. Services and hospitality. We had Great time highly recommend to Bikers who wants to explore the amazing amlfy Cost. Food and drinks And don’t forget to get Olive oil the owner make. It’s the best we had in the area
Stayed 1 night in Aug 2025

10/10 Excellent

YeVonda

Liked: Cleanliness, room comfort

Coming Back For Sure

Our first stay here, 3 nights, and we are already planning a longer stay for next summer. The personal attention we received upon check in surpasses anything we've experienced (and we travel several times each month). The views from our private terrace-- WOW! We could clearly see the wildfire on Mt Vesuvius. The breakfast chef is different from the dinner chef-- both are incredibly talented, as we enjoyed every single bite! Pasquale was a delight to converse with in the evenings and the dining terrace has the best views. The reception reserved sunbeds at the Kadelmar Beach Club and their shuttle picked us up at the hotel. It's a lovely walk down to the beach club and there is a public beach there, as well-- with those blue/green waters you see on postcards. But to climb back up to the hotel in the heat of the day... We decided on the shuttle! The city bus (2€) stopped just outside the hotel and took us to Sorento City center, where we got the get to Capri for the day. I can't say enough about the elegant, personalized experience of Melrose. And the convenience is an added bonus.
The public beach, a short walk from the hotel
The dinner terrace at sunset
Melrose Relais pool and bar area
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort

Beautiful Boutique

Beautiful boutique just outside Sorrento. Very welcoming and understood all our needs during our stay. A little outside of Sorrento but a bus is very easy to get and only take 15 minutes to get in. Tip - go to a tobacco shop selling the bus tickets on your first visit down and get all you'll need for your trip then you won't have to worry!
Stayed 7 nights in Jul 2025

10/10 Excellent

Natasha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved this hotel and would highly recommend to anyone visiting Sorrento! It’s a little bit out of the city centre, which makes it very quiet and relaxing. The outdoor spaces (pool, restaurant, gardens) are beautiful and the staff is very kind and welcoming. The hotel also partners with a number of tour companies which you can book through Expedia messenger or the front desk. We booked the Amalfi boat tour and had an amazing day! The only negative was a very small amount of mold in the bathroom. Other than that, the entire property was very clean and well maintained. It was the perfect spot for a few days on our honeymoon!
Room
Bathroom
Property
View from balcony
Stayed 2 nights in Jul 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We recently stayed at the MelRose Relays outside Sorrento and it was absolutely incredible! The hotel is nestled in a scenic, quiet location, providing a peaceful retreat from the bustle of the city, yet it’s still conveniently close to all that Sorrento has to offer. The staff were beyond kind, generous, and helpful, shout out to Pietro,Bala and Pasquale for making us feel right at home. The food was another highlight—both breakfast and dinner were absolutely delicious. The pool area was gorgeous and relaxing, complete with a poolside bar for that extra touch of luxury. The rooms were spotless, comfortable, and air-conditioned, making it a great choice for both solo travelers seeking a peaceful getaway and families on vacation. Highly recommend!
Stayed 8 nights in Jun 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
A first class resort!
Stayed 2 nights in May 2025

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Lovely property. Staff are great and very helpful. A little far out from massa Lubrense and Sorrento but so easy to get the bus just outside which run every 20 minutes from early morning to after midnight. Drinks are lovely in the hotel but expensive. We ate in the restaurant one night and the food was very good.
Stayed 4 nights in Jun 2025

10/10 Excellent

Callum

Travelled with partner
Liked: Amenities
The staff and owners were superb. Super accomodating for anything we needed and made our stay very comfortable. Would highly recommend.
Stayed 2 nights in Jun 2025

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, property conditions & facilities
It was beautiful! The grounds were well tended, the sunset visible from the restaurant was very special, and the rooms were generous in size.
Stayed 4 nights in Jun 2025

6/10 Okay

Julio

Travelled with family
Liked: Property conditions & facilities
Disliked: Amenities
No room water, very limited breakfast options, room cleaning crew leaves windows open awaiting mosquitoes to invade room, pushy and emphatic manager too busy with hotel management maintenance issues .
Stayed 2 nights in Jun 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property, beautiful suite. Staff are helpful communicative and used Whats App which was easy. Location is tricky to get to from Sorrento. Taxi is very expensive compared to big cities (€46 by the meter), so we used the public transit bus (€2, comes every 20min) when we did not have our luggage. Restaurant on site, Essenza, is a hidden gem. Pasquale (restaurant server) and Rovatiana (hotel reception) elevated our experience.
Stayed 3 nights in May 2025

10/10 Excellent

Aniruddha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed there for almost a week. From entering the property until check out everything worked really well. The staff is super friendly and helpful with 24*7 support available. The location is good as well, with direct bus every 20 min. For the breakfast one can order 1 freshly made dish and 2 drinks along with the buffet for free, its flavourful and fulfilling. I would definitely recomment this place :)
Stayed 5 nights in May 2025

10/10 Excellent

cristine

Liked: Cleanliness, room comfort

Charming Escape with Great Value and Service

This picturesque, resort-like hotel is a true hidden gem. Tucked away in a scenic location, it offers a level of comfort and amenities you wouldn’t expect at such a reasonable price. The rooms were spotless and very comfortable, perfect for relaxing after a day of sightseeing. The staff were exceptionally welcoming and helpful—going above and beyond by helping us book a boat trip to the Amalfi Coast. The breakfast each morning was a real treat: delicious and with a nice variety to start the day right. A bus stop is just a 2-minute walk from the property, and it takes about 20 minutes to reach downtown Sorrento, making it easy to explore the area without needing a car. Overall, a fantastic stay that far exceeded expectations. Highly recommended for those looking for comfort, service, and great value all in one.
Stayed 2 nights in May 2025

8/10 Good

camelia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location is a little bit far from Sorrento city center. But the transportation is really good.
Stayed 1 night in May 2025

10/10 Excellent

Mirma

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is beautiful and very well maintained. The staff is so friendly and helpful. I made the mistake of not planning transportation to Rome, the front desk made all the arrangements for us. The had a beautiful view of the sunset every evening. Pasquale the host/waiter for the Melrose Bistrot restaurant took such good care of us every night for dinner. He made us feel like family, so welcoming.
Stayed 5 nights in May 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, room comfort
Great spot just outside Sorrento. Very peaceful and quiet with great sunsets. Staff was incredible.
Stayed 3 nights in May 2025

10/10 Excellent

Patti Jo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Such a beautiful boutique hotel. The pool area, bar and restaurant were amazing. The breakfast that was included was very good. We had dinner at the restaurant twice and it was delicious. The service was great. Rovatiana was very helpful Pascal was a great waiter his dinner suggestions were spot on Yuri makes great cocktails, ask him about the Tiramisu espresso martini ( but only have one, speaking from experience LOL)
Stayed 4 nights in May 2025