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Hotel Haven

Property class: 5 and above

Photo gallery for Hotel Haven

A breakfast setup with a table, chairs, and a view of a cityscape through a window.
Property video
A hotel lobby with marble steps, a central fireplace, and a sign for the Havis Terrace.
A bar area with a variety of liquor bottles and glasses.
Courtyard

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$271
includes taxes & fees
15 Nov - 16 Nov

Explore the area

View map
Unioninkatu 17, Helsinki, 00130
  • Place, Kauppatori Market Square
    ‪1 min walk‬
  • Place, Esplanadi
    ‪1 min walk‬
  • Place, Helsinki Cathedral
    ‪6 min walk‬
  • Airport, Helsinki (HEL-Vantaa)
    ‪30 min drive‬

Room options

View all photos for Superior Room

A neatly arranged hotel room with a bed, a chair, a table with a lamp, and a painting on the wall.

Superior Room

9.6 out of 10
Exceptional
(67 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Single Bed

View all photos for Junior Suite

A hotel room with a large bed, two bedside tables with lamps, a headboard, and a framed picture on the wall.

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Deluxe

A neatly made bed with a floral-patterned bedspread, two bedside lamps, and a framed artwork above the bed.

Grand Deluxe

9.2 out of 10
Wonderful
(19 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

View all photos for Grand Deluxe Harbour View

A hotel room with a sofa, a small table with a lamp, and a view through the window.

Grand Deluxe Harbour View

8.8 out of 10
Excellent
(3 reviews)
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Town Square)

A neatly made bed with a patterned bedspread, two bedside lamps, a large mirror above the bed, and a bench in front of the bed.

Suite (Town Square)

  • Harbour view
  • Sleeps 2
  • 1 King Bed

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5 Nov - 6 Nov
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About the area

Helsinki

A luxury stay in the heart of Helsinki awaits you at Hotel Haven. You'll find Kauppatori Market Square a few steps away and Helsinki Cathedral within a 10-minute stroll. Highlights at this boutique hotel include 3 restaurants, a 24-hour gym and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Other amenities include a coffee shop/cafe, coffee/tea in a common area and laundry facilities. Buffet breakfast is available daily. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of car rentals on site. .Sights within a 10-minute walk of this 5-property class Kaartinkaupunki hotel include Stockmann and Finlandia Hall is within 30 minutes.

What's nearby

  • Kauppatori Market Square - 1 min walk - 0.2 km
  • Esplanadi - 1 min walk - 0.2 km
  • Senate Square - 4 min walk - 0.4 km
  • Helsinki Cathedral - 6 min walk - 0.5 km
  • Stockmann - 9 min walk - 0.8 km

Getting around

  • Kauppatori Station - 2 min walk
  • Helsinki (HEC-Helsinki Central Train Station) - 12 min walk
  • Helsinki-Vantaa Airport (HEL) - 42 min drive

Restaurants

  • ‪Kappeli - ‬2 min walk
  • ‪Story - ‬3 min walk
  • ‪Scandinavia Cafe - ‬3 min walk
  • ‪Robert's Coffee - ‬2 min walk
  • ‪Goodwin The Steak House - ‬2 min walk

About this property

Hotel Haven

There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the luxury Hotel Haven. Parking is available for a fee.

This 5-star Helsinki hotel is smoke free.

  • 1 building
  • 137 guestrooms or units
  • 8 levels
  • 3 dining venues
  • Conference rooms
  • Built in 2009
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Hotel Haven offers 137 accommodations with minibars and a safe. This accommodation offers separate sitting areas. Smart televisions come with pay-per-view films. Bathrooms include baths or showers, bathrobes, slippers and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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1 Nov - 2 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 39 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available for a fee: EUR 30 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • At least 80% organic food
  • Banquet hall
  • Built in 2009
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Renewable energy used
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Pay films
  • Smart TV with premium channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Energy-saving switches used
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per accommodation, per day (maximum EUR 50 per stay)
  • Maximum 1 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per night.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 30 per person
  • Self-parking fee: EUR 39 per night
  • Pet fee: EUR 15 per accommodation, per day (maximum EUR50 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Haven Helsinki
Haven Hotel
Hotel Haven
Hotel Haven Helsinki
Haven Hotel Helsinki
Hotel Haven Hotel
Hotel Haven Helsinki
Hotel Haven Hotel Helsinki

Frequently asked questions

What is the cancellation policy at Hotel Haven?

Hotel Haven offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Haven?

As of 27 Oct 2026, prices found for a 1-night stay for 2 adults at Hotel Haven on 15 Nov 2026 start from AU$271, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Haven?

Yep, Hotel Haven has a self car park for EUR 39 per night. A self car park is also available, for a fee.

Are there any beaches close to Hotel Haven?

The closest beach to Hotel Haven is Kivenlahden uimaranta (18.1 km).

Does Hotel Haven serve breakfast?

Yep, buffet brekkie is served daily.

Is there a free airport shuttle available at Hotel Haven?

No, Hotel Haven does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Haven?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Haven?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel Haven?

Furry friends are welcome at Hotel Haven, with food and water bowls on offer. Just so you know, there's a limit of one pet.

Hotel Haven Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 716 out of 1003 reviews
Rating 8 - Good. 216 out of 1003 reviews
Rating 6 - Okay. 43 out of 1003 reviews
Rating 4 - Poor. 19 out of 1003 reviews
Rating 2 - Terrible. 9 out of 1003 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room clean and quiet, breakfast was good. Good location, easy walking to city centre, design district and port We would recommend staying at this hotel
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and the hotel location was perfect.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with friendly staff in wonderful location. Breakfast was delicious and rooms were spacious and quiet.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location near the terminal and shopping areas. Loved the breakfast and staff was very helpful
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, right beside the harbour. My favourite part was the beautifully designed room, especially the flowing curtains and the elegant overall décor.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and staff, professional and friendly. Highly recommend the breakfast, it is really good… and the location is perfect for long walks.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, perfect location, nice room ös and great breakfast
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding hotel. Well deserved 5 stars. Super central location (walking distance anywhere in the city), friendly and very helpful staff, great gym, and well maintained property.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and cosy place
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was perfectly located. Room was clean and comfortable. Staff was courtesy and efficient.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great choice—clean, comfortable bed, excellent service, elegant breakfast in a beautiful, historic building next door & a perfect location. The famous market is right across the street. Tourist ferries, shops, restaurants, churches & the design district are also right there. The efficient trams/buses easily took us anywhere else we wanted to go. Hotel Haven is truly a cozy haven that enhanced our time in Helsinki!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for 4 days on a business trip. Would 100% recommend for location, facilities and professionalism. Breakfast and room were both excellent. Would stay again.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Ideal location, professional helpful staff, great rooms and breakfast.
View from our room
Breakfast room overlooking the sea and Helsinki food hall
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very good breakfast selections
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel in downtown Helsinki.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room with a view of the harbor, a wide selection of delicious breakfast, great and safe location near tourist attractions, restaurants and shopping.
View from the room
Breakfast area
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Efficient and pleasant staff. Rooms were clean and comfortable
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort
Cosy, boutique hotel, very clean, good bar with fire.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Really great. Attentive staff. Fair price. Clean rooms. Overall excellent. Except if you like to read in bed. Being a headlamp. Our upgraded room had nicely designed nightstand lights that were almost worthless for reading.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good room
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in the center of town, great breakfast
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, spacious room and good breakfast
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely rooms, staff and location!
Stayed 1 night in Sep 2024