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Rawabi Hotel & Spa

Property class: 4

Photo gallery for Rawabi Hotel & Spa

A poolside bar area with a clear view of the pool, lounge chairs, and a building in the background.
A restaurant with red chairs and tables, large windows, and wall art.
A modern bar area with a long counter, bar stools, and seating arrangements.
A balcony with a table set for breakfast, including bread, eggs, and beverages, overlooking a desert landscape with palm trees.
A lobby with a central fountain, two chairs, and a small table with a pink sign.

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
N 6 - Route de l'Ourika, Zone Touristique de l'Agdal, Marrakech, 40000
  • Place, Avenue Mohamed VI
    ‪8 min walk‬
  • Place, Al Mazar Mall
    ‪18 min walk‬
  • Place, Agdal Gardens
    ‪18 min walk‬
  • Airport, Marrakech (RAK-Menara)
    ‪7 min drive‬

Room options

View all photos for Standard Double or Twin Room

A hotel room with a large bed, two nightstands, and three framed pictures on the wall.

Standard Double or Twin Room

  • Garden view
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Single Room

A hotel room with a large bed, two nightstands, a telephone, and three wall-mounted pictures.

Standard Single Room

  • Garden view
  • 25 sq m
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for DOUBLE STANDARD ROOM

Minibar, in-room safe, desk, free WiFi

DOUBLE STANDARD ROOM

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

Room

  • Sleeps 6
  • Free Wi-Fi

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About the area

Marrakech

Rawabi Hotel & Spa puts you in the heart of Marrakech, connected to the convention centre and within a 20-minute stroll of Avenue Mohamed VI and Agdal Gardens. Highlights at this family-friendly hotel include 2 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering can include massages and mani/pedis along with access to the steam room. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the free kids' club, steam room, kids' swimming pool and pool loungers. Business travelers can take advantage of meeting rooms and a business centre. Other amenities include free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 4-property class Mechouar-Kasbah hotel include Jemaa el-Fnaa and Majorelle Garden.

What's nearby

  • Avenue Mohamed VI - 8 min walk - 0.7 km
  • Al Mazar Mall - 18 min walk - 1.6 km
  • Agdal Gardens - 18 min walk - 1.6 km
  • Cinema Megarama - 18 min walk - 1.6 km
  • Circuit Moulay Al Hassan - 2 min drive - 2.2 km

Getting around

  • Marrakech Central Station - 12 min drive
  • Marrakech (RAK-Menara) - 7 min drive

Restaurants

  • ‪Dar Soukkar - ‬3 min drive
  • ‪Matsuri - ‬6 min drive
  • ‪La paillote - ‬5 min drive
  • ‪Starbucks - ‬8 min drive
  • ‪Kosybar - ‬6 min drive

About this property

Rawabi Hotel & Spa

Some rates at Rawabi Hotel & Spa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Rawabi Hotel & Spa offers its guests a full-service spa, an outdoor pool, and a steam room. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

A business centre and meeting rooms are available. A children's pool, spa services, and a terrace are also featured at the family-friendly Rawabi Hotel & Spa. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4-star Marrakech hotel is smoke free.

  • 179 guestrooms or units
  • 2 levels
  • 2 buildings
  • 2 dining venues
  • Conference rooms
  • Built in 2012
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Beauty salon
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Rawabi Hotel & Spa offers 179 accommodations with minibars and a safe. Rooms open to balconies. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 3 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a steam room.

The spa is open selected days. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

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Grand Mogador Agdal
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  • Pool
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  • Kids’ pool
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Children's pool
  • Free children's club
  • Full-service spa
  • Outdoor pool
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • In-room roll-in shower
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Built in 2012
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable/satellite channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 9:00 AM; check-in end time: 9:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MAD 200.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 19.80 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MAD 300 per vehicle
  • Airport shuttle fee per child: MAD 300
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MAD 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Up to 2 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Golden Tulip Rawabi
Golden Tulip Rawabi Marrakech
Hotel Golden Tulip Marrakech
Hotel Golden Tulip Rawabi
Hotel Rawabi Marrakech All Inclusive
Hotel Rawabi All Inclusive
Hotel Rawabi
Rawabi Marrakech
Rawabi Marrakech All Inclusive
Rawabi All Inclusive
Rawabi Hotel & Spa Hotel
Rawabi Hotel & Spa Marrakech
Rawabi Hotel & Spa Hotel Marrakech
Rawabi Hotel Spa All Inclusive Available

Frequently asked questions

What is the cancellation policy at Rawabi Hotel & Spa?

Rawabi Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Rawabi Hotel & Spa?

Yep, Rawabi Hotel & Spa has a free self car park. Onsite parking is limited.

Is there a spa on site at Rawabi Hotel & Spa?

Yep, there is an onsite spa at Rawabi Hotel & Spa. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Rawabi Hotel & Spa have a pool?

Rawabi Hotel & Spa has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Rawabi Hotel & Spa?

Rawabi Hotel & Spa features a full-service spa, an outdoor pool and 2 restaurants.

What makes Rawabi Hotel & Spa a romantic place to stay?

A lounge bar and 24-hour room service, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Rawabi Hotel & Spa.

Is Rawabi Hotel & Spa family-friendly?

You bet! With amenities such as a free children's club, a children's pool and supervised childcare, it's no surprise that Rawabi Hotel & Spa is a hit with families.

Does Rawabi Hotel & Spa serve breakfast?

You bet, brekkie is offered daily between 7 AM and 10 AM.

Is there a free airport shuttle available at Rawabi Hotel & Spa?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Rawabi Hotel & Spa?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Rawabi Hotel & Spa?

Check-in begins at 9:00 AM. Check-out time is noon.

Are pets allowed at Rawabi Hotel & Spa?

No, only service animals are allowed.

Rawabi Hotel & Spa Reviews

Reviews

6.2
Rating 10 - Excellent. 10 out of 64 reviews
Rating 8 - Good. 15 out of 64 reviews
Rating 6 - Okay. 16 out of 64 reviews
Rating 4 - Poor. 12 out of 64 reviews
Rating 2 - Terrible. 11 out of 64 reviews

6.2/10

Cleanliness

6.8/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Nicolas

Liked: Cleanliness, staff & service, room comfort

Lost reservation

1h to find my reservation...after email and phone call. Horrible
Stayed 1 night in Jan 2025
Verified review

4/10 Poor

Ruzuba

Disliked: Cleanliness, property conditions & facilities, room comfort

Avoid

It was just dirty and smelly
Stayed 1 night in Nov 2024
Verified review

2/10 Terrible

Mohammed

Disliked: Cleanliness, staff & service, property conditions & facilities
Scammer . They first said that they never received the reservation from Expedia . Then after waiting for hours and talking to the Expedia agents , the hotel management somehow found the reservation and ask me to pay for extra to stay . The actual director was nice . And at a moment I decided to pay and stay . But as soon as she left the front desk was so rude and did his best for me to not stay . So we left and stayed somewhere else . The hotel who claimed to not have my reservation somehow now are refusing to return the money for a reservation they never had . I tried to call them but phone number that doesn’t work. It’s a very unfortunate to have a good facility ruined by awful personnel
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Lindsay Aurelie

Liked: Staff & service
Disliked: Amenities
Attente longue lors de notre arrivée ce qui n’est pas agréable après un vol. Lieu un peu à l’écart de la ville.
Stayed 3 nights in May 2025
Verified review

8/10 Good

Engin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disponible et respectueux

Du personnel très respectueux et très gentil, disponible et arrangeant. Je suis content de mon séjour chez eux. Qui plus est le prix est très convenable. Merci à eux et à bientôt j’espère
Stayed 2 nights in Feb 2025
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Cafard, moustique dans la chambre. Très bruyant on entend la musique de la piscine à fond toute la journée ainsi que la route. Chambre sale, literie pas confortable, coupure de courant… j’ai jamais passé une aussi mauvais nuit de ma vie, à fuir
Stayed 1 night in Sep 2024
Verified review

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A éviter

Hôtel médiocre petit déjeuner infâme pas assez de transats pour tout le monde personnel qui néglige les étrangers
Stayed 7 nights in Aug 2022
Verified review

6/10 Okay

Ghizlane

Liked: Staff & service, property conditions & facilities, room comfort
Buongiorno, il mio soggiorno al hotel era buono, personale molto gentile, c’è stato un solo problema, al momento del mio arrivo non trovavano la mia prenotazione e mi hanno detto che non potevano darmi la camera perché l hotel era pieno, dopo un po’ di attesa finalmente mi hanno trovato in stanza.
Stayed 1 night in May 2022
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall good experience

Hotel rooms were clean and comfortable. Hotel concierge at the desk were extremely friendly and smiley and always helpful with any enquiries. However We got an email the day before arrival which claimed that the hotel could provide pickup from the airport but when we landed in morocco, the hotel claimed they did not provide this service which was very annoying as we were initially told that they would. Breakfast at the hotel was good and main chef was very friendly. Hotel is located away from the noise and area is very peaceful and quiet. The pool area was also clean and nice. For the cheap price i would say that the overall experience was very good.
Stayed 4 nights in May 2022
Verified review

8/10 Good

Abdelhak

Disliked: Staff & service

Médiocre

Séjour convenable mais la nuit trop bruits . la chambre au-dessus . concernant la nourriture vraiment pas bien c'est 1 mangable ya rien
C'est grave
Stayed 2 nights in Oct 2021
Verified review

4/10 Poor

HICHAM

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reserva cobrada dos veces

Volvieron a cobrar a la persona que se le hizo la reserva y el q estaba en el hotel, tuve que llamar para reclamar esa falla para la devolución del dinero, me parece que el hotel le falta seriedad en tratamiento con sus clientes
Stayed 1 night in Mar 2020
Verified review

8/10 Good

Travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

👍

Good service, pool area was nice. Decently priced.
Stayed 1 night in Feb 2020
Verified review

6/10 Okay

Cecilia viviana

Liked: Cleanliness, room comfort
No es un hotel 4 estrellas por los servicios
Stayed 3 nights in Dec 2019
Verified review

4/10 Poor

Larbi

Disliked: Cleanliness, property conditions & facilities, room comfort

Hôtel pas digne d’un 4*

Décevant
Stayed 2 nights in Nov 2019
Verified review

2/10 Terrible

Anonymous

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very tired and poor seating pool was cloudy ect
Stayed 7 nights in Nov 2019
Verified review

10/10 Excellent

Ludovic

Liked: Staff & service, property conditions & facilities, room comfort

Très bon séjour

Trés bon séjour. Hotel avec tout ce qu’il faut. Manque un peu de propreté. Les chambres fait à la va vite et certaines serviettes laissé au sol sont juste repliés alors qu’elles étaient sales. Sinon très bon accueil. Personnels gentils. Au top !!!!
Stayed 6 nights in Oct 2019
Verified review

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Das Hotel liegt in einem identitätslosen Vorort Marrakeschs und ist völllig introvertiert ausgerichtet. Das Nachtessen war bei uns nicht inklusive. Wir wiesen den Kellner darauf hin. Dieser meinte, das kann nicht sein, wir sollen uns verpflegen. Nach dem Essen, welches unterdurchschnittlich schlecht war, kamm er mit der Rechnung (220 Dirham/Person), welche dem mehrfachen eines sehr guten Menüs im restlichen Marokko entsprach. Das Morgenbuffet war durchschnittlich. Diverse Angebote (z.B. Fitness) konnten zum Zeitpunkt unseres Aufenthalts nicht genutzt werden. Das Personal war nicht sehr freundlich. Wer das Hotel einzig zum Übernachten benutzt und sich auswärts verpflegt ist jedoch gut bedient.
Stayed 1 night in Sep 2019
Verified review

10/10 Excellent

IBRAHIM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rawabi a refaire

Super séjour réception a votre écoute pour tout
Stayed 3 nights in Aug 2019
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dese el.principio que se retraso el vuelo casi 2 horas y llegar a las 17, al ir en tido incluido les dijimos que si podismos comer algo pues desde las 6:45tsnti mis hijos mi marido y yo no habismos comido nada llevsndo menores y nos la negaron tuve que pagqr 25€ poruna hamburguesa y una pizza con todo incluidi. La comida vomitiva con pajaros entrsndo a comer la bolleria y comida y hormigas en la comida. No te poduas sentar ni en el sillon ni la silla de la habitacion de la miersaque habia, sabanas sucias suelos rotos servicio sucio bañera inodoro erc cucarachas en la habitacion que parecian ellas los clientes en vez de nodotris de las que habis. Al dia siguiente llame a expedia para que el hotel me devolbiera los 8 dias pagados e irme a buscar otro y segun la directora expedia se nego. Los colchones rotos y se te clavan los muelles y me lo vendio expedia como tofo lujo. Sienfo yo persona con movilidad reducida y tomanfo altas dosus de morfina les dije que si tenisn colchones buenos pues en mi estado me he pasado los 10 dias sin dormir gracias a expedia pie no sacarme de alli en las varias conversaciones con ellos psra que el hotel me diera mi dinero. No me ha dado un tromjo en las piernas de milagro. De unas vacaciones ideales a nuestra peor pesadills. Por fsvor que nadie se deje engañar y vaya a este hotel. Porwie sntez de hacer la reserva preginte mil veces si era bueno camas burnas y todo mentirs. Me dijerin que tenia comida internacional, italiana, española, marroqui,.
Stayed 9 nights in Jul 2019
Verified review

4/10 Poor

Matteo

Disliked: Cleanliness
Très déçu lors de l’arrivée à cet hôtel, les photos observées sur le site ne correspondaient pas du tout à la réalité. Un accueil plus que médiocre ou le personnel n’était pas du tout agréable. De même nous avons eu la mauvaise surprise de ne pas avoir de clime dans notre chambre, celle-ci ne fonctionnant pas. En ce qui concerne la salle de sport elle était dans un état plus que pitoyable (de la poussière sur tout les appareils ainsi que sur l’ensemble du parquet, de l’herbe, des appareils qui ne fonctionnent pas...), rien à voir avec les photos du site ! En ce qui concerne la nourriture elle était d’une qualité très moyenne, des plats réchauffés, peu variés, moi et mes deux amis sommes donc tombés malade. Nous avons aussi eu le droit à la trouvaille de deux cafards dans notre chambre dont la propreté reste très douteuse (traces de moisissures, poussières, serviettes déchirées, couvertures déchirées...). Pour conclure c’est une grosse déception et nous ne retournerons certainement pas au sein de cet hôtel, de même que nous ne le conseillerons pas.
Stayed 7 nights in Jun 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Personnel très à l'écoute des clients Séjour très agréable
Stayed 4 nights in Jun 2019
Verified review

4/10 Poor

Mehdi

Liked: Staff & service
Disliked: Cleanliness, room comfort

Hôtel pas à la hauteur de ces 4 étoiles

Négatif : lit inconfortable, terrasse sale, piscine insalubre . Réceptionniste mal éduqué, un gamin ingras, incompétents. Cheap person !! Positif : petit-déjeuner, serveurs au resto sourire avenant, courtoisie, professionnalisme.
Stayed 2 nights in Jun 2019
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
On arrival at 10.30pm we were told there were no rooms available. They were taking us to another hotel in an hour and they offered us complimentary evening meal. The food had been sat there for hours so I declined and took a complimentary drink to the pool area!!! The children’s pool I wouldn’t have put my dog in and larger pool wasn’t much better. The one hotel receptionist was dealing with very annoyed people whilst we waited for our taxi. We were told we would be picked up first thing in morning to bring us back to rawabi. We waited 2 days and still nobody responded to our emails so we had to pay out again. I would not advise anybody to stay at this hotel the service and standards are appalling. I’m not being rude i have stayed in hostels better than this.
Stayed 7 nights in Apr 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
L'hôtel était au top l'acceuil jai juste était déçu car je pensé bénéficier automatiquement du All exclusif et par ma grande surprise on me dit que j'ai réservé que l'hôtel car il fallait cocher une case que je n'ai pas vu sa aller gâcher m vacances m grace au personnel jai pu etre positif m jetait dégoûter
Stayed 5 nights in Apr 2019
Verified review

6/10 Okay

Sébastien

Liked: Cleanliness, room comfort
Disliked: Staff & service

Attention PAS ALL INCLUSIVE

Attention « All inclusive » est un terme utilisé complètement abusivement ! Seule la chambre est comprise dans le prix vendu ici ! A la réception cafouillage sur attribution de la chambre. Chambre aux fenêtres telles qu’on est quasi sur la route très passante ou dans le ciel avec des avions volant hyper bas ! Hotel 4 étoiles qui n’en vaut pas le standing. Robinetterie et couvertures de lit sont en mode dégradé ! Petit-dej pour 10€/pers avec « jus » d’orange et café infectes Le positif : la propreté
Stayed 2 nights in Apr 2019