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Sofitel Marrakech Palais Imperial & Spa

Boardwalk/promenade hotel with 5 restaurants and 4 outdoor pools

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Dates

November 2025

December 2025

Indoor pool, 4 outdoor pools, pool umbrellas, pool loungers

5 restaurants, breakfast, lunch, dinner served; Moroccan cuisine

Sauna, hot tub, steam room, Turkish bath/hammam, body treatments

Overview
Rooms
Location
Policies

Very good

Popular amenities

Hot tub
Pet-friendly
Gym
Bar

includes taxes & fees

1 Dec - 2 Dec

Explore the area

Rue Harroun Errachid, Quartier de l Hivernage, Marrakech, 40000

Place, Koutoubia Mosque
‪11 min walk‬
Place, Jemaa el-Fnaa
‪18 min walk‬
Place, Menara Mall
‪2 min drive‬
Airport, Marrakech (RAK-Menara)
‪6 min drive‬

Room options

Deluxe Room, 1 King Bed, Balcony (Contemporary)

Highlights

Garden

Balcony

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Pillow menu

40 sq m
City view
Sleeps 2
1 King Bed

1 bedroom, premium bedding, down duvets, pillow-top beds

Classic Room, 1 King Bed, Balcony (Contemporary)

Very good

Highlights

Garden

Balcony

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Pillow menu

33 sq m
City view
Sleeps 2
1 King Bed

Suite, 1 King Bed, Balcony, Pool View (Prestige Agdal or Atlas view)

Highlights

Garden

Balcony

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

43 sq m
1 bedroom
Mountain view
Sleeps 3
1 King Bed

Junior Suite, 1 King Bed (Contemporary)

Highlights

Garden

Balcony

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Pillow menu

43 sq m
Mountain view
Sleeps 2
1 King Bed

Junior Suite, 1 King Bed, Terrace (Contemporary )

Exceptional

Highlights

Balcony

Garden

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

43 sq m
City view
Sleeps 2
1 King Bed

Junior Suite, 1 King Bed (Hivernage view)

Highlights

Garden

Balcony

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

56 sq m
1 bedroom
City view
Sleeps 2
1 King Bed

Superior Room, 1 King or Twin bed, city or Hivernage side, Balcony

Wonderful

Highlights

Garden

Balcony

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Pillow menu

30 sq m
1 bedroom
City view
Sleeps 2
1 King Bed OR 2 Twin Beds

Deluxe Room, 2 Single Beds, Balcony (Garden Side)

Highlights

Garden

Balcony

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Pillow menu

40 sq m
1 bedroom
City view
Sleeps 2
2 Twin Beds

Junior Suite, 1 King Bed (Atlas)

Very good

Highlights

Garden

Balcony

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Pillow menu

54 sq m
1 bedroom
Mountain view
Sleeps 2
1 King Bed

Suite, 2 Double Beds, Balcony (Pool or Atlas view)

Exceptional

Highlights

Garden

Balcony

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

43 sq m
1 bedroom
Mountain view
Sleeps 4
2 Double Beds

Superior Suite, 1 King Bed (Prestige)

Very good

Highlights

Garden

Balcony

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

84 sq m
1 bedroom
Mountain view
Sleeps 3
1 King Bed

Penthouse, Multiple Beds, Terrace (Koutoubia View)

Highlights

Garden

Balcony

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

210 sq m
2 bedrooms
City view
Sleeps 4
2 King Beds

Presidential Suite, 2 Bedrooms, Terrace

Highlights

Garden

Balcony

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

180 sq m
2 bedrooms
City view
Sleeps 4
2 King Beds

About the area

Marrakech

A luxury stay in the heart of Marrakech awaits you at Sofitel Marrakech Palais Imperial & Spa. Within just a 15-minute stroll, you'll find Koutoubia Mosque and Menara Mall. Highlights at this family-friendly hotel include 5 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering can include massages, body wraps and body scrubs along with access to the sauna and hot tub. The restaurant, Le Jardin, is open for breakfast. With 3 lounge bars and a poolside bar to choose from, you can enjoy a drink at the hotel. Enjoy the 2 hot tubs, indoor swimming pool and nightclub plus access to bike hire. 549 square feet (51 square metres) of event facilities include 6 meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Additionally, you'll find free Wi-Fi in public areas, a gym and a Turkish bath/hammam. Buffet breakfast is available on weekdays between 7:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free valet parking, along with the convenience of an airport shuttle. .Places within a 30-minute walk of this 5-property class Gueliz hotel include Marrakech Plaza and Jemaa el-Fnaa.

What's nearby

Koutoubia Mosque - 11 min walk - 1.0 km
Marrakech Plaza - 17 min walk - 1.4 km
Jemaa el-Fnaa - 18 min walk - 1.6 km
Menara Mall - 2 min drive - 1.1 km
Majorelle Garden - 2 min drive - 2.2 km

Getting around

Marrakech Central Station - 7 min drive
Marrakech (RAK-Menara) - 10 min drive

Restaurants

‪Casino de Marrakech - ‬4 min walk
‪Nobu Marrakesh - ‬3 min walk
‪Cappuccino - Morocco - ‬7 min walk
‪Café Extrablatt - ‬4 min walk
‪Comptoir Darna - ‬4 min walk

About this property

Sofitel Marrakech Palais Imperial & Spa

Boardwalk/promenade hotel with 5 restaurants and 4 outdoor pools

Sofitel Marrakech Palais Imperial & Spa offers its guests a full-service spa, 4 outdoor swimming pools, and 2 hot tubs along with an indoor pool and a health club. There are 5 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi.

Business amenities include a business centre, 6 meeting rooms, and limo/town car service. Event space at this hotel measures 549 square feet (51 square metres) and includes conference space. A children's pool, a nightclub, and a sauna are also featured at the luxury Sofitel Marrakech Palais Imperial & Spa. An area shuttle within 10 km and an airport shuttle (available 24 hours) are available for a fee. Free valet parking is available.

This Art Deco Marrakech hotel is smoke free.

157 guestrooms or units

5 levels

2 buildings

5 dining venues

3 bars or lounges

Conference rooms

549 sq ft of conference space

51 sq. m of conference space

Built in 2002

Nightclub

Deli

Kid's club (free)

Supervised kids' activities (surcharge)

Childcare (surcharge)

Poolside lounge chairs

Umbrellas for the pool

Charging station for electric cars

Business facilities

Conference space

Breakfast available (surcharge)

Coffee in lobby

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Front desk safe

Car service

Tour and ticket information

Concierge

Games room or arcade

Pool or billiards table

Terrace

Garden

BBQ grill(s)

Gift shop

Beauty salon

Newspapers in lobby (free)

Television in lobby

On-site shopping

Bellhop

Lift

No smoking on site

Bar by the pool

Sofitel Marrakech Palais Imperial & Spa offers 157 accommodations with DVD players and minibars. Rooms open to balconies. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 5 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic and hydrotherapy. The spa is open daily.

Similar properties

2 indoor pools, 2 outdoor pools, pool umbrellas, pool loungers

Pool
Breakfast included
Spa
Parking included

includes taxes & fees

19 Nov - 20 Nov

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
24-hour return airport shuttle (surcharge)
Area shuttle (surcharge) up to 10 km
Limo/town car service
Free valet parking on site
Wheelchair-accessible parking available

Food and drink

Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; MAD 270 per person
3 bars/lounges
5 restaurants
A poolside bar
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

L'Oasis
L'Orangerie
Le Jardin
Pool Lounge
So Lounge

Things to do

2 hot tubs
24-hour gym
4 outdoor pools
Arcade/game room
Art gallery
Bicycle rentals
Billiards/pool table
Children's pool
Fitness classes
Free children's club
Full-service spa
Indoor pool
Nightclub
Piano
Playground
Sauna
Shopping
Steam room
Table tennis
TV in common areas

Family friendly

4 outdoor pools
Arcade/game room
Children's games
Children's pool
DVD player
Free children's club
In-room babysitting
In-room cot
Indoor pool
Laundry facilities
Playground
Snack bar/deli
Soundproofed rooms
Supervised activities for children (surcharge)

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance

Business services

549 square feet of conference space
6 meeting rooms
Business centre

Outdoors

Barbecue grill
Garden
On the boardwalk/promenade
Pool loungers
Pool umbrellas
Terrace
Vegetable garden

Full-service spa

5 treatment rooms
Ayurvedic treatments
Body scrubs
Body wraps
Facials
Hot tub
Hydrotherapy
Manicures/pedicures
Massage
Sauna
Spa open daily
Steam room
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Area rugs in room
Lift
Smooth flooring in room
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

100% renewable energy
2 buildings
5 floors
Annual offsets purchased for at least 10% of carbon footprint
Art Deco architecture
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 2002
Double-glazed windows
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Down comforter
Free cot
Pillow menu
Pillowtop mattress
Premium bedding

Bathroom

Designer toiletries
Dressing gowns
Hair dryer
Shampoo
Slippers
Soap
Toilet paper
Towels provided

Entertainment

DVD player
LCD TV

Food and drink

24-hour room service
Free bottled water
Minibar

Air conditioning (climate-controlled)
Cleaning products are eco-friendly
Connecting rooms available
Desk
Energy-saving switches in guestrooms
Free daily newspapers
Heating (climate-controlled)
LED lighting
Phone
Recycling
Safe
Soundproofed rooms
Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are welcome and stay free
Only dogs and cats are allowed
Maximum 1 (weight limit: 11 lb per pet)
Food and water bowls are available

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: MAD 28.60 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

The listed airport shuttle fee applies per vehicle, one-way, for 3-4 passengers. The fee is MAD 500 per vehicle, one-way, for 1-2 guests.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately MAD 270 per person
Airport shuttle fee: MAD 600 per vehicle (one-way, maximum occupancy 4)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a smoke detector

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Eurocard and cash. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Up to 2 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Lounge Marrakech

Marrakech Lounge

Marrakech Sofitel

Sofitel Lounge

Sofitel Lounge Hotel

Sofitel Lounge Hotel Marrakech

Sofitel Lounge Marrakech

Sofitel Marrakech

Sofitel Marrakech Lounge

Sofitel Marrakech Lounge Hotel Marrakech

Sofitel Marrakech Lounge Hotel

Frequently asked questions

What is the cancellation policy at Sofitel Marrakech Palais Imperial & Spa?

Sofitel Marrakech Palais Imperial & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sofitel Marrakech Palais Imperial & Spa?

As of 31 Oct 2025, prices found for a 1-night stay for 2 adults at Sofitel Marrakech Palais Imperial & Spa on 1 Dec 2025 start from AU$463.33, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sofitel Marrakech Palais Imperial & Spa?

Yep, Sofitel Marrakech Palais Imperial & Spa has free valet parking.

Is there a spa on site at Sofitel Marrakech Palais Imperial & Spa?

Yep, there is an onsite spa at Sofitel Marrakech Palais Imperial & Spa. It has 2 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Sofitel Marrakech Palais Imperial & Spa have a pool?

Take your pick from 4 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Sofitel Marrakech Palais Imperial & Spa?

Sofitel Marrakech Palais Imperial & Spa features 4 outdoor pools, 2 hot tubs and a nightclub. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Sofitel Marrakech Palais Imperial & Spa a romantic place to stay?

A hot tub and al fresco dining, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at Sofitel Marrakech Palais Imperial & Spa.

Is Sofitel Marrakech Palais Imperial & Spa family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Sofitel Marrakech Palais Imperial & Spa is a hit with families.

Does Sofitel Marrakech Palais Imperial & Spa serve breakfast?

Sure does, buffet brekkie is served weekdays between 7:30 AM and 10:30 AM and weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Sofitel Marrakech Palais Imperial & Spa?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Sofitel Marrakech Palais Imperial & Spa?

Yep, they've got a poolside bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sofitel Marrakech Palais Imperial & Spa?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Sofitel Marrakech Palais Imperial & Spa?

Cats and dogs are welcome at Sofitel Marrakech Palais Imperial & Spa, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 5 kg per pet.

Sofitel Marrakech Palais Imperial & Spa Reviews

8.4

Very good

8.8/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

Fletcher

Travelled with partner

29 July 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent - a must for any stay in Marrakesh ! Hotel and staff are amazing.

Stayed 4 nights in Jul 2025

6/10 Okay

Shaheen

Travelled with family

29 July 2025

Liked: Cleanliness, amenities, property conditions & facilities

Beautiful property, great location, safe neighbourhood. Lovely rooms. Meal at SO Lounge was delicious. Didn’t feel the same with lunch by the pool or the breakfast. In terms of service, it always felt as if what we asked for was a bother - I asked for a clarification since I had booked a room that included breakfast (had the email to confirm), they said it wasn’t included and that they would connect with the reservations team to determine the problem. Never heard from anyone with any clarification.

Stayed 3 nights in Jul 2025

6/10 Okay

Sophie

Travelled with group

28 July 2025

Liked: Cleanliness, amenities, property conditions & facilities

I recently stayed at the Sofitel and was impressed by the beautiful surroundings — the hotel is clean, stylish, and well-maintained, with lovely interiors that create a luxurious atmosphere. However, the service didn’t match the setting. While there were plenty of staff around, there seemed to be a lack of communication between them. Requests were often delayed or forgotten, and it felt like no one really knew what was going on. The service was noticeably slow throughout the stay, which took away from the overall experience. A stunning hotel with great potential, but the management and coordination behind the scenes need serious improvement.

Stayed 4 nights in Jul 2025

10/10 Excellent

Karen

Travelled with family

22 July 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was a beautiful hotel and the staff were very friendly and helpful. I would highly recommend this hotel and definitely would stay here again

Stayed 3 nights in Jun 2025

6/10 Okay

Zachary, Odessa

Travelled with family

11 July 2025

Liked: Cleanliness, property conditions & facilities

Poor check-in experience and I was actually asked to exit the pool aggressively because I was wearing a shirt. The individual I was dealing with just kept saying it was forbidden and when I asked why, he simply said it’s forbidden that’s all you need to know. Once I talked to our actual server (who was apologizing profusely on behalf of the other gentleman), and I explained to him that it was to keep the sun off of me and was a quick-dry water shirt, he went “oh” and talked to his manager who then agreed to let me in the pool with my shirt on. English is definitely a barrier and the whole experience was certainly off-putting and slightly embarrassing with everyone around and witnessing the entire ordeal, especially for this caliber of hotel. They also went after a couple of other individuals for various issues while I was there as well. Rooms were great but I might choose another hotel next time I’m looking for a place to stay nearby.

Stayed 1 night in Jun 2025

10/10 Excellent

rashida

Travelled with group

8 July 2025

Liked: Cleanliness, amenities, property conditions & facilities

Most amazing place I’ve ever stayed. I left feeling inspired and thankful for such an amazing experience.

Stayed 4 nights in May 2025

4/10 Poor

Celina

6 July 2025

Stayed 4 nights in Jun 2025

10/10 Excellent

DANNY

Travelled with family

1 July 2025

Liked: Amenities

Every thing perfect

Stayed 3 nights in Jun 2025

10/10 Excellent

Carey

Travelled with group

24 June 2025

Liked: Cleanliness, amenities, property conditions & facilities

Amazing! Front desk and concierge were very accommodating. The location of hotel was walking distance to all the hot spots! Hotel is stunning, pool food was delish I can’t wait to return!

Stayed 3 nights in Jun 2025

10/10 Excellent

Saurash

18 June 2025

Stayed 2 nights in Jun 2025

10/10 Excellent

Kathryn Majella

Travelled with group

6 June 2025

Staff and amenities excellent. Didn’t let the scan only option for all menus food, drinks

Stayed 3 nights in Jun 2025

10/10 Excellent

Imad

5 June 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our second time and the property and it was great. Service and staff were exceptional. We’ll be back and thank you.

Stayed 2 nights in Jun 2025

4/10 Poor

Adriana

17 May 2025

Disliked: Staff & service, property conditions & facilities

Very dirty, shower didn’t drain, bathroom was moldy, floor was filthy, service horrendous.

Stayed 3 nights in May 2025

4/10 Poor

manuel

17 Apr 2025

Liked: Cleanliness, property conditions & facilities

Stayed 4 nights in Apr 2025

2/10 Terrible

Menahem

Travelled with family and small children

11 Apr 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

unfriendly

Stayed 2 nights in Apr 2025

10/10 Excellent

patricia

Travelled with partner

10 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very well located, Confortable rooms, beautiful gardens

Stayed 3 nights in Apr 2025

8/10 Good

richard

31 Mar 2025

Liked: Cleanliness, property conditions & facilities

The Hotel facilities are excellent. However, staff and service are just about average. Service is slow. Finding table at breakfast or a seat by the pool was very difficult. Staff were less than helpful in this respect. We stayed in a suite. Cost high but service did not match this

Stayed 2 nights in Mar 2025

10/10 Excellent

Malkiat

21 Mar 2025

Stayed 3 nights in Mar 2025

6/10 Okay

roderick

Travelled with family

16 Mar 2025

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Staff & service

It is a wonderful hotel, only let down by downright unhelpful and inefficient reception staff. They should realise that the guests are their most important asset and attend to them with a little more alacrity

Stayed 6 nights in Feb 2025

10/10 Excellent

Abdul Rahman

24 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Dec 2024

6/10 Okay

abderrazak

21 Feb 2025

Liked: Staff & service

Disliked: Room comfort

L’hôtel a besoin de beaucoup de rénovation la chambre et les couloirs très mauvais état en plus le service était très long à la réception 2h pour avoir la chambre

Stayed 1 night in Feb 2025

10/10 Excellent

Rob

19 Feb 2025

Stayed 3 nights in Nov 2024

10/10 Excellent

Charles

17 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Feb 2025

10/10 Excellent

Edwin

Travelled with partner

15 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful property with very friendly staff. Would highly recommend and certainly stay again!

Stayed 3 nights in Feb 2025

10/10 Excellent

sampath

5 Feb 2025

Stayed 4 nights in Jan 2025

Sofitel Marrakech Palais Imperial & Spa

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Room options

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Deluxe Room, 1 King Bed, Balcony (Contemporary)

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View all photos for Classic Room, 1 King Bed, Balcony (Contemporary)

Classic Room, 1 King Bed, Balcony (Contemporary)

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View all photos for Suite, 1 King Bed, Balcony, Pool View (Prestige Agdal or Atlas view)

Suite, 1 King Bed, Balcony, Pool View (Prestige Agdal or Atlas view)

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View all photos for Junior Suite, 1 King Bed (Contemporary)

Junior Suite, 1 King Bed (Contemporary)

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View all photos for Junior Suite, 1 King Bed, Terrace (Contemporary )

Junior Suite, 1 King Bed, Terrace (Contemporary )

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View all photos for Junior Suite, 1 King Bed (Hivernage view)

Junior Suite, 1 King Bed (Hivernage view)

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View all photos for Superior Room, 1 King or Twin bed, city or Hivernage side, Balcony

Superior Room, 1 King or Twin bed, city or Hivernage side, Balcony

Highlights

View all photos for Deluxe Room, 2 Single Beds, Balcony (Garden Side)

Deluxe Room, 2 Single Beds, Balcony (Garden Side)

Highlights

View all photos for Junior Suite, 1 King Bed (Atlas)

Junior Suite, 1 King Bed (Atlas)

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View all photos for Suite, 2 Double Beds, Balcony (Pool or Atlas view)

Suite, 2 Double Beds, Balcony (Pool or Atlas view)

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View all photos for Superior Suite, 1 King Bed (Prestige)

Superior Suite, 1 King Bed (Prestige)

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View all photos for Penthouse, Multiple Beds, Terrace (Koutoubia View)

Penthouse, Multiple Beds, Terrace (Koutoubia View)

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View all photos for Presidential Suite, 2 Bedrooms, Terrace

Presidential Suite, 2 Bedrooms, Terrace

Highlights

About the area

Marrakech

What's nearby

Getting around

Restaurants

About this property

Sofitel Marrakech Palais Imperial & Spa

Similar properties

Savoy Le Grand Hotel

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

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Room amenities

Bedroom

Bathroom

Entertainment

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Check-in

Check-out

Special check-in instructions

Access methods

Pets