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Hotel Serrano

3.0 star property
Hotel in Martins with outdoor pool and free breakfast

Photo gallery for Hotel Serrano

Presidential Room
Terrace/patio
Outdoor pool
Presidential Room | Living area
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Laundry room
  • Room service

Explore the area

View map
Coronel Cristalino 118, Centro, Martins, State of Rio Grande do Norte, 59800-000

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Triple Room

Basic Triple Room

Basic Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

8.4 out of 10
Very good
(7 reviews)
  • Garden view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Luxury Room, Jetted Tub

Luxury Room, Jetted Tub

Luxury Room, Jetted Tub

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Presidential Room

Presidential Room

Presidential Room

  • Garden view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

About the area

Martins

Consider Hotel Serrano for your visit to Martins. Highlights at this hotel include free buffet breakfast, an outdoor swimming pool and free self-parking. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Other amenities include a children's swimming pool, tour/ticket assistance and luggage storage. Each morning free breakfast is served.

Restaurants

  • ‪1 (tv. - ‬15 min walk
  • ‪Cozinha Leozinha - ‬14 min walk
  • ‪LamenRDR - ‬12 min walk
  • ‪Wollv's - ‬20 min walk
  • ‪Cantinho da Serra - ‬3 min walk

About this property

Hotel Serrano

Hotel in Martins with outdoor pool and free breakfast
Hotel Serrano offers its guests an outdoor pool and a children's pool. WiFi is free in public spaces. Free breakfast is served daily. Hotel Serrano also features tour/ticket assistance, dry cleaning/laundry services, and room service (during limited hours). Self parking is free.

This 3-star Martins hotel is smoke free.

  • 91 guestrooms or units
  • Buffet breakfast (free)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • No smoking on site
Hotel Serrano offers 91 accommodations with minibars and blackout curtains. Flat-screen televisions come with cable channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hairdryers can be requested.

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4.7 out of 5, Exceptional, 69 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts cash.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Serrano Martins
Serrano Martins
Hotel Hotel Serrano Martins
Martins Hotel Serrano Hotel
Serrano
Hotel Hotel Serrano
Hotel Serrano Hotel
Hotel Serrano Martins
Hotel Serrano Hotel Martins

Frequently asked questions

What is the cancellation policy at Hotel Serrano?

Hotel Serrano offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Serrano?

Yep, Hotel Serrano has a free self car park.

Does Hotel Serrano have a pool?

Hotel Serrano has an outdoor pool and a kids' pool.

Does Hotel Serrano serve breakfast?

Sure does, free buffet brekkie is offered daily from 7:00 AM to 9:30 AM.

Is there a free airport shuttle available at Hotel Serrano?

No, Hotel Serrano does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Serrano?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hotel Serrano?

No, only service animals are allowed.

Hotel Serrano Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 83 out of 156 reviews
Rating 8 - Good. 48 out of 156 reviews
Rating 6 - Okay. 21 out of 156 reviews
Rating 4 - Poor. 4 out of 156 reviews
Rating 2 - Terrible. 0 out of 156 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Tom, Largo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and service
Stayed 1 night in Jan 2023

8/10 Good

Cristiana

Travelled with group
No geral ok. Eu destacaria a excelente localização.
Recepção.
Estacionamento
Stayed 1 night in Nov 2025

8/10 Good

Roberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Primeira
Stayed 2 nights in Oct 2025

10/10 Excellent

Inácio José

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Roberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
muito boa e bem localizada
Stayed 2 nights in Oct 2025

10/10 Excellent

Heli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Valdicler A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Kennedy

Stayed 1 night in Sep 2025

10/10 Excellent

Genilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito boa super recomendo ótimo hotel atendimento muito bom
Stayed 3 nights in Sep 2025

8/10 Good

Everton D

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Rosa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Luziene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Um sonho.

Amei a viagem, fiquei encantada com Martins, era meu sonho conhecer!
Mirante do Carrancas
Stayed 2 nights in Aug 2025

10/10 Excellent

Dulceana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10 de 10

Foi incrivel fomos muito bem recepcionados. Agradeco o hotel serrano pelo acolhimento. Muito confortável.
Stayed 2 nights in Aug 2025

8/10 Good

Deusdedite Xavier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boa

Stayed 1 night in Jul 2025

10/10 Excellent

Erika C D R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Voltaria com certeza

Nossa estadia foi ótima, hotel maravilhoso, tudo muito limpo e organizado, café da manhã impecal e um ótimo atendimento.
Stayed 2 nights in Jul 2025

10/10 Excellent

Marco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente, maravilhoso, magnífico exuberante, irra

Muito boa, tempo bom Hotel maravilhoso
Stayed 2 nights in Jul 2025

10/10 Excellent

Dionísio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Romero

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Danielle

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

catia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Mateus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo

Muito bom
Stayed 2 nights in Jun 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Hospedagem dia das mães.

Razoável, a reserva foi feita p 3 pessoas, fiquei tendo q ligar p recepcao p pedir toalha , pois so tinha 2 no quarto e papel higienico. E o quarto n tinha varanda como mostrava na foto.
Stayed 1 night in May 2025

6/10 Okay

Renata P

Hotel precisa de manutenção

A estrutura do hotel é muito boa porém precisa de manutenção. As portas dos aptos bem como dos banheiros precisam ser recuperados pois algumas estão ficando fofas. A roupa de cana e banho precisam ser substituidas pois já estão muito velhas. A localização do hotel é excelente e o café da manhã também é bom.
Stayed 1 night in May 2025

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Paulo

Stayed 1 night in May 2025